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4.5 out of 5

"This old hotel is in a super location next to the bridge in the old town. You feel like you are stepping back in time with the old style—really fun an ... " More

By a verified traveller on Thu 01 Aug 2019

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Hotel Description

3.5-star hotel near Heidelberg Castle

On river

At this hotel, you'll be steps from President Friedrich Ebert Memorial and Karl Theodor Bridge. Heidelberg Castle and Neckar Valley-Odenwald Nature Park are also within half a mile (1 km).

Business services

This hotel features a bar/lounge, free WiFi in public areas, and a computer station. Traveling on business? Take advantage of the 24-hour business center, laundry service, and airport pick-up service. Luggage storage, laundry facilities, and concierge services are also on offer.

Free WiFi, comfy beds

The 39 soundproofed guestrooms offer free WiFi and comfy beds. Other amenities include minibars, room service, and flat-screen TVs with cable channels.

Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max
C$137* Per night/room 16 May - 17 May

Single Room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Superior Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Superior Single Room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

City Partner Hotel Holländer Hof ratings based on 4 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for City Partner Hotel Holländer Hof

Everyone (2) Family (1)
5 out of 5

Posted by on 12 Feb. 2020

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Comment from Hotel Management

18 Feb. 2020 by Hotel Holländer Hof

Dear Sir or Madam Thank you so much for this wonderful review! We are very happy to hear that you have enjoyed your stay with us and are hoping to welcoming you soon back here in Heidelberg. Best wishes

4 out of 5
This old hotel is in a super location next to the bridge in the old town. You feel like you are stepping back in time with the old style—really fun and different. The staff was very nice and accommodating. The room was clean. I could have sworn we were supposed to have A/C in the room, but we didn’t. We had a few fans and managed okay. The weather was very hot during our stay. My family enjoyed the visit and we would stay here again.

Posted by on 1 Aug. 2019

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Comment from Hotel Management

1 Aug. 2019 by Public Relations Manager

Dear guest, Thank you very much for having rated our hotel and services here on Travelocity. We are thrilled to read you enjoyed your stay with us and especially liked our unique location in the historic heart of Old Town Heidelberg overlooking the Neckar and the Old Bridge, our very nice and accommodating staff members as well as our clean rooms. Due to being located in a historic and landmarked building dating back to 1745 we combined traditional style with modern spirit while furbishing the entire hotel. 16 of our 39 rooms do have air-condition which is above standard of a 3 star superior hotel in Germany. If you revisit Heidelberg in the future we will be very happy to accommodate you again. Your Hotel Holländer Hof Heidelberg Team.

5 out of 5

A+ for Hotel Hollander Hof

Lovely hotel. Great service. Excellent location. Right across from the Old Bridge. Around the corner from the Christmas Markets. A few blocks from the tram to the Heidelberg Castle.

Posted by , from Annapolis, MD on 4 Dec. 2017

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Comment from Hotel Management

8 Dec. 2017 by Guest Relation Mgr

Dear Karen, Thank you so much for having rated our hotel and services here on Travelocity in such a very positive way. This is highly appreciated. We are more than happy to read you thoroughly enjoyed your stay with us and especially liked our great service, our excellent location in the historic heart of Old Town Heidelberg overlooking the Neckar River and the Old Bridge as well as our close proximity to all major Heidelberg sights such as Europe's largest pedestrian area hosting our famous Heidelberg Christmas Market. If you re-visit Heidelberg in the future we will be more than happy to accommodate you again. Until then, all the best, from all of us at the Hotel Holländer Hof Heidelberg.

4 out of 5

Good Location

We had a great view of the bridge and Neckar from our room. The hotel was quite close to the main street which was nice, and there was a Starbucks about a five minutes away (walking). It took us a while to figure out that the card attached to your room key had to be inserted into the slot by the door in order for the lights and TV to work. The room was very clean, as well as the bathroom. The beds were small compaired to what we are used to but still comfortable. I recommend taking your own pillow. The breakfast however was way overpriced for what was there. But there are lots of places to get coffee and danish near by. The staff was very helpfull and polite.

Posted by on 24 Mar. 2009

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About the City Partner Hotel Holländer Hof

Location Neckarstaden 66, Heidelberg, BW 69117

Property Features

A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business center. You can enjoy a drink at the bar/lounge. A shuttle from the airport to the hotel (available 24 hours) is available for a fee. Tour/ticket assistance, multilingual staff, and concierge services are also featured at the business-friendly City Partner Hotel Holländer Hof. This 3.5-star Heidelberg hotel is smoke free.

  • 1 building
  • 39 guestrooms or units
  • 4 levels
  • Bar or lounge
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Airport: Frankfurt Airport (FRA)
  • Train station: Heidelberg-Altstadt Station (0.8 km / 0.5 mi)
  • Property shuttles: Airport pick-up

Room Amenities

City Partner Hotel Holländer Hof offers 39 accommodations with minibars and laptop-compatible safes. Beds feature pillowtop mattresses. A pillow menu is available. 22-inch flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. This Heidelberg hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include fans and blackout drapes/curtains. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

  • Pillowtop beds
  • Minibar
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Hypo-allergenic bedding
  • Pillow options
  • Bathtub or shower
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Heating
  • Fan
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy full breakfast daily from 7:00 AM to 10:00 AM.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 22 per night.
  • Cribs (infant beds) are available for EUR 12 per night.

Pet Policy

  • Pets: EUR 7.00 per night
  • Only dogs are allowed
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

No onsite parking is available. This property accepts credit cards, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available.

  • Debit cards
  • Staffed front desk
  • Online Penalty Collection
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitization practices of any association

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: EUR 15.00 per person (approximately)
  • Airport shuttle fee: EUR 40 per person
  • Nearby parking fee: EUR 10.00 per day
  • Pet fee: EUR 7.00 per night
  • Crib (infant bed) fee: EUR 12 per night
  • Rollaway bed fee: EUR 22 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • City Partner Holländer Hof
  • City Partner Holländer Hof Heidelberg
  • City Partner Hotel
  • City Partner Hotel Holländer Hof
  • City Partner Hotel Holländer Hof Heidelberg
  • Holländer Hof
  • Hotel City Partner
  • Hotel Holländer Hof
  • City Partner Hollander Hof
  • City Partner Hotel Holländer Hof Hotel
  • City Partner Hotel Holländer Hof Heidelberg
  • City Partner Hotel Holländer Hof Hotel Heidelberg

You should know

  • City Partner Hotel Holländer Hof offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National Rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 star Superior and is displayed on this page as 3.5 stars.

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