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Crystal Hotel Hat Yai

Property class: 4
4-star hotel near Lee Garden Plaza

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Photo gallery for Crystal Hotel Hat Yai

Outdoor pool, sun loungers
Interior detail
Room (Smart Deluxe King Room)
Interior detail
Breakfast, lunch, dinner served; international cuisine

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Hot tub
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

View in a map
4 soi 23 Kanjanawanich Road, Hat Yai, Songkhla, 90110
  • Place, Central Hatyai
    ‪1 min walk‬
  • Place, Asean Night Bazaar
    ‪5 min walk‬
  • Place, Greenway Garden Center
    ‪10 min walk‬

Room options

View all photos for Deluxe Twin Room

Deluxe Twin Room | View from room

Deluxe Twin Room

8.8 out of 10
Excellent
(3 reviews)
  • 27 sq m
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Super Deluxe King Room

Super Deluxe King Room

Super Deluxe King Room

8.0 out of 10
Very good
(1 review)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Skyline Suite Mountain View

Skyline Suite Mountain View

Skyline Suite Mountain View

8.0 out of 10
Very good
(1 review)
  • Mountain view
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Landmark Suite With Panorama View

Landmark Suite With Panorama View

Landmark Suite With Panorama View

  • 35 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Smart Deluxe Twin Room

Deluxe Room, 2 Single Beds

Smart Deluxe Twin Room

  • 27 sq m
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Smart Deluxe King Room

Room (Smart Deluxe King Room)

Smart Deluxe King Room

10.0 out of 10
Exceptional
(1 review)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

About the area

Hat Yai

City center retreat .Your stay at this Hat Yai hotel places you within a 10-minute walk of Central Hatyai and Asean Night Bazaar. Greenway Garden Center and Hat Yai City Passenger Terminal are also within half a mile (1 km).

What's nearby

  • Central Hatyai - 1 min walk - 0.1 km
  • Asean Night Bazaar - 5 min walk - 0.5 km
  • Greenway Garden Center - 10 min walk - 0.9 km
  • Diana Shopping Complex - 14 min walk - 1.2 km
  • Prince of Songkla University Hatyai Campus - 2 min drive - 2.0 km

Getting around

  • Hat Yai Railway Station - 5 min drive
  • Hat Yai Intl. Airport (HDY) - 14 min drive

Restaurants

  • ‪จันทนีย์หมี่ผัดกะทิกุ้งสด Central Festival Hatyai - ‬4 min walk
  • ‪Sizzler (ซิซซ์เล่อร์) - ‬6 min walk
  • ‪After You (อาฟเตอร์ ยู) - ‬5 min walk
  • ‪Shabushi (ชาบูชิ) - ‬6 min walk
  • ‪KOI Thé - ‬4 min walk

About this property

Crystal Hotel Hat Yai

4-star hotel near Lee Garden Plaza
Crystal Hotel Hat Yai offers its guests a children's pool, an outdoor pool, a hot tub, and a fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center and a meeting room. A library, a terrace, and tour/ticket assistance are also featured at the business-friendly Crystal Hotel Hat Yai. Self parking is free.

Smoking is allowed in designated areas at this 4-star Hat Yai hotel.

  • 164 guestrooms or units
  • Built in 2014
  • Breakfast available (free)
  • Deli
  • Poolside lounge chairs
  • Conference center
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Crystal Hotel Hat Yai offers 164 air-conditioned accommodations with minibars and safes. Beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers with rainfall showerheads, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. LED televisions come with cable channels. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Housekeeping is provided daily.

Similar properties

Outdoor pool, sun loungers
Centara Hotel Hat Yai
Downtown Hat Yai
  • Pool
  • Hot tub
  • Spa
  • Parking included
4.2 out of 5, Very good, 1,002 reviews
The price is CA $66
CA $79 total
includes taxes & fees
May 14 - May 15
Centara Hotel Hat Yai

Property amenities

Family friendly

  • Children's pool
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • Children's pool
  • Gym
  • Hot tub
  • Library
  • Outdoor pool
  • Playground

Accessibility

  • Elevator

Room amenities

Entertainment

  • LED TV with cable channels

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 2 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
At check-in, guests must provide either a negative Antigen COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 12 and up, and test must have been administered no more than 72 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 20 and up; guests must have received complete vaccination at least 30 days prior to check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Crystal Hotel Hat Yai

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and JCB International. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. At check-in, guests must provide either a negative Antigen COVID-19 test result or a record of full COVID-19 vaccination. The negative COVID-19 test result requirement applies to all guests aged 12 and up, and the test must have been administered no more than 72 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 20 and up; guests must have received complete vaccination at least 30 days prior to check-in.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Crystal Hotel Hat Yai
Crystal Hat Yai
Crystal Hotel Hat Yai Hotel
Crystal Hotel Hat Yai Hat Yai
Crystal Hotel Hat Yai Hotel Hat Yai

Frequently asked questions

How close is Crystal Hotel Hat Yai to the airport?

Crystal Hotel Hat Yai is 9.6 mi (14-min drive) away from the Hat Yai Intl. Airport (HDY) airport, the closest popular airport to the property.

How much does it cost to stay at Crystal Hotel Hat Yai?

As of Apr 28, 2026, prices found for a 1-night stay for 2 adults at Crystal Hotel Hat Yai on Apr 30, 2026 start from CA $60, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Crystal Hotel Hat Yai have an airport shuttle?

Crystal Hotel Hat Yai offers an airport shuttle.

