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Sheraton Jacksonville Hotel

4.0 star property
4-star hotel near St. Johns Town Center

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Photo gallery for Sheraton Jacksonville Hotel

Property amenity
Property amenity
Breakfast and dinner served, garden views
Daily buffet breakfast (USD 18.00 per person)
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Housekeeping
  • Room service
  • Bar
  • 24/7 front desk
  • Laundry

Explore the area

View in a map
10605 Deerwood Park Blvd, Jacksonville, FL, 32256
  • St. Johns Town Center
    ‪18 min walk‬
  • University of North Florida
    ‪3 min drive‬
  • Mayo Clinic Florida
    ‪10 min drive‬
  • Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪32 min drive‬

Room options

View all photos for Traditional Room, 1 King Bed (Mobility Accessible, Tub)

Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Traditional Room, 1 King Bed (Mobility Accessible, Tub)

  • 28 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Traditional Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Traditional Room, 2 Queen Beds, Non Smoking

Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Traditional Room, 2 Queen Beds, Non Smoking

9.4 out of 10
Exceptional
(41 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Suite, 1 King Bed with Sofa bed, City View

Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Executive Suite, 1 King Bed with Sofa bed, City View

  • 42 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Non Smoking

Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed

Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Traditional Room, 1 King Bed

9.6 out of 10
Exceptional
(65 reviews)
  • 28 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed with Sofa bed, City View

Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Executive Suite, 1 King Bed with Sofa bed, City View

  • 42 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Club Room, 2 Queen Beds, Non Smoking

Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Club Room, 2 Queen Beds, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Traditional Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • 28 sq m
  • Sleeps 4
  • 1 King Bed

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About the area

Jacksonville

Southside stay.Your stay at this Southside hotel places you within 3 miles (5 km) of St. Johns Town Center and Topgolf. Also, University of North Florida is within 3 miles (5 km) and UNF Arena is within 6 miles (10 km).

What's nearby

  • St. Johns Town Center - 18 min walk - 1.5 km
  • University of North Florida - 3 min drive - 3.7 km
  • UNF Arena - 6 min drive - 7.0 km
  • Mayo Clinic Florida - 10 min drive - 12.5 km
  • EverBank Stadium - 14 min drive - 18.0 km

Getting around

  • Jacksonville Station - 22 min drive
  • Jacksonville International Airport (JAX) - 28 min drive

Restaurants

  • ‪Wawa - ‬11 min walk
  • ‪Panda Express - ‬12 min walk
  • ‪BJ's Restaurant & Brewhouse - ‬10 min walk
  • ‪UNLEASHED - ‬2 min drive
  • ‪Cheddar's Scratch Kitchen - ‬15 min walk

About this property

Sheraton Jacksonville Hotel

4-star hotel near St. Johns Town Center
Sheraton Jacksonville Hotel offers its guests an indoor pool and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A 24-hour business center and 5 meeting rooms are available. Event space at this hotel measures 9047 square feet (840 square meters) and includes a conference center. Multilingual staff, gift shops/newsstands, and tour/ticket assistance are also featured at the business-friendly Sheraton Jacksonville Hotel. An area shuttle within 3 mi and a shopping center shuttle are free. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Jacksonville hotel.

  • 1 building
  • 159 guestrooms or units
  • 6 levels
  • 9047 sq ft of conference space
  • 840 sq m of conference space
  • Built in 2008
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • Smoking in designated areas
  • Water dispenser
  • Bar or lounge
  • Dining venue
Sheraton Jacksonville Hotel offers 159 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature pillowtop mattresses. 42-inch flat-screen televisions come with premium cable channels and first-run movies. Bathrooms include bathtubs or showers with hydromassage showerheads, designer toiletries, complimentary toiletries, and hair dryers.

This Jacksonville hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Microwaves, hypo-allergenic bedding, and change of towels can be requested. Housekeeping is provided daily.

