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Royal Gate Hotel

Property class: 3
3-star hotel near Hoan Kiem Lake

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Photo gallery for Royal Gate Hotel

Front of property
Front of property - evening/night
Room
View from room
Lobby sitting area

Reviews

7.2 out of 10
Good

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Business services
  • Bar
  • Laundry

Explore the area

View in a map
09 Nguyen Bieu Street, Ba Dinh District, Hanoi, 10000
  • Place, West Lake
    ‪2 min walk‬
  • Place, Ho Chi Minh Mausoleum
    ‪13 min walk‬
  • Place, Dong Xuan Market
    ‪13 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪38 min drive‬

Room options

View all photos for Superior Room

Room

Superior Room

  • 22 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Room

Room

Deluxe Room

  • 25 sq m
  • Sleeps 4
  • 1 Double Bed OR 2 Twin Beds

View all photos for Premium Room

Room

Premium Room

  • 30 sq m
  • Sleeps 4
  • 1 Double Bed OR 2 Twin Beds

View all photos for Junior Suite, 1 Double Bed

Room

Junior Suite, 1 Double Bed

  • 35 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Royal Suite, 1 Double Bed

Room

Royal Suite, 1 Double Bed

  • 45 sq m
  • Sleeps 4
  • 1 Double Bed

About the area

Hanoi

In shopping district.You'll find Hoan Kiem Lake and Hanoi Old Town Night Market within 2 miles (3 km) of this Hanoi hotel. Cua Bac Church and West Lake are also within half a mile (1 km).

What's nearby

  • Cua Bac Church - 2 min walk - 0.2 km
  • West Lake - 2 min walk - 0.2 km
  • Imperial Citadel of Thang Long - 12 min walk - 1.0 km
  • Ho Chi Minh Mausoleum - 13 min walk - 1.1 km
  • Dong Xuan Market - 13 min walk - 1.2 km

Getting around

  • Cát Linh Station - 3 min drive
  • Hanoi Long Bien Station - 20 min walk
  • Noi Bai Intl. Airport (HAN) - 34 min drive

Restaurants

  • ‪Quất Café - ‬2 min walk
  • ‪Quán Cô Mai - ‬2 min walk
  • ‪Villa Des Fleurs - ‬1 min walk
  • ‪Ayup Neighborhood Coffee - ‬3 min walk
  • ‪Tiên Tửu Quán - ‬1 min walk

About this property

Royal Gate Hotel

3-star hotel near Hoan Kiem Lake
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business center and a meeting room.

Event space at this hotel measures 1076 square feet (100 square meters) and includes conference space. Gift shops/newsstands, tour/ticket assistance, and concierge services are also featured at the business-friendly Royal Gate Hotel. An airport shuttle (available on request) and a train station pick-up service are available for a fee.

  • 1 building
  • 65 guestrooms or units
  • 12 levels
  • 1076 sq ft of conference space
  • 100 sq m of conference space
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Gift shop
  • Newspapers in lobby (free)
  • Elevator
  • Bar or lounge
  • Dining venue
Royal Gate Hotel offers 65 air-conditioned accommodations with safes and complimentary bottled water. 32-inch LCD televisions come with satellite channels.

Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is provided daily.

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Property amenities

Family friendly

  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) on request
  • Train station pick-up shuttle (surcharge)

Food and drink

  • A bar/lounge
  • A restaurant

Accessibility

  • Elevator

Room amenities

Entertainment

  • 32-inch LCD TV with satellite channels

Bathroom

  • Hair dryer

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Royal Gate Hotel

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Property payment types

  • JCB International
  • Mastercard
  • American Express
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: VND 400000 per vehicle (one way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property accepts Visa, Mastercard, American Express, and JCB International.

We should mention

  • In accordance with local laws, unmarried guests may be restricted from sharing rooms. Guests are obligated to provide proof of marriage, if requested by the property.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Royal Gate Hanoi
Royal Gate Hotel
Royal Gate Hotel Hanoi
Royal Gate Hotel Hotel
Royal Gate Hotel Hanoi
Royal Gate Hotel Hotel Hanoi

Frequently asked questions

How close is Royal Gate Hotel to the airport?

Royal Gate Hotel is 14.8 mi (34-min drive) away from the Noi Bai Intl. Airport (HAN) airport, the closest popular airport to the property.

Does Royal Gate Hotel have an airport shuttle?

Royal Gate Hotel offers an airport shuttle on request, for a charge of VND 400000 per vehicle, one way.

Does Royal Gate Hotel offer free breakfast?

Royal Gate Hotel does not offer free breakfast.

Is there a casino at Royal Gate Hotel?

No, there is no casino at this hotel.

What time is check-in at Royal Gate Hotel?

Check-in start time: 2 PM; Check-in end time: midnight.

Is there free parking at Royal Gate Hotel?

Free parking is not available at this hotel.