Does Crystal Hotel Hat Yai offer free breakfast?

Crystal Hotel Hat Yai offers free breakfast every day from 7:00 AM to 10:00 AM.

Is there a casino at Crystal Hotel Hat Yai?

No, there is no casino at this hotel.

What time is check-in at Crystal Hotel Hat Yai?

Check-in start time: 2 PM; Check-in end time: 2 AM.

Is there free parking at Crystal Hotel Hat Yai?

This hotel offers free self parking.

Does Crystal Hotel Hat Yai have a pool?

Crystal Hotel Hat Yai features an outdoor pool and a children's pool.

Does Crystal Hotel Hat Yai have a restaurant?

Crystal Hotel Hat Yai is home to Bottega, which features international cuisine.

Does Crystal Hotel Hat Yai have a spa?

There are no spa services available at this hotel.

How close is Crystal Hotel Hat Yai to downtown Hat Yai?

Crystal Hotel Hat Yai is 1.4 mi away from Hat Yai.

Crystal Hotel Hat Yai Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 58 out of 169 reviews
Rating 8 - Good. 73 out of 169 reviews
Rating 6 - Okay. 25 out of 169 reviews
Rating 4 - Poor. 8 out of 169 reviews
Rating 2 - Terrible. 5 out of 169 reviews

8.6/10

Cleanliness

8.0/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

8/10 Good

MUI HUANG

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like that its within walking distance of mall and night market. Little stressed by the AC though, not able to doanual adjustment
Stayed 2 nights in Jul 2025

8/10 Good

Yupin

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel, convenient to shopping centre
Stayed 2 nights in May 2025

8/10 Good

KUM FAI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location ah

At low price one cannot expecttio high service standard. It's very good indeed for low price paid and even canecwih free breakfast. very Good location as a big shopping mall is just across the road on the opposite side
Stayed 2 nights in May 2025

8/10 Good

Jeanie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely pool roof top
Stayed 1 night in Mar 2025

8/10 Good

Robert, Voorhees

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed staying there very much, wish we had more time to enjoy the pool. Restaurant was excellent
Stayed 3 nights in Oct 2024

10/10 Excellent

Jagannathan, Carbondale

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Couldn’t do much to incessant rain. When no taxi showed up, receptionist Billy, gave a ride to the bus station for my bus to Phuket. Exceptional service in time!
Stayed 1 night in Nov 2024

8/10 Good

Mui joo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Yoong Soo Rome

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay
Stayed 2 nights in Nov 2024

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Sharon

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great, very friendly. We stayed there off and on during a week period and will go back next time.
Stayed 4 nights in Oct 2024

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Darryl

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is more inland but Perfectly located across from the most fancy mall in HatYai. 6 minutes walk from ASEAN night bazaar. It about 15 minutes drive to downtown. Clean; 10/10 friendly staff and service. Didn’t get a 5/5 because: Shower area need better cleaning or some fixing. Unfortunately got water flies. Water suspended/leaking during shower causing wet soaking floor (bad by design.) Breakfast buffet makes it up!!! Plenty of selections and decent quality foods. Not a bad place to stay honestly, keeping the price in mind. Thank you Kob Khun krab
Stayed 3 nights in Sep 2024

10/10 Excellent

David, Huntsville

Stayed 3 nights in Jun 2024

8/10 Good

John

Liked: Cleanliness, staff & service, room comfort

Beautiful room and pool.

It was a good hotel beautiful room and pool. But one note is that the hotel had about maybe 4 ballrooms will always packed wedding all day to night. I felt out of place.
Stayed 2 nights in May 2024

10/10 Excellent

Hang Kiang

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room new and clean staff very responsive and helpful breakfast also nice overall I give 8/10
Stayed 3 nights in May 2024

10/10 Excellent

Sam hoe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

6/10 Okay

Theresa Sian Kee

Liked: Cleanliness, staff & service
Stayed 3 nights in Jan 2024

8/10 Good

Kim Beng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice big pool!

Convenient location. There's a big mall across the road, with plenty of shops, restaurants and supermarket. It is also near a few night bazaars. The hotel rooms are large and airy. It has a large rooftop pool that I can actually swim laps in! The reception girls were also very helpful — one of them really helped me out when no Grab driver was willing to pick me up from an out-of-the-way temple. However, it would be great if staff, especially at the front desk, could be given conversational English lessons to improve service, since there are many guests who don't speak Thai.
Stayed 4 nights in Jan 2024

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Need upgrade for wifi

Newer wing has more power socket and bath tub. However water from bath tub not hot the day I using it. Most disappointing is the wifi throughout 3 days stay the wifi is very very weak and could connect to my phone and tablet. I was on the 6floor towards the last few room. Upset as not able to play my online game and watch u tube.
Stayed 3 nights in Dec 2023

6/10 Okay

Joseph Kinn Fei

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Dec 2023

10/10 Excellent

Ahmad

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome location!
Stayed 1 night in Jul 2023

10/10 Excellent

Jude

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Jun 2023

2/10 Terrible

Shih Wei

Disliked: Cleanliness, staff & service
Stayed 3 nights in May 2023

10/10 Excellent

SIEW LEE

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Just stayed for 2 nights 3 rooms there,,front desk staff friendly allowed us to checked in earlier, thank you so much. But location a bit distance from city center need to take grab car or tuk tuk. Opposite hotel there is central shopping mall the biggest in Hatyai.
Stayed 2 nights in Mar 2023