One Hotel

3-star hotel near West Lake, connected to a rail/subway station

Choose dates to view prices

Overview
Rooms
Location
Policies

Very good

Popular amenities

Parking included
Free WiFi
Air conditioning
Laundry
Room service
Housekeeping

Explore the area

C3/D6 New Cau Giay Residence, Tran Thai Tong St, Dich Vong Ward, Hanoi, 100000

Place, Indochina Plaza Ha Noi
‪12 min walk‬
Place, Vietnam National University
‪12 min walk‬
Place, Vietnam Museum of Ethnology
‪15 min walk‬
Airport, Hanoi (HAN-Noi Bai Intl.)
‪34 min drive‬

Room options

Standard Double Room

16 sq m
1 bedroom
Sleeps 2
1 Double Bed
Free WiFi

Deluxe Double Room

18 sq m
1 bedroom
Sleeps 2
1 Double Bed
Free WiFi

Studio, 1 Double Bed

City view
25 sq m
1 bedroom
Sleeps 2
1 Double Bed
Free WiFi

Studio, 2 Single Beds | Front of property

Studio, 2 Twin Beds

City view
25 sq m
1 bedroom
Sleeps 2
2 Twin Beds
Free WiFi

About the area

Hanoi

Cau Giay stay.Your stay at this Cau Giay hotel places you within 2 miles (3 km) of Vietnam National University and Indochina Plaza Ha Noi. Vietnam Museum of Ethnology and Museum of Ethnology are also within 2 miles (3 km).

What's nearby

Indochina Plaza Ha Noi - 12 min walk - 1.0 km
Vietnam National University - 12 min walk - 1.0 km
Museum of Ethnology - 15 min walk - 1.3 km
Vietnam Museum of Ethnology - 15 min walk - 1.3 km
Lotte Center Hanoi - 5 min drive - 2.6 km

Getting around

Hanoi Railway Station - 19 min drive
Ga Hà Đông Station - 35 min drive
Noi Bai Intl. Airport (HAN) - 22 min drive

Restaurants

‪Bia Tự Do - ‬3 min walk
‪Vua Chả Cá - ‬4 min walk
‪Lẩu & Các Món Nhậu - ‬3 min walk
‪Nhà Hàng Vũ Bão Cầu Giấy - ‬1 min walk
‪Joma Bakery cafe - ‬1 min walk

About this property

One Hotel

3-star hotel near West Lake, connected to a rail/subway station

As a guest of One Hotel, you'll find tour/ticket assistance, laundry facilities, and dry cleaning/laundry services. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. One Hotel also features room service (during limited hours), express check-out, and a front-desk safe. Self parking is free. A complete renovation of One Hotel was completed in December 2025.

Smoking is allowed in designated areas at this 3-star Hanoi hotel.

1 building

24 guestrooms or units

8 levels

Built in 2015

Dry cleaning

Self-service laundry

Front desk (24 hours)

Express check-out

Storage area for luggage

Front-desk safe

Tour and ticket information

Elevator

Smoking in designated areas

One Hotel offers 24 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and complimentary bottled water. Pillowtop beds feature premium bedding. 42-inch LCD televisions come with cable channels. Bathrooms include slippers, bidets, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.

Property amenities

Family friendly

Laundry facilities
Soundproofed rooms

Internet

Available in all rooms: Free WiFi and wired internet
In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
Available in some public areas: Free WiFi

Parking and transportation

24-hour roundtrip airport shuttle on request for a surcharge
Free self parking on site
Wheelchair-accessible parking available

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
1 accessible parking space
Elevator
Stair-free path to entrance
Tile flooring in public areas
Tile flooring in room
Well-lit path to entrance
Wheelchair accessibility
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible path to elevator

Room amenities

Entertainment

42-inch LCD TV with cable channels

Bedroom

Pillowtop mattress
Premium bedding

Bathroom

Bidet
Free toiletries
Hair dryer
Private bathroom
Shampoo
Slippers
Soap
Toilet paper
Toothbrush and toothpaste
Towels provided

Food and drink

Coffee/tea maker
Electric kettle
Free bottled water
Limited room service
Minibar

Access via exterior corridors
Air conditioning
Desk
Desk chair
Laptop workspace
Phone
Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime

Early check-in subject to availability

Early check-in is available for a fee

Minimum check-in age: 12

Check-out

Check-out before noon

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets and service animals are not allowed at One Hotel

Children and extra beds

Children are welcome.

Kids stay free! One child 5 years old or younger stays free when using existing bedding.

Rollaway/extra beds are available for VND 200000 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Airport shuttle fee: VND 380000 per person (one-way)
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
Rollaway bed fee: VND 200000 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards, and cash.

