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Luxury Hotel

3.0 star property
3-star hotel near Hoan Kiem Lake

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Photo gallery for Luxury Hotel

Food court
Aerial view
Front of property - evening/night
Family Room
Aerial view
Reviews
7.8

Good

Explore the area

Map
2 Phu Doan Lane, Hoan Kiem Dist, Hanoi, 10000
  • Popular LocationHoan Kiem Lake9 min walk
  • Popular LocationHanoi Old Town Night Market9 min walk
  • Popular LocationHanoi Opera House17 min walk
  • AirportHanoi (HAN-Noi Bai Intl.)41 min drive

Room options

View all photos for Deluxe Room, 1 Double or 2 Single Beds

Deluxe Room, 1 Double or 2 Single Beds

Deluxe Room, 1 Double or 2 Single Beds

  • 25 sq m
  • Water view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Family Room

Family Room

Family Room

  • 28 sq m
  • Water view
  • Sleeps 2
  • 1 Double Bed and 1 Twin Bed

View all photos for Superior Room

Superior Room | View from room

Superior Room

  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Honeymoon Suite, 1 Bedroom, Non Smoking, City View

Honeymoon Suite, 1 Bedroom, Non Smoking, City View

Honeymoon Suite, 1 Bedroom, Non Smoking, City View

  • 35 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Luxury Shared Dormitory (6 Beds)

  • 42 sq m
  • City view
  • Sleeps 1
  • 1 Twin Bed

Similar properties

Lobby
Hanoi Charming House
Free WiFi
Air conditioning
Business services
Laundry
3.9 out of 5, Good, (448)
The price is CA $16
per night
CA $19 total
includes taxes & fees
6 Jun - 7 Jun
Hanoi Charming House

About the area

Hanoi

Old Quarter stay.A stay at this Old Quarter hotel places you steps from St. Joseph's Cathedral of Hanoi and within a 10-minute walk of Hoan Kiem Lake. Red Moon Gallery and Hang Da Market are also within half a mile (1 km).

What's nearby

  • St. Joseph's Cathedral of Hanoi - 4 min walk
  • Hoan Kiem Lake - 9 min walk
  • Hanoi Old Town Night Market - 9 min walk
  • Dong Xuan Market - 13 min walk
  • Hanoi Opera House - 17 min walk

Getting around

  • Hanoi Railway Station - 15 min walk
  • Noi Bai Intl. Airport (HAN) - 41 min drive

Restaurants

  • Âu Lac Family Restaurant - 2 min walk
  • An Cafe - 1 min walk
  • Ngoam - 1 min walk
  • Quán Bún Bò Nam Bộ - 3 min walk
  • Cháo Sườn Ngõ Huyện - 3 min walk

About this property

Luxury Hotel

3-star hotel near Hoan Kiem Lake
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business center and meeting rooms are available.

A computer station is on site, and both WiFi and wired Internet are free in public spaces. A rooftop terrace, a library, and tour/ticket assistance are also featured at Luxury Hotel. An airport shuttle (available 24 hours) and a train station pick-up service are available for a fee. Parking is available for a fee.

This 3-star Hanoi hotel is smoke free.

  • 1 building
  • 20 guestrooms or units
  • 9 levels
  • Meeting rooms
  • Childcare (surcharge)
  • Terrace on the roof
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Beauty salon
  • Newspapers for purchase
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Luxury Hotel offers 20 accommodations with minibars and safes. Beds feature premium bedding. LCD televisions come with premium cable channels and pay movies.

Bathrooms include bathtubs or showers, slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Housekeeping is provided daily.

Languages

English, Vietnamese

Property amenities

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Mini-fridge
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Self parking on site (VND 200000 per night)
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Train station pick-up shuttle (surcharge)

Food and drink

  • 1 restaurant
  • 1 bar
  • Room service available

Accessibility

  • Elevator

Room amenities

Entertainment

  • Cable channels
  • LCD TV
  • Pay movies
  • Premium channels

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels

Food and drink

  • Mini-fridge
  • Minibar

More

  • Phone
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Luxury Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for VND 460000.0 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: VND 450000 per vehicle (one-way)
  • Self parking fee: VND 200000 per night
  • Rollaway bed fee: VND 460000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and cash. For guests' safety, the property includes a fire extinguisher, a security system, and a first aid kit in each accommodation.

