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4.2 out of 5

"I am all way happy Avery time I stay here,the staff are friendly and helpful.location is convenient and at night time I can see the people walking aro ... " More

By a verified traveller on Wed 18 Sep 2019

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Hotel Description

4-star hotel near Ben Thanh Market

City center stay

At this District 1 hotel, you'll be well placed to visit Dong Khoi Street and Opera House, both within a 5-minute walk. Also, Saigon Square is within half a mile (1 km) and Ben Thanh Market is within 2 miles (3 km).

Multiple dining options

This hotel features 3 restaurants, an outdoor pool, and a gym. Unwind with a drink at the bar/lounge and enjoy perks like free buffet breakfast and free WiFi. A business center, a coffee shop, and a terrace are also on offer.

Deluxe Room, No Windows

Bed Count 1 Full Bed Maximum Occupancy 2 Max
CA $81* Per night/room 29 Mar. - 30 Mar.

Family Triple Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Deluxe Twin Room, City View

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Deluxe Double Room, City View

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Premier Deluxe Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Palace Hotel Saigon ratings based on 5 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Palace Hotel Saigon

Everyone (3) Couples (1) Family (2)
5 out of 5

Posted by on 2 Dec. 2023

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Comment from Hotel Management

31 Jan. 2024 by Ms. Hanh Nguyen

Thank you for staying with us. We look forward to continuing serving you as a valued customer.Thank you again for your valuable support and comment.Sincerely,

5 out of 5

Posted by on 20 Feb. 2020

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Comment from Hotel Management

3 Mar. 2020 by Palace Hotel Saigon

Thanks for staying with us. We appreciate your feedback!

4 out of 5

Posted by on 7 Feb. 2020

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Comment from Hotel Management

3 Mar. 2020 by Palace Hotel Saigon

Thanks for staying with us. We appreciate your feedback!

2 out of 5
too old.. need renovation. Not worth the money.....

Posted by on 5 Feb. 2020

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Comment from Hotel Management

3 Mar. 2020 by Palace Hotel Saigon

So sorry that you weren't satisfied. We appreciate your review as we would know how to serve you better in your future stays with us. May you receive our sincerest apologies on the inconvenience and hope we still have chance to welcome you back.

5 out of 5
I am all way happy Avery time I stay here,the staff are friendly and helpful.location is convenient and at night time I can see the people walking around the park.

Posted by on 18 Sep. 2019

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Renovations + Closures

The following facilities are closed on Monday:

  • Outdoor pool

Property Features

Palace Hotel Saigon offers its guests an outdoor pool and a fitness center. There are 3 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces. Business amenities include a business center and meeting rooms. A terrace, tour/ticket assistance, and concierge services are also featured at Palace Hotel Saigon. Smoking is allowed in designated areas at this 4-star Ho Chi Minh City hotel.

  • 1 building
  • 144 guestrooms or units
  • 16 levels
  • 3 dining venues
  • Meeting rooms
  • Built in 1973
  • Buffet breakfast (free)
  • Conference center
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Train station: Saigon Railway Station (3.5 km / 2.2 mi)

Room Amenities

Palace Hotel Saigon offers 144 air-conditioned accommodations with minibars and safes. Beds feature down comforters. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. 19-inch flat-screen televisions come with cable channels. Housekeeping is provided daily.

  • Minibar
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Refrigerator
  • Coffee maker
  • Down blanket
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Air conditioning

Food & Drink

Guests are served free buffet breakfast daily from 6:30 AM to 9:30 AM.

Golden Palace,Palace cafe - This restaurant serves breakfast, lunch, and dinner.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival. At check-in, guests must provide a record of full COVID-19 vaccination. The COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Local laws may restrict unmarried guests from sharing rooms. Guests are responsible for providing proof of marriage, if requested by the hotel. A guest who is not a Vietnamese citizen cannot share a room with a Vietnamese citizen without proof of marriage to each other. Otherwise, a second room must be booked.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa and Mastercard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. At check-in, guests must provide a record of full COVID-19 vaccination. The COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received their complete COVID-19 vaccination at least 14 days prior to check-in.

  • No cribs (infant beds) available
  • Children stay free
  • One child stays free
  • Car recommended
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Security system
  • Children stay free 5
  • Property is cleaned with disinfectant
  • Staff does not wear personal protective equipment
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property does not follow sanitization practices of any association
  • Guests must provide health documentation
  • Guests must provide proof of COVID-19 vaccination
  • Minimum age for proof of COVID-19 vaccination requirement: 18
  • COVID-19 vaccine must have been received a minimum number of days before check-in: 14

Hotel Names

  • Hotel Palace Saigon
  • Palace Hotel Saigon
  • Palace Hotel Saigon Ho Chi Minh City
  • Palace Saigon
  • Palace Saigon Ho Chi Minh City
  • Palace Saigon Hotel
  • Saigon Palace Hotel
  • Palace Hotel Saigon Hotel
  • Palace Hotel Saigon Ho Chi Minh City
  • Palace Hotel Saigon Hotel Ho Chi Minh City

You should know

  • Pool access available from 6:00 AM to 6:00 PM.
  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.