Property Registration Number 0106926672

We should mention

One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
Pets and service animals are not allowed on site.

Property is also known as

One Hotel Hanoi

One Hotel Hotel

One Hotel Hanoi

One Hotel Hotel Hanoi

Frequently asked questions

How close is One Hotel to the airport?

One Hotel is 15.5 mi (22-min drive) away from the Noi Bai Intl. Airport (HAN) airport, the closest popular airport to the property.

How much does it cost to stay at One Hotel?

As of Jun 4, 2026, prices found for a 1-night stay for 2 adults at One Hotel on Jun 5, 2026 start from CA $24, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does One Hotel have an airport shuttle?

One Hotel offers an airport shuttle 24 hours a day, on request, for a charge of VND 380000 per person, one-way.

Does One Hotel offer free breakfast?

One Hotel does not offer free breakfast.

Is there a casino at One Hotel?

No, there is no casino at this hotel.

What time is check-in at One Hotel?

Check-in start time: 2 PM; Check-in end time: anytime. A fee applies for early check-in.

Is there free parking at One Hotel?

This hotel offers free self parking.

Does One Hotel have a pool?

One Hotel does not have a pool.

Does One Hotel have a spa?

There are no spa services available at this hotel.

How close is One Hotel to downtown Hanoi?

One Hotel is 3.2 mi away from Hanoi.

One Hotel Reviews

8.2

Very good

8.0/10

Cleanliness

8.6/10

Staff & service

4.0/10

Amenities

8.4/10

Property conditions & facilities

Verified

8/10 Good

Richard

Apr 13, 2023

Liked: Cleanliness, property conditions & facilities, room comfort

Better, but not great

It was ok, and a vast improvement over our last stay in Hanoi, as it was far from the touristy and scam-filled Old Quarter. Accommodations were nice, but covid still affected some ammenities, ie. no breakfast [closed], and we couldn't get extra pillows [had to buy our own]. Still, good value for the price, and in a better part of the city.

Stayed 15 nights in Mar 2023

Verified

2/10 Terrible

Fayez

Jan 8, 2023

Disliked: Staff & service

Liars and crooks!

It was a terrible stay and I do not recommend anyone staying here. They are crooks and liars. We booked in November and our room wasn’t ready. There was a supposed mistake. Then the wanted to upgrade us and charge us for their mistake. I had to argue with them about it being their mistake we shouldn’t have to pay more. They put us in a lower priced room that we paid for and we left after the first night. Then they asked for more money claiming the room wasn’t paid for. They are crooks and liars. DO NOT STAY AT THIS HOTEL! Beside the above - poor location, and rooms smell of smoke - NO English speaking staff (all through google translate)

Stayed 3 nights in Jan 2023

Verified

6/10 Okay

KAZUHIRO

Aug 26, 2024

Liked: Staff & service

Disliked: Cleanliness

良くも悪くもないホテルです風呂場にGがいた事意外は。。。

Stayed 2 nights in Aug 2024

Verified

2/10 Terrible

JUNYOUNG

Apr 19, 2021

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

One hotel is permanently closed

This hotel has been permanently closed due to Covid-19 situation. Still not yet refunded yet. Wish other customers don't get through what I had. Hotels.com should update the availability.

Stayed 1 night in Mar 2021

Verified

8/10 Good

Kelly

Nov 22, 2018

Hotel was clean, safe and in a good location with great local food on your door step as well as more western style food across the road. Hotel has some shutters on the exterior for noise which no longer appear operational, these would be great to get working again as the noise from the local pub on the weekend can be very loud. The showers were also no good as water flooded the bathroom and required the entire use of all towels each day to remedy. We would stay again however so do not let this put you off.

Stayed 5 nights in Nov 2018

Verified

8/10 Good

Verified traveller

Sep 25, 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

還可以

飯店位置有點難找，計程車和grab都在外圍稍微繞了一下才找到。對飯店第一眼的印象不是很滿意，覺得跟照片有落差，但實際住了兩晚後覺得還不錯，床和枕頭很舒服，櫃檯人員也滿親切的，很樂意幫忙。附近也算是滿熱鬧的，餐廳很多。缺點就是，浴室水量偏小，排水孔流速很慢，各個房間之間的隔音不太好（但對外面的隔音倒是不錯），椅墊有點污漬。

Stayed 2 nights in Sep 2018

Verified

8/10 Good

Verified traveller

Sep 18, 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

reasonable option in Cau Giay

This hotel locates in a relatively quiet area, the room was clean and spacious for the price.

