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City Partner Hotel Holländer Hof

3.5 star property
3.5-star hotel near Heidelberg Castle

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Photo gallery for City Partner Hotel Holländer Hof

Exterior
Front of property
Business centre
Bar (on property)
Interior entrance

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Free WiFi
  • Business services
  • Laundry
  • Room service

Explore the area

View in a map
Neckarstaden 66, Heidelberg, BW, 69117
  • Place, Church of the Holy Spirit
    ‪1 min walk‬
  • Place, Marktplatz
    ‪3 min walk‬
  • Place, Heidelberg Castle
    ‪6 min walk‬
  • Airport, Mannheim (MHG)
    ‪18 min drive‬

Room options

View all photos for Single Room

Single Room

Single Room

9.6 out of 10
Exceptional
(5 reviews)
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room

Double Room

Double Room

9.6 out of 10
Exceptional
(47 reviews)
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

8.6 out of 10
Excellent
(17 reviews)
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Single Room

Superior Single Room | Room amenity

Superior Single Room

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 1
  • 1 Twin Bed

About the area

Heidelberg

Heart of Heidelberg.With a stay at this Heidelberg City Centre hotel, you'll be steps from Brass Monkey and President Friedrich Ebert Memorial. Neckar Valley-Odenwald Nature Park and Church of the Holy Spirit are also within half a mile (1 km).

What's nearby

  • Brass Monkey - 1 min walk - 0.0 km
  • Church of the Holy Spirit - 1 min walk - 0.2 km
  • Marktplatz - 3 min walk - 0.3 km
  • University of Heidelberg Old Campus - 3 min walk - 0.3 km
  • Heidelberg Castle - 6 min walk - 0.5 km

Getting around

  • Heidelberg Seegarten Tram Stop - 3 min drive
  • Heidelberg-Altstadt Station - 10 min walk
  • Frankfurt Airport (FRA) - 61 min drive

Restaurants

  • ‪Coffee Nerd - ‬1 min walk
  • ‪Brauhaus Vetter - ‬1 min walk
  • ‪HANS IM GLÜCK - HEIDELBERG Heiliggeistkirche - ‬2 min walk
  • ‪Palmbräu Gasse - ‬2 min walk
  • ‪Cocodec - ‬1 min walk

About this property

City Partner Hotel Holländer Hof

3.5-star hotel near Heidelberg Castle
As a guest of City Partner Hotel Holländer Hof, you'll find a vending machine, multilingual staff, and tour/ticket assistance. A computer station is on site and WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. The business-friendly City Partner Hotel Holländer Hof also features concierge services, complimentary newspapers in the lobby, and laundry facilities.

This 3.5-star Heidelberg hotel is smoke free.

  • 1 building
  • 39 guestrooms or units
  • 4 levels
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Computer for guest use
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
City Partner Hotel Holländer Hof offers 39 accommodations with minibars and laptop-compatible safes. Beds feature pillowtop mattresses. A pillow menu is available. 22-inch flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Heidelberg hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include fans and blackout drapes/curtains. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

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Property amenities

Family friendly

  • Crib (surcharge)
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 15 per day)
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: EUR 19.80 per person

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Grab bar near toilet
  • Raised toilet seat
  • Wheelchair accessibility

Room amenities

Entertainment

  • 22-inch flat-screen TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Limited room service
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Fan
  • Free daily newspapers
  • Heating
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 9.00 per pet, per night
  • Only dogs are allowed
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 22.0 per night.
  • Cribs (infant beds) are available for EUR 13.00 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.50 per person, per night, up to 5 nights. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately EUR 19.80 per person
  • Airport shuttle fee: EUR 179 per person (one-way)
  • Nearby parking fee: EUR 15.00 per day (299 ft away)
  • Pet fee: EUR 9.00 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 13.00 per night
  • Rollaway bed fee: EUR 22.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
Safety features at this property include a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts major credit cards, Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Eurocard, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 star Superior and is displayed on this page as 3.5 stars.

