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Sen Grand Hotel & Spa managed by Sen Group

3.5 star property
3.5-star spa hotel near Museum of Ethnology, connected to a shopping center

Choose dates to view prices

Photo gallery for Sen Grand Hotel & Spa managed by Sen Group

Premium Double or Twin Room, City View
Breakfast, lunch and dinner served
Outdoor pool, open 8:00 AM to 8:00 PM, pool umbrellas, sun loungers
Lobby
Gym

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Bar
  • Gym
  • Breakfast available

Explore the area

View in a map
20/118 Nguyen Khanh Toan St, Hanoi
  • Place, Vietnam Museum of Ethnology
    โ€ช5 min walkโ€ฌ
  • Place, Museum of Ethnology
    โ€ช5 min walkโ€ฌ
  • Place, West Lake
    โ€ช3 min driveโ€ฌ
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    โ€ช26 min driveโ€ฌ

Room options

View all photos for Deluxe Room

1 bedroom, minibar, in-room safe, desk

Deluxe Room

  • Sleeps 2

View all photos for Premium Double

1 bedroom, minibar, in-room safe, desk

Premium Double

  • Sleeps 2

View all photos for Suite

1 bedroom, minibar, in-room safe, desk

Suite

  • Sleeps 2

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

10.0 out of 10
Exceptional
(1 review)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room

Deluxe Double or Twin Room

  • 26 sq m
  • Sleeps 2
  • 2 Large Twin Beds OR 1 Queen Bed

View all photos for Premium Double or Twin Room, City View

Premium Double or Twin Room, City View

Premium Double or Twin Room, City View

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Large Twin Beds

View all photos for Grand Executive Room

1 bedroom, minibar, in-room safe, desk

Grand Executive Room

10.0 out of 10
Exceptional
(1 review)
  • 34 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, City View

Suite, 1 King Bed, City View

Suite, 1 King Bed, City View

  • 42 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Twin Room

1 bedroom, minibar, in-room safe, desk

Premium Twin Room

  • Sleeps 2

View all photos for Premium Double Room

1 bedroom, minibar, in-room safe, desk

Premium Double Room

  • Sleeps 2

View all photos for Superior Double Room

1 bedroom, minibar, in-room safe, desk

Superior Double Room

  • Sleeps 2

View all photos for Executive Room

1 bedroom, minibar, in-room safe, desk

Executive Room

  • Sleeps 2

About the area

Hanoi

Cau Giay stay.With a stay at this Cau Giay hotel, you'll be within half a mile (1 km) of Museum of Ethnology and 2 miles (3 km) of Lotte Center Hanoi. Vincom Center Metropolis and West Lake are also within 2 miles (3 km).

What's nearby

  • Vietnam Museum of Ethnology - 5 min walk - 0.5 km
  • Museum of Ethnology - 5 min walk - 0.5 km
  • Embassy of Japan - 18 min walk - 1.6 km
  • Lotte Center Hanoi - 20 min walk - 1.7 km
  • West Lake - 3 min drive - 3.0 km

Getting around

  • Hanoi Railway Station - 6 min drive
  • Noi Bai Intl. Airport (HAN) - 21 min drive

Restaurants

  • โ€ชBรกnh Trรกng Phรบ Cฦฐแปng - โ€ฌ4 min walk
  • โ€ชBaguette & Chocolat - โ€ฌ9 min walk
  • โ€ชTruc Lam Coffee - โ€ฌ5 min walk
  • โ€ชNรฉt Huแบฟ - โ€ฌ5 min walk
  • โ€ชBurger King ๆฑ‰ๅ ก็Ž‹ - โ€ฌ5 min walk

About this property

Sen Grand Hotel & Spa managed by Sen Group

3.5-star spa hotel near Museum of Ethnology, connected to a shopping center
Sen Grand Hotel & Spa managed by Sen Group offers its guests a full-service spa, an outdoor pool, and a hot tub. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

A fitness center, a steam room, and spa services are also featured at the business-friendly Sen Grand Hotel & Spa managed by Sen Group. You'll have access to the outdoor pool at a partner property. An airport shuttle (available 24 hours) is available for a fee. Free self parking and valet parking are available.

  • 90 guestrooms or units
  • Meeting rooms
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Terrace
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Sen Grand Hotel & Spa managed by Sen Group offers 90 air-conditioned accommodations with washers/dryers and minibars. Accommodations offer separate sitting areas. 42-inch flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

The onsite spa has couples treatment room(s). Services include massages and facials.

