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PLAZA Premium Heidelberg

Hotel near Heidelberg Castle, connected to a rail/subway station in Heidelberg

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Photo gallery for PLAZA Premium Heidelberg

Premium Triple Room (Castle view) | View from room
Fitness facility
Junior Suite
Lobby
View from room

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa
  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
Sofienstraße 6, Heidelberg, BW, 69117
  • Place, Heidelberg University Library
    ‪12 min walk‬
  • Place, University of Heidelberg Old Campus
    ‪12 min walk‬
  • Place, Heidelberg Castle
    ‪20 min walk‬
  • Airport, Mannheim (MHG)
    ‪17 min drive‬

Room options

View all photos for Premium Single Room

Premium Single Room

Premium Single Room

8.0 out of 10
Very good
(2 reviews)
  • 22 sq m
  • Sleeps 1
  • 1 King Bed OR 2 Twin Beds

View all photos for Premium Double Room

Hypo-allergenic bedding, in-room safe, desk, soundproofing

Premium Double Room

8.6 out of 10
Excellent
(29 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Premium Triple Room

Hypo-allergenic bedding, in-room safe, desk, soundproofing

Premium Triple Room

10.0 out of 10
Exceptional
(3 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed OR 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 47 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite

Suite

Suite

  • 35 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Presidential Suite

Presidential Suite

Presidential Suite

  • 60 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Room (Castle view)

Hypo-allergenic bedding, in-room safe, desk, soundproofing

Premium Room (Castle view)

8.8 out of 10
Excellent
(13 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Triple Room (Castle view)

Premium Triple Room (Castle view)

Premium Triple Room (Castle view)

9.4 out of 10
Exceptional
(3 reviews)
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

About the area

Heidelberg

Heart of Heidelberg.At this Heidelberg City Centre hotel, you'll be within a 5-minute walk of Neckar Valley-Odenwald Nature Park and Christ. Deutsches Verpackungs Museum and Körperwelten Museum are also within half a mile (1 km).

What's nearby

  • Heidelberg University Library - 12 min walk - 1.1 km
  • University of Heidelberg Old Campus - 12 min walk - 1.1 km
  • Church of the Holy Spirit - 17 min walk - 1.5 km
  • Marktplatz - 19 min walk - 1.6 km
  • Heidelberg Castle - 20 min walk - 1.7 km

Getting around

  • Heidelberg Seegarten Tram Stop - 6 min walk
  • Heidelberg-Weststadt/Südstadt S-Bahn - 17 min walk
  • Mannheim (MHG) - 21 min drive

Restaurants

  • ‪coffee nerd - ‬2 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪Espresso Perfetto Heidelberg - ‬5 min walk
  • ‪Chocolaterie St.Anna No 1 - ‬3 min walk
  • ‪Arbil Imbiss - ‬4 min walk

About this property

PLAZA Premium Heidelberg

Hotel near Heidelberg Castle, connected to a rail/subway station in Heidelberg
As a guest of PLAZA Premium Heidelberg, you'll find a fitness center, spa services, and multilingual staff. WiFi is free in public spaces. You can enjoy a drink at the bar/lounge. PLAZA Premium Heidelberg also features tour/ticket assistance, a front-desk safe, and an elevator. For a fee, parking is available.

This Heidelberg hotel is smoke free.

  • 1 building
  • 166 guestrooms or units
  • 6 levels
  • Built in 2020
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Elevator
  • No smoking on site
  • Bar or lounge
PLAZA Premium Heidelberg offers 166 air-conditioned accommodations with safes and complimentary bottled water. Accommodations offer separate sitting areas. 43-inch LED televisions come with satellite channels. Bathrooms include complimentary toiletries and hair dryers.

This Heidelberg hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

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  • Free WiFi
  • Air conditioning
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4.7 out of 5, Exceptional, 465 reviews
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includes taxes & fees
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Property amenities

Family friendly

  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking on site (EUR 19 per day)
  • Limited onsite self parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 21 for adults and EUR 10.50 for children aged 6-11
  • A bar/lounge

Things to do

  • Gym

Accessibility

  • Elevator

Room amenities

Entertainment

  • 43-inch LED TV with satellite channels

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Electric kettle
  • Free bottled water
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Heating
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 20.00 per pet, per night
  • Only dogs are allowed
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 35 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.50 per person, per night, up to 5 nights. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 21 for adults and EUR 10.50 for children aged 6 to 11
  • Covered self parking fee: EUR 19.00 per day
  • Pet fee: EUR 20.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 35 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve rollaway/extra beds
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. Guests must contact this property in advance to reserve rollaway/extra beds. This property accepts Visa, Mastercard, American Express, and cash.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

PLAZA Premium Heidelberg Hotel
PLAZA Premium Heidelberg Heidelberg
PLAZA Premium Heidelberg Hotel Heidelberg

