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Hotel Am Vitalpark

Property class: 4.5
Family-friendly 4.5-star hotel near Eichsfelder Kulturhaus

Choose dates to view prices

Photo gallery for Hotel Am Vitalpark

A spacious living area with a piano, comfortable seating, a TV, and a fireplace.
A sauna with wooden benches and a central heated stone feature.
A large indoor swimming pool with clear glass walls, a tiled floor, and a view of trees outside.
A kitchen with a stone island, wooden walls, and a view of outdoor seating through a large window.
A modern building with a curved roof, surrounded by a paved walkway and lounge chairs.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant

Explore the area

View in a map
In Der Leineaue 2, Heilbad Heiligenstadt, TH, 37308
  • Place, Eichsfeld-Hainich-Werratal Nature Park
    ‪1 min walk‬
  • Place, Märchenpark Heilbad Heiligenstadt
    ‪2 min walk‬
  • Place, Heinrich-Heine-Kurpark
    ‪12 min walk‬

Room options

View all photos for Classic Room

A hotel room with a large bed, two bedside tables, a chair, a small table with fruit, and a window with curtains.

Classic Room

9.6 out of 10
Exceptional
(22 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room

A modern hotel room with a large bed, a round side table, a patterned armchair, and a decorative plant.

Superior Room

9.2 out of 10
Wonderful
(13 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Room

A hotel room with a large bed, a desk, a chair, and a sofa.

Comfort Room

9.4 out of 10
Exceptional
(10 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Suite

A hotel room with a sofa, armchair, small table, lamp, TV, and curtains.

Suite

10.0 out of 10
Exceptional
(4 reviews)
  • 64 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Deluxe Room

A modern hotel room with a large bed, a seating area, a lamp, and a view of the outdoors.

Deluxe Room

10.0 out of 10
Exceptional
(1 review)
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

DOUBLE CLASSIC

  • Sleeps 4

DOUBLE CLASSIC DOUBLE BED

  • Sleeps 4

DOUBLE DELUXE

  • Sleeps 4

About the area

Heilbad Heiligenstadt

Heilbad Heiligenstadt retreat .With a stay at this Heilbad Heiligenstadt hotel, you'll be steps from Märchenpark Heilbad Heiligenstadt and within a 10-minute walk of Heinrich-Heine-Kurpark. Eichsfeld Museum and Eichsfelder Kulturhaus are also within 2 miles (3 km).

What's nearby

  • Eichsfeld-Hainich-Werratal Nature Park - 1 min walk - 0.0 km
  • Märchenpark Heilbad Heiligenstadt - 2 min walk - 0.2 km
  • Heinrich-Heine-Kurpark - 12 min walk - 1.1 km
  • Eichsfeld Museum - 20 min walk - 1.7 km
  • Eichsfelder Kulturhaus - 3 min drive - 1.7 km

Getting around

  • Heilbad Heiligenstadt Station - 6 min drive
  • Erfurt (ERF) - 111 min drive

Restaurants

  • ‪Treffpunkt Alex - ‬5 min drive
  • ‪Norddeutscher Bund - ‬19 min walk
  • ‪American Diner Route 38 - ‬4 min drive
  • ‪Senioren-Begegnungsstätte - ‬14 min walk
  • ‪Central Café - ‬20 min walk

About this property

Hotel Am Vitalpark

Family-friendly 4.5-star hotel near Eichsfelder Kulturhaus
Hotel Am Vitalpark offers its guests 4 indoor swimming pools and 2 hot tubs along with a lazy river, a waterslide, and an outdoor pool. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

Business amenities include a business center and 8 meeting rooms. Event space at this hotel measures 6458 square feet (600 square meters) and includes conference space. A children's pool, a health club, and a sauna are also featured at the luxury Hotel Am Vitalpark. You'll have access to the outdoor pool at a partner property. For a fee, parking is available.

This 4.5-star Heilbad Heiligenstadt hotel is smoke free.

