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Aparthotel

Lancaster Hanoi Service Apartment

4.5 star property
4.5-star luxury aparthotel near Hoan Kiem Lake

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Photo gallery for Lancaster Hanoi Service Apartment

Manicures and pedicures
Indoor pool
Exterior
Restaurant
Hallway

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Kitchen
  • Washer
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

View in a map
20 Nui Truc Street, Giang Vo Ward, Ba Dinh District, Hanoi, 10000
  • Place, Van Phuc Diplomatic Corps
    ‪3 min walk‬
  • Place, US Embassy
    ‪15 min walk‬
  • Place, Lotte Center Hanoi
    ‪15 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪37 min drive‬

Room options

View all photos for Standard Studio

Standard Studio

Standard Studio

  • 46 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Apartment, 2 Bedrooms

Standard Apartment, 2 Bedrooms

Standard Apartment, 2 Bedrooms

  • 88 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Deluxe Apartment, 3 Bedrooms, City View

In-room safe, desk, laptop workspace, iron/ironing board

Deluxe Apartment, 3 Bedrooms, City View

  • City view
  • 170 sq m
  • 1 bedroom
  • Sleeps 7
  • 3 Queen Beds
  • Free WiFi

View all photos for Standard Apartment, 3 Bedrooms

In-room safe, desk, laptop workspace, iron/ironing board

Standard Apartment, 3 Bedrooms

  • Lake view
  • 126 sq m
  • 3 bedrooms
  • Sleeps 6
  • 3 Queen Beds
  • Free WiFi

View all photos for Deluxe Apartment, 4 Bedrooms, City View

Deluxe Apartment, 4 Bedrooms, City View

Deluxe Apartment, 4 Bedrooms, City View

  • City view
  • 180 sq m
  • 4 bedrooms
  • Sleeps 7
  • 3 Queen Beds and 1 Large Twin Bed
  • Free WiFi

View all photos for Deluxe Apartment, 2 Bedrooms, City View

Deluxe Apartment, 2 Bedrooms, City View

Deluxe Apartment, 2 Bedrooms, City View

  • City view
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Luxury Apartment, City View

Luxury Apartment, City View

Luxury Apartment, City View

  • City view
  • 70 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

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About the area

Hanoi

Ba Dinh stay.Your stay at this Ba Dinh aparthotel places you within 3 miles (5 km) of Hoan Kiem Lake and Hanoi Old Town Night Market. Van Phuc Diplomatic Corps and Embassy of the Republic of the Union of Myanmar are also within half a mile (1 km).
View more Aparthotels in HanoiOpens in a new window

What's nearby

  • Van Phuc Diplomatic Corps - 3 min walk - 0.3 km
  • Embassy of Japan - 12 min walk - 1.0 km
  • US Embassy - 15 min walk - 1.3 km
  • Lotte Center Hanoi - 15 min walk - 1.3 km
  • Ho Chi Minh Mausoleum - 4 min drive - 1.5 km

Getting around

  • Hanoi Railway Station - 9 min drive
  • Noi Bai Intl. Airport (HAN) - 35 min drive

Restaurants

  • ‪岡ちゃん食堂 - ‬1 min walk
  • ‪Cơm Gà Bà Buội - ‬2 min walk
  • ‪Oribeans coffee - ‬4 min walk
  • ‪Phở Núi Trúc - ‬1 min walk
  • ‪Hot Rock Café - ‬3 min walk

About this property

Lancaster Hanoi Service Apartment

4.5-star luxury aparthotel near Hoan Kiem Lake
Along with a restaurant, there's a snack bar/deli on site. Public spaces have free WiFi. Lancaster Hanoi Service Apartment offers its guests an indoor pool, a sauna, and a fitness center. The luxury Lancaster Hanoi Service Apartment also features a library, laundry facilities, and dry cleaning/laundry services. Self parking is free.

Smoking is allowed in designated areas at this 4.5-star Hanoi aparthotel.

