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Serways Hotel Heiligenroth

3-star hotel near Motorcycle Museum

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Photo gallery for Serways Hotel Heiligenroth

A modern waiting area with orange sofas, a wooden table, and potted plants.
A hotel with a red facade, a sign indicating a reception area, and a visible entrance.
A modern bathroom with a glass-enclosed shower, a white sink, and a mirror.
A hotel room with two beds, a desk, and a chair. There is a red accent wall and a white ceiling.
A clothing display with a suit, a red handbag, and a pair of shoes.

Reviews

7.6 out of 10
Good

Popular amenities

  • Parking included
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Bar
  • Housekeeping

Explore the area

View in a map
A3, Heiligenroth, RP, 56412
  • Place, Nassau Nature Park
    ‪2 min walk‬
  • Place, Katholische Kirche St. Petrus und Marcellinus
    ‪13 min walk‬
  • Place, Motorcycle Museum
    ‪8 min drive‬

Room options

View all photos for Double Room

A hotel room with two beds, a desk, and a chair. There is a red accent wall and a white ceiling.

Double Room

7.8 out of 10
Good
(8 reviews)
  • 20 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Double Room Single Use

A hotel room with two beds, a desk, and a chair. There is a red accent wall and a white ceiling.

Double Room Single Use

7.6 out of 10
Good
(4 reviews)
  • 20 sq m
  • Sleeps 1
  • 1 Twin Bed

Family Room

9.0 out of 10
Wonderful
(2 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

About the area

Heiligenroth

In Heiligenroth .You'll find Motorcycle Museum and Neo-Gothic Town Hall within 3 miles (5 km) of this hotel. Great Market Square is 4.1 mi (6.7 km) away.

What's nearby

  • Nassau Nature Park - 2 min walk - 0.2 km
  • Katholische Kirche St. Petrus und Marcellinus - 13 min walk - 1.2 km
  • Great Market Square - 4 min drive - 5.0 km
  • Motorcycle Museum - 8 min drive - 9.0 km
  • Deutsches Eck - 32 min drive - 31.8 km

Getting around

  • Goldhausen Station - 13 min walk
  • Cologne - Bonn Airport (CGN) - 70 min drive

Restaurants

  • ‪Starbucks - ‬5 min drive
  • ‪Coffee Fellows - ‬1 min walk
  • ‪Die Mühlenbäcker - ‬4 min drive
  • ‪Pano - ‬3 min drive
  • ‪Cafe Latino - ‬4 min drive

About this property

Serways Hotel Heiligenroth

3-star hotel near Motorcycle Museum
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Serways Hotel Heiligenroth also features multilingual staff, an ATM, and a television in a common area. Self parking is free.

This 3-star Heiligenroth hotel is smoke free.

  • 1 building
  • 31 guestrooms or units
  • 3 levels
  • Built in 2014
  • Breakfast available (surcharge)
  • Front desk (limited hours)
  • Staff is multilingual
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Serways Hotel Heiligenroth offers 31 air-conditioned accommodations with complimentary bottled water and hair dryers. Select Comfort beds feature premium bedding. Flat-screen televisions come with satellite channels and pay movies. Bathrooms include showers with rainfall showerheads. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

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includes taxes & fees
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Property amenities

Family friendly

  • Playground
  • Soundproofed rooms

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 7:00 AM to 11:00 AM for a fee: EUR 9.99 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Playground
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • Flat-screen TV with satellite channels
  • Pay movies

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Desk
  • Heating
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 6:00 AM - 10:00 PM
Front desk staffed during limited hours
If you arrive at the property after hours, you'll need to check in at an alternate location: [Eni Tankstelle]
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Property payment types

  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately EUR 9.99 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

We should mention

  • One child 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Heiligenroth Hotel
Heiligenroth Serways
Hotel Heiligenroth
Hotel Heiligenroth Serways
Hotel Serways Heiligenroth
Serways Heiligenroth
Serways Hotel
Serways Hotel Heiligenroth
Serways
Serways Heiligenroth
Serways Hotel Heiligenroth Hotel
Serways Hotel Heiligenroth Heiligenroth
Serways Hotel Heiligenroth Hotel Heiligenroth

Frequently asked questions

How close is Serways Hotel Heiligenroth to the airport?

Serways Hotel Heiligenroth is 53.7 mi (70-min drive) away from the Cologne - Bonn Airport (CGN) airport, the closest popular airport to the property.

How much does it cost to stay at Serways Hotel Heiligenroth?

As of Oct 1, 2026, prices found for a 1-night stay for 2 adults at Serways Hotel Heiligenroth on Oct 5, 2026 start from CA $138, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Serways Hotel Heiligenroth have an airport shuttle?

Airport shuttle services are not available at Serways Hotel Heiligenroth.

Does Serways Hotel Heiligenroth offer free breakfast?

Free breakfast isn’t provided at Serways Hotel Heiligenroth, but continental breakfast is offered for a fee of EUR 9.99 per person. It's available every day from 7:00 AM to 11:00 AM.

Is there a casino at Serways Hotel Heiligenroth?

No, there is no casino at this hotel.

What time is check-in at Serways Hotel Heiligenroth?

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM.

Is there free parking at Serways Hotel Heiligenroth?

This hotel offers free self parking.

Does Serways Hotel Heiligenroth have a pool?

Serways Hotel Heiligenroth does not have a pool.

Does Serways Hotel Heiligenroth have a restaurant?

Yes, there is a restaurant on site.

Does Serways Hotel Heiligenroth have a spa?

There are no spa services available at this hotel.

How close is Serways Hotel Heiligenroth to downtown Heiligenroth?

