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Kumpeli Spa

Property class: 3
3-star beachfront hotel with spa

Choose dates to view prices

Photo gallery for Kumpeli Spa

A glass-enclosed hot tub with a view of a lake and forest.
A person sitting on a spa bench by a poolside, with a view of a calm water body and a building in the background.
A hotel with a red-tiled roof, a tower, and a dock extending into a river.
A waterfront hotel with a red roof, docked boats, and a bridge in the background.
A wooden deck with outdoor seating overlooking a lake.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Parking included

Explore the area

View in a map
Muonamiehenkatu 3, Heinola, 18100
  • Place, Heinola Summer Theatre
    ‪11 min walk‬
  • Place, Heinola City Museum
    ‪16 min walk‬
  • Place, Heinolan Lintutarha
    ‪19 min walk‬

Room options

View all photos for Superior Room (Spa Access)

A hotel room with a bed, a sofa, a small table, and a window with curtains.

Superior Room (Spa Access)

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Single Room (Spa Access)

A hotel room with a wooden floor, a desk with a lamp, a television mounted on the wall, and a window with curtains.

Single Room (Spa Access)

8.6 out of 10
Excellent
(7 reviews)
  • 22 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double Room (Spa Access)

A hotel room with a large bed, a desk, a chair, and a window with curtains.

Standard Double Room (Spa Access)

8.4 out of 10
Very good
(17 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

About the area

Heinola

On the beach.Within a 15-minute walk of the hotel, you'll find Lääninkivalteri Aschanin talo and Heinola Summer Theatre. Also, Heinola Art Museum is within half a mile (1 km) and Kaivannon uimaranta is within 2 miles (3 km).

What's nearby

  • Lääninkivalteri Aschanin talo - 10 min walk - 0.8 km
  • Heinola Summer Theatre - 11 min walk - 1.0 km
  • Heinola Art Museum - 11 min walk - 1.0 km
  • Heinola City Museum - 16 min walk - 1.4 km
  • Heinolan Lintutarha - 19 min walk - 1.6 km

Restaurants

  • ‪ABC - ‬7 min drive
  • ‪Hesburger - ‬7 min drive
  • ‪Torino Pizza Kebab - ‬14 min walk
  • ‪Harjupaviljonki - ‬19 min walk
  • ‪7 Minutes Break Bar - ‬19 min drive

About this property

Kumpeli Spa

3-star beachfront hotel with spa
Kumpeli Spa offers its guests a full-service spa, 2 hot tubs, an indoor pool, and a health club. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

A sauna, a terrace, and a garden are also featured at the business-friendly Kumpeli Spa. Self parking is free.

  • 119 guestrooms or units
  • Meeting rooms
  • Buffet breakfast (free)
  • Poolside lounge chairs
  • Coffee in lobby
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • Garden
  • Newspapers for purchase
  • Elevator
  • Bar or lounge
  • Dining venue
Kumpeli Spa offers 119 accommodations with coffee/tea makers and slippers. LCD televisions are featured in guestrooms. Bathrooms include showers and hair dryers.

This Heinola hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam. The spa is open select days.

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4.0 out of 5, Very good, 564 reviews
The price is CA $85
CA $122 total
includes taxes & fees
Nov 1 - Nov 2
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Property amenities

Family friendly

  • Indoor pool
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 10:30 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • 2 hot tubs
  • Bicycle rentals
  • Full-service spa
  • Health club
  • Indoor pool
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Hospital bed
  • In-room roll-in shower
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • LCD TV

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open Monday - Thursday (7:00 AM - 10:00 PM) and Friday - Saturday (8:00 AM - 11:00 PM)
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 30 per accommodation, per stay
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Property payment types

  • American Express
  • Diners Club
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: EUR 30 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Best Western Hotel Kumpeli
Best Western Hotel Kumpeli Heinola
Best Western Kumpeli
Best Western Kumpeli Heinola
Kumpeli Spa Hotel Heinola
Kumpeli Spa Hotel
Kumpeli Spa Heinola
Kumpeli Spa
Kumpeli Spa Hotel
Kumpeli Spa Heinola
Kumpeli Spa Hotel Heinola

Frequently asked questions

Does Kumpeli Spa have an airport shuttle?

Airport shuttle services are not available at Kumpeli Spa.

How much does it cost to stay at Kumpeli Spa?

As of Oct 17, 2026, prices found for a 1-night stay for 2 adults at Kumpeli Spa on Oct 19, 2026 start from CA $219, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How close is Kumpeli Spa to the beach?