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Property amenities

Family friendly

  • In-room refrigerator
  • In-room washer/dryer
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free extended parking on site
  • Free valet parking on site
  • Wheelchair-accessible van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:00 AM to 9:00 AM for a fee: VND 200,000 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Full-service spa
  • Gym
  • Hot tub
  • Outdoor pool
  • Outdoor pool (guest access)
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 42-inch flat-screen TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Food and drink

  • Chef service
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Washer/dryer
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: noon
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Sen Grand Hotel & Spa managed by Sen Group

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately VND 200000 per person
  • Airport shuttle fee: VND 910000 per vehicle (roundtrip, maximum occupancy 7)
  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, and cash.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM.
  • Pets and service animals are not allowed on site.

Property is also known as

Sen Grand Hotel Hanoi
Sen Grand Hotel
Sen Grand Hanoi
Sen Grand
Sen & Spa Managed By Sen Group
Sen Grand Hotel & Spa managed by Sen Group Hotel
Sen Grand Hotel & Spa managed by Sen Group Hanoi
Sen Grand Hotel & Spa managed by Sen Group Hotel Hanoi

Reviews

Sen Grand Hotel & Spa managed by Sen Group Reviews

9.0

Wonderful

9.2/10

Cleanliness

8.8/10

Staff & service

7.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 18 out of 26 reviews
Rating 8 - Good. 4 out of 26 reviews
Rating 6 - Okay. 2 out of 26 reviews
Rating 4 - Poor. 1 out of 26 reviews
Rating 2 - Terrible. 1 out of 26 reviews

Reviews

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
The bed was extremely comfortable. I wanted to take it home with me. The receptionist and doormen were really friendly and helpful. I rarely write a review but had to this time because this hotel is a rare gem. I will be back.
Stayed 1 night in Aug 2024

6/10 Okay

Ezekiel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A relaxing get away
Stayed 5 nights in May 2024

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was fantastic and rooms very clean and spacious
Stayed 1 night in Mar 2024

8/10 Good

Michael

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in a non-touristy area so good local food stalls, and well located.
Stayed 6 nights in Jan 2024

10/10 Excellent

Christine Y

Stayed 6 nights in Oct 2023

4/10 Poor

Lara

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The main reception staff are polite and helpful. They were welcoming and lovely but everything else wasnt great Breakfast their were many fruit flys and not that many options, just a few bread options, salad bar, pho and egg station. The room was okay, the tv was only in Vietnamese could not change it. Only stayed here 3 nights wouldn't have stayed any longer The location is at the end of an alley way, quiet location but about 25/40 minute drive from main tourists shops, train street, note coffee, banh mi 25 etc. The massage ladies in Lotus Spa the hotel massage ladies - STAY AWAY - they are inappropriate and disrespectful. I attended with my husband and the lady tried to get a tip by offering sexual services very disrespectful, the street massages were more respectful
Stayed 3 nights in Aug 2023

10/10 Excellent

CHUI XIANG

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2023

8/10 Good

Marie

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2022

2/10 Terrible

Kenneth

Disliked: Staff & service, amenities, property conditions & facilities
Terrible bathroom layout, bad sound isolation, no good bed and poor breakfast choices
Stayed 1 night in Jan 2021

6/10 Okay

YOSHIKAZU

Business traveller
Liked: Cleanliness, staff & service
The staff are friendly and have a nice smile.
Stayed 3 nights in Oct 2024

10/10 Excellent

Aurelie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay at Sen Grand hotel and spa was marvelous. The whole staff is very nice and helpful, especially the receptionists and cleaning ladies. I'll definitely come back next time i'm in Hanoรฏ. Thank you for such a great expรฉrience
Stayed 8 nights in Sep 2024

10/10 Excellent

Chaehwan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Everything is wonderful

They are very polite and sweet.. I'll stay at the hotel next visit to Hanoi.. I was touching them perfect services..
Stayed 3 nights in Jul 2024

10/10 Excellent

Verified traveller

Stayed 2 nights in Jun 2024

10/10 Excellent

HAEHOON

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2024

10/10 Excellent

HAEHOON

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2024

10/10 Excellent

Chaehwan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The services is always awesome

They are very polite and the services always awesome..
Stayed 2 nights in May 2023

10/10 Excellent

TAKUYA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and comfortable.
Stayed 1 night in Feb 2023

10/10 Excellent

NAM GON

Stayed 1 night in Jan 2023

10/10 Excellent

AKIHIRO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2022

8/10 Good

TOSHIHIKO

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
ๆธ…ๆฝ”ๆ„Ÿใ‚ใ‚Šใ€€ใ‚จใƒชใ‚ขๅ†…ใŠใ™ใ™ใ‚
Stayed 4 nights in Oct 2022

10/10 Excellent

Thai hai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2022

10/10 Excellent

Verified traveller

Stayed 2 nights in Feb 2020

10/10 Excellent

HAKYONG

Liked: Cleanliness, staff & service, room comfort

Experience of Sengrand hotel

Hotel is very clean. Employees are very kind. Blackfast is delicious and many food. The room is good but Toliet water not go down well.
Stayed 4 nights in Aug 2019

8/10 Good

SANGSU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

๊ดœ์ฐฎ์•„์š”.

