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Serene Boutique Hotel & Spa

4.0 star property
Family-friendly 4-star hotel near Dong Xuan Market

Choose dates to view prices

Photo gallery for Serene Boutique Hotel & Spa

Restaurant
Superior Twin Room
Couples treatment rooms, steam room, body treatments, hot stone massages
Front of property
Buffet

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Spa
  • Free WiFi
  • Air conditioning
  • Laundry
  • Room service
  • Housekeeping

Explore the area

View in a map
16-18 Bat Su, Hanoi
  • Place, Hanoi Old Town Night Market
    ‪7 min walk‬
  • Place, Hoan Kiem Lake
    ‪8 min walk‬
  • Place, St. Joseph's Cathedral of Hanoi
    ‪8 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪35 min drive‬

Room options

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

View all photos for Family Room

Family Room

Family Room

  • 28 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bed
  • Free WiFi

View all photos for Royal Suite

Royal Suite

Royal Suite

  • City view
  • 32 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Executive Room

Executive Room

Executive Room

  • 22 sq m
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

View all photos for Superior Twin Room

Superior Twin Room

Superior Twin Room

  • 18 sq m
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Superior Double Room, No Windows

Superior Double Room, No Windows

Superior Double Room, No Windows

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

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About the area

Hanoi

Heart of Hanoi.Within a 10-minute walk of this Old Quarter hotel, you'll find Dong Xuan Market and Hanoi Old Town Night Market. St. Joseph's Cathedral of Hanoi and Hoan Kiem Lake are also within half a mile (1 km).

What's nearby

  • Dong Xuan Market - 5 min walk - 0.5 km
  • Hanoi Old Town Night Market - 7 min walk - 0.6 km
  • Train Street - 8 min walk - 0.7 km
  • Hoan Kiem Lake - 8 min walk - 0.7 km
  • St. Joseph's Cathedral of Hanoi - 8 min walk - 0.7 km

Getting around

  • Hanoi Railway Station - 19 min walk
  • Noi Bai Intl. Airport (HAN) - 23 min drive

Restaurants

  • ‪Egg Coffee & More - ‬1 min walk
  • ‪Bún Chả Nem Cua Bể - ‬1 min walk
  • ‪Bia Hơi Hà Nội - ‬1 min walk
  • ‪Mỳ Vằn Thắn Sủi Cảo Tôm Tươi Hàng Phèn - ‬1 min walk
  • ‪Cháo Sườn Huyền Anh - ‬2 min walk

About this property

Serene Boutique Hotel & Spa

Family-friendly 4-star hotel near Dong Xuan Market
Serene Boutique Hotel & Spa offers its guests a full-service spa. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. Spa services, tour/ticket assistance, and concierge services are also featured at the family-friendly Serene Boutique Hotel & Spa.

This Art Deco Hanoi hotel is smoke free.

  • 1 building
  • 46 guestrooms or units
  • 8 levels
  • Built in 2013
  • Childcare (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
Serene Boutique Hotel & Spa offers 46 air-conditioned accommodations with minibars and safes. 32-inch flat-screen televisions come with cable channels. Bathrooms include bathrobes, slippers, bidets, and complimentary toiletries.

This Hanoi hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

Shining Spa has 2 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. The spa is equipped with a steam room. A variety of treatment therapies are provided, including reflexology. The spa is open daily.

Similar properties

Front of property
Hanoi Splendid Premium Hotel
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  • Pool
  • Breakfast included
  • Spa
  • Free WiFi
4.8 out of 5, Exceptional, 680 reviews
The price is CA $85
CA $91 total
includes taxes & fees
Jun 17 - Jun 18
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Property amenities

Family friendly

  • In-room babysitting (surcharge)
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)