Stayed 3 nights in Sep 2018

Verified

8/10 Good

Verified traveller

Jul 9, 2018

Liked: Cleanliness, staff & service, property conditions & facilities

Good enough hotel

Stayed here for several days. Considering the decent price, facilities/rooms are good enough. Some staff can speak OK English, but some others are not. Because of the location and address, taxi, grab or delivery services might be in troubled if they don't know that area, even receptionist explains the detail on the phone, sometimes they take longer time to reach out than I expect. There's no laundry facility as it explained in the description at the moment of 2018 June, there is laundry service with some costs instead. Moreover, this building is not "non-smoking" while it explained "Smoke-free property". Ashtray is everywhere and no separation with non-smoking and smoking. Breakfast buffet is provided, it's ok for quick bite. But do not expect too much.

Stayed 14 nights in Jun 2018

Verified

10/10 Excellent

tomohiro

Jul 2, 2018

Liked: Cleanliness, staff & service, room comfort

従業員さんの対応が素晴らしいです。

フライトの関係で急に1日早くチェックアウトになり、自分の片言の英語でも理解してくれ対応をしてもらえました。何よりいつも笑顔で挨拶・対応してもらえて気分がよかったです。機会があったらまた利用したいと思いました。

Stayed 7 nights in Jun 2018

Verified

8/10 Good

MINSEOP

May 26, 2018

Liked: Staff & service, property conditions & facilities

Clean hotel for short trip

The hotel was very cost effective one where was clean, new & tidy. If someone who wants to enjoy some hotel facilities like swimming pool, gym, of course don't stay in this hotel. But for your business trip or couple's short trip who just sleep in the room, it will be best choice for you. And the google map link to One hotel is wrong, You should let driver know the exact address if you use Grab in Hanoi. Fyi, Uber has closed biz in South East Asia. Must download Grab.

Stayed 1 night in May 2018

Verified

10/10 Excellent

Yuji

Dec 31, 2017

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

スタッフの対応が素敵なホテル

受付の対応が素晴らしく、チャンさんは特に笑顔が素敵で、また年末の交通量が多いときにタクシーを呼んでもらいましたがすぐにきて、とても素晴らしい対応をしていただきました。他のスタッフもコンビニの場所を聞きましたら教えていただいたのですが、一緒に案内までしてくれようとしていました。

Stayed 2 nights in Dec 2017

Verified

8/10 Good

Verified traveller

Nov 16, 2017

Liked: Property conditions & facilities, room comfort

Disliked: Cleanliness

Decent stay

The first room I got smelled so I requested a new room. The reception nicely accepted my request. The room then was in good condition to stay. Breakfast is very delicious and the waitresses were very pleasant.

Stayed 2 nights in Nov 2017

Verified

8/10 Good

ｋ

Nov 15, 2017

Liked: Cleanliness, staff & service, property conditions & facilities

接客に好感の持てるホテル

初めての利用でしたが、従業員の方の接客に好感が持てました。チェックインも待たされることなく非常にスムーズでした。壁は少し薄いかなと感じましたが、また利用したいと思います。

Stayed 1 night in Nov 2017

Verified

10/10 Excellent

lucy

Aug 23, 2017

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

good value

clean room...

Stayed 2 nights in Aug 2017

Verified

8/10 Good

JUN HO

Jun 25, 2017

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

가격대비 훌륭한 호텔

대체로 만족스러웠다. 다만 호텔 바로 주변에 미팅할 만한 장소가 마땅치 않은게 좀 아쉬웠다.

Stayed 3 nights in Jun 2017

Verified

10/10 Excellent

An Nguyen

Apr 30, 2017

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable

Clean room and good staff. Check out time is 12 o'clock.

Verified

8/10 Good

Verified traveller

Apr 23, 2017

Liked: Cleanliness, property conditions & facilities, room comfort

Hotel in Cau Giay Area

I often use this hotel for my business trip because room is clean and staff is friendly. I would appreciate if staff can speak English more!

Verified

10/10 Excellent

Verified traveller

Mar 30, 2017

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Reasonable, clean, pleasant

I stayed here for a week on my business trip and I was really satisfied with this hotel. The room is always kept clean and tidy, staffs are always pleasant to me. there is a multilingual staff at the reception, I was easy to request everything. There are some cheap restaurants around this area, easy to access everywhere by taxi. And The breakfast on the top floor always made me relaxing. I would definitely choose this hotel for the next time.

Verified

6/10 Okay

Verified traveller

Mar 23, 2017

Liked: Staff & service, property conditions & facilities

Disliked: Cleanliness

business hotel in Cau Giay Urban area

I often use this hotel for my business trip because the room is clean and comfortable for my stay. However, the room I stayed this time was filled with the smell of restroom. I hope the hotel will take care for it for comfortable stay for next guests.

