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Hera Palace Hotel & Apartment Ba Dinh

4.5 star property
4.5-star luxury aparthotel near Hoan Kiem Lake, connected to a shopping center

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Photo gallery for Hera Palace Hotel & Apartment Ba Dinh

King Suite
Reception
Front of property
Deluxe Studio | Private kitchen
King Suite | Private kitchen

Reviews

7.6 out of 10
Good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Laundry
  • Spa
  • 24/7 front desk

Explore the area

View in a map
No 5, Alley 266 Doi Can, Ba Dinh, Hanoi, 100000
  • Place, Vincom Center Metropolis
    ‪8 min walk‬
  • Place, West Lake
    ‪10 min walk‬
  • Place, Lotte Center Hanoi
    ‪10 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪34 min drive‬

Room options

View all photos for Deluxe Studio

Deluxe Studio

Deluxe Studio

  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room

Superior Room

Superior Room

  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for King Suite

King Suite

King Suite

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room

Desk, laptop workspace, blackout drapes, iron/ironing board

Superior Room

  • Sleeps 2

View all photos for Deluxe Room

Desk, laptop workspace, blackout drapes, iron/ironing board

Deluxe Room

  • Sleeps 2

View all photos for Suite

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite

  • Sleeps 2

View all photos for Family Room

Desk, laptop workspace, blackout drapes, iron/ironing board

Family Room

  • Sleeps 3

About the area

Hanoi

Ba Dinh stay.Your stay at this Ba Dinh aparthotel places you within 3 miles (5 km) of Hoan Kiem Lake and St. Joseph's Cathedral of Hanoi. Embassy of Japan and Lotte Center Hanoi are also within half a mile (1 km).
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What's nearby

  • Embassy of Japan - 7 min walk - 0.6 km
  • Vincom Center Metropolis - 8 min walk - 0.7 km
  • West Lake - 10 min walk - 0.9 km
  • Lotte Center Hanoi - 10 min walk - 0.9 km
  • Van Phuc Diplomatic Corps - 10 min walk - 0.9 km

Getting around

  • Hanoi Railway Station - 14 min drive
  • Noi Bai Intl. Airport (HAN) - 31 min drive

Restaurants

  • ‪SushiLa - ‬7 min walk
  • ‪Kumo Ramen - ‬5 min walk
  • ‪Phở Tâm - ‬6 min walk
  • ‪One Roaster Coffee By Clean Up 33 Kim Mã Thượng - ‬6 min walk
  • ‪Family Steak House - ‬4 min walk

About this property

Hera Palace Hotel & Apartment Ba Dinh

4.5-star luxury aparthotel near Hoan Kiem Lake, connected to a shopping center
Hera Palace Hotel & Apartment Ba Dinh offers its guests spa services, tour/ticket assistance, and concierge services. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. The luxury Hera Palace Hotel & Apartment Ba Dinh also features dry cleaning/laundry services, express check-in, and express check-out. Only motorcycle parking is available.

Smoking is allowed in designated areas at this 4.5-star Hanoi aparthotel.

  • 20 guestrooms or units
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Elevator
  • Smoking in designated areas
  • Lockers available
Hera Palace Hotel & Apartment Ba Dinh offers 20 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. 45-inch flat-screen televisions come with digital channels. Rooms have partially open bathrooms. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers.

This Hanoi aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

Guests can pamper themselves by indulging in the onsite spa services. Services include Thai massages and massages.

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Property amenities

Pool/Spa

  • Thai massages

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Onsite motorcycle parking only

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Paper towels

Dining

  • Couples/private dining

Bedrooms

  • Bedsheets provided

Bathroom

  • 1 partially-open bathroom
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 45-inch flat-screen TV with digital channels

Laundry

  • Dry cleaning/laundry service

Work spaces

  • Desk chair
  • Laptop workspace

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator (245 inch wide door)
  • Stair-free path to entrance
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair-accessible path to elevator
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Free bottled water
  • Housekeeping (on request)
  • Iron/ironing board on request
  • Lockers
  • Luggage storage
  • Proposal/romance packages
  • Tour and ticket assistance

Location highlights

  • Connected to a convention center
  • Connected to a shopping center
  • In a shopping district
  • In an entertainment district
  • In the city center
  • Near a health/beauty spa
  • Near a hospital
  • Near a metro station
  • Near a train station
  • Near a zoo
  • Near an outlet shopping mall
  • Near the airport

Things to do

  • Casino nearby
  • Theme park nearby
  • Winery tours nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 20 units
  • Bed sheets changed on request
  • Housekeeping (on request)
  • Reception hall
  • Towels (changed on request)

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 15

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions and key retrieval information; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, key retrieval

Pets

  • Pets and service animals are not allowed at Hera Palace Hotel & Apartment Ba Dinh

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: VND 350000 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: VND 350000 (one-way), (from 1 to 3 years old)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, JCB International, debit cards, and cash.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the aparthotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Hera Palace & Ba Dinh Hanoi
Hera Palace Hotel Apartment Ba Dinh
Hera Palace Hotel & Apartment Ba Dinh Hanoi
Hera Palace Hotel & Apartment Ba Dinh Aparthotel
Hera Palace Hotel & Apartment Ba Dinh Aparthotel Hanoi