We should mention

  • In accordance with local laws, unmarried guests may be restricted from sharing rooms. Guests are obligated to provide proof of marriage, if requested by the property.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Luxury Hanoi
Luxury Hotel Hanoi
Luxury Hotel Hotel
Luxury Hotel Hanoi
Luxury Hotel Hotel Hanoi

Luxury Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 24 out of 85 reviews" "
Rating 8 - Good. 36 out of 85 reviews" "
Rating 6 - Okay. 16 out of 85 reviews" "
Rating 4 - Poor. 5 out of 85 reviews" "
Rating 2 - Terrible. 4 out of 85 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

7.4/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

alberto s

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
albertos second home
place is somewhat hidden ,but is safe.very clean.staff was very friendly and helpfull in giving info as far as tours were concerned.. and helped in arranging tours. was picked up at hotels doors for all tours.Do recommend this hotel
Stayed 12 nights in Sep 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay overall!
Very nice & clean room. The staffs are friendly and helpful with tours. Great location in the Old Quarter, east walking distance to shops, restaurants & the nightmarket. Would totally recommend it!
Stayed 6 nights in Oct 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel - starting to get tired
We got a free upgrade to a family room because they had run out of the smaller rooms that we booked. The room was big and nice and comfortable, although the bathroom was a bit old and tired and needs updating (soap dispenser falling off the wall, and shower holder doesn't point the shower at you properly, so have to hold it). Still, not a bad place if you get a decent rate.
Stayed 1 night in Oct 2017

6/10 Okay

Sharon, New Zealand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, close to lots of restaurants
Stayed 3 nights, one room was very larger with a good bathroom, but the other room had a shower on the wall which wet the toilet etc when it was used.

6/10 Okay

Lance, Vietnam

Liked: Cleanliness, staff & service, room comfort
Friendly staff and well run. we missed two of the three nights booked due to our visa but the hotel was obliging and let us stay three nights from arrival, which they did not have to do. We found multiple cockroaches in our room on the first night and the bathroom floods as there is no seal between the bath and the wall. We also found it odd the key must be given to reception when leaving the hotel at any time. Mixed experience but comfortable room.

6/10 Okay

Yoohee

Disliked: Cleanliness, property conditions & facilities, room comfort

10/10 Excellent

Terence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's no wonder that this hotel has had numerous Tripadvisor excellence awards, an incredible value hotel the price of a packet of cigarettes in most European countries. Central location, clean room, lift WIFI, friendly English speaking staff, and everything you could want. This was good, as others staying at this hotel will find out.

10/10 Excellent

Lalaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is my second time staying at Luxury Hotel for the following reasons: 1) It is in a quiet neighborhood (located away from the main road); it's in a side street 2) customer service - the staff was very helpful and friendly; they speak english 3) the rooms are clean - room service everyday 4) amenities comes with good wi-fi; rooms also have a desk, cable tv, 5) room has a window with view (rooms are bright, unlike some hotels that you pay with same price that has no windows!!) 6) reasonable price for a nice spacious room 7) It is also conveniently located near many restaurants,convenience stores and shopping places ; near the cathedral

6/10 Okay

Mary, Boston

Liked: Cleanliness, staff & service
The luxury hotel isn't luxury, but it's a good value for the money. I booked day-of and they set me up with a pick up from the airport (extra fee). My flight was delayed and I didn't land until after 1am, but there wasn't a problem still getting my ride and checking in, which was great of them as I was traveling alone and really just wanted to get to bed! They even upgraded me to their deluxe room, which was very spacious and clean. However, I was on the top floor and there sounded to be critters running around on top of my head (on the roof? Attic?). Again, the room was solid, but just worth noting.

8/10 Good

Lai Hong, Perth Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for money hotel to sleep in.
It's a good hotel to stay in.. fro the price we paid, we are more than happy to leave a generous tip for the breakfast staff. However the noise from the hotel staff shouting between floors along the stairwell isn't good practice! It must be address by management. It's not an amusement park and excessive noise causes unpleasant ambience for paying guest. Secondly, anti-noise paddings should be fitted to their furniture to avoid transmission of noise between floors.. some guests drags chairs and tables across their rooms without considerations to people staying below. Other than that I would certainly return to the same hotel if I revisit Hanoi.