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Sunset Westlake Hanoi Hotel

3.5 star property
3.5-star hotel near West Lake

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Photo gallery for Sunset Westlake Hanoi Hotel

Suite
Breakfast, lunch and dinner served
Reception
Suite
Premium Room

Reviews

7.8 out of 10
Good

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Business services

Explore the area

View in a map
491-493 Lac Long Quan Str., Tay Ho, Hanoi
  • Place, West Lake
    ‪1 min walk‬
  • Place, Lotte Mall Tay Ho
    ‪3 min drive‬
  • Place, Ho Tay Water Park
    ‪6 min drive‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪29 min drive‬

Room options

View all photos for Classic Double Room

Classic Double Room

Classic Double Room

  • City view
  • 28 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Premium Room

Minibar, in-room safe, desk, blackout drapes

Premium Room

  • Lake view
  • 30 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed
  • Free WiFi

View all photos for Suite

Suite

Suite

  • Lake view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Connecting Rooms

Minibar, in-room safe, desk, blackout drapes

Connecting Rooms

  • City view
  • 55 sq m
  • Sleeps 6
  • 2 Double Beds
  • Free WiFi

View all photos for Classic Twin Room

Classic Twin Room

Classic Twin Room

  • City view
  • 28 sq m
  • Sleeps 2
  • 2 Large Twin Beds
  • Free WiFi

Classic Queen Room

  • Sleeps 2
  • Free WiFi

Classic Twin Room

  • Sleeps 2
  • Free WiFi

View all photos for Twin Suite With Lake View

A hotel room with two beds, a desk, and a large window.

Twin Suite With Lake View

  • Sleeps 2
  • Free WiFi

About the area

Hanoi

Tay Ho stay.With a stay at this Tay Ho hotel, you'll be within half a mile (1 km) of West Lake and 2 miles (3 km) of Lotte Mall Tay Ho. Trinh Cong Son Walking Street and Ho Tay Water Park are also within 2 miles (3 km).

What's nearby

  • West Lake - 1 min walk - 0.1 km
  • West Lake Dragons - 13 min walk - 1.1 km
  • Lotte Mall Tay Ho - 3 min drive - 2.6 km
  • Trinh Cong Son Walking Street - 4 min drive - 3.0 km
  • Ho Tay Water Park - 6 min drive - 3.3 km

Getting around

  • Ga Thuong Tin Station - 22 min drive
  • Noi Bai Intl. Airport (HAN) - 25 min drive

Restaurants

  • ‪Play! café - ‬2 min walk
  • ‪Nhà Mường Khương - ‬2 min walk
  • ‪Bia hơi Thu Hằng - ‬8 min walk
  • ‪Burger King - ‬1 min walk
  • ‪Toji.Bythelake - ‬3 min walk

About this property

Sunset Westlake Hanoi Hotel

3.5-star hotel near West Lake
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a business center, meeting rooms, and limo/town car service.

Public spaces have free WiFi. Spa services, gift shops/newsstands, and tour/ticket assistance are also featured at the business-friendly Sunset Westlake Hanoi Hotel. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Hanoi hotel.

  • 59 guestrooms or units
  • Meeting rooms
  • Deli
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue
Sunset Westlake Hanoi Hotel offers 59 air-conditioned accommodations with minibars and safes. LCD televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Similar properties

Garden
Wil'que Westlake Hotel & Residences
Tay Ho
  • Pool
  • Kitchen
  • Washer
  • Dryer
4.3 out of 5, Excellent, 255 reviews
The price is CA $50
CA $58 total
includes taxes & fees
Jul 9 - Jul 10
Wil'que Westlake Hotel & Residences

Property amenities

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Valet parking on site (VND 80,000 per night)

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Accessibility

  • Elevator

Room amenities

Entertainment

  • LCD TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 2 PM

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Sunset Westlake Hanoi Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for VND 300000.0 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: VND 400000 per vehicle (one way)
  • Valet parking fee: VND 80000 per night
  • Rollaway bed fee: VND 300000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Sunset Westlake Hanoi
Sunset Westlake Hanoi Hotel
Sunset Westlake Hotel
Sunset Westlake
Sunset Westlake Hanoi
Sunset Westlake Hanoi Hotel Hotel
Sunset Westlake Hanoi Hotel Hanoi
Sunset Westlake Hanoi Hotel Hotel Hanoi

Frequently asked questions

How close is Sunset Westlake Hanoi Hotel to the airport?