  • 130 guestrooms or units
  • 5 levels
  • Meeting rooms
  • 6458 sq ft of conference space
  • 600 sq m of conference space
  • Built in 2008
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Pool or billiards table
  • Terrace
  • Newspapers for purchase
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Hotel Am Vitalpark offers 130 air-conditioned accommodations with minibars and safes. Rooms open to balconies or patios. A pillow menu is available. 43-inch flat-screen televisions come with cable channels. Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

Guests can pamper themselves by indulging in the onsite spa services. There are 10 treatment rooms including rooms for couples. Services include deep-tissue massages and body treatments. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.

Similar properties

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Harzer Kultur- & Kongresshotel Wernigerode
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  • Hot tub
  • Spa
  • Free WiFi
  • Restaurant
4.4 out of 5, Excellent, 383 reviews
The price is CA $168
CA $191 total
includes taxes & fees
Nov 3 - Nov 4
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Property amenities

Family friendly

  • 4 indoor pools
  • Children's pool
  • In-room crib
  • Lazy river
  • Lifeguards on site
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Uncovered self parking on site (EUR 7 per day)
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • 2 hot tubs
  • 4 indoor pools
  • Bicycle storage
  • Bicycle tours
  • Billiards/pool table
  • Books
  • Children's pool
  • Fitness classes
  • Games
  • Health club
  • Hiking/biking trails
  • Lazy river
  • Mountain biking
  • Outdoor pool
  • Outdoor pool (guest access)
  • Pilates classes
  • Playground
  • Sauna
  • Steam room
  • TV in common areas
  • Waterslide
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • 43-inch flat-screen TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 25 per pet, per day
  • Only dogs are allowed
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 69.0 per night.
  • Free cribs (infant beds)!

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: EUR 2 per person, per night. This fee does not apply to children under 15 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self parking fee: EUR 7 per day
  • Pet fee: EUR 25 per pet, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 69.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 8:00 AM to 9:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property class

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.

Property is also known as

Best Western Plus Hotel Am Vitalpark Heilbad Heiligenstadt
Best Western Plus Am Vitalpark Heilbad Heiligenstadt
Best Western Plus Am Vitalpark
BEST WESTERN Hotel am Vitalpark
Hotel Am Vitalpark Hotel
Best Western Plus Hotel Am Vitalpark
Hotel Am Vitalpark Heilbad Heiligenstadt
Hotel Am Vitalpark Hotel Heilbad Heiligenstadt

Frequently asked questions

How close is Hotel Am Vitalpark to the airport?

Hotel Am Vitalpark is 105 mi (111-min drive) away from the Erfurt (ERF) airport, the closest popular airport to the property.

How much does it cost to stay at Hotel Am Vitalpark?

As of Oct 13, 2026, prices found for a 1-night stay for 2 adults at Hotel Am Vitalpark on Oct 25, 2026 start from CA $199, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel Am Vitalpark have an airport shuttle?

Airport shuttle services are not available at Hotel Am Vitalpark.

Does Hotel Am Vitalpark offer free breakfast?

Hotel Am Vitalpark does not offer free breakfast.

Is there a casino at Hotel Am Vitalpark?

No, there is no casino at this hotel.

What time is check-in at Hotel Am Vitalpark?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Hotel Am Vitalpark?

Free parking is not available at this hotel. Self parking is available for EUR 7 per day.

Does Hotel Am Vitalpark have a pool?

Hotel Am Vitalpark features 4 indoor pools, an outdoor pool, and a children's pool. Guests can enjoy pool access from 8:00 AM to 9:00 PM.

Does Hotel Am Vitalpark have a restaurant?

Hotel Am Vitalpark is home to Theodor Storm, which features international cuisine.

Does Hotel Am Vitalpark have a spa?

This hotel doesn't have a spa, but it does offer hydrotherapy, deep-tissue massages, and aromatherapy.

How close is Hotel Am Vitalpark to downtown Heilbad Heiligenstadt?

Hotel Am Vitalpark is 0.6 mi away from Heilbad Heiligenstadt.

