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Aparthotel

Hera West Lake Apartment

4.0 star property
4-star aparthotel near Hoan Kiem Lake

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Photo gallery for Hera West Lake Apartment

Family Apartment | Private kitchen
Family Apartment | Living area
Exterior
Studio, Balcony
Family Apartment

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Laundry
  • 24/7 front desk

Explore the area

View in a map
No 60, Lane 60, Vong Thi Street, Tay Ho, Hanoi, Hanoi, 100000
  • Place, West Lake
    ‪2 min walk‬
  • Place, Lotte Center Hanoi
    ‪4 min drive‬
  • Place, Vietnam Museum of Ethnology
    ‪5 min drive‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪32 min drive‬

Room options

View all photos for Standard Room

Standard Room

Standard Room

  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, City View

Deluxe Room, City View | Living area

Deluxe Room, City View

  • City view
  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room

Superior Room

Superior Room

  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio, Balcony

Studio, Balcony

Studio, Balcony

  • Garden view
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Apartment

Family Apartment

Family Apartment

  • City view
  • 50 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed

About the area

Hanoi

Tay Ho stay.Your stay at this Tay Ho aparthotel places you within 2 miles (3 km) of West Lake and Embassy of Japan. Lotte Center Hanoi and Embassy of the Republic of Korea are also within 2 miles (3 km).
View more Aparthotels in HanoiOpens in a new window

What's nearby

  • West Lake - 2 min walk - 0.2 km
  • Lotte Center Hanoi - 4 min drive - 2.2 km
  • Vincom Center Metropolis - 4 min drive - 2.2 km
  • Van Phuc Diplomatic Corps - 4 min drive - 2.2 km
  • Vietnam Museum of Ethnology - 5 min drive - 2.6 km

Getting around

  • Hanoi Long Bien Station - 18 min drive
  • Noi Bai Intl. Airport (HAN) - 29 min drive

Restaurants

  • ‪Ốc Gao Tây Hồ - ‬7 min walk
  • ‪Một Cái Kho - ‬2 min walk
  • ‪Phê La Trích Sài - ‬4 min walk
  • ‪Cộng Caphe Trích Sài - ‬9 min walk
  • ‪Phở Thanh - ‬9 min walk

About this property

Hera West Lake Apartment

4-star aparthotel near Hoan Kiem Lake
As a guest of Hera West Lake Apartment, you'll find tour/ticket assistance, concierge services, and laundry facilities. WiFi is free in public spaces. Hera West Lake Apartment also features dry cleaning/laundry services and an elevator.

Smoking is allowed in designated areas at this 4-star Hanoi aparthotel.

  • 20 guestrooms or units
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Elevator
  • Smoking in designated areas
Hera West Lake Apartment offers 20 accommodations with complimentary bottled water and slippers. This Hanoi aparthotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). Bathrooms include showers, hair dryers, and toothbrushes and toothpaste. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

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Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Cleaning supplies
  • Cookware, dishware, and utensils
  • Freezer
  • Paper towels
  • Refrigerator

Bedrooms

  • Bedsheets provided

Bathroom

  • 1 private bathroom
  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Streaming services

Laundry

  • Dry cleaning/laundry service
  • Laundry detergent
  • Laundry facilities

Work spaces

  • Laptop workspace

Climate control

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (59 inch wide door)
  • Tile flooring in room
  • Wheelchair-accessible path to elevator
  • Designated smoking areas (fines apply)

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Concierge services
  • Free bottled water
  • Housekeeping (on request)
  • Iron/ironing board
  • Luggage storage
  • Tour and ticket assistance

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 20 units
  • Cleaning products are eco-friendly
  • Housekeeping (on request)
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 15

Check-out

Check-out before noon

Special check-in instructions

Guests will receive an access code
Information provided by the property may be translated using automated translation tools

Access methods

Access code, staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a private host, not a professional engaged in trade or business. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. No onsite parking is available. This property accepts Visa, Mastercard, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, debit cards, and cash.

Hera West Lake Apartment Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1 out of 3 reviews
Rating 8 - Good. 2 out of 3 reviews
Rating 6 - Okay. 0 out of 3 reviews
Rating 4 - Poor. 0 out of 3 reviews
Rating 2 - Terrible. 0 out of 3 reviews

8.8/10

Cleanliness

10/10

Amenities

10/10

Property conditions & facilities

Reviews

8/10 Good

Dharandar

Travelled with group
Liked: Cleanliness, amenities
Need some other channels on tv for different nationalities Laundry advertising free but being charged Communicate in English as well so customers can understand don’t have to depend on translation
Stayed 2 nights in Jan 2026

8/10 Good

Chongdal

Liked: Cleanliness, room comfort
조용한위치에 있어서 좋았고 직원 응대도 너무 만족했어요
Stayed 1 night in Dec 2025

10/10 Excellent

Trang

Liked: Cleanliness, amenities, property conditions & facilities
Small room but ok, nice staff
Stayed 1 night in Dec 2025