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Arthotel Heidelberg

3.5-star hotel near Heidelberg Castle

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Photo gallery for Arthotel Heidelberg

Front of property - evening/night
Room (Loft)
Restaurant
Lounge
Hypo-allergenic bedding, in-room safe, desk, free WiFi

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Bar

Explore the area

View in a map
Grabengasse 7, Heidelberg, 69117
  • Place, University of Heidelberg Old Campus
    ‪3 min walk‬
  • Place, Marktplatz
    ‪5 min walk‬
  • Place, Heidelberg Castle
    ‪6 min walk‬
  • Airport, Mannheim (MHG)
    ‪19 min drive‬

Room options

View all photos for Room (Loft)

Room (Loft) | Living area

Room (Loft)

10.0 out of 10
Exceptional
(1 review)
  • 80 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Room (L)

Hypo-allergenic bedding, in-room safe, desk, free WiFi

Room (L)

10.0 out of 10
Exceptional
(10 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Room (XL)

Hypo-allergenic bedding, in-room safe, desk, free WiFi

Room (XL)

9.6 out of 10
Exceptional
(14 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Room (XXL)

Room (XXL)

Room (XXL)

10.0 out of 10
Exceptional
(9 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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About the area

Heidelberg

Heidelberg City Centre stay.With a stay at this Heidelberg City Centre hotel, you'll be steps from St. Peter's Church and Heidelberg University Library. Neckar Valley-Odenwald Nature Park and Neue Universität are also within half a mile (1 km).

What's nearby

  • Heidelberg University Library - 2 min walk - 0.2 km
  • University of Heidelberg Old Campus - 3 min walk - 0.3 km
  • Church of the Holy Spirit - 5 min walk - 0.4 km
  • Marktplatz - 5 min walk - 0.4 km
  • Heidelberg Castle - 6 min walk - 0.6 km

Getting around

  • Heidelberg-Altstadt Station - 15 min walk
  • Heidelberg Seegarten Tram Stop - 17 min walk
  • Frankfurt Airport (FRA) - 68 min drive

Restaurants

  • ‪Starbucks - ‬4 min walk
  • ‪Palmbräu Gasse - ‬5 min walk
  • ‪Sahara - ‬5 min walk
  • ‪Diller Schneeballentraume - ‬5 min walk
  • ‪Zekis Unicafé - ‬3 min walk

About this property

Arthotel Heidelberg

3.5-star hotel near Heidelberg Castle
As a guest of Arthotel Heidelberg, you'll find tour/ticket assistance, dry cleaning/laundry services, and room service (during limited hours). WiFi is free in public spaces. You can enjoy a drink at the bar/lounge. Arthotel Heidelberg also features a front-desk safe and an elevator. Parking is available for a fee.

This 3.5-star Heidelberg hotel is smoke free.

  • 24 guestrooms or units
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (limited hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Pool or billiards table
  • Elevator
  • No smoking on site
  • Bar or lounge
Arthotel Heidelberg offers 24 air-conditioned accommodations with DVD players and safes. Flat-screen televisions come with cable channels. Bathrooms include separate bathtubs and showers, slippers, complimentary toiletries, and hair dryers.

This Heidelberg hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

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Property amenities

Family friendly

  • DVD player

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Covered self parking on site (EUR 19.50 per day; includes in/out privileges)

Food and drink

  • Weekday buffet breakfast available 6:30 AM to 10:00 AM for a fee: EUR 22.50 for adults and EUR 7.50 for children
  • A bar/lounge

Things to do

  • Billiards/pool table

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

Room amenities

Entertainment

  • DVD player
  • Flat-screen TV with cable channels

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 6:30 PM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets: EUR 12 per pet, per day
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 39.0 per night.
  • Cribs (infant beds) are available for EUR 24.0 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.50 per person, per night, up to 5 nights. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 22.5 for adults and EUR 7.5 for children
  • Covered self parking fee: EUR 19.5 per day (in/out privileges)
  • Pet fee: EUR 12 per pet, per day
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 24.0 per night
  • Rollaway bed fee: EUR 39.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a fire extinguisher in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Arthotel Heidelberg Hotel
Arthotel Heidelberg Hotel
Arthotel Heidelberg Heidelberg
Arthotel Heidelberg Hotel Heidelberg

Arthotel Heidelberg Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 106 out of 128 reviews
Rating 8 - Good. 15 out of 128 reviews
Rating 6 - Okay. 3 out of 128 reviews
Rating 4 - Poor. 0 out of 128 reviews
Rating 2 - Terrible. 4 out of 128 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, amenities
Room was beautiful, with the original ceiling so unexpected and gorgeous. Awesome bathroom. Wish we had stayed more than one night!
Stayed 1 night in Dec 2025

