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JM Marvel Hotel & Spa

4.0 star property
4-star Art Deco hotel near Hoan Kiem Lake

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Photo gallery for JM Marvel Hotel & Spa

Front of property
Bar (on property)
Exterior
View from property
Free daily buffet breakfast

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Business services

Explore the area

View in a map
16 Hàng Da Street, Hoan Kiem, Hanoi, 100000
  • Place, Hoan Kiem Lake
    ‪5 min walk‬
  • Place, St. Joseph's Cathedral of Hanoi
    ‪5 min walk‬
  • Place, Hanoi Old Town Night Market
    ‪8 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪36 min drive‬

Room options

View all photos for Deluxe Cozy Double Room

Deluxe Cozy Double Room

Deluxe Cozy Double Room

9.4 out of 10
Exceptional
(14 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Room

Minibar, in-room safe, desk, free WiFi

Junior Room

9.0 out of 10
Wonderful
(2 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Cozy Room

Minibar, in-room safe, desk, free WiFi

Family Cozy Room

9.4 out of 10
Exceptional
(10 reviews)
  • 28 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bed

View all photos for Suite

Suite

Suite

9.8 out of 10
Exceptional
(9 reviews)
  • 25 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Marvel Balcony

Marvel Balcony | View from room

Marvel Balcony

9.4 out of 10
Exceptional
(3 reviews)
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite

Family Suite

Family Suite

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bed

View all photos for Honeymoon Suite

Minibar, in-room safe, desk, free WiFi

Honeymoon Suite

10.0 out of 10
Exceptional
(1 review)
  • 25 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Honeymoon Marvel Balcony

Honeymoon Marvel Balcony | View from room

Honeymoon Marvel Balcony

10.0 out of 10
Exceptional
(1 review)
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Cozy Twin Room

Minibar, in-room safe, desk, free WiFi

Deluxe Cozy Twin Room

10.0 out of 10
Exceptional
(1 review)
  • 16 sq m
  • Sleeps 2
  • 2 Twin Beds

About the area

Hanoi

Old Quarter stay.Within a 10-minute walk of this Old Quarter hotel, you'll find Hoan Kiem Lake and St. Joseph's Cathedral of Hanoi. Vietnam National Tuong Theatre and Hang Da Market are also within half a mile (1 km).

What's nearby

  • Hang Gai Street - 5 min walk - 0.5 km
  • Hoan Kiem Lake - 5 min walk - 0.5 km
  • St. Joseph's Cathedral of Hanoi - 5 min walk - 0.5 km
  • Hanoi Old Town Night Market - 8 min walk - 0.7 km
  • Thang Long Water Puppet Theatre - 8 min walk - 0.7 km

Getting around

  • Hanoi Railway Station - 14 min walk
  • Noi Bai Intl. Airport (HAN) - 23 min drive

Restaurants

  • ‪AHA Cafe - ‬1 min walk
  • ‪Thái Đạt - Đồ Nướng Trung Hoa - ‬3 min walk
  • ‪Phở Phú Xuân - ‬1 min walk
  • ‪Bún Chả Đắc Kim - ‬2 min walk
  • ‪Phở 8 Hàng Da - ‬1 min walk

About this property

JM Marvel Hotel & Spa

4-star Art Deco hotel near Hoan Kiem Lake
JM Marvel Hotel & Spa offers its guests a full-service spa. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Public spaces have free WiFi.

Spa services, tour/ticket assistance, and complimentary newspapers in the lobby are also featured at JM Marvel Hotel & Spa. An airport shuttle (available 24 hours) is available for a fee.

Smoking is allowed in designated areas at this Art Deco Hanoi hotel.

  • 01 building
  • 45 guestrooms or units
  • 10 levels
  • Built in 2018
  • Buffet breakfast (free)
  • Manager's reception (free)
  • Childcare (free)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue
JM Marvel Hotel & Spa offers 45 air-conditioned accommodations with minibars and safes. LCD televisions come with cable channels. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

This Hanoi hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. A nightly turndown service is provided and housekeeping is offered daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials and body treatments.

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Property amenities

Family friendly

  • Free babysitting
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception

Things to do

  • Full-service spa

Accessibility

  • Elevator

Room amenities

Entertainment

  • LCD TV with cable channels

Bathroom

  • Bathrobes
  • Free toiletries
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • Electric kettle
  • Free bottled water
  • In-room dining only
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.0 per day.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 20.8 per vehicle (one way)
  • Rollaway bed fee: USD 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. No onsite parking is available. This property accepts Visa and Mastercard. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

We should mention

  • Set meals are served in guestrooms only (no menus or public dining).