Hotel Am Vitalpark Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 291 out of 507 reviews
Rating 8 - Good. 185 out of 507 reviews
Rating 6 - Okay. 24 out of 507 reviews
Rating 4 - Poor. 7 out of 507 reviews
Rating 2 - Terrible. 0 out of 507 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay if you have children or enjoy saunas and swimming pools yourself. The restaurant is good enough and probably very good, if you have children who can choose from a buffet.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Nice hotel with good thermal bath. Good service. Nice rooms. Perfect place for relaxing.
Stayed 5 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

+ Very big room with a lot of windows + two mini fridges + very very nice swimming pool + good organized services + very friendly staff - they can some times wash carpets and sofa, they were dirty - food in hotel was very expensive and there was no dining option around
Stayed 1 night in Jul 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What can I say? Everything perfect - nothing to add. A highlight is definitely the spa area and also the salt water pools. Also, the dinner was the best dinner I have ever had in Germany.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
väldigt fint hotell. stort och rent rum. trevlig personal
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rekreativt hotel med lækre saunafaciliteter. Stort område omkring receptionen til at hænge som familie eller som par
Stayed 3 nights in Jul 2026
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Ankom 2 timer før tjek ind som er 15:00 Spurgte om vi kunne benytte motionsrummet eller poolen imens værelset blev klar, men fik nej med besked om at det var kun hvis vi ville betale ekstra for det Efter at have ventet 2 timer var værelset ikke klar kl 15, men først 15:20 Vi følte os ikke velkommen, hvilket herren i receptionen gjorde sit til Fitness var kun delvist tilgængeligt Vi havde ikke adgang til maskinerne og blev henvist til et vægtløftningsrum Næste morgen før morgenmaden kunne vi heller ikke kommer derind Hotellet lover mere end de holder
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Beim Check In wurden wir bei Ausgabe des Parkausweises nicht darauf hingewiesen, dass zwei Tage Parken mit €14.- berechnet werden. Weiterhin: die Zimmerreinigung erfolgt (angeblich wegen Nachhaltigkeit) nur alle zwei Tage. Doof wenn man zwei Nächte im Wellness-Hotel mit Bade-/Saunabetrieb bleibt. Zwischenreinigung auf Wunsch. Positiv: Zimmergröße, Tasche fürs Bad, tolle Cocktails. Vegetarische/vegane Frückstücksoptionen
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Gut sauber und gemütlich LG
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was amazing! The pool area alone makes it incredible, but then the breakfast just made it that much better. Best hotel breakfast I have ever had!
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ruime kamer. Wel een hard matras
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Tolles Hotel, modern, großer Parkplatz, Sauna, Schwimmbad, sehr gutes Frühstück, moderne Zimmer. Preis/Leistung Prima
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das Hotel hat direkten Zugang zur Therme und ist daher als Wellnesshotel sehr geeignet
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super Frühstück, ganz toller Schwimm- und Wellness-Bereich
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Es war alles perfekt 😊
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Tolle Fitness-Studios, großes Schwimmparadies, exklusive Saunalandschaft, tolles Frühstück!
Indoor Schwimmbad
Outdoor Sauna
Fit und Stark unten
Fit und Stark unten
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Personal und Zimmer in Ortnung
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wir kommen gern wieder!
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Therme
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr gutes, abwechslungsreiches Frühstück, sehr netter Empfang, schönes Zimmer mit gutem Bett, Bundle mit angeschlossenem "Badeland" - all das lässt mich überlegen, ob ich nicht allein dafür für ein Wochenende nach Heilbad Heiligenstadt zurückkomme...
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Schönes Hotel, Sauber und Ruhig, Nettes Personal
Stayed 1 night in Jul 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr schöner Saunabereich. Frühstück war super. Wir kommen gerne wieder.
Stayed 5 nights in May 2025
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, room comfort

Perfekt børnehotel 👍😊

Vi vil klart anbefale dette hotel. 3. Gang vi bor på dette skønne hotel. En børnefamilie kommer ikke til at kede sig her, vi havde 4 overnatninger denne gang. Der var kun et minus, restauranten er desværre ALT for dyr for en familie på 4 hvor både voksne og børn over 6 år. skal betale 39€ pr. Person plus drikkevarer.Vi valgte at spise i byen hver aften af denne grund.
Stayed 4 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Staff & service, amenities, property conditions & facilities
Schön ruhig und sauber
Stayed 8 nights in Jul 2025