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Holiday Inn Express & Suites Chaffee-Jacksonville West by IHG

2.5 star property
Jacksonville hotel in Northwest area

Choose dates to view prices

Photo gallery for Holiday Inn Express & Suites Chaffee-Jacksonville West by IHG

Exterior
Suite, Multiple Beds (Additional Living Area)
Interior
Outdoor pool, sun loungers
Free buffet breakfast

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Housekeeping
  • Pet-friendly
  • Gym
  • Laundry

Explore the area

Map
537 Chaffee Point Blvd, Jacksonville, FL, 32221
  • Crystal Springs Park
    ‪3 min drive‬
  • Jacksonville Equestrian Center
    ‪11 min drive‬
  • Jacksonville Naval Air Station
    ‪20 min drive‬
  • Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪27 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(16 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

1 bedroom, in-room safe, desk, iron/ironing board

Standard Room

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 1 King Bed with Sofa bed (Additional Living Area)

1 bedroom, in-room safe, desk, iron/ironing board

Suite, 1 King Bed with Sofa bed (Additional Living Area)

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds (Additional Living Area)

1 bedroom, in-room safe, desk, iron/ironing board

Suite, Multiple Beds (Additional Living Area)

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible (Comm, Roll Shwr)

1 bedroom, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Accessible (Comm, Roll Shwr)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

9.4 out of 10
Exceptional
(32 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Comm, Tub)

1 bedroom, in-room safe, desk, iron/ironing board

Standard Room, 2 Queen Beds, Accessible (Comm, Tub)

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

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About the area

Jacksonville

Northwest stay.Your stay at this Northwest hotel places you within 2 miles (3 km) of Crystal Springs Park and Panther Creek Golf Club. Pope Duval Park and Camp Milton are also within 6 miles (10 km).

What's nearby

  • Crystal Springs Park - 3 min drive - 2.7 km
  • Jacksonville Equestrian Center - 11 min drive - 15.4 km
  • Orange Park Mall - 18 min drive - 27.3 km
  • EverBank Stadium - 19 min drive - 23.8 km
  • Jacksonville Naval Air Station - 20 min drive - 27.0 km

Getting around

  • Jacksonville Station - 20 min drive
  • Jacksonville International Airport (JAX) - 28 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪Golden Corral - ‬9 min drive
  • ‪Whataburger - ‬9 min drive
  • ‪Subway - ‬9 min drive
  • ‪Cracker Barrel - ‬4 min walk

About this property

Holiday Inn Express & Suites Chaffee-Jacksonville West by IHG

Jacksonville hotel in Northwest area
Holiday Inn Express & Suites Chaffee-Jacksonville West by IHG offers its guests an outdoor pool and a fitness center. There's a snack bar/deli on site. Free breakfast is served. Public spaces have free WiFi.

Business amenities include a business center and meeting rooms. A terrace, a vending machine, and complimentary newspapers in the lobby are also featured at the business-friendly Holiday Inn Express & Suites Chaffee-Jacksonville West by IHG. Free self parking is available.

This Jacksonville hotel is smoke free.

  • 80 guestrooms or units
  • 4 levels
  • Meeting rooms
  • Buffet breakfast (free)
  • Deli
  • Poolside lounge chairs
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Terrace
  • Newspapers in lobby (free)
  • No smoking on site
Holiday Inn Express & Suites Chaffee-Jacksonville West by IHG offers 80 accommodations with safes and complimentary newspapers. Flat-screen televisions come with premium cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations and hair dryers.

This Jacksonville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Languages

Hindi, Spanish

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Property amenities

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Pool hoist on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • Flat-screen TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM
Contactless check-in available

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay, plus a deposit of USD 50 per stay
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 50 per stay
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a smoke detector and window guards in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Chaffee Jacksonville
Holiday Inn Express Hotel And Suites Chaffee
Holiday Inn Express Hotel Suites Chaffee
Holiday Inn Express Suites Chaffee Jacksonville West
Holiday Inn Express Suites Chaffee Jacksonville West by IHG

Holiday Inn Express & Suites Chaffee-Jacksonville West by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 382 out of 595 reviews
Rating 8 - Good. 133 out of 595 reviews
Rating 6 - Okay. 39 out of 595 reviews
Rating 4 - Poor. 25 out of 595 reviews
Rating 2 - Terrible. 16 out of 595 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Magdalena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel stat

The hotel was great , room was good except the temperature of room if you put temp to 72. 5 it was cold you turn to 73 it put heat on but everything else was great
Stayed 2 nights in Mar 2025

8/10 Good

Nanette

Stayed 1 night in Mar 2025

10/10 Excellent

Jamie

Stayed 3 nights in Mar 2025

2/10 Terrible

Ana

Liked: Amenities
Disliked: Staff & service, property conditions & facilities
I was in a bedroom close to a machine, a boiler, or something else that made the room rumble every hour or two, and I could not sleep. All they did for me was say, I am sorry. Breakfast is way to be desired.
Stayed 1 night in Mar 2025

10/10 Excellent

victricia

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Kimberly

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great service! Room was very neat and clean. Would definitely stay there again. Food and stores in short walking distance.
Stayed 1 night in Feb 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

LaTasha

Stayed 2 nights in Feb 2025

8/10 Good

Kwesi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very courteous and responsive staff. Breakfast menu could have been different on some days.
Stayed 3 nights in Feb 2025

8/10 Good

Paul

Stayed 1 night in Feb 2025

10/10 Excellent

Maria

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Randy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean , Quiet, Convenance
Stayed 1 night in Jan 2025

8/10 Good

Monica Lee

Liked: Staff & service, property conditions & facilities
Stayed 7 nights in Jan 2025

8/10 Good

alice

Liked: Cleanliness, staff & service
Convenient for I10. Property worn but reasonably well maintained. Several restaurants nearby.
Stayed 1 night in Jan 2025

10/10 Excellent

Justin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Lorraine

Stayed 1 night in Jan 2025

8/10 Good

V. Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was nice and clean was short trip but a good place for the night
Stayed 1 night in Nov 2024

10/10 Excellent

Grechen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to check in and check out. Friendly staff with great service.
Stayed 1 night in Jan 2025

10/10 Excellent

Jingsi, Hendersonville

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at this are very friendly yet professional in offering a great customer service to us. The property is well maintained and decorated for holiday season. Recommend to stay.
Stayed 1 night in Dec 2024

10/10 Excellent

DARREN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Taxes are high in Florida
Stayed 1 night in Dec 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

New Years Eve trip

Very comfortable, clean and staff was very helpful
Stayed 1 night in Dec 2024

10/10 Excellent

Timothy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Passing through on way to Destin and stopped for the night. Even though there was a little mess from remodeling, things were satisfactory with getting around the lobby, pool, and dining area. Rooms were clean and nice. Close to a Cracker Barrel too. Would definitely stay again.
Stayed 1 night in Aug 2024

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024