Verified

10/10 Excellent

tar

Mar 17, 2017

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

出張者におすすめです。

新しくてきれいで、清潔なホテルです。壁は少し薄いと思いますが、特に問題はありませんでした。フロントには日本語が分かる女性がいて、とても親切にしてくれました。それ以外も大体は英語が通じる方が一人いて、よくしてくれます。ホテルの場所は分かりにくく、タクシーの運転手は住所だけではほとんどわかりません。自身で案内ができないのなら、ホテルに電話して場所を聞いてもらう必要がありますので、住所と電話番号を控えておくといいと思います。公園の先に小さいスーパーがあり、食べ物や飲み物はそこで買うことができました。飲食店はtran thai tong通りを横断できれば、いろいろあります。

Verified

10/10 Excellent

Verified traveller

Feb 26, 2017

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

リーズナブルな快適ビジネスホテル

安く設備も新しく清潔で快適です。いつも利用してます。デラックスルーム以上にはバスタブがついています。朝食は6:30からですが、もう少し早いと尚いいです。

Verified

8/10 Good

Verified traveller

Feb 19, 2017

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

ビジネスで利用

事務所が近いので利用させてもらいました。周囲は小ぢんまりしたホテルが多いです。このホテルは華美ではありませんが、設備も新しくキレイで快適だと思います。大通りに面していないので、ちょっとタクシーに説明しづらいです。

Verified

8/10 Good

Gordon Ho

Jan 20, 2017

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Pleasant hotel I would recommend to all

I had a good stay here although the mornings were spoil by some street-goers making announcements over the microphone from as early as 8am. But this is by no fault of the hotel. It may also be on the days I was there. Unlucky me? But perhaps if you are on a better side of the hotel (another room), it might be better. I am not sure. but it is not a huge issue. especially if you are an early bird. The bed, the room and bathroom are all terrific. I was staying on the 9th floor the highest with rooms. I wouldn't recommend it as it was close to the kitchen on the 10/11th I saw a lizard in my room. But I was ok with it. Better a lizard than a cockroach I guess, at least they help eat those little bugs.. haha. Also, I had to made some changes to my booking and Anna Hong of One Hotel was very helpful and responsive. She also speaks and write in good English. Great! Overall, I think the stay was brilliant. The hotel seems really popular with Koreans, or maybe its opened by one. Koreans are great, I love them. they are a lot more polite, compared to say ...some more rowdy nationalities -if u know what I mean.

Verified

10/10 Excellent

Chi-Hsuan

Jan 2, 2017

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

welcoming hotel with great price

One Hotel is located in a quiet area, walking distance to some street restaurant, about 8km away from Old Quarter, which cost less than USD$4 by UBER. Staff are all very welcome and mostly speak perfect English, willing to provide lots of information and suggestions. The room is decent and clean, only thing i could complain is the bathroom shower area does not have a curtain, therefore the water can be all over the place after shower. Breakfast on the top floor with nice view certainly is a plus, the Pho here is just as good as what we have in the popular street shop, must try!

Verified

10/10 Excellent

HYUNA

Dec 19, 2016

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

가격대비 가성비 최고

외관은 일반 베트남 호텔처럼 생겼는데, 내부는 정말 깨끗하고 침대-베게 다 편안합니다. 이 가격에 이 비용이라는게 믿기지 않을정도로 깨끗하고 편안해요! 아침은 좀 빈약한 편이지만, 3만원이 안되는돈으로 씻고 자고 먹는다고 생각하면 정말 저렴하고 가격대비 만족입니다.

One Hotel

Choose dates to view prices

Photo gallery for One Hotel

Reviews

Popular amenities

Explore the area

Room options

View all photos for Standard Double Room

Standard Double Room

View all photos for Deluxe Double Room

Deluxe Double Room

View all photos for Studio, 1 Double Bed

Studio, 1 Double Bed

View all photos for Studio, 2 Twin Beds

Studio, 2 Twin Beds

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About the area

Hanoi

What's nearby

Getting around

Restaurants

About this property

One Hotel

Property amenities

Family friendly

Internet

Parking and transportation

Accessibility

Room amenities

Entertainment

Bedroom

Bathroom

Food and drink

More

Policies

Check-in

Check-out

Special check-in instructions

Access methods

Pets

Children and extra beds

Property payment types

Important information

Optional extras

You need to know

We should mention

Property is also known as

Frequently asked questions

One Hotel Reviews

Reviews

Very good

8.0/10

8.6/10

4.0/10

8.4/10

Reviews

8/10 Good

Richard

Better, but not great

Richard

2/10 Terrible

Fayez

Liars and crooks!

Fayez

6/10 Okay

KAZUHIRO

KAZUHIRO

2/10 Terrible

JUNYOUNG

One hotel is permanently closed

JUNYOUNG

8/10 Good

Kelly

Kelly

8/10 Good

Verified traveller

還可以

Verified traveller

8/10 Good