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4.3 out of 5

"Very nice facility, nice staff " More

By a verified traveller on Thu 22 Jun 2023

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Hotel Description

3.5-star hotel near James Madison University

In shopping district

Within a 10-minute walk of the hotel, you'll find James Madison University and Harrisonburg Farmers Market. Virginia Quilt Museum and Hardesty-Higgins House Visitor Center are also within half a mile (1 km).

Business services

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the business center and free WiFi in public areas. There's a 24-hour gym on site, and laundry facilities and concierge services are also offered.

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max
CA $150* Per night/room 28 Apr. - 29 Apr.

Deluxe Room, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Executive Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Studio, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Madison & Shenandoah Conference Ctr ratings based on 26 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hotel Madison & Shenandoah Conference Ctr

Everyone (15) Couples (3) Family (5)
4 out of 5

Posted by on 22 Mar. 2024

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5 out of 5

Posted by , from Fairfax on 20 Jan. 2024

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5 out of 5
Great staff!! Clean

Posted by on 17 Jan. 2024

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5 out of 5

Posted by on 28 Dec. 2023

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Comment from Hotel Management

9 Jan. 2024 by Guest Services

Thank you for choosing Hotel Madison. We are glad you enjoyed your stay with us.

2 out of 5
The showers did not have hot water. One shower was full of hair and wouldn't drain. When we called the front desk they said they couldn't get maintenance in until after 9:00, after we were already checking out to leave. They wouldn't adjust the bill because it was reserved through Travelocity/Expedia.

Posted by , from Christiansburg on 23 Dec. 2023

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Comment from Hotel Management

9 Jan. 2024 by Guest Services

We appreciate your stay with us and apologize for a recent water issue. There are limitations we have with reservations booked through third parties since they have their own policies. We hope you give us another try for a more pleasant stay on your next trip to Harrisonburg.

3 out of 5

Posted by on 22 Oct. 2023

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Comment from Hotel Management

31 Oct. 2023 by Guest Services

Thank you for your stay at Hotel Madison!

5 out of 5
Very nice facility, nice staff

Posted by on 22 Jun. 2023

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Comment from Hotel Management

26 Jun. 2023 by Guest Services

Thank you for the kinds words and for choosing Hotel Madison!

3 out of 5
Bare room. No chairs No microwave. No room service for 3 days. Had to get our coffee pods by request . Guess I was expecting more for the cost. Pros -clean. Nice facilities , people seems friendly.

Posted by , from Danville on 11 Jun. 2023

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Comment from Hotel Management

12 Jun. 2023 by Guest Services

Thank you for your stay at Hotel Madison. While we're glad you enjoyed friendly service and the cleanliness of the property, we are sorry weren't pleased more with certain aspects. We have 7 room types at Hotel Madison if there's another that may be more to your liking. There is 1 of those room types that we agree would benefit from an additional chair which is in our plans. Our extended stay rooms have full kitchens, including microwaves. There is also a microwave in the lobby market for guest use. Limited room service is provided upon request and can include fresh towels, refills of coffee supplies and toiletries, and emptying of trash. We hope that helps for a future visit.

4 out of 5

Posted by on 28 Dec. 2022

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5 out of 5

Posted by , from WINCHESTER on 6 Nov. 2022

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About the Hotel Madison & Shenandoah Conference Ctr

Location 710 S. Main Street, Harrisonburg, VA 22801

Property Features

Hotel Madison & Shenandoah Conference Ctr offers its guests an indoor pool and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A business center and 11 meeting rooms are available. Event space at this hotel measures 8525 square feet (792 square meters) and includes a conference center. A terrace, tour/ticket assistance, and a vending machine are also featured at the business-friendly Hotel Madison & Shenandoah Conference Ctr. For a fee, parking is available. This 3.5-star Harrisonburg hotel is smoke free.

  • 1 building
  • 230 guestrooms or units
  • 7 levels
  • 8525 sq ft of conference space
  • 792 sq m of conference space
  • Built in 2018
  • Deli
  • Charging station for electric cars
  • Conference center
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , RV, bus, truck parking (surcharge)

Transport

  • Parking: Self parking and RV/bus/truck parking available for a surcharge

Room Amenities

Hotel Madison & Shenandoah Conference Ctr offers 230 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. This Harrisonburg hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Bathtub or shower
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Montpelier Restaurant - This restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

Grace+main coffee shop - Onsite coffee shop. Open select days.

Quill Lounge - This lobby lounge serves lunch, dinner, and light fare. Open select days.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests under 16 years old are not allowed in the fitness facility.

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Minimum check-in age is: 21
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.00 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. Contactless check-out is available.

  • Cash or credit card deposit required
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Security system
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for dinner
  • No gap period between guest stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities onsite
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 5.00 per night (in/out privileges)
  • Rollaway bed fee: USD 20.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Madison Shenandoah Conference Ctr Harrisonburg
  • Hotel Madison Shenandoah Conference Ctr
  • Hotel Madison Shenandoah Conference Ctr Harrisonburg
  • Hotel Hotel Madison & Shenandoah Conference Ctr Harrisonburg
  • Hotel Madison & Shenandoah Conference Ctr Harrisonburg
  • Harrisonburg Hotel Madison & Shenandoah Conference Ctr Hotel
  • Hotel Hotel Madison & Shenandoah Conference Ctr
  • Hotel Madison Shenandoah Conference Ctr
  • Madison Shenandoah Conference Ctr Harrisonburg
  • Madison Shenandoah Conference Ctr
  • Hotel Madison & Shenandoah Conference Ctr Hotel
  • Hotel Madison & Shenandoah Conference Ctr Harrisonburg
  • Hotel Madison & Shenandoah Conference Ctr Hotel Harrisonburg

You should know

  • Pool access available from 7 AM to 11 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.