  • 27 guestrooms or units
  • Deli
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Pool or billiards table
  • Library
  • Bellhop
  • Smoking in designated areas
  • Dining venue
Lancaster Hanoi Service Apartment offers 27 air-conditioned accommodations with safes and complimentary bottled water. These individually decorated and furnished accommodations include desks. Accommodations at this 4.5-star aparthotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers.

This Hanoi aparthotel provides complimentary wireless Internet access. 40-inch LCD televisions come with cable channels. Additionally, rooms include rice cookers and irons/ironing boards. Housekeeping is provided daily.

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  • Kitchen
  • Washer
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Property amenities

Pool/Spa

  • Indoor pool
  • Manicures/pedicures
  • Massage
  • Sauna
  • Steam room

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Family friendly

  • Playground

Kitchenette

  • Cookware, dishware, and utensils
  • Electric kettle
  • Microwave
  • Paper towels
  • Refrigerator
  • Rice cooker
  • Spices
  • Stovetop
  • Tea bags/instant coffee

Dining

  • Daily local cuisine breakfast available 6:00 AM to 10:00 AM for a fee: VND 188,000 for adults and VND 188,000 for children
  • A restaurant
  • Snack bar/deli

Bedrooms

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Living spaces

  • Window screens

Entertainment

  • 40-inch LCD TV with cable channels
  • Library

Laundry

  • Dry cleaning/laundry service
  • Laundry detergent
  • Laundry facilities
  • Washing machine

Work spaces

  • Laptop workspace

Comfort

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • Hardwood flooring in room
  • No elevator
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • Daily housekeeping
  • Free bottled water
  • Iron/ironing board
  • Luggage storage
  • Porter/bellhop
  • Safe
  • Safe at front desk

Things to do

  • Billiards/pool table
  • Gym

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Fire extinguisher

General

  • 27 units
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in time starts at 2:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: approximately VND 188000 for adults and VND 188000 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa and Mastercard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in each accommodation. The property is professionally cleaned.

Property is also known as

Lancaster Hanoi Service Hanoi
Lancaster Hanoi Service Apartment Hanoi
Lancaster Hanoi Service Apartment Aparthotel
Lancaster Hanoi Service Apartment Aparthotel Hanoi

Frequently asked questions

How close is Lancaster Hanoi Service Apartment to the airport?

Lancaster Hanoi Service Apartment is 15.9 mi (35-min drive) away from the Noi Bai Intl. Airport (HAN) airport, the closest popular airport to the property.

How much does it cost to stay at Lancaster Hanoi Service Apartment?

As of Jul 23, 2026, prices found for a 1-night stay for 2 adults at Lancaster Hanoi Service Apartment on Jul 31, 2026 start from CA $80, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Lancaster Hanoi Service Apartment have an airport shuttle?

Airport shuttle services are not available at Lancaster Hanoi Service Apartment.

Does Lancaster Hanoi Service Apartment offer free breakfast?

Free breakfast isn’t provided at Lancaster Hanoi Service Apartment, but local cuisine breakfast is offered for a fee of VND 188000 for adults and VND 188000 for children. It's available every day from 6:00 AM to 10:00 AM.

Is there a casino at Lancaster Hanoi Service Apartment?

No, there is no casino at this aparthotel.

What time is check-in at Lancaster Hanoi Service Apartment?

Check-in begins at 2:00 PM.

Is there free parking at Lancaster Hanoi Service Apartment?

This aparthotel offers free self parking.

Does Lancaster Hanoi Service Apartment have a pool?

Lancaster Hanoi Service Apartment features an indoor pool.

Does Lancaster Hanoi Service Apartment have a restaurant?

Yes, there is a restaurant on site.

Does Lancaster Hanoi Service Apartment have a spa?

This aparthotel doesn't have a spa, but it does offer mani/pedis and massages.

How close is Lancaster Hanoi Service Apartment to downtown Hanoi?