Sunset Westlake Hanoi Hotel is 12.9 mi (25-min drive) away from the Noi Bai Intl. Airport (HAN) airport, the closest popular airport to the property.

How much does it cost to stay at Sunset Westlake Hanoi Hotel?

As of Jun 26, 2026, prices found for a 1-night stay for 2 adults at Sunset Westlake Hanoi Hotel on Jun 27, 2026 start from CA $36, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Sunset Westlake Hanoi Hotel have an airport shuttle?

Sunset Westlake Hanoi Hotel offers an airport shuttle 24 hours a day, on request, for a charge of VND 400000 per vehicle, one way.

Does Sunset Westlake Hanoi Hotel offer free breakfast?

Sunset Westlake Hanoi Hotel does not offer free breakfast.

Is there a casino at Sunset Westlake Hanoi Hotel?

No, there is no casino at this hotel.

What time is check-in at Sunset Westlake Hanoi Hotel?

Check-in begins at 2 PM.

Is there free parking at Sunset Westlake Hanoi Hotel?

This hotel offers free self parking. Valet parking is available for VND 80000 per night.

Does Sunset Westlake Hanoi Hotel have a pool?

Sunset Westlake Hanoi Hotel does not have a pool.

Does Sunset Westlake Hanoi Hotel have a restaurant?

Yes, there is a restaurant on site.

Does Sunset Westlake Hanoi Hotel have a spa?

This hotel doesn't have a spa, but it does offer massages.

How close is Sunset Westlake Hanoi Hotel to downtown Hanoi?

Sunset Westlake Hanoi Hotel is 2.6 mi away from Hanoi.

Sunset Westlake Hanoi Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 28 out of 93 reviews
Rating 8 - Good. 36 out of 93 reviews
Rating 6 - Okay. 18 out of 93 reviews
Rating 4 - Poor. 7 out of 93 reviews
Rating 2 - Terrible. 4 out of 93 reviews

7.6/10

Cleanliness

8.4/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Breighton

Liked: Cleanliness, amenities, property conditions & facilities
I enjoyed it I would have preferred a shower in my room instead of a tub but overall very happy with the choice to stay here.
Stayed 9 nights in Jan 2026
Verified

10/10 Excellent

Alfredo

Liked: Cleanliness, amenities, property conditions & facilities
Had a great stay . Thankful for the manager who spoke English and was able to assist me throughout my stay. Housekeeping staff and the bar and kitchen staff were amazing. I will definitely stay there again.
Stayed 7 nights in Oct 2025
Verified

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a wonderful stay at Sunset Westlake. The highlight was definitely the staff—the girl at the front desk was amazing and incredibly professional. She went out of her way to coordinate a luxury limo van for my trip to Ninh Binh, which made my transition so stress-free. The room was clean, comfortable, and surprisingly quiet for Hanoi. Being right by the water offered a great atmosphere. I highly recommend this hotel for their hospitality alone!
Stayed 1 night in Mar 2026
Verified

2/10 Terrible

Subhash

Disliked: Amenities, property conditions & facilities
Great view from the corner room.
Stayed 5 nights in Jan 2023
Verified

8/10 Good

Greg

Liked: Cleanliness, amenities
Great staff. Great breakfast. No eggs which is to be expected. View from breakfast was incredible Staff frt office young man was extremely polite and helpful and spoke very good English.
Stayed 1 night in Nov 2025
Verified

6/10 Okay

christopher

Average Budget Hotel

It was an average budget hotel next to west lake.
Stayed 2 nights in Dec 2022
Verified

10/10 Excellent

Jannine

A generous warm and treasured experience.

Our stay was so lovely. We were given a room on a high floor after the first night so we could see Tay Ho lake. Our room was spacious with two beds, cleaned and restocked daily. Breakfast was on the 11th floor with exquisite outdoor seats and views. Options were varied with pho, fruit, eggs, salads, meats, rice, juices, tea and coffee. The staff were very responsive and dealt with any requests quickly. Staff gave us constant care and attention and seemed to enjoy their jobs and the hotel they were part of. It is not always the case to see this. We would return any opportunity.
Stayed 1 night in Nov 2024
Verified

8/10 Good

TOMOHISA

Liked: Cleanliness, staff & service
知名度が低くGoogle マップを見せてもその通りタクシーは行かない。1本道でも曲がろうとする。タクシーの問題とも言える。ホテルの前のテラスにはファンで涼しく過ごせ快適でした。きゅうに宿泊が必要になり夜中1時にネットで予約できたのはありがたかった。
Stayed 1 night in Jun 2022
Verified