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Hyatt Regency Jacksonville

  • Pool
  • Pet-friendly
  • Free WiFi
  • Restaurant
4.5 out of 5, Wonderful, 1,285 reviews
The price is CA $220
CA $252 total
includes taxes & fees
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Property amenities

Family friendly

  • Free area shuttle
  • Free rollaway/extra bed
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Microwave on request

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free area shuttle up to 3 mi
  • Free shopping center shuttle
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: USD 18 per person
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • First-run movies

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave on request
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 100
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 18.00 per person
  • Late check-out fee: USD 100 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 21 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Jacksonville Sheraton
Jacksonville Sheraton Hotel
Sheraton Hotel Jacksonville
Sheraton Jacksonville
Sheraton Jacksonville Hotel
Quality Suites Oceanfront Hotel Jacksonville Beach
Sheraton Jacksonville Hotel Jacksonville
Jacksonville Sheraton
Sheraton Jacksonville
Sheraton Jacksonville Hotel Hotel
Sheraton Jacksonville Hotel Jacksonville
Sheraton Jacksonville Hotel Hotel Jacksonville

Sheraton Jacksonville Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 724 out of 1015 reviews
Rating 8 - Good. 199 out of 1015 reviews
Rating 6 - Okay. 49 out of 1015 reviews
Rating 4 - Poor. 17 out of 1015 reviews
Rating 2 - Terrible. 26 out of 1015 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

YUSMANY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good choise
Stayed 1 night in Aug 2025

10/10 Excellent

Teaira

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great Stay! Very clean, welcoming staff, great location. My preferred place to stay going forward.
Stayed 2 nights in May 2025

8/10 Good

Vernell

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It's ok

The hotel was very nice. Disappointed that you had to pay for the cookies. Let me explain. I have stayed to hotels that not only off a free breakfast but also one free drink from the bar and a free late snack and popcorn for the kids. So to stay at a hotel with such a prestigious name and have to pay $4 for one cookie was a little much. Also the breakfast was not free.
Stayed 1 night in May 2025

10/10 Excellent

SolMaria

Liked: Cleanliness, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Would have 5 starred but the first night the room had A/C issues. They moved us the next day and comp’d me breakfast. Overall, good location and staff was great.
Stayed 2 nights in May 2025

8/10 Good

Carl

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel provide exceptional customer service and convenient options. The food selection was outstanding, and everyone maintained a spotless environment.
Stayed 1 night in May 2025

10/10 Excellent

Kenneth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and clean hotel
Stayed 2 nights in May 2025

10/10 Excellent

Chance

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

4/10 Poor

Bernard

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Let me start with saying the place was clean and extremely quiet. However issue I ran into was the staff, mainly the staff tha worked the bar and the restaurant area. The hotel staff like the front desk and hospitality were good. But the gentleman that worked the bar on Saturday night was beyond rude and unprofessional. I along with my guest stood at the entrance waiting to be seated as there was no sign to seat yourself. The staff working looked at me and said nothing about seating yourself. It was the customers at the bar who waved us over to set yourself. As we approached the bar and asked if we were to seat ourselves the bartender said well you can, like he really didn’t want to serve us. I asked if it was okay to sit outside. And he shrugged his shoulders and said yeah. The way he’d deliver the answer led me to ask the following question of will you serve us if we sit outside.
Stayed 2 nights in May 2025

10/10 Excellent

Corrie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Kristine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The indoor pool was refreshing. Buffet breakfast had good choices.
Stayed 5 nights in May 2025

10/10 Excellent

Monica

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Charrissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great customer service

The overall stay was great. The front desk clerk was amazing not sure of her name. She was able to accommodate my families request for extra bed and checking in.
Stayed 1 night in May 2025

10/10 Excellent

Kim

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Absolutely amazing facility. I would highly recommend. If ever in the area again, I will definitely stay here.
Stayed 1 night in May 2025

10/10 Excellent

Raeishia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
EVERYTHING WAS AMAZING!!!!
Stayed 1 night in May 2025

10/10 Excellent

Augusto

Stayed 1 night in May 2025

10/10 Excellent

Allen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent patio area and an indoor pool. Couple of charging spots available.
Stayed 1 night in May 2025

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only thing we noticed was we only had 1 wash cloth
Stayed 1 night in May 2025

8/10 Good

Jenna

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in May 2025

10/10 Excellent

LEROY

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk receptionist was very helpful and friendly she was the easiest check in I had in a long time I was very impressed I really appreciate her patience.
Stayed 1 night in May 2025

8/10 Good

Allyson

Stayed 1 night in May 2025

8/10 Good

Courtney

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect spot to downtown. My only complaint is the comforter was so thin
Stayed 1 night in Apr 2025

10/10 Excellent

Kathie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything I checked above
Stayed 2 nights in Apr 2025