Serways Hotel Heiligenroth is 0.7 mi away from Heiligenroth.

Serways Hotel Heiligenroth Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 46 out of 183 reviews
Rating 8 - Good. 86 out of 183 reviews
Rating 6 - Okay. 26 out of 183 reviews
Rating 4 - Poor. 11 out of 183 reviews
Rating 2 - Terrible. 14 out of 183 reviews

8.2/10

Cleanliness

7.4/10

Staff & service

6.6/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Good accommodation for long distance travellers for one night. Clean but basic.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great places we will stay again
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great places just what we need .
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome Little Hotel
Stayed 1 night in Sep 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
it was very nice and very quiet
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect for a one night, on our way through Germany. Clean rooms, nice shower and quiet rooms, although next to the highway
Stayed 1 night in Jul 2024
Verified review

8/10 Good

Basic but ok
Stayed 1 night in Jul 2025
Verified review

6/10 Okay

Disliked: Cleanliness, property conditions & facilities
The carpet was dirty and outdated. I liked it was fairly quiet for motorway hotel.
Stayed 1 night in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
👌
Stayed 1 night in Dec 2024
Verified review

8/10 Good

Room could be cleaner
Stayed 4 nights in Nov 2023
Verified review

8/10 Good

Liked: Cleanliness
Disliked: Property conditions & facilities
One day no hot water in shower and poor wifi
Stayed 3 nights in Jun 2025
Verified review

2/10 Terrible

Disliked: Amenities, property conditions & facilities
Check in not as described causing great problems
Stayed 1 night in Jun 2025
Verified review

2/10 Terrible

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

What to say...

Unfortunately we had not the best experience. We booked and paid via Hotels.com (expedia) a few days earlier a room. When checking in the receptionist informed us Expedia didn't make the payment and we needed to pay, which we did. We contacted Hotel.com call center who tried to get a hold of the hotelmanager to resolve. Unfortunately they were not able to speak to the hotelmanager to resolve the issue. We showed the receptionist our payment to Hotel.com but she was not interested and only followed her own system, no willingness to listen. When my sister called my father for advise, the receptionist started shouting to stop recording the conversation and threatened with the police. My sister was flabbergasted, my father shocked to hear the receptionist shouting and we decided to leave this uncomfortable and aggressive situation. We did our best, spoke German as the receptionist was not able or willing speaking English. Nothing wrong with the hotel, neither the attempts from the hotel.com call center to solve and appologisies we received. You see that you can have a good company, but at the end it are the people working for you that can break your reputation in a second. Hotel.com will for sure solve it and pay back the double payment, it's just unneeded and unnecessary experience burning time of people and creating the wrong memories the hotel staff should have created.
Stayed 1 night in Aug 2024
Verified review

6/10 Okay

Disliked: Staff & service, amenities, property conditions & facilities
We arrived on time, as we booked the room and the reception lady, she was not a jerk, completely ignored us! I was really waiting for the room and then I got the key not at the reception but at the gas station. I am very sorry because it is not the first time I have bought this hotel but I think I will stay there next time!!!!
Stayed 1 night in Jun 2026
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Op de kamer zelf was niet heel veel aan te merken, al had de railing langs het bovenste bed van het stapelbed wat langer gemogen. Internet deed het helaas niet. Nog vervelender was het dat we ‘s nachts erg veel last hadden van mensen die de loopbrug naar de receptie gebruikten. De dame die ons in de avond ontving was zeer vriendelijk, maar dat gold helaas niet voor haar collega die ons hielp bij het ontbijt. Het ontbijt zelf was prima.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Kamers zijn prima. Familiekamer is een aanrader voor gezinnen. Deze keer was er geen WiFi in het hotel. Hotel blijkt te zijn overgenomen door een ander bedrijf; naam (nog) niet veranderd. Ben beniwued wat het gaat worden. Ontbijt in de Raststätte is prima.
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Room comfort
Für den Zweck ok
Stayed 1 night in Nov 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities

Eiskaltes Zimmer, super sauber, leicht überteuert

Eigentlich wäre das volle Punktzahl gewesen, wenn da nicht kleinere überflüssige Mängel gewesen wären: + 24h-Rezeption + Sehr nah an A3 + Klinisch rein, super sauber +- Preis etwas überteuert, ist kein Holiday Inn - Heizung ging nicht, bei 8 Grad Außentemperatur - zwar gepflegt, aber etwas altbacken Eigentlich Top Schlafgelegenheit für Transit, aber ohne Heizung nicht empfehlenswert....im Sommer das selbe mit vorhandener Klimaanlage - ohne Fernbedienung nicht nutzbar Fur
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nette kamers.
Stayed 1 night in Oct 2025
Verified review

6/10 Okay

Liked: Amenities, property conditions & facilities
Disliked: Staff & service
Personeel mag wel wat vriendelijker zijn maar over het algemeen is het een prima hotel. Kamer is ruim en hadden nu voor het eerst een bank op de kamer dat was zeer aangenaam zodat je niet de hele avond op het bed hoeft te hangen. Douche was wel vreselijk. De knop werkte contra, warme kant was koud en de koude kant was warm. Hierdoor verbrande ik me voeten. Bedden zijn zeer comfortabel, alleen het kussen stelt weinig voor.
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Liked: Staff & service, amenities
Was goed voor 1 nacht , mbt prijs/ kwaliteitverhouding.
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es war sehr ruhig nachts, das Bett war bequem. Das Personal freundlich. Alles in einem für ein Zwischenstopp ganz gut.
Stayed 1 night in Jul 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Nvt
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Boa
Stayed 1 night in Apr 2025
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
Alles ok
Stayed 1 night in Jan 2025