This hotel is on the beach. Don't forget your sunscreen!

Does Kumpeli Spa offer free breakfast?

Kumpeli Spa offers free buffet breakfast on weekdays between 7:00 AM and 10:00 AM and weekends between 8:00 AM and 10:30 AM.

Is there a casino at Kumpeli Spa?

No, there is no casino at this hotel.

What time is check-in at Kumpeli Spa?

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM.

Is there free parking at Kumpeli Spa?

This hotel offers free self parking.

Does Kumpeli Spa have a pool?

Kumpeli Spa features an indoor pool.

Does Kumpeli Spa have a restaurant?

Yes, there is a restaurant on site.

Does Kumpeli Spa have a spa?

This hotel has a spa, which features deep-tissue massages.

How close is Kumpeli Spa to downtown Heinola?

Kumpeli Spa is 0.5 mi away from Heinola.

Kumpeli Spa Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 104 out of 304 reviews
Rating 8 - Good. 150 out of 304 reviews
Rating 6 - Okay. 43 out of 304 reviews
Rating 4 - Poor. 5 out of 304 reviews
Rating 2 - Terrible. 2 out of 304 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the Spa, swim in the river, and the town.
Stayed 1 night in Jul 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Peaceful hotel with a spa

Peaceful and comfortable spa hotel, beautiful surroundings by a river. Small but many-sided spa which was not crowded. Good breakfast.
Stayed 1 night in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The setting on the river and the amenities make this a peaceful retreat for anyone desiring a spa experience. The front desk staff was attentive and efficient.
Stayed 1 night in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You can’t beat the location of Kumpeli! Absolutely beautiful views of the river! The new owners have made some excellent changes. The spa was great before, small but very pleasant, now with the addition of the fabulous terrace with sunchairs and direct access to the river. The lobby is so much more inviting and service very friendly and efficient. Of course the rooms could do with some updating but they are very clean. Do get a room facing the river though…Really looking forward to going again and even more improvements to this very valued hotel!
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice. Sauna with lake access!
Stayed 2 nights in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
.
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Hotelli on hienolla paikalla, mutta hyvin vanhentunut, aikamatka 80 - luvulle, mutta hintalaatusuhde oikein hyvä, kylpylä oli erinomainen.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
このホテルに宿泊するのはこれで4度目。今回は7月ということもあって、スパは混んでいて、利用しなかった。部屋は清潔で、川に面していて静か。部屋に冷蔵庫があるのも良い。朝食もそんなに種類はないが、美味しい。また来ます。
Stayed 2 nights in Jul 2026
Verified review

