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Moon West Lake Residence

2.5 star property
Hotel near Hoan Kiem Lake, connected to a rail/subway station in Hanoi

Choose dates to view prices

Photo gallery for Moon West Lake Residence

Presidential Duplex, Balcony, Lake View | Balcony view
Luxury Apartment, Balcony, Lake View | Lake view
Presidential Duplex, Balcony, Lake View | Balcony view
Deluxe Double Room, 1 Bedroom, Partial Lake View
Presidential Duplex, Balcony, Lake View | Balcony view

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Parking available
  • Laundry
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
185 Trich Sai, 185, Hanoi, 11200
  • Place, West Lake
    ‪1 min walk‬
  • Place, Embassy of Japan
    ‪5 min drive‬
  • Place, Vietnam Museum of Ethnology
    ‪5 min drive‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪32 min drive‬

Room options

View all photos for DELUXE PART LAKE VIEW

Minibar, soundproofing, free WiFi, bed sheets

DELUXE PART LAKE VIEW

  • Sleeps 2

View all photos for EXECUTIVE CITY VIEW

Minibar, soundproofing, free WiFi, bed sheets

EXECUTIVE CITY VIEW

  • Sleeps 2

View all photos for JUNIOR SUITE LAKE VIEW

Minibar, soundproofing, free WiFi, bed sheets

JUNIOR SUITE LAKE VIEW

  • Sleeps 2

View all photos for Presidential Duplex, Balcony, Lake View

Presidential Duplex, Balcony, Lake View

Presidential Duplex, Balcony, Lake View

  • Lake view
  • 200 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 1 Double Bed

View all photos for Luxury Apartment, Balcony, Lake View

Luxury Apartment, Balcony, Lake View | Lake view

Luxury Apartment, Balcony, Lake View

  • Lake view
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room, 1 Bedroom, Partial Lake View

Deluxe Double Room, 1 Bedroom, Partial Lake View

Deluxe Double Room, 1 Bedroom, Partial Lake View

  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Studio, City View

Executive Studio, City View

Executive Studio, City View

  • Partial lake view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Studio, 1 Double Bed, Garden View

Standard Studio, 1 Double Bed, Garden View

Standard Studio, 1 Double Bed, Garden View

  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for STANDARD DOUBLE

Minibar, soundproofing, free WiFi, bed sheets

STANDARD DOUBLE

  • Sleeps 2

View all photos for PENTHOUSE DUPLEX

Minibar, soundproofing, free WiFi, bed sheets

PENTHOUSE DUPLEX

  • Sleeps 4

Pent House

  • Sleeps 4

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About the area

Hanoi

Tay Ho stay.Your stay at this Tay Ho hotel places you within 2 miles (3 km) of West Lake and Embassy of Japan. Museum of Ethnology and Lotte Center Hanoi are also within 2 miles (3 km).

What's nearby

  • West Lake - 1 min walk - 0.1 km
  • Museum of Ethnology - 4 min drive - 2.6 km
  • Embassy of Japan - 5 min drive - 2.2 km
  • Vietnam Museum of Ethnology - 5 min drive - 3.0 km
  • Chua Vạn Nien - 5 min drive - 3.0 km

Getting around

  • Hanoi Railway Station - 18 min drive
  • Noi Bai Intl. Airport (HAN) - 27 min drive

Restaurants

  • ‪Ốc Gao Tây Hồ - ‬7 min walk
  • ‪Một Cái Kho - ‬2 min walk
  • ‪Martin Spaces Coffee & Tea - ‬9 min walk
  • ‪Phê La Trích Sài - ‬5 min walk
  • ‪Phở Thanh - ‬9 min walk

About this property

Moon West Lake Residence

Hotel near Hoan Kiem Lake, connected to a rail/subway station in Hanoi
Moon West Lake Residence offers its guests a vending machine, tour/ticket assistance, and laundry facilities. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. Moon West Lake Residence also features a front-desk safe, an ATM, and an elevator. Parking is available for a fee.

Smoking is allowed in designated areas at this Hanoi hotel.

  • 33 guestrooms or units
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • ATM
  • Elevator
  • Smoking in designated areas
  • Lockers available
Moon West Lake Residence offers 33 air-conditioned accommodations with fireplaces and washers/dryers. Accommodations are furnished with single sofa beds. Cable television is provided.

Bathrooms include showers, bathrobes, slippers, and hair dryers. This Hanoi hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Additionally, rooms include minibars and complimentary bottled water. Housekeeping is provided daily.

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  • Air conditioning
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includes taxes & fees
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Property amenities

Family friendly

  • In-room sofa bed
  • In-room washer/dryer
  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Self parking on site (VND 300,000 per day)

Accessibility

  • Elevator (22 inch wide door)
  • Hardwood flooring in room

Room amenities

Entertainment

  • 35-inch TV with cable channels

Bedroom

  • Bedsheets provided
  • Single sofa bed

Bathroom

  • Bathrobes
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Fireplace
  • Soundproofed rooms
  • Washer/dryer

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: VND 80000
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: VND 80000

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Moon West Lake Residence

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: VND 400000 per vehicle (one-way, maximum occupancy 5)
  • Airport shuttle fee per child: VND 100000 (one-way), (from 1 to 2 years old)
  • Self parking fee: VND 300000 per day
  • Early check-in fee: VND 80000 (subject to availability)
  • Late check-out fee: VND 80000 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, and cash. For guests' safety, the property includes a fire extinguisher in each accommodation.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Moon West Lake Residence Hotel
Moon West Lake Residence Hanoi
Moon West Lake Residence Hotel Hanoi

Frequently asked questions

How close is Moon West Lake Residence to the airport?

Moon West Lake Residence is 13.4 mi (27-min drive) away from the Noi Bai Intl. Airport (HAN) airport, the closest popular airport to the property.

How much does it cost to stay at Moon West Lake Residence?

As of Apr 2, 2026, prices found for a 1-night stay for 2 adults at Moon West Lake Residence on Apr 9, 2026 start from CA $33, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Moon West Lake Residence have an airport shuttle?

Moon West Lake Residence offers an airport shuttle 24 hours a day, on request, for a charge of VND 400000 per vehicle, one-way.

Does Moon West Lake Residence offer free breakfast?

Moon West Lake Residence does not offer free breakfast.

Is there a casino at Moon West Lake Residence?

No, there is no casino at this hotel.

What time is check-in at Moon West Lake Residence?

Check-in start time: 2:00 PM; Check-in end time: anytime. Early check-in costs VND 80000 (subject to availability).

Is there free parking at Moon West Lake Residence?

Free parking is not available at this hotel. Self parking is available for VND 300000 per day.

Does Moon West Lake Residence have a pool?

Moon West Lake Residence does not have a pool.

Does Moon West Lake Residence have a spa?

There are no spa services available at this hotel.

How close is Moon West Lake Residence to downtown Hanoi?

Moon West Lake Residence is 2.1 mi away from Hanoi.

Moon West Lake Residence Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 2 out of 3 reviews
Rating 8 - Good. 0 out of 3 reviews
Rating 6 - Okay. 1 out of 3 reviews
Rating 4 - Poor. 0 out of 3 reviews
Rating 2 - Terrible. 0 out of 3 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

10/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

CJ

Liked: Cleanliness, staff & service, amenities
Good
Stayed 4 nights in Nov 2025

6/10 Okay

SungBong

Business traveller
Stayed 4 nights in Oct 2025

10/10 Excellent

Erina

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
清潔でスタッフの方の対応も良かったです
Stayed 4 nights in Sep 2025