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Imperial Hotel & Spa

Property class: 4
4-star family-friendly hotel near Hoan Kiem Lake, connected to a shopping center

Choose dates to view prices

Photo gallery for Imperial Hotel & Spa

A rooftop bar with multiple chairs and a potted plant.
A buffet with various food items including bananas, watermelon, and a variety of desserts.
A lobby with a black and white patterned floor, blue upholstered chairs, a chandelier, and a glass door entrance.
A hotel room with a large bed, a desk with a lamp, a television, and a view of the outside.
A hotel with a modern facade, a visible entrance, and a row of parked scooters.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Business services
  • Bar

Explore the area

View in a map
44 Hang Hanh Street, Hoan Kiem, Hanoi
  • Place, Hoan Kiem Lake
    ‪2 min walk‬
  • Place, Hanoi Old Town Night Market
    ‪5 min walk‬
  • Place, St. Joseph's Cathedral of Hanoi
    ‪5 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪44 min drive‬

Room options

View all photos for Deluxe Room

A hotel room with a large bed, a desk with a chair, a small table, and a wall-mounted air conditioner.

Deluxe Room

10.0 out of 10
Exceptional
(1 review)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Imperial Suite Room with Old Quarter View

A hotel room with a large bed, a desk, a chair, and a sofa.

Imperial Suite Room with Old Quarter View

8.0 out of 10
Very good
(1 review)
  • City view
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Large Twin Beds
  • Free WiFi

View all photos for Family Suite Room

A modern hotel room with a large bed, a desk with a lamp, a chair, and a view of the outdoors.

Family Suite Room

10.0 out of 10
Exceptional
(2 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Large Twin Bed
  • Free WiFi

View all photos for Executive Room

A hotel room with a large bed, a desk with a computer, a vase with flowers, and a window with a view.

Executive Room

8.0 out of 10
Very good
(4 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Premium Room with City view

A hotel room with a large bed, a dining table, a bench, and a view of the outdoors.

Premium Room with City view

9.0 out of 10
Wonderful
(9 reviews)
  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Junior Suite Room with City view

A modern hotel room with a large bed, a desk with a lamp, a chair, and a view of the city.

Junior Suite Room with City view

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Large Twin Beds
  • Free WiFi

View all photos for Suite Balcony Room

A hotel room with a large bed, a desk with a lamp, a chair, and a small table with flowers.

Suite Balcony Room

  • City view
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Connecting Room City View

A modern hotel room with a large bed, a desk with a lamp, a chair, and a view of the city.

Connecting Room City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 72 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds OR 2 Twin Beds and 1 King Bed
  • Free WiFi

DOUBLE PREMIUM CITY VIEW

  • Sleeps 4
  • Free WiFi

DOUBLE DELUXE

  • Sleeps 4
  • Free WiFi

DOUBLE DELUXE QUEEN BED

  • Sleeps 4
  • Free WiFi

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  • Pool
  • Breakfast included
  • Spa
  • Free WiFi
9.8 out of 10, Exceptional, 1,328 reviews
The price is CA $83
CA $99 total
includes taxes & fees
Aug 19 - Aug 20
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About the area

Hanoi

City center stay.A stay at this Old Quarter hotel places you steps from Hang Gai Street and within a 5-minute walk of Hoan Kiem Lake. Hanoi Old Town Night Market and Thang Long Water Puppet Theatre are also within half a mile (1 km).

What's nearby

  • Hang Gai Street - 2 min walk - 0.2 km
  • Hoan Kiem Lake - 2 min walk - 0.2 km
  • Hanoi Old Town Night Market - 5 min walk - 0.5 km
  • Thang Long Water Puppet Theatre - 5 min walk - 0.5 km
  • St. Joseph's Cathedral of Hanoi - 5 min walk - 0.5 km

Getting around

  • Hanoi Railway Station - 3 min drive
  • Noi Bai Intl. Airport (HAN) - 25 min drive

