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Hotel Haven

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Photo gallery for Hotel Haven

Exterior
Property video
Lobby
Courtyard
Daily buffet breakfast for a fee

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
Unioninkatu 17, Helsinki, 00130
  • Place, Kauppatori Market Square
    ‪1 min walk‬
  • Place, Esplanadi
    ‪1 min walk‬
  • Place, Helsinki Cathedral
    ‪6 min walk‬
  • Airport, Helsinki (HEL-Vantaa)
    ‪30 min drive‬

Room options

View all photos for Balmuir Suite

A hotel room with a bed, a desk with a lamp, a coffee machine, and a window with curtains.

Balmuir Suite

  • Sleeps 4
  • Free WiFi

View all photos for Superior Room

Superior Room

Superior Room

9.6 out of 10
Exceptional
(58 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Twin Bed
  • Free WiFi

View all photos for Balmuir Suite

Balmuir Suite

Balmuir Suite

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Grand Deluxe

Grand Deluxe

Grand Deluxe

9.2 out of 10
Wonderful
(19 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 1 Twin Bed
  • Free WiFi

View all photos for Grand Deluxe Harbour View

Grand Deluxe Harbour View

Grand Deluxe Harbour View

8.0 out of 10
Very good
(2 reviews)
  • Harbour view
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite (Town Square)

Suite (Town Square)

Suite (Town Square)

  • Harbour view
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Grand Deluxe Room

A neatly made bed with a floral-patterned blanket, two bedside lamps, and a framed artwork on the wall.

Grand Deluxe Room

  • Sleeps 1
  • Free WiFi

View all photos for Superior Room

A hotel room with a bed, two bedside lamps, a nightstand with a vase of flowers, and a painting on the wall.

Superior Room

  • Sleeps 2
  • Free WiFi

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About the area

Helsinki

Kaartinkaupunki stay.You'll be steps from Kauppatori Market Square and within a 10-minute walk of Helsinki Cathedral with a stay at this Kaartinkaupunki hotel. Also, Stockmann is within half a mile (1 km) and Finlandia Hall is within 2 miles (3 km).

What's nearby

  • Kauppatori Market Square - 1 min walk - 0.2 km
  • Esplanadi - 1 min walk - 0.2 km
  • Senate Square - 4 min walk - 0.4 km
  • Helsinki Cathedral - 6 min walk - 0.5 km
  • Stockmann - 9 min walk - 0.8 km

Getting around

  • Kauppatori Station - 2 min walk
  • Helsinki (HEC-Helsinki Central Train Station) - 12 min walk
  • Helsinki-Vantaa Airport (HEL) - 42 min drive

Restaurants

  • ‪Kappeli - ‬2 min walk
  • ‪Story - ‬3 min walk
  • ‪Salutorget - ‬3 min walk
  • ‪Scandinavia Cafe - ‬3 min walk
  • ‪Goodwin The Steak House - ‬2 min walk

About this property

Hotel Haven

5-star luxury hotel near Kauppatori Market Square
There are 3 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A 24-hour fitness center, a terrace, and multilingual staff are also featured at the luxury Hotel Haven. Parking is available for a fee.

This 5-star Helsinki hotel is smoke free.

  • 1 building
  • 137 guestrooms or units
  • 8 levels
  • 3 dining venues
  • Meeting rooms
  • Built in 2009
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
Hotel Haven offers 137 accommodations with minibars and safes. Accommodations offer separate sitting areas. Smart televisions come with pay movies. Bathrooms include bathtubs or showers, bathrobes, slippers, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

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Property amenities

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms
  • Travel crib

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 39 per night)

Food and drink

  • Daily buffet breakfast available for a fee: EUR 30 per person
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Things to do

  • 24-hour gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • Pay movies
  • Smart TV with premium channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches used
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 3 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per accommodation, per day (maximum EUR 50 per stay)
  • Maximum 1 pets
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 50.0 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 30 per person
  • Self parking fee: EUR 39 per night
  • Pet fee: EUR 15 per accommodation, per day (maximum EUR 50 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Haven Helsinki
Haven Hotel
Hotel Haven
Hotel Haven Helsinki
Haven Hotel Helsinki
Hotel Haven Hotel
Hotel Haven Helsinki
Hotel Haven Hotel Helsinki

Frequently asked questions

How close is Hotel Haven to the airport?

