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New Era Hotel and Villa

4.5 star property
4.5-star luxury hotel near Aeon Mall, connected to a shopping center

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Photo gallery for New Era Hotel and Villa

Superior Double Room | Garden view
Grand Double Room, 1 King Bed with Sofa bed, Balcony, City View
Reception
Daily buffet breakfast (VND 320000 per person)
Aerial view

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
17 Nguyen Van Cu Str., Hanoi, 10000
  • Place, Long Bien Bridge
    ‪15 min walk‬
  • Place, Dong Xuan Market
    ‪4 min drive‬
  • Place, Quan Chuong Gate
    ‪4 min drive‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪36 min drive‬

Room options

View all photos for Deluxe Double or Twin Room, 1 Bedroom, Private Bathroom, Courtyard View

Deluxe Double or Twin Room, 1 Bedroom, Private Bathroom, Courtyard View

Deluxe Double or Twin Room, 1 Bedroom, Private Bathroom, Courtyard View

  • City view
  • 25 sq m
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

  • 25 sq m
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Premier Double or Twin Room, River View

Premier Double or Twin Room, River View | Coffee and/or coffee maker

Premier Double or Twin Room, River View

  • City view
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Studio Suite, 1 King Bed, Pool Access, City View

Luxury Studio Suite, 1 King Bed, Pool Access, City View

Luxury Studio Suite, 1 King Bed, Pool Access, City View

  • City view
  • 45 sq m
  • Sleeps 3
  • 1 King Bed

About the area

Hanoi

Long Bien stay.A stay at this Long Bien hotel places you within 3 miles (5 km) of Aeon Mall and 6 miles (10 km) of Thang Long Water Puppet Theatre. Hoan Kiem Lake and Hanoi Opera House are also within 6 miles (10 km).

What's nearby

  • Long Bien Bridge - 15 min walk - 1.3 km
  • Dong Xuan Market - 4 min drive - 2.6 km
  • Quan Chuong Gate - 4 min drive - 2.6 km
  • Hoan Kiem Lake - 5 min drive - 3.0 km
  • Aeon Mall - 7 min drive - 5.2 km

Getting around

  • Hanoi Gia Lam Station - 7 min drive
  • Noi Bai Intl. Airport (HAN) - 34 min drive

Restaurants

  • ‪Hùng Hạnh - Vịt cỏ Vân Đình - ‬3 min walk
  • ‪Vịt Nướng Thanh Luân - ‬5 min walk
  • ‪Lẩu Ếch Hà Dũng - ‬13 min walk
  • ‪LoBi Cafe - ‬7 min walk
  • ‪Artisan - ‬2 min walk

About this property

New Era Hotel and Villa

4.5-star luxury hotel near Aeon Mall, connected to a shopping center
New Era Hotel and Villa offers its guests an outdoor pool and a fitness center. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and meeting rooms. A terrace, karaoke, and tour/ticket assistance are also featured at the luxury New Era Hotel and Villa. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Free self parking and valet parking are available. The property offers extended parking privileges.

This Art Deco Hanoi hotel is smoke free.

  • 59 guestrooms or units
  • 9 levels
  • 2 buildings
  • Meeting rooms
  • Built in 2012
  • Karaoke
  • Deli
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
New Era Hotel and Villa offers 59 air-conditioned accommodations with minibars and safes. 40-inch flat-screen televisions come with premium cable channels. Bathrooms include bathrobes, slippers, designer toiletries, and bidets.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and complimentary toiletries. Housekeeping is offered daily and hair dryers can be requested.

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Property amenities

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Living room
  • Mini-fridge
  • Outdoor pool
  • Separate bedroom
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Extended parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: VND 320,000 for adults and VND 240,000 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 18-hole adjacent golf course
  • Bicycle rentals
  • Golf caddies
  • Gym
  • Karaoke
  • Outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator

Room amenities

Entertainment

  • 40-inch flat-screen TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Slippers
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Late-night room service
  • Mini-fridge
  • Minibar
  • Paper towels

More

  • Air conditioning
  • Desk
  • Laptop workspace
  • Living room
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: noon
Late check-in subject to availability
Minimum check-in age: 16

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property charges 1 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately VND 320000 for adults and VND 240000 for children
  • Airport shuttle fee: VND 550000 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: VND 550000 (one-way), (up to 12 years old)
  • Credit card charges are subject to a surcharge of 1 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Long-term renters welcome
Safety features at this property include a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards, and cash. Long-term renters welcome. For guests' safety, the property includes a smoke detector in each accommodation.

We should mention

  • Reservations are needed for golf tee times. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

New Era Hotel Villa Hanoi
New Era Hotel Villa
New Era Villa Hanoi
New Era Villa
New Era Hotel and Villa Hotel
New Era Hotel and Villa Hanoi
New Era Hotel and Villa Hotel Hanoi

New Era Hotel and Villa Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 16 out of 30 reviews
Rating 8 - Good. 8 out of 30 reviews
Rating 6 - Okay. 3 out of 30 reviews
Rating 4 - Poor. 1 out of 30 reviews
Rating 2 - Terrible. 2 out of 30 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

10/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Stayed 5 nights in Jan 2020

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best in Long Bien

This hotel stands out as the best choice in the Long Bien district of Hanoi. The junior suite room on the 7th floor of the 'luxury' wing of the hotel was in excellent condition, had all the required amenities and a great view of the famous Long Bien Bridge. I was also pleased that all the Value Added Promotions mentioned during the booking process were confirmed during my check in.
Stayed 1 night in Dec 2019

8/10 Good

BALAKRISHNAN

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019

10/10 Excellent

Ching

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2018

10/10 Excellent

Cheng Wei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Luxury Hotel close to Hanoi city centre