Restaurants

  • ‪Phở 10 Lý Quốc SÆ° - ‬6 min walk
  • ‪The Note Coffee - ‬2 min walk
  • ‪King roti - ‬2 min walk
  • ‪MẸT Vietnamese restaurant & Vegetarian Food MET 5 - ‬5 min walk
  • ‪Coffee Club - ‬3 min walk

About this property

Imperial Hotel & Spa

4-star family-friendly hotel near Hoan Kiem Lake, connected to a shopping center
Imperial Hotel & Spa offers its guests a full-service spa. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A nightclub, a rooftop terrace, and spa services are also featured at the family-friendly Imperial Hotel & Spa. An airport shuttle (available 24 hours), a shopping center shuttle, and a train station drop-off service are available for a fee.

Smoking is allowed in designated areas at this 4-star Hanoi hotel.

  • 1 building
  • 40 guestrooms or units
  • 8 levels
  • Built in 2009
  • Nightclub
  • Manager's reception (free)
  • Deli
  • Terrace on the roof
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Computer for guest use
  • Newspapers in lobby (free)
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Lockers available
  • Bar or lounge
  • Coffee shop
  • Dining venue
Imperial Hotel & Spa offers 40 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished and decorated. 32-inch LCD televisions come with satellite channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathtubs or showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.

Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include hot stone massages, Swedish massages, body scrubs, and body treatments.

Similar properties

Front of property
Hanoi Pearl Hotel
Old Quarter
  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
4.6 out of 5, Wonderful, 1,000 reviews
The price is CA $82
CA $93 total
includes taxes & fees
Aug 23 - Aug 24
Hanoi Pearl Hotel

Property amenities

Family friendly

  • In-room babysitting (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms
  • Travel crib

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Offsite parking available (USD 7 per night)
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Train station pick-up and drop-off shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Limo/town car service
  • Onsite parking options include a garage

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Art gallery
  • Full-service spa
  • Nightclub
  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 32-inch LCD TV with satellite channels

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Deep soaking bathtub or rainfall showerhead
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator
  • Room service

More

  • Air conditioning
  • Desk
  • Free weekday newspapers
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The property charges 3 percent for credit card payments
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 25 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 25 per vehicle (one-way)
  • Nearby parking fee: USD 7 per night (328 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25 per night
  • Credit card charges are subject to a surcharge of 3 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hanoi Imperial
Hanoi Imperial Hotel
Hotel Hanoi Imperial
Hotel Imperial Hanoi
Imperial Hanoi
Imperial Hanoi Hotel
Imperial Hotel Hanoi
Imperial Hotel Spa
Imperial Hotel & Spa Hotel
Imperial Hotel & Spa Hanoi
Imperial Hotel & Spa Hotel Hanoi

Frequently asked questions

How close is Imperial Hotel & Spa to the airport?

Imperial Hotel & Spa is 16.1 mi (25-min drive) away from the Noi Bai Intl. Airport (HAN) airport, the closest popular airport to the property.

Does Imperial Hotel & Spa have an airport shuttle?

Imperial Hotel & Spa offers an airport shuttle 24 hours a day, on request, for a charge of USD 25 per vehicle, one-way.

Does Imperial Hotel & Spa offer free breakfast?

Imperial Hotel & Spa does not offer free breakfast.

Is there a casino at Imperial Hotel & Spa?

No, there is no casino at this hotel.

What time is check-in at Imperial Hotel & Spa?

Check-in begins at 2:00 PM. A fee applies for early check-in.

Is there free parking at Imperial Hotel & Spa?

Free parking is not available at this hotel.

Does Imperial Hotel & Spa have a pool?

Imperial Hotel & Spa does not have a pool.

Does Imperial Hotel & Spa have a restaurant?

Yes, there is a restaurant on site.

Does Imperial Hotel & Spa have a spa?

This hotel has a spa, which features hot stone massages, body treatments, and body scrubs.

How close is Imperial Hotel & Spa to downtown Hanoi?

Imperial Hotel & Spa is 0.8 mi away from Hanoi.