Hotel Haven is 12.6 mi (42-min drive) away from the Helsinki-Vantaa Airport (HEL) airport, the closest popular airport to the property.

How much does it cost to stay at Hotel Haven?

As of Jun 30, 2026, prices found for a 1-night stay for 2 adults at Hotel Haven on Jul 5, 2026 start from CA $236, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel Haven have an airport shuttle?

Airport shuttle services are not available at Hotel Haven.

How close is Hotel Haven to the beach?

This hotel is 3.1 mi (20-min drive) from Hietaniemi Beach and 3.7 mi (17-min drive) from Mustikkamaan uimaranta. Don't forget your sunscreen!

Does Hotel Haven offer free breakfast?

Free breakfast isn’t provided at Hotel Haven, but buffet breakfast is offered for a fee of EUR 30 per person.

Is there a casino at Hotel Haven?

No, there is no casino at this hotel, but Grand Casino Helsinki (11-min walk) is nearby.

What time is check-in at Hotel Haven?

Check-in begins at 3 PM. A fee applies for early check-in.

Is there free parking at Hotel Haven?

Free parking is not available at this hotel. Self parking is available for EUR 39 per night.

Does Hotel Haven have a pool?

Hotel Haven does not have a pool.

Does Hotel Haven have a restaurant?

Yes, there are 3 restaurants on site.

Does Hotel Haven have a spa?

There are no spa services available at this hotel.

How close is Hotel Haven to downtown Helsinki?

Hotel Haven is 0.5 mi away from Helsinki.

Hotel Haven Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 710 out of 1005 reviews
Rating 8 - Good. 221 out of 1005 reviews
Rating 6 - Okay. 44 out of 1005 reviews
Rating 4 - Poor. 23 out of 1005 reviews
Rating 2 - Terrible. 7 out of 1005 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, perfect location, nice room ös and great breakfast
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Very good breakfast selections
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful hotel in downtown Helsinki.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Mira

Liked: Cleanliness, amenities, property conditions & facilities
Ideal location, professional helpful staff, great rooms and breakfast.
View from our room
Breakfast room overlooking the sea and Helsinki food hall
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

John

Efficient and pleasant staff. Rooms were clean and comfortable
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Joanne

Liked: Cleanliness, amenities, property conditions & facilities
Clean and spacious room with a view of the harbor, a wide selection of delicious breakfast, great and safe location near tourist attractions, restaurants and shopping.
View from the room
Breakfast area
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
Good room
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Catriona

Liked: Cleanliness, property conditions & facilities, room comfort
Cosy, boutique hotel, very clean, good bar with fire.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Marcus

Liked: Cleanliness, amenities, property conditions & facilities
Room was lovely and airy with good storage. Bed was comfortable. Shower was excellent. Staff were always friendly and helpful.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel in the center of town, great breakfast
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Ruel

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The hotel has wifi. But it is public. no password. I felt very suspicious about hacking, especially when I noticed strange things happening with my phone messages. For a "5-star" hotel that cannot offer secure wifi to guests, I find it very disappointing. Also, they don't have functioning scales and batteries. The hotel looks good from the outside. excellent location. Just need to provide secure wifi to guests to make it excellent.
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, amenities
Todo excelente.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Nisha

Liked: Cleanliness, amenities, property conditions & facilities
Breakfast was good, though repetitive. Room was clean, very warm and cozy. The staff was friendly, always met with a smile - not so common on this side of Earth apparently. Location was perfect for tourists.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Högnäs

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Mercedita

Liked: Cleanliness, staff & service, amenities
Staff at the front desk are very helpful. Very clean room and bathroom. It’s very quiet and most of all it’s convenient to al the stores, attractions and restaurants. I will definitely stay again at Hotel when I return to Finland next year.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff!
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Ellen

Loved the bed. Nice, big room. The breakfast was very nice. Really liked
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

soyun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, spacious room and good breakfast
Stayed 1 night in Mar 2025
Verified

8/10 Good

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Central Helsinki hotel

Excellent 4* hotel near the centre and port of Helsinki
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Authentic and quirky. Lovely staff, and great room and location!
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent buffet breakfast and a lovely bar. Well equipped room with a comfortable bed.
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Nathaniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, spacious room. Excellent breakfast.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Jaana

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely rooms, staff and location!
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Zicong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay, close to several tourism places.
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

Shawn

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff
Stayed 1 night in Sep 2025