6/10 Okay

Liked: Staff & service, amenities
Aamupala oli hyvä. Astiat tosin olivat likaisia. Valaistus oli monin paikoin heikko tai epäkunnossa. Porealtaasta oli suutin irti. Jalkadesfiointiaine puuttui. Kylpytakit olivat hieman likaiset. Opastus oli puutteellista. Maisemat olivat hyvät ja henkilökunta ystävällistä.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
Hienoa, että baari oli illalla pidempään auki futiskatsomon takia. Siitä olisi ollut syytä kertoa asakkaille.
Stayed 1 night in Jul 2026
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Respassa kokematon henkilö. Huoneessa sähköpistorasiat niin kaukana sängystä, että tarvittiin jatkojohto. Ravintolan ruoka erinomaista, mutta palvelu hidasta. Juomavalikoima suppea. Loistava idea jalkapallon MM kisojen näyttäminen klo 22 jälkeen, mutta miksei sitä kerrottu asiakkaille, vaan kerrottiin valomerkin tulevan 21.30.
Stayed 1 night in Jul 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
Olemme käyneet useita kertoja aiemmin ja erityisesti kylpylä on ollut mieluinen. Nyt osui useampi pieni vastoinkäyminen, kylpytakkeja ei ollut, varauksemme ei ollut kirjautunut ja kun asia korjattiin manuaalisesti, yöpymisemme oli merkitty päivää lyhyemmäksi ja meitä tultiin toisena aamuna häätämään huoneesta, kun olimme vielä nukkumassa. Muutoin viihdyimme hyvin.
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yhden yön matkalla ei ehtinyt kaikkeen tutustua, esim ruokapuolelta vain aamupala, joka oli kyllä aivan riittävä ja maukas. Huone oli muuten ok, mutta vanha kokolattiamatto voisi mennä vaihtoon. Plussaa parvekkeesta, josta loistavat järvi/joki näkymät. Kylpylä ok, tosin itse huonona uimarina käytin vain porealtaita, allas liian syvä .Terassit rannassa kylpylän yhteydessä upeita ja laituri jolta pääsee veteen suoraan kylpylästä. Kylpytakki ja tossut kuului myös hintaan. Vaikka kulumista näkyvissä, osa on uusittu selvästi ja näyttää hyvältä. Asiakaspalvelu hyvää.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Aamupalassa aika paljon hakemista, muuten oikein hyvä
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todella mukava henkilökunta. Hieno näköala huoneesta! Kiva ja rauhallinen kylpylä. Ihana terassi, kiva meininki. Huone vähän vanhanaikainen, mutta petivaatteet hyvät. Aamiainen aika vaatimaton.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spa-osaston saunat eivät olleet mielestäni riittävän kuumia. Sisäallas oli tosi kiva, samoin mahdollisuus uida ulkona jäevessä. Aamiainen oli oikein hyvä puuroineen ja kahvi oikeata kunnon kahvia. Viihdyimme mainiosti, koska huone oli hiljainen ja meillä oli erilliset vuoteet. Kaikki toimi loistavasti ilmaaisine autoparkkeineen.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todella siisti ja viihtyisä huone ja kaikki muukin.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Schönes Zimmer mit Terrasse. Sehr gutes Frühstück mit guter Auswahl. Das Restaurant ist sehr zu empfehlen. Habe jeweils sehr gut gegessen. Sauna und Pools habe ich sehr genossen. Das Personal war stets freundlich und aufmerksam .
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todella viihyisä paikka. Ja aamuainenkin oli mahtava.
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loistava huone patioineen. Ystävällinen henkilökunta. Alkoholivalikoimassa pieniä puutteita.
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Paikka on rauhallinen ja siisti Henkilökunta antoi ystävällistä palvelua Aamiainen oli ihan ok Paikka oli lemmikkiystävällinen Jos jotain sanottavaa toiseen suuntaan niin pieni päivitys huoneiden viihtyvyyteen Kokonaisuus ratkaisee Arvosana 1-10 Annan 9 viihtyvyydestä ,Rauhallisuudesta ja a la carte oli hyvä kokille terveiset
Stayed 1 night in Jun 2026
Verified review

6/10 Okay

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Saunaosasto menee aikaisin kiinni
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Liked: Staff & service
Kylpylä siisti ha rauhsllinen
Stayed 2 nights in May 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
Haluaisin ensiksi kiittää Hotellin Kumpelin henkilökuntaa siitä, että minulle tarjottiin korotettua superior-huonetta syntymäpäivän kunniaksi. Hotellilla on hieno kylpylä ja yhdessä vaimoni kanssa meillä oli hauskaa siellä. Mutta moitittavaa on. Ensiksi ihmeteltiin, miksi Heinolan Kymijoesta tai Ruotsalainen -järvestä haisi lähes koko ajan pahalle rikille, joka ulottui huoneeseeni asti. Kävi ilmi, että Heinolaa lähempänä oleva Stora Enson tehdas domppaa jätettä veteen aiheuttaen sitä hajua. Tämä tilanne on muka ollut näin monta vuosikymmentä! Tämä paha haju aiheutti itselleni ja keuhkoilleni suurta haittaa kuin hyvää, kun tarkoitukseni saada 2 päivän yöpymisestä jonkilaista toipumista keuhkosairaudelle, jonka kärsin. Toinen moitittava asia on se, että aamupalan taso ei vaikuttanut 4 tähden hotellin tasolta, vaan juuri ja juuri 2 tähden. Olen muissa 4 tähden hotellin aamupalaa syönyt ja ero on kyllä huikea. Kolmas moitittava oli huoneen sänky, joka myöskään ei vaikuttanut superior-tasoiselta, kun suojauspatja liikkui sivuttaisesti pois sängystä. Neljäs moitittava on se, että hotellin suolahuonessa oleva levitinkone ei toiminut ja huolto oli muka tilattu, mutta ei ole saatu korjattua. Hotelli suolahuone oli yksi syistä, miksi valitsin juuri tätä hotellia oman hengitysteiden hyvinvointiani varten. Kokemukset itselleni Hotelli Kumpelissa oli valitettavasti enemmän haitallista kuin hyödyllistä. Voisin suositella pelkästään kylpylän käyntiä, jos jollakin on kiinnostusta.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Rauhallinen luonnonkaunis paikka. Kiva kylpylä. Hyvä aamupala.
Stayed 1 night in May 2026