8/10 Good

M

Liked: Staff & service
少しだけゴミが落ちてましたが、大体掃除されていました。 湖がほとんど見えない部屋で、バイクのクラクション、犬、鶏の鳴き声がよく聞こえました。
Stayed 3 nights in Nov 2019
Verified

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Very good view of west lake .
Stayed 2 nights in Jul 2019
Verified

8/10 Good

博一

Liked: Cleanliness, staff & service, room comfort

ビジネスで滞在

ホテル従業員は親切でした。 クーラーの温度調節が日によってバラバラだったのが残念です。
Stayed 4 nights in Jul 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
출장으로 밤에 잠만 자고 나왔지만 가격대비 아주 만족스러운 호텔이었습니다.
Stayed 2 nights in May 2019
Verified

2/10 Terrible

Verified traveller

Disliked: Staff & service, amenities
booked online through Expedia for this specific hotel and when arrived, they said my booking was not in their system. They wanted to put me in a motel near by, not even a hotel, motel with cheaper price. I said no and showed them my receipt that I had paid for the room. Lucky I was with some locals and they helped me out by talking to the receptionists. After some back and fort exchanges, the hotel decided to refund my moneys but at first they did not want to give me back my moneys, saying they have room at another place. Bad services and shady hotel. Would not come back again.
Stayed 5 nights in May 2019
Verified

10/10 Excellent

KUMTAK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good view Nice service No problem to talk in English
Stayed 3 nights in Mar 2019
Verified

8/10 Good

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
シャワーからお湯が出なかった
Stayed 1 night in Jan 2019
Verified

10/10 Excellent

Ｎ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

湖に近いホテル

旧市街までは郷里があるが周辺には市場もありコンビニもある良いホテルです。 朝食のメニューが時間が遅いと無くなってしまうので早く行った方が良い。 インターネットがつがならない時がある。 価格相当と思う。
Stayed 3 nights in Aug 2018
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff who went out of their way to assist and make my stay as easy as possible
Stayed 2 nights in May 2018
Verified

10/10 Excellent

Lanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The receptionist are very friendly & accommodating. We had a bad experienced on the 1st day because of a rude taxi driver but they help us report it & they also help us booked for transport so that we will never experienced it again. They also help us in booking our city tour even that it was a last minute decision
Stayed 2 nights in May 2018
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

warm staff

Their staffs are very nice and warmly welcome us with smiles. Also we could see a beautiful lake view in front of hotel. See you next time!!
Stayed 1 night in Apr 2018
Verified

8/10 Good

Marci

Liked: Cleanliness, staff & service, room comfort

Hotel on busy street

While in your room all you hear in horns honking.The hotel is on a very busy street so it's noisy. Hotel staff were very nice. I got hurt the first day in front of hotel and had to have a wheelchair so they would unlock the back entrance to let us come and go from there. The pictures are the view from the room. Internet sucked..
Stayed 11 nights in Mar 2018
Verified

6/10 Okay

Verified traveller

Liked: Staff & service

Nice staff, great view

We had troubles getting to Cat Ba Island because of our flight time we missed the last ferry to the island that day. But the hotel understood our concern and then upgraded our room at no cost for our trouble. Even though they had nothing to do with our travel arrangements to the island. Upon arrival we met the manager who upgraded us and he was just as kind as his email. The room had instant hot water which was nice and free breakfast was good. They were doing some construction on our hotel and the hotel next door so the noise was not ideal. But it was nothing ear plugs could not fix. It was very nice to have a view of the water from our balcony.
Stayed 1 night in Apr 2018
Verified

10/10 Excellent

Dirk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recommended in Hanoi West Lake area

Very nice room with lake view. Swift check in. Top staff.
Verified

4/10 Poor

long ly

Disliked: Cleanliness, property conditions & facilities, room comfort

Bad facility

We were given a room with a window facing a wall and showe did not work
Stayed 1 night in Mar 2018
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice view of lake

Very good staff. Good food at restaurant. Love the balcony on the restaurant floor, looking out to lake while enjoying meals.
Stayed 4 nights in Nov 2017
Verified

6/10 Okay

Ann

Liked: Staff & service

A convenient location for me!

The location was close by my friend's house. Even though not in a tourist area taxis are cheap to go anywhere.I loved the views from rooms facing the lake and also from the 11th floor restaurant. I was happy to be upgraded to a lake view room after we experienced air conditioning problems in our first room. I was impressed by the friendly, courteous staff.
Stayed 4 nights in Jul 2017