PLAZA Premium Heidelberg Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 187 out of 364 reviews
Rating 8 - Good. 114 out of 364 reviews
Rating 6 - Okay. 46 out of 364 reviews
Rating 4 - Poor. 11 out of 364 reviews
Rating 2 - Terrible. 6 out of 364 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

gerald

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

6/10 Okay

Caitlin

Liked: Cleanliness
Stayed 2 nights in Sep 2025

10/10 Excellent

Mark

Travelled with group
Liked: Cleanliness, room comfort
Great location! Close to the Hauptstrasse (walking street) and only a short ride on the stressesbahn from the train station. Very enjoyable!
Stayed 3 nights in Sep 2025

10/10 Excellent

Mary

Stayed 3 nights in Sep 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cozy and sweet
Stayed 2 nights in Sep 2025

10/10 Excellent

steven

Stayed 4 nights in Sep 2025

10/10 Excellent

Johann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very happy with our stay.
Stayed 2 nights in Sep 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities

Nice Hotel

We really enjoyed our visit. The only negative is that the room was very small and challenging to move around with no space to even put luggage. The breakfast was good, but several items that should have been served very warm or hot were not. This is an area that could be improved.
Stayed 2 nights in Sep 2025

10/10 Excellent

K P Mattias

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Jared

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and a quick and easy walk to old town
Stayed 2 nights in Sep 2025

4/10 Poor

Mudit

Business traveller
Liked: Cleanliness, staff & service
Disliked: Room comfort

Rooms small, black interior

Rooms are too small, black interior kills the room size. The lobby is again small. Breakfast is good.
Stayed 1 night in Sep 2025

6/10 Okay

Sarah

Liked: Staff & service, property conditions & facilities, room comfort

Good location, don’t use the car park!!!

An average hotel in centre of city. First impression was DO NOT bother with online checkin, whoever sold them the software must be very proud as it does nothing to aid check in, arrived at car park & despite having enter all car details/passports etc we could not get into the garage & was surrounded by a family of rats running around my feet ! Was informed by reception we needed a card to gain access to car park & our room so online check in is completely pointless!!!! Then on departure the garage door broke down & we were stuck in the basement car park delaying our departure until the receptionist appeared with a stepladder to unplug & reboot the door. Basic but ok Buffett breakfast. Good location for exploring the city.
Stayed 1 night in Sep 2025

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was on the forth floor and had a fantastic view of the Castle. It was a very quiet room - could not hear traffic, other guests, etc. Very comfy beds.
Stayed 2 nights in Sep 2025

6/10 Okay

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve given a positive rating BUT please be aware that if you book a jr suite room you will be blasted by thumping disco music late into the night. We changed hotels because of this problem. Management and staff were very understanding and gave us options including a refund. It’s too bad because the hotel is nice and is in a good location.
Stayed 4 nights in Sep 2025

6/10 Okay

Glenn, Edmonton

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
This hotel was ok but far from a Crown Plaza level. It was hard to find. and the entrances were strange. Room was just OK, again not up to a Crown Plaza. Breakfast was far from typical in quite light on variety
Stayed 1 night in Aug 2025

10/10 Excellent

Mary Anne

Stayed 3 nights in Aug 2025

10/10 Excellent

edoardo

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Courteous stuff and very helpful, going the extra mile to assist.
Stayed 2 nights in Aug 2025

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Room was not ready until after 3pm. Shower was clogged, was fixed promptly once notified. Breakfast was originally included when we booked. When we went to breakfast we were told it was not included. Great location. With no bells and whistles. Parking is not for you if you are not used to tight fit.
Stayed 2 nights in Aug 2025

8/10 Good

Soumilya

Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location , good breakfast buffet.
Stayed 2 nights in Aug 2025

8/10 Good

Maria

Travelled with family
Liked: Property conditions & facilities, room comfort
Breakfast buffet was excellent! Rooms were clean and a nice size. Bedsheets had a musty dirty feet smell. Had to spray my Parfum to be able to sleep. After arrival had to find cleaning lady to get towels - good that I speak some Turkish to communicate my wishes. Front desk was very friendly! Location is excellent, short walking distance to old city.Access to parking was very good.
Stayed 1 night in Aug 2025

10/10 Excellent

Jeffery

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They needed to have their restaurant open
Stayed 1 night in Jul 2025

10/10 Excellent

Billie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, easy walk to everywhere we wanted to go. Clean room, friendly staff.
Stayed 3 nights in Jul 2025

8/10 Good

Aranza

Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay!

Room was modern and comfortable. It was very soundproof, making for a good night's sleep. Location was absolutely perfect, short walk to sights central shopping and eating.
Stayed 3 nights in Jul 2025