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Shining Central Hotel & Spa

4.0 star property
4-star spa hotel near Hoan Kiem Lake, connected to a shopping center

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Photo gallery for Shining Central Hotel & Spa

Bar (on property)
Rooftop pool
Senior Double Room
Senior Double Room | View from room
Interior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Gym
  • Room service
  • Housekeeping
  • Air conditioning
  • Laundry

Explore the area

Map
20 Lo Su Street, Ly Thai To Ward, Hoan Kiem District, Hanoi
  • Hoan Kiem Lake
    ‪2 min walk‬
  • Thang Long Water Puppet Theatre
    ‪3 min walk‬
  • Hanoi Old Town Night Market
    ‪5 min walk‬
  • Hanoi (HAN-Noi Bai Intl.)
    ‪26 min drive‬

Room options

View all photos for Junior Double Room

Junior Double Room

Junior Double Room

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 2 Queen Beds

View from room

Family Room, 2 Queen Beds

  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Double or Twin Room

Superior Double or Twin Room

Superior Double or Twin Room

  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room | View from room

Deluxe Double or Twin Room

  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Executive Double or Twin Room

Executive Double or Twin Room

Executive Double or Twin Room

  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Premier Double or Twin Room

Premier Double or Twin Room | View from room

Premier Double or Twin Room

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Senior Double Room

Senior Double Room

Senior Double Room

  • City view
  • Sleeps 2
  • 1 King Bed

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About the area

Hanoi

Old Quarter stay.A stay at this Old Quarter hotel places you steps from Thang Long Water Puppet Theatre and a 5-minute walk from Hoan Kiem Lake. Hoan Kiem Lake Weekend Walking Street and Ngoc Son Temple are also within half a mile (1 km).

What's nearby

  • Hoan Kiem Lake - 2 min walk - 0.2 km
  • Thang Long Water Puppet Theatre - 3 min walk - 0.3 km
  • Hanoi Old Town Night Market - 5 min walk - 0.5 km
  • Hanoi Opera House - 10 min walk - 0.9 km
  • St. Joseph's Cathedral of Hanoi - 12 min walk - 1.0 km

Getting around

  • Hanoi Long Bien Station - 9 min drive
  • Noi Bai Intl. Airport (HAN) - 38 min drive

Restaurants

  • ‪Bánh Mì Bà Dần - ‬1 min walk
  • ‪Terraço Sky Bar & Restaurant - ‬2 min walk
  • ‪Nem Tai Bà Hồng - ‬1 min walk
  • ‪Mì, Phở Xào, Cơm Rang - Lò Sũ - ‬1 min walk
  • ‪Food Corner - ‬1 min walk

About this property

Shining Central Hotel & Spa

4-star spa hotel near Hoan Kiem Lake, connected to a shopping center
There's a restaurant on site, as well as a snack bar/deli. WiFi is free in public spaces. Shining Central Hotel & Spa offers its guests a full-service spa, a steam room, and a 24-hour fitness center. An airport shuttle (available 24 hours) is available for a fee. Spa services, a terrace, and tour/ticket assistance are also featured at the business-friendly Shining Central Hotel & Spa. Only motorcycle parking is available.

Smoking is allowed in designated areas at this 4-star Hanoi hotel.

  • 50 guestrooms or units
  • 11 levels
  • Deli
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Lockers available
  • Dining venue
Shining Central Hotel & Spa offers 50 air-conditioned accommodations with minibars and safes. Televisions come with cable channels. Bathrooms include bathtubs or showers with jetted bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and irons/ironing boards can be requested.

Shining Spa has couples treatment room(s). Services include hot stone massages, Swedish massages, Thai massages, and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and thalassotherapy. The spa is open daily.

Languages

Chinese (Mandarin), English, Korean, Vietnamese

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Property amenities

Family friendly

  • In-room babysitting (surcharge)
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Onsite motorcycle parking only

Food and drink

  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Full-service spa
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • TV with cable channels

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Jetted bathtub or rainfall showerhead
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Free local calls
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The property charges 3 percent for credit card payments
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Shining Central Hotel & Spa

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for VND 468000.0 per day.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: VND 510000 per vehicle (one-way)
  • Rollaway bed fee: VND 468000.0 per day
  • Credit card charges are subject to a surcharge of 3 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, JCB International, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and window guards in each accommodation.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.
  • Alcohol isn't served or allowed at Shining Central Hotel & Spa.

Property is also known as

Shining Boutique Hotel Hanoi
Shining Boutique Hotel
Shining Boutique Hanoi
Shining Boutique
Shining Boutique Hotel Spa
Shining Central Hotel Spa
Shining Boutique Hotel Spa
Shining Central & Spa Hanoi
Shining Central Hotel & Spa Hotel
Shining Central Hotel & Spa Hanoi
Shining Central Hotel & Spa Hotel Hanoi

Shining Central Hotel & Spa Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 109 out of 152 reviews
Rating 8 - Good. 39 out of 152 reviews
Rating 6 - Okay. 3 out of 152 reviews
Rating 4 - Poor. 1 out of 152 reviews
Rating 2 - Terrible. 0 out of 152 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Tamar

Stayed 2 nights in Apr 2025

10/10 Excellent

David, Ruislip

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very attractive hotel with attentive, English-speaking staff, and clean rooms. Great location and good value overall.
Stayed 2 nights in Mar 2025

8/10 Good

Tamar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location. Great stuff

Very nice kind and welcoming stuff
Stayed 3 nights in Mar 2025

10/10 Excellent

Yuki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you for your breakfast preparation, really appreciated
Stayed 1 night in Mar 2025

