8/10 – Bien
Sherry G., Grand Rapids, MI
20 mai 2025
Points forts : Propreté
There is no place like Houghton
First and foremost, I want to emphasize that we think this is a fabulous location! The beds are incredibly comfortable, and the entire place was absolutely spotless. If I could live here full-time, I would! And yes, I would absolutely stay here again if it were just my family. That being said, our stay for Tech graduation had a few minor hitches. We had two guests over 80 with us, and we encountered daily difficulties with the TV, often needing to rely on our personal hotspots for viewing. It would be incredibly helpful to have clear instructions for finding local stations and a comprehensive list of available channels. The Wi-Fi connectivity wasn't consistently reliable, which made it impossible to leave our parents to stream the graduation. We did troubleshoot the Wi-Fi and found removing the repeater from the wall sometimes improved performance. For future guests planning to work remotely, we'd recommend bringing their own hotspot.Separately, the toilet unfortunately overflowed one morning around 7:30 a.m. While we understand these things happen, it took nearly 30 minutes to clear with the supplied sink plunger (a toilet plunger would have been more effective). We did call the service number and reached an answering service. We called back once it was cleared, asking if someone could check it while we were out.Finally, we'd suggest laminating a 'departure checklist' and leaving it on-site or sending it at check-in. The email was missed due to a busy schedule.
Sherry G.
Séjour de 4 nuits en avril 2025