Does Royal Gate Hotel have a pool?

Royal Gate Hotel does not have a pool.

Does Royal Gate Hotel have a restaurant?

Yes, there is a restaurant on site.

Does Royal Gate Hotel have a spa?

There are no spa services available at this hotel.

How close is Royal Gate Hotel to downtown Hanoi?

Royal Gate Hotel is 1.3 mi away from Hanoi.

Royal Gate Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 4 out of 24 reviews
Rating 8 - Good. 11 out of 24 reviews
Rating 6 - Okay. 6 out of 24 reviews
Rating 4 - Poor. 0 out of 24 reviews
Rating 2 - Terrible. 3 out of 24 reviews

8.0/10

Cleanliness

7.6/10

Staff & service

6.6/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Et rimelig sted å besøke i Hanoi

Servicen på alle hotellansatte var veldig bra! Samtlige var utrolig hyggelige og veldig behjelpsomme hvis det var noe vi lurte på. Frokostbuffén var også god, med variert utvalg. Beliggenheten var også upåklagelig med tanke på de behovene jeg hadde, veldig lett å komme seg rundt i Hanoi.
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort

Bekvämt och rent hotell

Bra och rymliga rum. Rent och fräscht. Fitnesscentret var dock under all kritik, förstår varför bild saknas.
Verified review

8/10 Good

Liked: Cleanliness
It was fine. Fun location, nice staff.
Verified review

6/10 Okay

Liked: Cleanliness, staff & service

호수에서 가까움

호수를 보려면 가세요 음식이 매력적이지 않았고. 식당 소음이 매일 아침마다 크게 났어요. 40프로 할인이래서 갔는데. 원래가격보다도 안좋아보였어요.
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beware: practice of overbooking

The hotel was over booked and we had to go to a partner hotel - although we had a proper reservation through hotels.com. They did not even send an email in advance. We were furious and had to spent another one hour in traffic jam. We were very unhappy about the whole thing so I cannot leave a positive feedback.
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel in Hanoi

Nice room and staff very friendly and helpfull. They helped us book our bus to Sapa and confirmed our hotel reservation.
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Room comfort

just one night

served the purpose. we needed a place to stay in Hanoi. it fit the price.
Verified review

8/10 Good

Liked: Cleanliness, staff & service

スタッフの方々は親切でした!!!!

この価格にも関わらず、この内容、大満足です。とくにスタッフさんの対応が良くて気持ち良く過ごせました！ この値段で多くを望む方が間違えですよね？笑
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Khách sạn tốt trung tâm

Không gian lý tưởng để đi bộ tham quan, yên tĩnh.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room is small but staff is very friendly, breakfast is not speacial, restaurant is so hot
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort
Disliked: Staff & service
호수가 있어 언제든지 시원한 전만을 즐길 수 있었으며 좋은 숙박장소로 다음에도 다시 가족여행시 이용하고 싶은 마음이 있음
Verified review

8/10 Good

Liked: Cleanliness, staff & service

Value for money hotel in a different part of Hanoi

Conveniently located understated hotel in Ba Dinh district. Clean, tidy reception & rooms. Helpful friendly staff. Easy walking distance to north end of old city. Plenty of coffee shops nearby. Would stay here again
Verified review

8/10 Good

Liked: Cleanliness, staff & service

Royal Gate to the city lived up to its name.

everything was good: lifts were fast, easy access to city, AC was easy to control & stayed on when out of room, balcony off 8th Floor was nice to have but could use some chairs - only complaint low water pressure and long wait for hot water.
Verified review

8/10 Good

Liked: Cleanliness, staff & service

スタッフが親切で朝食がおいしいです。

中心街から少し離れていますが、タクシーですぐに行けます。 早朝から騒がしい場所ですが、それなりに快適に過ごせます。朝は湖の周りを散歩するのもおススメです。 スタッフが親切なので、とても助かります。朝食も景色の良いレストランでおいしいです。
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, room comfort
GOOD
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, room comfort
Fint hotell, men begynner å bli litt gammel, trenger nok snart en liten oppussing, når det et sagt så et det rent og pent der, gode senger, helt grei dusj og bra WiFi
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Conférence de la francophonie RIFEFF

Très bonnes impressions, la gentillesse et la disponibilité des employés de l'hôtel.
Verified review

6/10 Okay

こぎれいなホテル

場所がわからず迷いに迷った。 男二人だったが予約の仕方が悪かったのかダブルベットになっていた。 他は問題なし。
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Royal Gate Hotel

Overall it was a really nice place. You will get pretty good value for the amount you pay.
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Do not beleive the pictures which posted here

No wonder there is any review from other guest. This is not a hotel, it is just low level MOTEL. If you are on budget, maybe acceptable, but don't think price is even worth for stay.I will not stay here again.
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Verified review

6/10 Okay

Liked: Staff & service, property conditions & facilities