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Sheraton Grand Hiroshima Hotel

4.5 star property
4.5-star luxury hotel in Hiroshima City Centre

Choose dates to view prices

Photo gallery for Sheraton Grand Hiroshima Hotel

2 restaurants, lunch served
Indoor pool
2 restaurants, lunch served
Exterior
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
12-1 Wakakusa-cho, Higashi-ku, Hiroshima, Hiroshima-ken, 732-0053
  • Place, Mazda Zoom-Zoom Stadium
    ‪12 min walk‬
  • Place, Hiroshima Central Shopping District
    ‪17 min walk‬
  • Place, Hiroshima Peace Memorial Park
    ‪4 min drive‬
  • Airport, Hiroshima (HIJ)
    ‪60 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout drapes

Deluxe Room, 1 King Bed

9.8 out of 10
Exceptional
(44 reviews)
  • 36 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds

In-room safe, desk, laptop workspace, blackout drapes

Deluxe Room, 2 Double Beds

9.4 out of 10
Exceptional
(23 reviews)
  • 35 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Club Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout drapes

Club Room, 1 King Bed

9.0 out of 10
Wonderful
(8 reviews)
  • 35 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Double Beds

In-room safe, desk, laptop workspace, blackout drapes

Club Room, 2 Double Beds

9.4 out of 10
Exceptional
(6 reviews)
  • 35 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Club Suite, 1 Bedroom

Club Suite, 1 Bedroom

Club Suite, 1 Bedroom

  • 70 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 Bedroom, Corner

Club Suite, 1 Bedroom, Corner

Club Suite, 1 Bedroom, Corner

10.0 out of 10
Exceptional
(1 review)
  • 80 sq m
  • City view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Corner

Room, 1 King Bed, Corner

Room, 1 King Bed, Corner

9.0 out of 10
Wonderful
(25 reviews)
  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Corner

Room, 2 Double Beds, Corner

Room, 2 Double Beds, Corner

9.6 out of 10
Exceptional
(11 reviews)
  • 40 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Club Suite, 1 Bedroom, Corner

Club Suite, 1 Bedroom, Corner

Club Suite, 1 Bedroom, Corner

  • 80 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

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About the area

Hiroshima

Hiroshima City Centre stay.Within a 15-minute walk of this Hiroshima City Centre hotel, you'll find Hiroshima Toshogu and Kyobashi River. Mazda Zoom-Zoom Stadium and Shimizu Theater are also within 2 miles (3 km).

What's nearby

  • Mazda Zoom-Zoom Stadium - 12 min walk - 1.0 km
  • Shukkeien - 13 min walk - 1.2 km
  • Hiroshima Central Shopping District - 17 min walk - 1.5 km
  • Hiroshima Castle - 4 min drive - 2.1 km
  • Hiroshima Peace Memorial Park - 4 min drive - 2.4 km

Getting around

  • Hiroshima Station - 5 min walk
  • Matoba-cho Station - 12 min walk
  • Hiroshima Airport (HIJ) - 55 min drive

Restaurants

  • ‪e’s time cafe & ANDERSEN - ‬4 min walk
  • ‪ばくだん屋 - ‬2 min walk
  • ‪くにまつ+武蔵坊 - ‬2 min walk
  • ‪海賊料理と牡蠣の店 村上海賊 - ‬2 min walk
  • ‪和久バル - ‬3 min walk

About this property

Sheraton Grand Hiroshima Hotel

4.5-star luxury hotel in Hiroshima City Centre
As a guest of Sheraton Grand Hiroshima Hotel, you'll find an indoor pool, a hot tub, a sauna, and a 24-hour fitness center. There are 2 restaurants on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

There are 7 meeting rooms available. Spa services, a terrace, and multilingual staff are also featured at the luxury Sheraton Grand Hiroshima Hotel. For a fee, parking is available.

Smoking is allowed in designated areas at this 4.5-star Hiroshima hotel.

  • 1 building
  • 238 guestrooms or units
  • 21 levels
  • 2 dining venues
  • Built in 2011
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Terrace
  • Garden
  • Television in lobby
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
Sheraton Grand Hiroshima Hotel offers 238 accommodations with DVD players and laptop-compatible safes. A pillow menu is available. 32-inch flat-screen televisions come with pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

Guests can pamper themselves by indulging in the onsite spa services. There are 6 treatment rooms. Services include massages.