Things to do

  • Full-service spa
  • TV in common areas

Accessibility

  • Elevator

Room amenities

Entertainment

  • 32-inch flat-screen TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 5:30 AM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for VND 345000.0 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: VND 410000 per vehicle (one way)
  • Rollaway bed fee: VND 345000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, JCB International, and Union Pay. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hanoi Legacy Bat Su Street
Serene Boutique Hotel Hanoi
Legacy Bat Su Street
Legacy Hotel Bat Su Street
Serene Boutique Hotel
Serene Boutique Hanoi
Serene Boutique
Serene Boutique & Spa Hanoi
Serene Boutique Hotel & Spa Hotel
Serene Boutique Hotel & Spa Hanoi
Serene Boutique Hotel & Spa Hotel Hanoi

Frequently asked questions

How close is Serene Boutique Hotel & Spa to the airport?

Serene Boutique Hotel & Spa is 15.4 mi (23-min drive) away from the Noi Bai Intl. Airport (HAN) airport, the closest popular airport to the property.

How much does it cost to stay at Serene Boutique Hotel & Spa?

As of Jun 10, 2026, prices found for a 1-night stay for 2 adults at Serene Boutique Hotel & Spa on Jul 6, 2026 start from CA $121, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Serene Boutique Hotel & Spa have an airport shuttle?

Serene Boutique Hotel & Spa offers an airport shuttle 24 hours a day, for a charge of VND 410000 per vehicle, one way.

Does Serene Boutique Hotel & Spa offer free breakfast?

Serene Boutique Hotel & Spa does not offer free breakfast.

Is there a casino at Serene Boutique Hotel & Spa?

No, there is no casino at this hotel.

What time is check-in at Serene Boutique Hotel & Spa?

Check-in start time: 2:00 PM; Check-in end time: 5:30 AM.

Is there free parking at Serene Boutique Hotel & Spa?

Free parking is not available at this hotel.

Does Serene Boutique Hotel & Spa have a pool?

Serene Boutique Hotel & Spa does not have a pool.

Does Serene Boutique Hotel & Spa have a spa?

Pamper yourself with a day at Shining Spa, where you can enjoy massages, facials, and body treatments.

How close is Serene Boutique Hotel & Spa to downtown Hanoi?

Serene Boutique Hotel & Spa is 0.5 mi away from Hanoi.

Serene Boutique Hotel & Spa Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 510 out of 630 reviews
Rating 8 - Good. 102 out of 630 reviews
Rating 6 - Okay. 13 out of 630 reviews
Rating 4 - Poor. 1 out of 630 reviews
Rating 2 - Terrible. 4 out of 630 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very freindly and helpful staff, great rooms
Stayed 3 nights in Jan 2024
Verified

10/10 Excellent

Tommy Holger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super hotel for the price

Just as fantastic as the last time we were there. It's also conveniently situated in the old quarter, so every sight there is reachable on foot.
Stayed 2 nights in Feb 2024
Verified

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, room comfort
The room looked quite dated, the sink had a large crack in it. Very accommodating staff and decent breakfast.
Stayed 1 night in May 2024
Verified

10/10 Excellent

Tommy Holger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice cozy hotel in Ha Noi old quarter

Good pickup from the airport at a reasonable price. Welcoming and very friendly staff at arrival. The room was nice, and has all the amenities. Breakfast was excellent, with several items to choose from. Very central in the old quarter, where you have everything within walking distance: Sights, shopping and good eats. All in all not a bad little hotel for the price. We came back after a trip to Ha Long Bay two days later and they had upgraded us to a bigger room. What's not to like:)
Stayed 2 nights in Feb 2024
Verified

8/10 Good

KANA

Liked: Cleanliness, amenities, property conditions & facilities
The taxi driver came over 1 hour later at the airport
Verified

2/10 Terrible

JUNYOUNG

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Serene boutique hotel is permanently closed

This hotel has been permanently closed due to Covid-19 situation. It has been over one month but still not yet refunded. Wish other customers don't get through what I had. Hotels.com should update the availability.
Stayed 1 night in Mar 2021
Verified