Hera Palace Hotel & Apartment Ba Dinh Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 7 out of 16 reviews
Rating 8 - Good. 4 out of 16 reviews
Rating 6 - Okay. 1 out of 16 reviews
Rating 4 - Poor. 2 out of 16 reviews
Rating 2 - Terrible. 2 out of 16 reviews

8.2/10

Cleanliness

8.4/10

Amenities

9.0/10

Property conditions & facilities

Reviews

8/10 Good

Neil Jerome, Plantation

Liked: Cleanliness, amenities, property conditions & facilities
Clean,.
Stayed 14 nights in Sep 2025

10/10 Excellent

Clay

Liked: Cleanliness
Stayed 3 nights in Sep 2025

6/10 Okay

szczuccka

Travelled with family
Disliked: Cleanliness, amenities
At first glance, everything seemed to be ok. But the level of cleanliness was poor. I even have doubts whether the bedding was fresh. The kitchenette equipment was very poor - there were not even any coffee cups. There was no washing machine, which was indicated in the room description. But the location was ok. There was a local market nearby, Lotte was close, and there was a variety of shops and restaurants in the area.
Stayed 1 night in Mar 2025

8/10 Good

Earnest Lemone, san diego

Liked: Cleanliness, property conditions & facilities
Everything was good except for just having one day of hot water for the shower.
Stayed 11 nights in Jan 2025

10/10 Excellent

Lily

Liked: Cleanliness, amenities, property conditions & facilities
The owner responded message very fast, love the stay
Stayed 2 nights in Jan 2025

2/10 Terrible

HSIEN WEI

Disliked: Room comfort

Noisy all the time can’t sleep. I ask for refund!

Very very very noisy. It still under construction. I can’t fall asleep!!! It’s not reach a basic
Stayed 1 night in Jan 2025

4/10 Poor

Stanislaw Jerzy, Harlow

I cancelled my stay at this property because the apartment was not the one I booked from the offer. The photos and description of the apartment did not match reality. In addition, the property was undergoing renovation work that excluded any relaxation.
Stayed 13 nights in Dec 2024

8/10 Good

Neil, Plantation

Liked: Cleanliness, property conditions & facilities
Too much construction noises
Stayed 7 nights in Nov 2024

8/10 Good

Neil, Plantation

Liked: Property conditions & facilities
Construction noises and dust
Stayed 4 nights in Oct 2024

10/10 Excellent

Loan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Vị trí thuận tiện đi lại, đi bộ vào ngõ 1 đoạn nhưng rất yên tĩnh. Ko có lễ tân chỉ nhận chìa khoá từ cô lao công, thủ tục đơn giản dễ dàng. Mình thích không gian riêng tư thế này nên sẽ quay lại!
Stayed 1 night in Oct 2024

2/10 Terrible

Artur

Travelled with family
Disliked: Cleanliness, room comfort

Baustelle

Drei Gespräche weil das Geld angeblich nicht angekommen war. Schwierige Kommunikation. Das schlimmste war die Baustelle direkt neben dem Zimmer. 6 Uhr Morgens Baulärm. Mittagsruhe nicht möglich. Meine Frau und Mutter haben durch den Baustaub Ausschlag bekommen. Internet furchtbar, selbst Google Maps war überfordert. Die Einrichtung war relativ neu und es gab einen Wasserkocher. Der Smart-Tv funktionierte nicht wegen dem Internet. Die Zimmer waren günstig aber entspannen war so nicht möglich.
Stayed 3 nights in Dec 2024

4/10 Poor

MY LAN

Disliked: Room comfort
nơi ở rất ồn ào, nhà kế bên đang xây dựng rât bụi, ồn ào lắm.
Stayed 1 night in Dec 2024

10/10 Excellent

Trang

Liked: Cleanliness, amenities, property conditions & facilities
Phòng mới, sạch sẽ, đầy đủ tiện nghi, ô tô đỗ đi bộ vào khoảng chục mét nên tiện, lên phố cũng gần và cũng gần Hồ Tây, nói chung là quá ổn so với giá này
Stayed 1 night in Oct 2024

10/10 Excellent

Kor

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Chỗ ở đầy đủ đồ dùng, nội thất mới, xung quanh là chợ, siêu thị, ngân hàng và nhiều quán ăn rất tiện lợi
Stayed 1 night in Sep 2024

10/10 Excellent

Ha

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Phòng decor ổn, đủ thiết bị cần dùng Cuối tuần nghỉ ngơi riêng tư ở đây cũng ổn Sẽ quay lại
Stayed 1 night in Sep 2024

10/10 Excellent

Wang

Liked: Cleanliness, amenities, property conditions & facilities
Căn phòng nhỏ xinh, ấm cúng, đồ dùng đều mới và sạch sẽ, xe ô tô đỗ cách chỗ nghỉ khoảng 10m, nói chung vẫn thuận tiện đi lại
Stayed 1 night in Sep 2024