10/10 Excellent
THUY
Travelled with family, Travelled with partner
Sep 30, 2025
Liked: Cleanliness, amenities, property conditions & facilities
THUY
Stayed 4 nights in Sep 2025
Aparthotel
Otis Apartment
4.5 star property
4.5-star luxury aparthotel near Hoan Kiem Lake
Choose dates to view prices
Photo gallery for Otis Apartment
Reviews
9.49.4 out of 10
Exceptional
Popular amenities
- Kitchen
- Parking included
- Free WiFi
- Air conditioning
- Laundry
- 24/7 front desk
Explore the area
100 Yen Hoa, Yen Phu, Tay Ho, Hanoi, Hanoi, 11200
- West LakePlace, West Lake1 min walk
- Tran Quoc PagodaPlace, Tran Quoc Pagoda10 min walk
- Ho Chi Minh MausoleumPlace, Ho Chi Minh Mausoleum3 min drive
- Hanoi (HAN-Noi Bai Intl.)Airport, Hanoi (HAN-Noi Bai Intl.)30 min drive
Room options
View all photos for Deluxe Apartment, City View
Deluxe Apartment, City View
- City view
- 90 sq m
- 2 bedrooms
- Sleeps 6
- 2 King Beds
View all photos for Superior Apartment
Superior Apartment
- 90 sq m
- 2 bedrooms
- Sleeps 6
- 1 King Bed and 2 Twin Beds
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About the area
Hanoi
Tay Ho stay.Your stay at this Tay Ho aparthotel places you within 2 miles (3 km) of Hoan Kiem Lake and Hanoi Old Town Night Market. West Lake and Tran Quoc Pagoda are also within half a mile (1 km).
What's nearby
- West Lake - 1 min walk - 0.1 km
- Tran Quoc Pagoda - 10 min walk - 0.9 km
- Ho Chi Minh Mausoleum - 3 min drive - 1.9 km
- Dong Xuan Market - 3 min drive - 2.3 km
- Quan Chuong Gate - 3 min drive - 2.3 km
Getting around
- Hanoi Long Bien Station - 8 min drive
- Ga Co Loa Station - 17 min drive
- Noi Bai Intl. Airport (HAN) - 32 min drive
Restaurants
- Double B’s Specialty Coffee & Brunch - 2 min walk
- Two Chairs Coffee Lab - 3 min walk
- Bún Chả Kính Mời - 1 min walk
- Mía Coffee - 2 min walk
- Xưa Nay - chè & trà - 3 min walk
About this property
Otis Apartment
4.5-star luxury aparthotel near Hoan Kiem Lake
Otis Apartment offers its guests concierge services, laundry facilities, and dry cleaning/laundry services. WiFi is free in public spaces. Free valet parking is available.
This 4.5-star Hanoi aparthotel is smoke free.
- 6 guestrooms or units
- Dry cleaning
- Self-service laundry
- Front desk (24 hours)
- Storage area for luggage
- Concierge
- Elevator
- No smoking on site
- Lockers available
Otis Apartment offers 6 air-conditioned accommodations with safes and slippers. Tempur-Pedic beds feature premium bedding. Accommodations at this 4.5-star aparthotel have kitchens with full-sized refrigerators/freezers, microwaves, and cookware/dishes/utensils.
Bathrooms include separate bathtubs and showers with rainfall showerheads, designer toiletries, bidets, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered on request and change of towels can be requested.
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Property amenities
Internet
- Available in the apartment: Free WiFi
- Available in some public areas: Free WiFi
Parking and transportation
- Free secured, covered valet parking on site
- Onsite parking options include a carport
Kitchen
- Cookware, dishware, and utensils
- Full-sized refrigerator/freezer
- Microwave
Bedrooms
- 2 bedrooms
- Premium bedding
- Rollaway/extra bed: VND 200,000 per day
- Tempur-Pedic mattress
Bathroom
- 2 private bathrooms
- Bidet
- Designer toiletries
- Hair dryer
- Rainfall showerhead
- Separate bathtub and shower
- Shampoo
- Slippers
- Soap
- Toilet paper
- Towels provided
Laundry
- Dry cleaning/laundry service
- Laundry detergent
- Laundry facilities
Comfort
- Air conditioning
- Ceiling fan
- Portable fan
Pets
- No pets allowed
Suitability/Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Elevator (39 inch wide door)
- Well-lit path to entrance
- Smoking not allowed
Services and conveniences
- 24-hour front desk
- Blackout drapes
- Change of towels on request
- Concierge services
- Housekeeping (on request)
- Iron/ironing board
- Lockers
- Luggage storage
- Safe
Safety features
- Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
- Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
General
- 6 units
- Housekeeping (on request)
- Reception hall
- Soundproofing
- Towels (changed on request)
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
- No pets allowed
Children and extra beds
- Children are welcome.
- Rollaway/extra beds are available for VND 200000.0 per day.
Property payment types
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
- Rollaway bed fee: VND 200000.0 per day
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
- This property is managed by a private host, not a professional engaged in trade or business. This property accepts Visa, Mastercard, American Express, JCB International, debit cards, and cash.
Property is also known as
Otis Apartment Hanoi
Otis Apartment Aparthotel
Otis Apartment Aparthotel Hanoi
Otis Apartment Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 2 out of 3 reviews
10 - Excellent
2
Rating 8 - Good. 1 out of 3 reviews
8 - Good
1
Rating 6 - Okay. 0 out of 3 reviews
6 - Okay
0
Rating 4 - Poor. 0 out of 3 reviews
4 - Poor
0
Rating 2 - Terrible. 0 out of 3 reviews
2 - Terrible
0
8.8/10
Cleanliness
10/10
Amenities
10/10
Property conditions & facilities
Reviews
8/10 Good
A
Travelled with family
Jun 10, 2025
Good value. Good communication. Bright and large apartment. Water pressure a little on low side so showers were okay but not great. Problem with AC sorted quickly but should have been checked and working before our arrival. Washing machine is in basement and not in appartment- a little inconvenient. Comfort level only 3 stars as building works in apartments from 6am disturbing sleep.
A
Stayed 3 nights in Jun 2025
10/10 Excellent
Hoi Loon
Travelled with group
Mar 6, 2025
Liked: Cleanliness, amenities, property conditions & facilities
This resident priority is a gem near the lake. Lots of food and cafe to select. The property has a pastry shop at level G. It’s a fantastic resident property to stay. It’s spacious and clean.
Hoi Loon
Stayed 1 night in Mar 2025