For customer service, call us toll-free at 1-800-397-3342. For customers outside the US, please call 1-404-728-8787. International calling rates will apply.
"This Hotel is great if you want to stay close to the beach as you can walk down to beach straight from the Hotel. The building itself can be confusing
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Within a 5-minute walk of this well-placed resort, you'll find La Ropa Beach and Zihuatanejo Bay. Also, La Madera Beach is within half a mile (1 km) and Las Gatas Beach is within 2 miles (3 km).
Poolside dining
This smoke-free resort features 2 restaurants, 2 outdoor pools, and a fitness center. Spend a day at the beach surfing, or relax with sun loungers and beach umbrellas. Families will appreciate the children's pool, onsite laundry facilities, and supervised childcare.
Free WiFi, kitchenettes
The 73 guestrooms feature well-equipped kitchenettes with refrigerators and microwaves, as well as free WiFi and TVs with satellite channels. Other amenities include balconies or patios, premium bedding, and coffee/tea makers.
Embarc Zihuatanejo ratings based on 3 Verified Reviews
Review Summary
5.0
out of 5
5.0 out of 5.0
Room cleanliness4.5 out of 5.0
Service & staff5.0 out of 5.0
Room comfort5.0 out of 5.0
Hotel condition4.5 out of 5.0
Guest reviews for Embarc Zihuatanejo
Everyone (1)Couples (1)Family (2)
5 out of 5
This Hotel is great if you want to stay close to the beach as you can walk down to beach straight from the Hotel. The building itself can be confusing to get around but it’s not so bad.
Posted by Elena on 22 Oct. 2019
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Comment from Hotel Management
22 Oct. 2019
by Francisco G.
Thank you very much for sharing your comments. we hope to have you back with us soon.
5 out of 5
We had a fantastic time at the Embarc. The staff was great and the resort was beautiful. The beach is wonderful...we had no problem getting a lounge chair with shade. The food at the restaurant was very good and at a reasonable price. The walk to town was easy (downhill)...would recommend a cab for the return trip. We loved our room (building 5).
Posted by JAMES on 6 Jun. 2019
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Comment from Hotel Management
17 Jun. 2019
by Francisco G.
Thank you very much for your comments. We are glad to hear that you had a great stay with us and we hope to have you back soon.
5 out of 5
We had a terrific stay at the Embarc. The location is excellent. It is right on the beach so you just walk down some steps and you're on the sand. It's also an easy downhill walk to the shopping area of Zihuatanejo. And, if it's too hot to walk back uphill, there are plenty of taxis in town for a quick ride back.
I really liked the fact that there was a pool for kids where they could play and be themselves, and a separate pool for adults with a swim up bar.
Be sure you a reserving the room you want. Not all rooms have views of the water.
If you are looking for an all-inclusive, party-atmosphere resort, this place probably isn't for you. We were there in the off season, and it was pretty low key, which we liked.
The menu for the restaurant is not extensive, but all the food was really good! We found the staff to be extraordinarily helpful and very friendly. Key staff members are fluent in English, and all of them speak at least some.
I would definitely return to the Embarc.
Posted by a verified traveller on 14 May 2018
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Comment from Hotel Management
9 Jul. 2018
by Francisco G.
Good afternoon and thank you for taking the time to provide us with your comments and feedback. We enjoy being able to help with your and all Members and guests vacation experience. We hope to have you back soon. good day
Enjoy the umbrellas and sun loungers for a relaxing day at the beach. Bring your whole family to Embarc Zihuatanejo for summer fun including 2 outdoor swimming pools, a children's pool, and surfing/boogie boarding. There are 2 restaurants on site. You can enjoy a drink at one of the bars, which include a swim-up bar and a bar/lounge. Public spaces have free WiFi. Limited free parking is available on a first-come, first-served basis. This 4-star Zihuatanejo resort is smoke free.
Embarc Zihuatanejo offers 73 air-conditioned accommodations with safes and coffee/tea makers. Rooms open to balconies or patios. Beds feature premium bedding. Satellite television is provided. Accommodations at this 4-star resort have kitchenettes with refrigerators, microwaves, and cookware/dishes/utensils. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply).
In-room kitchenette
Private balcony or patio
Television
Satellite channels
Refrigerator
Microwave
Coffee maker
Kitchenware
Luxury bedding
Shower
Local calls (free)
Hair dryer
Safe
Toiletries (free)
Telephone
Iron and ironing board available
Air conditioning
Ceiling fan
Ensuite bathroom
Food & Drink
Zi Restaurant and Bar - Onsite restaurant. Guests can enjoy drinks at the bar.
Surf Club - This poolside restaurant serves lunch only. Guests can enjoy drinks at the bar.
Spa Services
Massages on beach
Hotel Policies
Check-in
Check-in time starts at 4:00 PM
Check-in time ends at midnight
Minimum check-in age is: 21
Special check-in instructions:
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to get details.
Please be advised that the property neighboring Embarc Zihuatanejo called Sotavento has started construction and demolition work. Please be aware that this may generate noise, dust and there is heavy machinery and excavation taking place. We do not have information on the duration of this work.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Airport transportation is offered on request 24 hours a day. Fees may apply. For details, please contact the property in advance.
Check-out
Check-out by 10:00 AM
Payment types
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Cribs (infant beds) are not available.
Pet Policy
No pets allowed
Policies
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property advises that enhanced cleaning and safety measures are currently in place.Disinfectant is used to clean the property, and guests are provided with hand sanitizer.Personal protective equipment, including masks and gloves, will be available to guests.For traveler safety, the following measures are in place: social distancing measures are in place; contactless check-in and check-out are available; staff at the property wear personal protective equipment; an acrylic shield is in place between staff and guests in main contact areas.Individually-wrapped food options are available.Each guestroom is kept vacant for a minimum of 24 between bookings.
Property is cleaned with disinfectant
Staff wears personal protective equipment
Protective clothing is available to guests
Masks are available to guests
Debit cards not accepted
Gloves are available to guests
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Staffed front desk
Social distancing measures are in place
Contactless check-in is available
No rollaway/extra beds available
Property follows regional sanitization guidelines
No cribs (infant beds) available
Property follows a brand or regulatory agency's sanitization guidelines
Property confirms they are implementing enhanced cleaning measures
No elevators
Individually-wrapped food options are available
Gap period enforced between guest stays
Fees
Guests will be asked to pay the following charges at the property:
Resort fee: MXN 582.32 per accommodation, per night
We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Airport shuttle fee: MXN 725 per vehicle (one way)
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Club Intrawest Hotel
Club Intrawest Hotel Zihuatanejo
Club Intrawest Zihuatanejo
Embarc Zihuatanejo Hotel
Zihuatanejo Club Intrawest
Zihuatanejo Intrawest
Club Intrawest Zihuatanejo Hotel
Club Intrawest
Embarc Hotel
Club Intrawest - Zihuatanejo Hotel Zihuatanejo
Intrawest Zihuatanejo
Club Intrawest - Zihuatanejo Hotel
Hotel Intrawest Zihuatanejo
Embarc Zihuatanejo By Diamond Resorts
Club Intrawest – Zihuatanejo
Embarc Zihuatanejo Resort
Hotel Intrawest Zihuatanejo
Intrawest Zihuatanejo
Embarc Zihuatanejo Resort
Embarc Zihuatanejo Zihuatanejo
Embarc Zihuatanejo Resort Zihuatanejo
You should know
Guests may experience noise disturbance due to nearby construction work.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
