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Citybox Helsinki

Property class: 3
3-star hotel near Helsinki Exhibition and Convention Centre, connected to a rail/subway station

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Photo gallery for Citybox Helsinki

Lobby
Property video
Shared fridge, microwave
Junior Suite
Lobby sitting area

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Business services
  • Laundry

Explore the area

View in a map
Kolmas Linja 8 B, Helsinki, Uusimaa, 00530
  • Place, Hakaniemi Market Square
    ‪3 min walk‬
  • Place, Linnanmaki Amusement Park
    ‪10 min walk‬
  • Place, Helsinki Cathedral
    ‪16 min walk‬
  • Airport, Helsinki (HEL-Vantaa)
    ‪21 min drive‬

Room options

View all photos for Double Room

Double Room

Double Room

9.2 out of 10
Wonderful
(25 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room (Small)

Double Room (Small)

Double Room (Small)

9.4 out of 10
Exceptional
(69 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room (Large)

Double Room (Large)

Double Room (Large)

8.6 out of 10
Excellent
(4 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room

Pillowtop beds, desk, laptop workspace, soundproofing

Twin Room

8.8 out of 10
Excellent
(3 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Loft Room

Family Loft Room

Family Loft Room

9.4 out of 10
Exceptional
(3 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed

View all photos for Family Room

Family Room

Family Room

8.8 out of 10
Excellent
(9 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bunk Bed

View all photos for Family Room (6 persons)

Family Room (6 persons)

Family Room (6 persons)

9.6 out of 10
Exceptional
(10 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 Queen Bed, 1 Double Sofa Bed and 1 Twin Bunk Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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Lobby sitting area

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4.5 out of 5, Wonderful, 389 reviews
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About the area

Helsinki

City center stay.At this Keskinen District hotel, you'll be within a 5-minute walk of Hakaniemi Market Square and Kallio Church. Helsinki Workers' House and Helsinki Street are also within half a mile (1 km).

What's nearby

  • Hakaniemi Market Square - 3 min walk - 0.3 km
  • Linnanmaki Amusement Park - 10 min walk - 0.9 km
  • University of Helsinki - 12 min walk - 1.0 km
  • Helsinki Cathedral - 16 min walk - 1.4 km
  • Finlandia Hall - 19 min walk - 1.7 km

Getting around

  • Kallion Virastotalo Station - 1 min walk
  • Helsinki (HEC-Helsinki Central Train Station) - 19 min walk
  • Helsinki-Vantaa Airport (HEL) - 33 min drive

Restaurants

  • ‪Hesburger - ‬2 min walk
  • ‪Oluthuone Haka - ‬1 min walk
  • ‪Ravintola Oiva - ‬2 min walk
  • ‪Rytmi - ‬1 min walk
  • ‪Ravintola ONDA - ‬2 min walk

About this property

Citybox Helsinki

3-star hotel near Helsinki Exhibition and Convention Centre, connected to a rail/subway station
As a guest of Citybox Helsinki, you'll find a vending machine, laundry facilities, and express check-in. WiFi is free in public spaces. Citybox Helsinki also features express check-out, an elevator, and a microwave in a common area.

This 3-star Helsinki hotel is smoke free.

  • 178 guestrooms or units
  • Meeting rooms
  • Breakfast available (surcharge)
  • Self-service laundry
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Refrigerator in a common area
Citybox Helsinki offers 178 air-conditioned accommodations with hair dryers. Beds feature pillowtop mattresses. This Helsinki hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Guests can make use of the shared/communal kitchen. Bathrooms include showers with rainfall showerheads. Housekeeping is provided weekly.

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Property amenities

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 10:30 AM on weekends; EUR 13.90 for adults and EUR 13.90 for children

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (48 inch wide door)
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided
  • Pillowtop mattress

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Shared kitchen access

More

  • Air conditioning
  • Desk
  • Laptop workspace
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; access will be through a private entrance
Information provided by the property may be translated using automated translation tools

Access methods

Private entrance

Pets

  • Pets: EUR 15 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 1 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 24 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 13.9 for adults and EUR 13.9 for children
  • Pet fee: EUR 15 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 24 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa and Mastercard. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, and a smoke detector in each accommodation.