Property is also known as

JM Marvel Hotel Hanoi
JM Marvel Hotel
JM Marvel Hanoi
JM Marvel
JM Marvel Hotel Spa
JM Marvel Hotel & Spa Hotel
JM Marvel Hotel & Spa Hanoi
JM Marvel Hotel & Spa Hotel Hanoi

JM Marvel Hotel & Spa Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 712 out of 826 reviews
Rating 8 - Good. 82 out of 826 reviews
Rating 6 - Okay. 23 out of 826 reviews
Rating 4 - Poor. 4 out of 826 reviews
Rating 2 - Terrible. 5 out of 826 reviews

9.8/10

Cleanliness

10/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Gordon

Liked: Cleanliness, amenities, property conditions & facilities
Staff are all great and accommodating. The location is walking distance to restaurants, attractions and nightlife. Highly recommend this place.
Stayed 4 nights in Nov 2025

10/10 Excellent

Raju

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice friendly staff, good breakfast selection, good location, would definitely return here in the near future
Stayed 1 night in Sep 2025

10/10 Excellent

Christian

Stayed 2 nights in Sep 2025

10/10 Excellent

Bao

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was so nice!
Stayed 2 nights in Sep 2025

10/10 Excellent

Maribel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2025

10/10 Excellent

Kim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Easy to walk to all the main attractions.
Stayed 5 nights in Aug 2025

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay at Jm in Hanoi

The staff was extremely helpful, kind and always attentive. Our room was comfortable, but the bed could have been more comfortable. The hotel is situated in a great location.
Stayed 6 nights in Sep 2025

10/10 Excellent

Joe

Stayed 3 nights in Sep 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing service

The service that I received at JM Marvel was superb. So very welcoming from the start and they couldn’t have been more helpful and thoughtful with helping me with my trip to Ha Long Bay. My room (702) was amazing with a 4 poster bed and balcony overlooking the city. The roof top bar was also a lovely retreat and a good place to rendezvous with friends.
Stayed 1 night in Sep 2025

10/10 Excellent

Zane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a lovely stay. Staff were very attentive, and helped with everything we needed. After checkout they had a free service to hold our bags until our bus time which gave us time to explore without our bags and a shower service before we left to freshen up before leaving. Would highly recommend staying here as it is close to everywhere around old quarter.
Stayed 1 night in Sep 2025

10/10 Excellent

kee meng

Liked: Cleanliness, staff & service
Stayed 7 nights in Jun 2025

10/10 Excellent

Laquitta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything advertise was available. I loved the hotel staff, very welcoming, friendly and very helpful. They coordinated my tours too
Stayed 8 nights in Jul 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great staff

Hien bui was amazing. She really looked after me during my stay and went above and beyond. The hotel is lovely, great location but it is the staff is what makes this hotel so special. Thank you so much
Stayed 1 night in Aug 2025

10/10 Excellent

Jocelyn

Stayed 4 nights in Aug 2025

10/10 Excellent

Carlos

Stayed 4 nights in Aug 2025

10/10 Excellent

Hector, Fullerton

Liked: Cleanliness, staff & service, property conditions & facilities
Great place, the rooms are clean but small. The breakfast being included was a nice touch.
Stayed 4 nights in Jul 2025

10/10 Excellent

maheshkumar

Stayed 1 night in Jul 2025

10/10 Excellent

Huy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
JM Marvel hotel offers a fantastic experience. Clean room and professional staff. The sky bar view is lovely. Its great location also makes it incredibly convenient for accessing local attractions and dining options. I highly recommend this hotel for anyone looking for a pleasant and well-situated stay.
Stayed 2 nights in Jul 2025

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and overall service was great! Food was best in town!
Stayed 4 nights in Jul 2025

10/10 Excellent

Nikol

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay! We had a great time at this JM marvel. Very pleased with the breakfast. The staff was really helpful. We highly recommend this hotel
Stayed 5 nights in Jul 2025

8/10 Good

Linh Thuy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs are super friendly!
Stayed 4 nights in Jul 2025

10/10 Excellent

Nenita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel ,very near to all shopping places!
Stayed 1 night in Jun 2025

10/10 Excellent

Olivia

Stayed 1 night in Jun 2025

6/10 Okay

Melanie

Stayed 1 night in Jun 2025