8/10 Good

Deborah

Stayed 1 night in Dec 2025

8/10 Good

David

Travelled with group
Liked: Cleanliness, staff & service, amenities
Very helpful and attentive staff. Room was spacious but very warm. Had to open the window. Bathroom has a heater under the vanity that we couldn’t shut off so we just kept the door closed. All in all, great place and 2 minute walk to the Hauptstrasse.
Stayed 2 nights in Dec 2025

6/10 Okay

Bethan, London

Travelled with partner, Travelled with group
Liked: Cleanliness, property conditions & facilities
We had a pleasant but ultimately mixed stay at Arthotel Heidelberg. While the superb central location in the Old Town was the major highlight, making the Christmas markets and main sights easily walkable, and the room itself was spacious, well-furnished, and very clean with excellent Wi-Fi, the service and amenities did not consistently meet expected 4-star standards. For example, while the bed was comfortable and slippers were provided, the room was cold (thermostat capped at 24∘C), and there was only small pillow per person provided initially. We appreciated the hotel staff's quick response when we requested extra blankets and pillows, which helped a lot for the rest of our stay. The largest shortfall was the lack of essential daily service and amenities, especially considering the hotel's premium positioning. The complimentary bottled water was only provided on the first night and never replenished, and the extremely small toiletries were insufficient for two people over four nights and were also not restocked daily. Furthermore, standard 4-star features like a minibar/fridge were missing, and damp towels were not replaced daily when they could not adequately dry in the cold room. We paid for the full 4-star experience, expecting proactive attention to detail, but found the daily service to be basic and lacking. Ultimately, we loved the location and the room's quality, but the service needs significant improvement to truly earn its star rating.
Stayed 4 nights in Nov 2025

10/10 Excellent

Gil

Travelled with group
Liked: Cleanliness, staff & service, amenities
Nice and big room. Excellent location.
Stayed 1 night in Oct 2025

10/10 Excellent

Carrell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Lynne

Stayed 2 nights in Sep 2025

8/10 Good

Sadie

Stayed 1 night in Sep 2025

8/10 Good

Jimmy

Liked: Cleanliness, staff & service, property conditions & facilities
The location is amazing. We walked right out and explored the university area! Also, staff let us park in underground lot before check in and after checkout the 2nd day.
Stayed 1 night in Jul 2025

10/10 Excellent

Kenneth

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel and loft guest room. Staff was friendly and helpful.
Stayed 1 night in Jul 2025

10/10 Excellent

Orit

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel nice staff good location
Stayed 2 nights in Jul 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

birgitt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Wesley

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was amazingly helpful and went out of their way to provide ice, a wine bottle bucket and wine glasses to take to our room. It made for a an enjoyable soak in the bath to relax after a day off walking while sipping a cold glass of wine.
Stayed 1 night in May 2025

8/10 Good

Maria, Cary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, hotel was very clean which is so refreshing!
Stayed 2 nights in Apr 2025

10/10 Excellent

Nabil

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel with amazing customer service especially at the reception Breakfast is also wonderful with fresh food and delicious options Having its own parking is a great advantage especially if you want to stay near the old town Walking distance to everything you need : shopping , restaurants, monuments, etc… Can’t say enough how much we enjoyed staying there ….
Stayed 2 nights in Apr 2025

10/10 Excellent

Bubble

Liked: Cleanliness, staff & service, property conditions & facilities
excellant
Stayed 1 night in Dec 2024

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding hotel in the heart of Heidelberg yet just slightly removed from old town that it's quiet. Exquisite room - felt like a princess with the mural on the ceiling - with all the amenities and an enormous bathroom. The room was incredible and far exceeded my expectations. All of the staff are welcoming and helpful and made me feel at home. Breakfast was delicious and beautifully laid out. This hotel is a gem and I regret not staying longer but will be back.
Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

YAN, Palo Alto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Sabrina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

All-around awesome

Yea, this was a great hotel in a phenomenal location with super friendly/helpful staff. Would easily recommend staying here again in a heartbeat. PS, loved the washing/drying machine available to guests!
Stayed 3 nights in Dec 2024

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous modern hotel in the heart of the old city. Excellent location. Very nice and helpful staff. Fantastic room!
Stayed 1 night in Dec 2024

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good boutique hotel

Good boutique hotel in excellent location to visit castle and old town. Friendly professional multi lingual staff. Good breakfast, good parking.
Stayed 2 nights in Oct 2024

10/10 Excellent

Erin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great experience at Arthotel. The location to old town is perfect. Staff is friendly. Breakfast was delicious. And the room was the right mix of modern and historic.
Stayed 2 nights in Oct 2024