Hanoi city centre just 1 bridge far but much quieter and clean. The lobby, breakfast restaurant and outdoor dining area... can't believe there just a small hotel with only few rooms (that i saw). Completed room amenities and equipment. Feel like this hotel is plan to be a small but luxury one, somehow my room shower tap was leaking. Also the temperature of hot tap water were too high that hard to adjust the shower to the comfortable temperature. However, a little defect won't change my mind to stay here if I come back to Hanoi again. Last, I would like to thank the hotel reception staff's patient that explaining nicely to my argue due to I didn't realize I booked wrong room type.
Stayed 1 night in Mar 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleased

Staff very friendly and helpfull. Good location not far from the center. Room very nice as shown in pictures.
Stayed 2 nights in Mar 2018

10/10 Excellent

Daryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant well presented hotel with great service

A very enjoyable hotel - was at first dubious given its location but that changed quickly. Only a short taxi drive to the old quarter / lake and the shopping, it is a well put together hotel with extremely helpful and friendly staff. Was impressed with the service. Room was very comfortable, with a great bed. Bathroom was a decent size and spotless. Amenities were more than sufficient. Would stay there again very happily.
Stayed 2 nights in Jun 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Shokhrukh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convient location and quiet area.

Definitely I'll recommend this hotel for anyone who value quietness. Even it is located on the other bank of a river you won't spend too much to get to the city center by taxi.

10/10 Excellent

Iggy, New York

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great staff

staff was great and helpful. rooms were spotless. was located in a industrial area.

10/10 Excellent

Signe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good

It is a very good hotel! The only thing we thought was a little problematic for travelers is that it is far away from the old town, so you have to take a taxi to get there. But everything else was very good!
Stayed 3 nights in Dec 2023

10/10 Excellent

Seongjun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2019

8/10 Good

G.C

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
元々コストパフォーマンスが良く、清潔でスタッフの対応にも満足していたが、新館が出来てよりホテルのグレードが上がった。新館の部屋の作り、家具、その他は四つ星ホテルでも上のランクに匹敵する。唯一の欠点は、シャワーの水圧が低い事。ただし、水圧が低い事を考慮しても、この価格でこの質なら私は満足です。
Stayed 1 night in Mar 2019

10/10 Excellent

Chan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel. Escape noise from old quarter.

It is the only place you can slumber to snore at night. Ask for “river view” (actually not much view), high floor. Very quiet. No traffic noise. Hotel bed is comfortable. The hitel manager sitting at the lobby is very helpful. He is seriously to handle my complaint, that no WiFi at room. He came to my room to investigate and found that the router outside my room is off. He is great anyway.
Stayed 5 nights in Mar 2019

10/10 Excellent

HIDEKAZU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

静かで快適なホテル

ホテルの建物自体はこじんまりとしていますが、部屋も広く清潔で快適に滞在できました。周辺も静かでゆっくりできました。 一点だけ、カードキーがエラーになってしまうのでその都度フロントに行かなければならなかったことは残念でした。ただ、ホテルスタッフは毎回嫌な顔をせずに対応してくれたので良かったです。
Stayed 6 nights in Nov 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

ホテルは寝るだけ、清潔で静かであれば良い人にお勧め。

観光利用としては、ハノイ中心街から少し遠いですが、ハノイ唯一のイオン(大型店舗)が近くにあり、市内の定番の観光地を行き終えたハノイリピーター、豪華なホテルより清潔であれば豪華なホテルである必要はない人にはうってつけ。スタッフもとてもフレンドリーで、設備は古いがキッチリ整備されている。
Stayed 2 nights in Oct 2018

8/10 Good

Room607, Japan

Liked: Cleanliness, staff & service

Satisfaction that exceeds the price.

The staff is very friendly. The room is not new. However, it is very well managed and clean. Taxis can also be immediately secured. I think that I am higher quality than the price. The downside is that it is only a little far from the sightseeing spot.
Stayed 4 nights in Jun 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

The hotel is okay but...

There was a small bug in the bed.
Stayed 1 night in Mar 2018

10/10 Excellent

Go

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

観光目的以外なら立地が少々遠い、それ以外は大満足。

観光利用としては、各観光地・レストランから遠く今一つ。ただし、スタッフは皆親切で、対応も良い。設備は決して新しくはないが、シャワーの湯量も十分で、設備管理も行き届いている。ベットは、私には少々硬過ぎた。この価格でこの質なら、立地は悪くとも私は十分満足出来ました。
Stayed 5 nights in Nov 2017

10/10 Excellent

jengo, koreA

Liked: Cleanliness, staff & service, property conditions & facilities

싸고 고급스런 호텔

하노이 중심에서 다리 하나 건너면 갈 수 있음 시설 좋고 직원들이 친절함 하지만 주변에 아무것도 없는 것이 단점
Stayed 1 night in Nov 2017

10/10 Excellent

GO, Japan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good hotel which is suitable for price.

Hotel which is a little far from sightseeing spot. But it is a very good hotel if you understand it. Hotel staff is very friendly and helpful. The facilities of the room are also clean and adequate. However, I have Bed was a little stiff. I will choose this hotel next time I will come to Hanoi.
Stayed 11 nights in Sep 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Impecable hotel. De EXELENCIA

Exelente. Atención y establecímiento. Personal para recibirte y despedirte DESDE LA VEREDA. Atentos y cuidadosos tanto dentro como fuera del hotel durante tu estadía.

2/10 Terrible

Aleksandr, Kursk

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

всем на плевать на туристов

живут своей жизнью! А туристы как мешок денег для жизни!

6/10 Okay

Azzioui

Liked: Cleanliness, room comfort
chambre tres bruyante