6/10 Okay
Sarah
Oct 26, 2025
We had fun but were very disappointed as my sister spent a lot of money getting a suite for her family based on having fireplaces so everyone could get cozy at night and watch movies. Neither fire place worked and after calling for maintenance and fixing one were told the other would be fixed next morning. No one came and no one updated, she followed up and they said actually someone was coming days later (after we were leaving). It changed the plans and also we wouldn’t have paid so much for that room as we wanted it for the fireplace and ambience. They wouldn’t comp anything and weren’t very helpful. The did offer to move rooms but by the time we followed up after no one coming or updating the kids were totally unpacked and would be such a hassle to love the whole family. Surprises the staff cared so little and didn’t comp anything as for many things in a room not to work is very odd and not as advertised.
Sarah
Stayed 2 nights in Oct 2025





