Property is also known as

City Partner Holländer Hof
City Partner Holländer Hof Heidelberg
City Partner Hotel
City Partner Hotel Holländer Hof
City Partner Hotel Holländer Hof Heidelberg
Holländer Hof
Hotel City Partner
Hotel Holländer Hof
City Partner Hollander Hof
City Partner Hotel Holländer Hof Hotel
City Partner Hotel Holländer Hof Heidelberg
City Partner Hotel Holländer Hof Hotel Heidelberg

City Partner Hotel Holländer Hof Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 667 out of 938 reviews
Rating 8 - Good. 225 out of 938 reviews
Rating 6 - Okay. 39 out of 938 reviews
Rating 4 - Poor. 5 out of 938 reviews
Rating 2 - Terrible. 2 out of 938 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

8/10 Good

SUSANNE

The room was very clean; the staff was a bit gruff at check in, but got much friendlier after a while.
Stayed 1 night in Dec 2025

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A classic Hotel. Perfect location. Exactly what we thought a " typical" German hotel would be. The staff at the front desk were so very nice and accommodating. I will stay here again, next time I'm in Heidelberg.
Stayed 2 nights in Oct 2025

10/10 Excellent

Jan, Brooklyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

John

Stayed 2 nights in Oct 2025

10/10 Excellent

Kent

Had a room with a balcony that looked over the river and the old town bridge. Very close walking to the Heidelberg castle, shopping and eating.
Stayed 2 nights in Oct 2025

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exceptional Hotel

As other reviewers have stated, service was wonderful. Everyone was very friendly and very helpful. The front desk person came out and helped me when my suitcase kept getting stuck on cobblestones out front. We had two rooms, views from both were amazing.
Stayed 2 nights in Oct 2025

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

Susan

Stayed 2 nights in Oct 2025

10/10 Excellent

Gabrielle

Liked: Cleanliness, staff & service, property conditions & facilities
Great Location, parking is offsite, staff friendly and helpful.
Stayed 1 night in Oct 2025

10/10 Excellent

mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very nice hotel and the front desk staff were very knowledgeable and helpful. The only downside was the staff member in the buffet area. Her general presentation was disinterested and she didn't seem to want to be there or want us there.
Stayed 1 night in Oct 2025

10/10 Excellent

Allison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Such an amazing hotel. Location was incredible, staff was so friendly, truly perfection.
Stayed 1 night in Oct 2025

10/10 Excellent

Abelardo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located steps from the Old Bridge! My wife and I had a great time at the hotel. We were very lucky to have been there while the entire town was celebrating the anniversary of the Old Bridge and it was awesome! There were food and beer stands around the city and the hotel. Lots of great German food! We walked every where without a problem. The castle was an amazing experience and so was walking all over Old Town. We definitely loved our stay at Hotel Holländer Hof!!!
Stayed 1 night in Jul 2025

10/10 Excellent

Drew

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very helpful with suggestions for local restaurants and parking.
Stayed 1 night in Oct 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Heidelberg and the Hotel Hollander Hof are wonderful! Everything was beautiful and everyone was very nice. Especially the front desk attendant Jan!
Stayed 1 night in Sep 2025

10/10 Excellent

Bethany

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend this hotel!
Stayed 1 night in Sep 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was very helpful, especially being able to speak English and help answer questions and information I needed to navigate around town. I give the staff an A +. The rooms were spacious, beds comfortable and overall very comfortable. Could not beat the location for walking and exploring the town. I enjoyed my stay and hope to be back one day.
Hallway to room
Stayed 3 nights in Sep 2025

10/10 Excellent

Jane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, very close to everything. The staff was great and very helpful.
Stayed 1 night in Sep 2025

10/10 Excellent

Judith, West Palm Beach

Stayed 1 night in Sep 2025

10/10 Excellent

Darryl

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Staff at the front desk were absolutely amazing!!! The location and Hotel were great. Close to the attractions we visited.
Stayed 2 nights in Sep 2025

10/10 Excellent

gloria

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this hotel. I’ve stayed several times over the last 12 years and always have a wonderful time. The area is perfect, the staff kind and thoughtful, and some of the rooms have breathtaking views. Any time I go to Heidelberg, this is where I’ll stay.
Stayed 4 nights in Sep 2025

10/10 Excellent

Kelly

Stayed 2 nights in Sep 2025

6/10 Okay

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities

Good but some minor quibbles and a major one.

The low final assessment is based on what was the most disappointing breakfast I've encountered in over 30 years of continental holidays. I chose the light option as I don't enjoy cooked breakfast (22 euros anyway!) but guests were presented with a small tray without any choice of bread, cooked meats and cheese. Even the jam was prescribed. My room was spacious enough but the main light switch was nowhere near the head of the bed. Also the lift does not reach fourth floor rooms so one flight of stairs has to be negotiated. Not ideal for an 80-year-old with a heavy suitcase. (Pre-booking research needed!) I have to say that the reception staff were very pleasant and helpful and the location,by Heidelberg's Old Bridge, could not have been bettered.
Stayed 3 nights in Aug 2025

10/10 Excellent

Thomas, Highland

Travelled with group
Very nice and convenient hotel in Heidelberg with great and friendly staff.
Stayed 2 nights in Aug 2025

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jun 2025

10/10 Excellent

Judith E

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025