Imperial Hotel & Spa Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 280 out of 368 reviews
Rating 8 - Good. 63 out of 368 reviews
Rating 6 - Okay. 17 out of 368 reviews
Rating 4 - Poor. 4 out of 368 reviews
Rating 2 - Terrible. 4 out of 368 reviews

9.4/10

Cleanliness

9.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Kenny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and wonderful staff
Stayed 1 night in May 2026
Verified review

8/10 Good

Thuy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just walk distance to hoan Kiem lake and the old District. Staff is very helpful and nice. Most rooms are big and comfortable.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Russell

We really enjoyed our stay here. The room was excellent.. great price
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Jose Vicente

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff. Location is very good too. Would recommend.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Heath

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I cannot recommend this Hotel enough. The staff were unbelievably helpful throughout my two stays at the hotel. I had originally booked just one night at the Imperial as was heading straight off to Ninh Binh, however, the very comfortable room, amazing staff, delicious breakfast and fantastic spa meant I rebooked another 2 nights when I returned to Hanoi after my travels. I cannot recommend this place enough. Its in a brilliant location and the staff cannot be more helpful.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Pamela

Rooms were clean. The staff was very friendly and accommodating. My favorite was the location, we were able to walk outside and everything was right there. A block up from the popular note café.
Stayed 13 nights in Mar 2026
Verified review

10/10 Excellent

Lucian

Liked: Cleanliness, amenities, property conditions & facilities
All of the staff were outstanding. From Reception, to Housekeeping, to the restaurant Staff, all are top notch. And the location is great. Easy walking to shops, food, and coffee
Stayed 10 nights in Feb 2026
Verified review

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Internet was ok. Breakfast was very good and fresh.
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

mark

Liked: Cleanliness, staff & service, property conditions & facilities
2nd visiti here - staff are lovely, breakfast is good. Room was dark with no windows.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Christopher

Liked: Cleanliness, property conditions & facilities
Great staff!
Stayed 9 nights in Oct 2025
Verified review

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice small hotel

Nice hotel in the old quarter and easy access to everything. Hotel was clean and staff were very friendly.
Stayed 3 nights in May 2025
Verified review

10/10 Excellent

JENNIFER-HANG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staffs and close to everything
Stayed 2 nights in Apr 2025
Verified review

10/10 Excellent

Yu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly stuffs and great location.
Stayed 4 nights in Jan 2025
Verified review

10/10 Excellent

Chuck

Liked: Cleanliness, amenities, property conditions & facilities
The staff was great and attentive to our needs. When we checked out early for our flight they prepared a takeout breakfast for us to eat at the airport.
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Eric

Liked: Cleanliness, amenities, property conditions & facilities
Staffs
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Chuck

Liked: Cleanliness, property conditions & facilities
The staff was outstanding. Friendly and accommodating.
Stayed 1 night in Nov 2025
Verified review

4/10 Poor

Steve

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
A lot thing is boken
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Great service Large clean nice room Good breakfast buffet
Stayed 3 nights in May 2023
Verified review

8/10 Good

Thoa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Situated in the back of a street so you can have a restful night, but still be close to all the attractions within walking distance. Staff are friendly. Free breakfast was a plus and good food. Hotel is a little dated but well-kept. Would stay here again
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

miwako

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location

Good location , staff are friendly.
Stayed 4 nights in May 2024
Verified review

10/10 Excellent

Carolina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fantastic, especially the staff, there were amazing. I recommend this Hotel to everyone.
Stayed 5 nights in Jan 2025
Verified review

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly staff and great location

Simple check in and staff were generally very friendly and helpful! Close proximity to Hoan Kiem Lake and 4P Pizza just outside the hotel!
Stayed 1 night in Aug 2024
Verified review

6/10 Okay

Udawattage Dinesh Chaminda

Liked: Cleanliness, staff & service
Location was good. Proximity to old quarter and everything is walkable. Lots of eateries nearby.
Stayed 1 night in Apr 2025
Verified review

8/10 Good

Kamal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location in old quarter. Room and amenities inside were bare. Staff is super friendly. Breakfast could be improved.
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Beverly

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing staff!
Stayed 5 nights in Apr 2025