10/10 Excellent

Marine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I am sorry my review was so late. I stayed there almost a year ago, but I still remember having a great time. The room interior was very pretty with flower assortment. The furniture was antique. The welcome snack and Lotus tea were so good. The breakfast Vietnamese buffet was very delicious. The lady at the front door was amazingly attentive. She helped me find a taxi company no to be overcharged. I definitely want to go back when visiting Vietnam. Thank you so much.
Stayed 1 night in Jul 2019
Verified

10/10 Excellent

Yeung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
櫃檯職員會提供當地最新的情況，有禮親切的笑容態度， 及會介紹附近食玩買地點，提供了一張實用地圖，期待下次再到河內時入住
Stayed 2 nights in Mar 2020
Verified

8/10 Good

Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location very central.
Stayed 2 nights in Feb 2020
Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic hotel highly recommend

Fantastic hotel highly recommend
Stayed 1 night in Mar 2020
Verified

10/10 Excellent

Nile

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had been travelling and only stayed for night here at the end of my trip. I was after somewhere comfortable before my flight and this hotel didn't disappoint.
Stayed 1 night in Feb 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay at Serene

Staff really helpful couldn’t do enough for you. Breakfast was adequate. Room spotless and comfortable. Location brilliant.
Stayed 1 night in Feb 2020
Verified

8/10 Good

Basti

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super Hotel um die Innenstadt von Hanoi zu erkunden.
Stayed 1 night in Feb 2020
Verified

10/10 Excellent

Jozef

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Aanrader

Goed hotel, gunstig gelegen in de oude wijk van Hanoi. Buitengewoon hulpvaardig en vriendelijk personeel. Ook belangrijk: de bedden waren comfortabel en het ontbijtbuffet was voortreffelijk.
Stayed 2 nights in Feb 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was wonderful. Before I arrived, they were very responsive to my emails. Breakfast was great! Room was small and cozy. My only complaint was the room had an unpleasant odor, but they would spray each time I requested. I think if they changed the filters in the air conditioner the smell would probably go away. I would definitely stay there again!
Stayed 5 nights in Feb 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great place in the old quarter to stay. Really easy to get to all the sights. Room was very comfortable and clean. Breakfast was good too.
Stayed 2 nights in Feb 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When we had arrived to the hotel, they had upgraded our room. It was very nice and clean. The staff were very accommodating. I was very impressed with the hotel. I wish i would of known earlier about this hotel, since i had stayed the previous week in Ha noi for 3 days at another hotel. This will now be my go to hotel when i go to Ha noi every year. The free breakfast was also very good.
Stayed 1 night in Feb 2020
Verified

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exceptional Service

The level of service by Danny Boy and his staff was superb.They were all so kind , courteous and helpful. The rooms were immaculate, beds very comfortable and nice and quiet. The location was superb to all that the Old Quarter had to offer. I would highly recommend this hotel for your Hanoi visit.
Stayed 4 nights in Feb 2020
Verified

8/10 Good

Jean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Très bien situé au centre-ville

Hôtel très bien situé dans la vieille ville près de tout. Recommandons
Stayed 5 nights in Feb 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff went above and beyond to help you. They were also extremely friendly. Breakfast was amazing with so many choices for everyone. The free afternoon tea was a nice touch.
Stayed 2 nights in Jan 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An amazing room Amazing staff Great food Ans a spa
Stayed 3 nights in Feb 2020
Verified

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right in the old quarter and within walking distance to popular tourist spots. The staff were lovely and could not do enough for you
Stayed 4 nights in Jan 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small property kept in good condition by extremely attentive staff.
Stayed 5 nights in Jan 2020
Verified

10/10 Excellent

Joacim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Jättebra!

Jättebra hotell och service. Bra läge o nära till allt.
Stayed 1 night in Jan 2020
Verified

10/10 Excellent

Joacim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Toppen!

Jättbra service och trevlig personal. Otroligt bra läge, nära till allt.
Stayed 1 night in Jan 2020