See all properties

Grand Suites Family Resort

2.5 star property
Family-friendly all-inclusive hotel with 3 outdoor pools

Choose dates to view prices

Photo gallery for Grand Suites Family Resort

Indoor pool, 3 outdoor pools, open 8:00 AM to 10:00 PM, pool umbrellas
Suíte Premium- Vista Lago
Food and drink
Children's area
Suíte Premium Triplo

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Hot tub
  • Breakfast included
  • All-inclusive
  • Parking included
  • Free WiFi

Explore the area

View in a map
Rua Pércio Martini, nº 2937, Lago Azul, Ita, SC, 89760-000
  • Place, Prainha de Itá
    ‪18 min walk‬
  • Place, Condá Arena
  • Place, Ita Thermals Park
    ‪2 min drive‬
  • Airport, Chapeco (XAP)
    ‪88 min drive‬

Room options

View all photos for Luxo King

Minibar, soundproofing, iron/ironing board, free WiFi

Luxo King

8.0 out of 10
Very good
(2 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Luxo Adaptado

Minibar, soundproofing, iron/ironing board, free WiFi

Luxo Adaptado

  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Luxo Double

Minibar, soundproofing, iron/ironing board, free WiFi

Luxo Double

9.4 out of 10
Exceptional
(3 reviews)
  • 18 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Luxo Superior Double

Luxo Superior Double

Luxo Superior Double

8.0 out of 10
Very good
(2 reviews)
  • 27 sq m
  • Lake view
  • Sleeps 4
  • 2 Double Beds

View all photos for Luxo Superior King

Luxo Superior King

Luxo Superior King

  • 21 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Suíte Premium King

Suíte Premium King

Suíte Premium King

  • 43 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Suíte Premium Triplo

Minibar, soundproofing, iron/ironing board, free WiFi

Suíte Premium Triplo

  • 44 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

About the area

Ita

In Ita .Within 2 miles (3 km) of this Ita hotel, you'll find Prainha de Itá and Ita Thermals Park. Caracol Lookout is 3.9 mi (6.3 km) away.

What's nearby

  • Prainha de Itá - 18 min walk - 1.6 km
  • Ita Thermals Park - 2 min drive - 1.7 km

Getting around

  • Chapeco (XAP) - 101 min drive

Restaurants

  • ‪Império das Carnes - ‬3 min drive
  • ‪Markis Lanches - ‬3 min drive
  • ‪Bar Do Kile - ‬4 min drive
  • ‪Kiosque - ‬5 min drive
  • ‪Sabores Do Sul - ‬6 min drive

About this property

Grand Suites Family Resort

Family-friendly all-inclusive hotel with 3 outdoor pools
Grand Suites Family Resort is an all-inclusive hotel. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

As a guest of Grand Suites Family Resort, you'll find 3 outdoor swimming pools and 2 hot tubs along with an indoor pool, a sauna, and a 24-hour fitness center. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at one of the bars, which include 4 bars/lounges and a poolside bar. Free breakfast is served daily. Public spaces have free WiFi.

A children's pool, an arcade/game room, and gift shops/newsstands are also featured at the family-friendly Grand Suites Family Resort. Free self parking is available. A complete renovation of Grand Suites Family Resort was completed in December 2020.

This Art Deco Ita hotel is smoke free.

  • 1 building
  • 126 guestrooms or units
  • 4 levels
  • 4 bars or lounges
  • Built in 2020
  • Buffet breakfast (free)
  • Supervised kid's activities (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Front desk (24 hours)
  • Front-desk safe
  • Game room or arcade
  • Pool or billiards table
  • Garden
  • Gift shop
  • Television in lobby
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Coffee shop
  • Bar by the pool
  • Dining venue
  • Swim-up bar
Grand Suites Family Resort offers 126 air-conditioned accommodations with minibars and hair dryers. 42-inch LCD televisions come with cable channels. This Ita hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Similar properties