Property is also known as

Citybox Helsinki Hotel
Citybox Helsinki Helsinki
Citybox Helsinki Hotel Helsinki

Citybox Helsinki Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 574 out of 781 reviews
Rating 8 - Good. 167 out of 781 reviews
Rating 6 - Okay. 25 out of 781 reviews
Rating 4 - Poor. 7 out of 781 reviews
Rating 2 - Terrible. 8 out of 781 reviews

9.8/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Tessa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great accomodation for a quick stop. Good area and close to public transport.
Stayed 2 nights in Dec 2025

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really convenient
Stayed 2 nights in Nov 2025

10/10 Excellent

Marcus

Stayed 1 night in Dec 2025

8/10 Good

Juraj

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property had everything we expected and needed.
Stayed 2 nights in Oct 2025

10/10 Excellent

Connor

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great room and area downstair to hang out in. Really nice festive touch from the staff with free hot chocolate one night and free gingerbread decoration another night.
Stayed 3 nights in Dec 2025

8/10 Good

Dr Moath A M

Stayed 4 nights in Dec 2025

10/10 Excellent

Marcia

Travelled with group
Liked: Cleanliness, staff & service, amenities
Clean warm room, friendly staff, great catering facilities
Stayed 3 nights in Dec 2025

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, amenities
Clean room seamless check in and check out
Stayed 3 nights in Dec 2025

10/10 Excellent

Polaris

Stayed 1 night in Dec 2025

10/10 Excellent

Alean, Miami

Stayed 2 nights in Nov 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities
Easiest check in and check out we’ve ever experienced - rooms are lovely, staff are lovely and everything was really clean. Kitchen and coffee area was great as well as the ping pong and chill out areas - will definitely use this hotel chain again!!
Stayed 3 nights in Dec 2025

10/10 Excellent

David

Stayed 1 night in Nov 2025

10/10 Excellent

Trond Oddvar

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Great light- and soundproof room
Stayed 1 night in Nov 2025

10/10 Excellent

juan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay, super centric and convenient.
Stayed 5 nights in Nov 2025

10/10 Excellent

Florence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2025

10/10 Excellent

CS

Business traveller
Liked: Cleanliness, staff & service, amenities
Conveniently located and efficiently managed the rooms at Citybox are surprisingly large for European standards. Easy and quick self checkin / checkout, friendly staff should you need them, discounts in nearby restaurants as well as rentable umbrella for the wet weather days stood out for me during my stay.
Stayed 2 nights in Nov 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean, smart hotel.
Stayed 1 night in Nov 2025

10/10 Excellent

Antonia, Fort Mill

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Loved this simple, efficient and minimalism horel, focused on comfort and sustainability at the same time. Great location within walking distance to Helsinki's highlights. Great breakfast option with the cafe next door, breakfast buffet was amazing every morning. The hotel is very responsive to messages and made our first visit in Helsinki comfortable and memorable! I would stay there again in a heartbeat!
Hotel entrance
Breakfast option
Breakfast buffet
Stayed 3 nights in Nov 2025

10/10 Excellent

Lien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I did not use the laundry but I used the kitchen for my evening meals. It is clean and comfortable I used to be at many hotels but Citybox is the best one (with my budjet). The location is very convenient with metro ,bus and too many supermarkets near by. Staffs are very friendly and helpful especially Nicholas (the gentleman) he helped me a lot.
Stayed 2 nights in Nov 2025

10/10 Excellent

Gavin

Stayed 1 night in Oct 2025

8/10 Good

Amy

Stayed 3 nights in Oct 2025

10/10 Excellent

Alan

Liked: Cleanliness, staff & service
Good option for those looking for a comfortable room at a reasonable price. No TV, microwave or refrigerator in the rooms, but the lobby common area has a TV, microwave and shared refrigerators.
Stayed 1 night in Oct 2025

10/10 Excellent

Van Chinh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and spacious room, common area was also nice to hang out in. All in all had a really pleasant stay.
Stayed 2 nights in Oct 2025

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, amenities
So clean, modern, great value for the money! Very impressed!
Stayed 3 nights in Oct 2025

10/10 Excellent

Lea

Liked: Cleanliness, staff & service, property conditions & facilities
amazing
Stayed 5 nights in Oct 2025