์ „์ฒด์ ์œผ๋กœ ๋งŒ์กฑ์Šค๋Ÿฝ๊ณ , 2% ๋ถ€์กฑํ•œ ๋ถ€๋ถ„๋“ค์ด ์žˆ์ง€๋งŒ ๊ทธ๋Ÿฐ ๋ถ€๋ถ„๋“ค์€ ์ง์›๋“ค์ด ์นœ์ ˆํ•˜๊ฒŒ ๋ณด์™„ํ•ด์ค๋‹ˆ๋‹ค. ์ง์›๋“ค์ด ๊ต‰์žฅํžˆ ์นœ์ ˆํ•˜๊ณ , ์กฐ์‹์ด ๋ง›์žˆ์Šต๋‹ˆ๋‹ค.
Stayed 5 nights in Jun 2019

10/10 Excellent

Kihwan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

๋ง˜์— ๋“œ๋Š” ํ˜ธํ…”

๋ฏธ๋”ฉ์—์„œ 10์—ฌ๋ถ„ ๋–จ์–ด์ง„๊ณณ์œผ๋กœ ํ•˜๋…ธ์ด ๋กฏ๋ฐํƒ€์›Œ ๋ฏธ๋”ฉ ์ค‘๊ฐ„์ง€์  ํ˜ธํ…” ์ปจ๋””์…˜์€ ์ตœ๊ทผ ์ง€์–ด์ง„ ๊ณณ์œผ๋กœ ๋‚˜๋ฌด๋ž„๋ฐ๊ฐ€ ์—†์Šด ์ฃผ๋ณ€์— ๊ดœ์ฐฎ์€ ์นดํŽ˜๋“ค์ด ๋งŽ์ด ์žˆ์œผ๋‚˜ ์ถœ์žฅ๋“ฑ์ด ์•„๋‹ˆ๋ฉด ํ•˜๋ฃจ์ •๋„ ๋ฌถ์„๋งŒํ•œ ๊ฑฐ๋ฆฌ ์ง์›๋“ค์˜ ์นœ์ ˆํ•จ ์ฒญ๊ฒฐ๋„ ์ข‹์Œ ํ•œ๊ตญ์–ด๋Œ€์‘ ์•ˆ๋จ, ์˜์–ด ๋ฒ ํŠธ๋‚จ์–ด ๋Œ€์‘์€ ์™„๋ฒฝ ์ผ์ด ๋ฐ”๋ป์„œ ์ŠคํŒŒ์—” ๋ชป๊ฐ€๋ดค์ง€๋งŒ ๊ฐ€๋ณธ์‚ฌ๋žŒ ์–˜๊ธฐ๋ก  ์ข‹๋‹ค๊ณ  ํ•จ ์กฐ์‹์€ 5์„ฑ๊ธ‰ ๋ณด๋‹จ ์กฐ๊ธˆ ๋–จ์–ด์ง€์ง€๋งŒ ๋ง›๊ณผ ์ข…๋ฅ˜๋Š” ์ •๋ง ๋‹ค์–‘ํ•˜๊ณ  ์ข‹์Œ ์Œ€๊ตญ์ˆ˜ ์ž์ฒด๋Š” ์กฐ๊ธˆ ๋น„๋ฆฟํ•˜์ง€๋งŒ ์ด๊ฒƒ์ €๊ฒƒ ์ฒจ๊ฐ€ํ•ด์„œ ๋จน์œผ๋ฉด ํ•ด์žฅ์œผ๋กœ ์ตœ๊ณ ~ ์ƒค์›Œ์‹ค ์ˆ˜์••๋„ ์ข‹๊ณ  ์ปจ๋””์…˜ ์ข‹์Œ ๋ฏธ๋”ฉ์ชฝ์ด๋‚˜ ์ค‘์‹ฌ์ง€์— ์žˆ์œผ๋ฉด ์ด๊ฐ€๊ฒฉ์œผ๋กœ ๋ถ€ํ‚น ์–ด๋ ค์šธ๋“ฏ ๊ฐ€์„ฑ๋น„๋„ ๊ทธ๋ ‡๊ณ  ์ฒญ๊ฒฐ ์นœ์ ˆ ๋‹ค ๋ง˜์— ๋“ฌ
Stayed 2 nights in Mar 2019