Indoor pool, 5 outdoor pools, pool umbrellas, sun loungers
Itá Thermas Resort e Spa
  • Pool
  • Hot tub
  • Breakfast included
  • Spa
4.8 out of 5, Exceptional, 67 reviews
Itá Thermas Resort e Spa

Property amenities

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Bowling alley
  • Children's pool
  • Free supervised activities for children
  • Indoor pool
  • Lifeguards on site
  • Playground
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available
  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends
  • 4 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Couples/private dining

Things to do

  • 2 hot tubs
  • 24-hour gym
  • 3 outdoor pools
  • Arcade/game room
  • Billiards/pool table
  • Bowling alley
  • Children's pool
  • Evening entertainment
  • Foosball table
  • Indoor pool
  • Playground
  • Sauna
  • Table tennis
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Pool access ramp on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 42-inch LCD TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Food and drink

  • Champagne service
  • Minibar

More

  • Air conditioning
  • Iron/ironing board on request
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Grand Suites Family Resort

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). This property accepts Visa, Mastercard, American Express, debit cards, and cash.

We should mention

  • Upon check-in, parents or a legal guardian traveling with children under 18 years old are obligated to present the child's birth certificate and an identity card with photo (passport, for example). For international travels to Brazil, if just one of the parents is traveling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to traveling for more information.
  • Pool access available from 8:00 AM to 10:00 PM.
  • To adhere to national/local laws, air conditioning may be restricted to certain hours from 01 February to 31 December.
  • Pets and service animals are not allowed on site.

Property is also known as

Grand Suites Family Resort Ita
eSuítes Itá Resort by Atlantica
Grand Suites Family Resort Hotel
Grand Suites Family Resort Hotel Ita

Grand Suites Family Resort Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 51 out of 100 reviews
Rating 8 - Good. 31 out of 100 reviews
Rating 6 - Okay. 14 out of 100 reviews
Rating 4 - Poor. 3 out of 100 reviews
Rating 2 - Terrible. 1 out of 100 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Isis Caroline

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2021

10/10 Excellent

Renivaldo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Daniela Cleides

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

FABIO MACHADO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Valéria

Stayed 3 nights in Jul 2025

10/10 Excellent

Lyana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incrível e perfeito!
Stayed 2 nights in Jul 2025

10/10 Excellent

Alberto

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A estadia foi boa, o hotel é excelente. Vale a pena a visita.
Stayed 2 nights in Jul 2025

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

8/10 Good

DANIELA DOS SANTOS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Rafael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Funcionários nota 10

Atendimento nota 10 por parte dos funcionários. Principalmente os Tio da recreação infantil, Tio Cachinho e Tio Bigode. Minha filha (6 anos) amou eles. Comida na média, porém falta opções sem glúten e lactose. Bebida não tem vinhos, espumantes e whisky inclusos.
Stayed 4 nights in Sep 2024

6/10 Okay

ALEXANDRE

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

4/10 Poor

EDMAR

Liked: Property conditions & facilities, room comfort
No geral foi bom. A comida não gostei pois tinha muito peixe, camarão e coisas a base de peixe que não posso comer. Geralmente comida fria no bife
Stayed 3 nights in Jun 2024

10/10 Excellent

Tiago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Giovani

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
O hotel tem uma estrutura fantástica.
Stayed 3 nights in Mar 2024

10/10 Excellent

Claudia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

8/10 Good

Alexandre

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Caetano

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Fabiano

Stayed 3 nights in Sep 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2023

10/10 Excellent

ROBSON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ótimo hotel

Ótimo hotel em todos os quesitos, habitações, conforto piscinas, comidas e um excelente atendimento.
Stayed 2 nights in Jul 2023

10/10 Excellent

Alessandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023

10/10 Excellent

Solange Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023

6/10 Okay

Cecília

Liked: Staff & service
Disliked: Cleanliness
Stayed 3 nights in May 2023

10/10 Excellent

DARCI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Formidável

Excelente hotel!! Com certeza voltaremos!
Stayed 2 nights in Apr 2023

10/10 Excellent

Silvia Helena

Stayed 2 nights in Mar 2023