Book a hotel near Hellvellyn, Keswick

"The staff were friendly and efficient and the room was nice. The bathroom was a bit dirty and needed some maintenance. There was also quite a lot of dust in some areas of the room and the kettle and iron were about 30 years old and didn't work very well. They closed downstairs completely at 22:30 and sent everyone sat having a drink by the fire to their rooms so they could turn the lights off, which seemed a bit odd. It also wasn't clear on the itinerary from hotels.com whether breakfast was included. I checked the hotel website a few days before arrival and the same room including breakfast was listed at the same price so I assumed it was. To make sure, I was going to switch to a direct reservation but despite this being a free cancellation, pay on arrival booking, they had set the terms to have no cancellation for a week before arrival, so I couldn't. On arrival they didn't say anything other than asking if I wanted to book in for breakfast, then charged it as an extra at the end. Generally the stay was really nice but there were a few issues which would put me off staying again."

"Great location and efficient friendly service"

" The room was tired and the bedding was heavily soiled. Staff were friendly such a shame. "

" Very friendly well organised and efficient staff. Nice comfortable stay. The food was lovely and a great choice. Just needed a winter weight duvet on the bed! No spare blankets in room. "

"while the hotel is dated , the room was clean and a bath was perfect after a cold wet hike. Staff were really good and breakfast was lovely. Would happily recommend and will definitely come back . "

"Beautiful location, good customer service, food was lovely "