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  • Spa
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Property amenities

Family friendly

  • DVD player
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (JPY 1,500 per night)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: JPY 4,100 for adults and JPY 2,100 for children
  • 2 restaurants
  • A bar/lounge
  • A poolside bar

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Portable bathtub seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

Room amenities

Entertainment

  • 32-inch flat-screen TV with premium channels
  • DVD player
  • Pay movies

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property charges a fee of JPY 2,500 (tax and service charge included) for children 4-12 years per night, per child to access the Sheraton Club Lounge.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for JPY 5000 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: JPY 10 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 4100 for adults and JPY 2100 for children
  • Self parking fee: JPY 1500 per night
  • Rollaway bed fee: JPY 5000 per night
  • Facilities fee: JPY 1650 and includes use of: swimming pool

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Property is also known as

Hiroshima Sheraton
Hotel Sheraton Hiroshima
Sheraton Hiroshima
Sheraton Grand Hiroshima
Sheraton Hotel Hiroshima
Sheraton Grand Hiroshima Hotel Hotel
Sheraton Grand Hiroshima Hotel Hiroshima
Sheraton Grand Hiroshima Hotel Hotel Hiroshima

Sheraton Grand Hiroshima Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 712 out of 1002 reviews
Rating 8 - Good. 205 out of 1002 reviews
Rating 6 - Okay. 59 out of 1002 reviews
Rating 4 - Poor. 14 out of 1002 reviews
Rating 2 - Terrible. 12 out of 1002 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Alexander

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked this about six hours prior to arrival. The amenities in the room were incredible. They put an extra bed in a room for a third person without us even having to ask the property is new, clean and magnificent. Highly recommended.
Stayed 1 night in Oct 2025

6/10 Okay

Hazel

Stayed 2 nights in Oct 2025

10/10 Excellent

DJ Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very close to train station making it a very convenient place to stay. Lots of good restaurants in the area.
Stayed 3 nights in Sep 2025

10/10 Excellent

Christine

Stayed 2 nights in Sep 2025

10/10 Excellent

Ritsuko

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommended for a special trip

I recently stayed at this hotel for a getaway trip with my sister, and it was an exceptional experience. ​ The hotel staff went above and beyond to make our stay special with personalized touches. ​ From the warm welcome greetings at check-in to the freshly-squeezed orange juice served by the Assistant Manager, Mr. Yamada of BRIDGES, during breakfast, every detail was thoughtfully handled. ​ We stayed on the Club Floor, which included access to the Club Lounge, adding an extra layer of comfort to our visit. ​ The attentiveness of the staff was truly impressive—they genuinely care about making every guest's stay memorable and pay close attention to customer preferences, especially for special occasions. ​ I highly recommend this hotel for its outstanding service and dedication to creating a remarkable experience for its guests.
Stayed 2 nights in Sep 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel and location. This was my second visit here. Loved it!
Stayed 2 nights in Sep 2025

10/10 Excellent

Siok Ghee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Morgan

Stayed 1 night in Sep 2025

10/10 Excellent

Golam Moin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 1 night in Sep 2025

10/10 Excellent

Allan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Just outside of the train station exit.
Stayed 1 night in Sep 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

4/10 Poor

Line

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
A bit old, rooms need to be renovated
Stayed 2 nights in Sep 2025

8/10 Good

Michelle

Stayed 2 nights in May 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Consistently deliver excellent services

I had a busy week and wanted to just relax to recharge myself. The staff understood my needs and made my stay extremely comfortable by bringing a room key enabled for an additional day to stay in the same room and listening to my needs. It was “in the moment” decision and I did not want to be bothered by going to the reception area to change the key. I highly recommend this hotel after you had an intensive business trip or a family gathering, and you want to just have your “me” time.
Stayed 1 night in Aug 2025

8/10 Good

kevin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Transport links
Stayed 3 nights in Sep 2025

10/10 Excellent

Kevin

Stayed 3 nights in May 2025

8/10 Good

Mamta

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall good.
Stayed 3 nights in Aug 2025

10/10 Excellent

Paul

Travelled with family
Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Artem

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Christine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient

Room was spacious and very clean. Very convenient to train station and easy to catch airport bus close by. Only downsides were the hotel did not have coin laundry and had to pay extra fee to use gym. Would still highly recommend
Stayed 1 night in Aug 2025

6/10 Okay

Alex

Stayed 1 night in Aug 2025

10/10 Excellent

Miguel

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing view, nice amenities and the staff is super kind and gentle
Stayed 2 nights in Jul 2025

10/10 Excellent

Justin

Stayed 3 nights in Jul 2025

10/10 Excellent

Christopher

Travelled with family
Liked: Amenities
Love the location and the hotel is very spacious and nice. Having laundry facilities would have been nice.
Stayed 2 nights in Jul 2025

8/10 Good

Nici

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were family of 3. My bed was right next to the open living setup, where sink station was right next my bed, so I couldn't sleep well, every time anyone woke up. The room setup didn't feel like family friendly. May be for a solo business traveler even though the cost was not low.
Stayed 1 night in Jun 2025