10/10 Excellent

Winnie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very central location. The most friendly and helpful staff. Our room was clean and comfortable. I had a hot stone massage at the spa; it was excellent and offered good value for the service.
Stayed 3 nights in Mar 2025

10/10 Excellent

Stacey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed just for 1 night but was very comfortable and the staff were fabulous. Located near the lake and the water puppet theatre so many sights were easily walkable.
Stayed 1 night in Mar 2025

4/10 Poor

Chintana

Travelled with family
Disliked: Staff & service
Stayed 2 nights in Feb 2025

6/10 Okay

Hayley

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
Location of the hotel is good. Very central, and just a short walk to the lake. The hotel itself would benefit from a deep clean. Some staff were friendly and helpful, others looked disinterested (bar staff and guys on the door) Reception area was smart, however was greeted on our floor by ripped carpet outside the lift. The hotel room itself was okay, the bathroom appeared to have been separated from the sleeping area as an afterthought. A bit of tender loving care could make this hotel a decent 3 star hotel.
Stayed 5 nights in Feb 2025

10/10 Excellent

Rebecca, Godalming

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff wonderful, helpful and kind. Breakfast good. Room very large by Hanoi standards, and extremely comfortable. Enjoyed our stay!
Stayed 2 nights in Dec 2024

10/10 Excellent

Bernadette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would recommend

Had a good nights sleep , bed was comfortable but small compared to other hotel rooms in Hanoi. Shower had good warm water pressure. Staff were excellent especially Leo. Very polite and a helpful young man. Convenient location, close to all tourist hotspots. Pictures on site are not same as bedroom
Stayed 1 night in Nov 2024

10/10 Excellent

DARYL POE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Deborah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shining Central was the perfect choice for our 3 days in Hanoi. It's location in the Old Quarter was perfect and very convenient. The rooms were comfortable and clean. The staff was just above and beyond - so friendly and helpful. I had items which I purchased in Hoi An earlier in my trip delivered and there was no problem receiving this package. They also booked taxis, shows and tours for us. And the massage I booked in the spa was fantastic. Great place all around.
Stayed 3 nights in Mar 2024

10/10 Excellent

Wee Teck

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I would definitely recommend the Shining Central. The hotel is well located in the Old Quarter, with nearby provision stores and restaurants. The room I stayed in was comfortable and clean. Breakfast was a good spread of local Vienamese and international buffet dishes. But the biggest recommendation has to go to the staff, who were very helpful and friendly. They helped us to buy last minute tickets to the water puppet show, and arranged a driver to the Perfume Pagoda complex. They also called me to tell me that I'd accidentally left behind a jacket in the room, and arranged to send it to me back home. Superb service!
Stayed 6 nights in Dec 2023

10/10 Excellent

Mary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were so accommodating and helpful when my partner and I needed to stay an extra night and went out of their way above and beyond to ensure we had everything we required. Thank you so much for a wonderful stay, highly recommended.

10/10 Excellent

Megumi, Hong Kong

Liked: Cleanliness
Very nice hotel
Stayed 3 nights in Mar 2023

10/10 Excellent

Sheldon

Travelled with family, Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
The staff at Shining Boutique are so wonderful. They called us upon arrival to make sure we were on our way. They were happy to help with anything we needed. Would stay here again!

8/10 Good

C

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worthwhile to be back here again

Hotel just reopened after 4 months after Covid situation in Vietnam, hence a very neat and nice hotel overall. Location is also walkable (10mins) to nearby Bia Hoi Junction. Hotel also offer a discounted for their massage/spa packages, which is a good deal too. A very welcoming sight upon entering the room as informed we are celebrating an occasion and they duly got the room prepared for it, thank you for the effort and dedication. It was a good view from the highest floor of your hotel, despite it is only 9 floors. However, would like to highlight that whenever we enter the room each time we came back, there is still foul smell after opening the door. Maybe it could be due to the air circulation when the aircon is off when we head out, but it is alright after 5mins. Other than that, the stay is wonderful ! Will be happy to be back here again.
Stayed 3 nights in Dec 2022

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Won’t disappoint

Great service, and wonderful massage!
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right in the heart of the old quarter, Hanoi. Absolutely perfect for our needs.
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Smack in the middle of Hanoi old quarter. Quirky hotel. Breakfast was good. Excellent value. Very friendly staff. Enjoyed our stay immensely.
Stayed 2 nights in Feb 2020

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Big room, comfy bed!

Upgraded to a bigger room & free foot massage. Bed was huge with lovely mattress and pillows- we live white sheets and towels. Nice hot shower, good location for train street and good choice for breakfast. Lovely welcoming staff. Would stay here again.Good WiFi
Stayed 1 night in Feb 2020

10/10 Excellent

Simon, Exeter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were efficient as and courteous at at all times. They organised a number of activities for me including trips to Sapa and Halong Bay, and exceeded expectations in both cases. Lily was particularly in my case and made sure everything wasn't planned and executed perfectly. A great experience.
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

10/10 Excellent

Barry

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic Stay in Hanoi

This hotel has been exceptional and really impressive. As a hotels.com gold member, I was treated like a VIP from start to finish. I got a free massage and late 2pm check-out. The staff are really friendly and are seeking to help you in any way they can. The rooms are nicely decorated and comfortable. The price is extremely good value. Only small negative was the breakfast was mostly finished when we arrived but that was mainly my own fault for getting up later - would advise to get down a bit earlier and not right before it closes! Overall a great stay and would stay here again if ever in Hanoi again.
Stayed 1 night in Feb 2020