Lancaster Hanoi Service Apartment is 1.1 mi away from Hanoi.

Lancaster Hanoi Service Apartment Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 9 out of 17 reviews
Rating 8 - Good. 5 out of 17 reviews
Rating 6 - Okay. 3 out of 17 reviews
Rating 4 - Poor. 0 out of 17 reviews
Rating 2 - Terrible. 0 out of 17 reviews

8.4/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Edwin

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellent place to stay for long term! Would recommend
Stayed 14 nights in Nov 2025
Verified

8/10 Good

Mushegh

Liked: Cleanliness, property conditions & facilities, communication
The staff was great, very flexible, kind.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Kris

Liked: Cleanliness, property conditions & facilities, communication
Safe, clean, easy access and good location for Grab pick up and drop offs. Staff are very attentive and looked after us well.
Stayed 6 nights in Sep 2025
Verified

10/10 Excellent

LIBERTY

Liked: Cleanliness, room comfort

Vey good

The places is nice and spacious and clean.
Stayed 2 nights in Jan 2025
Verified

6/10 Okay

Luciano

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities, communication
The apartment was massive and comfortable but the building facilities like the pool are below average. Location is ok but hard to walk around and limited for a tourist.
Stayed 4 nights in Aug 2025
Verified

6/10 Okay

Danielle

Liked: Amenities
Disliked: Property conditions & facilities
Stayed at the Lancaster for 4 nights. There was construction outside which was made it very noisy, the power cut and there was no communication until we contacted reception. The water was also leaking out from the shower. Although, overall it is a very spacious hotel with A LOT of cupboards and amenities.
Stayed 5 nights in Dec 2024
Verified

8/10 Good

Nicolas

Liked: Cleanliness, amenities, property conditions & facilities, communication
Hôtel très spacieux, accès gratuit à une piscine incroyable. Quartier très vivant avec beaucoup de restaurant à proximité. Propre mais certains aspects mérite un rafraîchissement.
Stayed 4 nights in Oct 2025
Verified

8/10 Good

YUNMI

Liked: Cleanliness, room comfort
Disliked: Communication
수영장이용때문에 방문하였음. 방문 하루전에 온수풀인지 확인하였고 체크인 후에 수영장 층수를 문의하는 전화통화에도 이용가능하다했음. 막상 수영장에 갔을 때에는 관리시간이라 아용하지못한다고하였음. 리셉션 확인하였다하니 이용하라하는데 너무 추웠고 온수는 나오지않는다고함. 실내 수영장임에도 너무 추웠고 수영장이용하러간 아이들은 울음이 터졌다. 어른도 견딜 수 없는 추위에 화가났다. 실망이다.
Stayed 1 night in Dec 2020
Verified

8/10 Good

Nik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Comfort and value for money

Lancaster is value for money for business travellers. The right price with plenty of apartment space. The location is also perfect with a very lively street right in front. I had no issues except for a weird smell in the corridor of the room lobby.
Stayed 2 nights in Nov 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
いつも快適に過ごせます。
Stayed 2 nights in Oct 2019
Verified

10/10 Excellent

Vin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
단체가 사용하기에 좋은 숙소 시내와도 가깝고 주변에 롯데리아 반미 쌀국수 가게들도 있고 로컬스러운 분위기가 여행의 기분을 한층 높여줍니다
Stayed 2 nights in Oct 2019
Verified

8/10 Good

jung hun

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness

서비스 좋음

일본 기업이 제공하는 서비스라 전반적으로 좋습니다. 수영장. 사우나도 좋습니다. 하지만 바퀴벌레가 가끔 나옵니다. 주의하세요
Stayed 1 night in Aug 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean places. Staff are very helpful
Stayed 3 nights in Jul 2019
Verified

10/10 Excellent

Edwin

Stayed 14 nights in Mar 2026
Verified

6/10 Okay

Karina

Disliked: Cleanliness
Stayed 5 nights in Oct 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2019