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Towneplace Suites Marriott Jacksonville Butler Boulevard

3.0 star property
3-star Art Deco hotel in Southside

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Photo gallery for Towneplace Suites Marriott Jacksonville Butler Boulevard

Full-size fridge, microwave, stovetop, dishwasher
Property amenity
Suite, 2 Bedrooms
Reception
Studio, 1 King Bed with Sofa bed

Reviews

8.0 out of 10
Very good

Popular amenities

  • Hot tub
  • Pool
  • Kitchen
  • Housekeeping
  • Pet-friendly

Explore the area

View in a map
4801 Lenoir Ave, Jacksonville, FL, 32216
  • Place, Saint Vincent's Medical Center Southside
    ‪1 min drive‬
  • Place, Dog Wood Park of Jacksonville
    ‪2 min drive‬
  • Place, St. Johns Town Center
    ‪5 min drive‬
  • Airport, Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪30 min drive‬

Room options

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms

Suite, 2 Bedrooms

8.4 out of 10
Very good
(9 reviews)
  • 59 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds

View all photos for Studio, 1 King Bed with Sofa bed

Studio, 1 King Bed with Sofa bed

Studio, 1 King Bed with Sofa bed

8.8 out of 10
Excellent
(15 reviews)
  • 28 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

9.4 out of 10
Exceptional
(3 reviews)
  • 51 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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About the area

Jacksonville

Southside stay.Your stay at this Southside hotel places you within 3 miles (5 km) of Saint Vincent's Medical Center Southside and Dog Wood Park of Jacksonville. Also, Merill Road Shopping Center is within 3 miles (5 km) and St. Johns Town Center is within 6 miles (10 km).

What's nearby

  • Saint Vincent's Medical Center Southside - 1 min drive - 1.3 km
  • Dog Wood Park of Jacksonville - 2 min drive - 3.0 km
  • St. Johns Town Center - 5 min drive - 7.8 km
  • Mayo Clinic Florida - 13 min drive - 18.6 km
  • Jacksonville Naval Air Station - 22 min drive - 35.1 km

Getting around

  • San Marco Station - 9 min drive
  • Jacksonville Station - 19 min drive
  • Jacksonville International Airport (JAX) - 29 min drive

Restaurants

  • ‪Chick-fil-A - ‬13 min walk
  • ‪McDonald's - ‬7 min walk
  • ‪Cracker Barrel - ‬4 min walk
  • ‪Whataburger - ‬13 min walk
  • ‪Applebee's Grill + Bar - ‬8 min walk

About this property

Towneplace Suites Marriott Jacksonville Butler Boulevard

3-star Art Deco hotel in Southside
Towneplace Suites Marriott Jacksonville Butler Boulevard offers its guests an outdoor pool, a hot tub, and a fitness center. There's a snack bar/deli on site. Free breakfast is available. WiFi and wired Internet are free in public spaces.

A 24-hour business center and limo/town car service are available. The business-friendly Towneplace Suites Marriott Jacksonville Butler Boulevard also features barbecue grills, a picnic area, and coffee/tea in a common area. Self parking is free.

This Art Deco Jacksonville hotel is smoke free.

  • 1 building
  • 85 guestrooms or units
  • 4 levels
  • Built in 2008
  • Continental breakfast (free)
  • Deli
  • Business center (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site
Towneplace Suites Marriott Jacksonville Butler Boulevard offers 85 accommodations with safes and complimentary newspapers. Accommodations have separate sitting areas and are furnished with double sofa beds. 32-inch flat-screen televisions come with premium satellite channels. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

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Property amenities

Family friendly

  • In-room crib
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room sofa bed
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Hot tub
  • Outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (40 inch wide door)
  • Grab bar near toilet (30 inches high)
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (40 inches high)

Room amenities

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Bedroom

  • Bedsheets provided
  • Double sofa bed
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from May 22 2025 to December 31 2025 (dates subject to change):
  • Hot tub
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per stay (maximum USD 75 per stay)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per pet, per stay (maximum USD 75 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and JCB International. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Towneplace Suites Jacksonville Butler Boulevard
Towneplace Suites Marriott Butler Boulevard
Towneplace Suites Marriott Butler Boulevard Hotel
Towneplace Suites Marriott Butler Boulevard Hotel Jacksonville
Towneplace Suites Marriott Jacksonville Butler Boulevard
Towneplace Suites Marriott Jacksonville Butler Boulevard Hotel
Towneplace Suites Marriott Butler Boulevard Hotel
Towneplace Suites Marriott Butler Boulevard
Towneplace Suites Marriott Jacksonville Butler Boulevard Hotel
Hotel Towneplace Suites Marriott Jacksonville Butler Boulevard

Towneplace Suites Marriott Jacksonville Butler Boulevard Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 201 out of 465 reviews
Rating 8 - Good. 136 out of 465 reviews
Rating 6 - Okay. 53 out of 465 reviews
Rating 4 - Poor. 42 out of 465 reviews
Rating 2 - Terrible. 33 out of 465 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Terrible

Isaiah

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

2/10 Terrible

Bri

Stayed 1 night in Aug 2025

4/10 Poor

Edithbeth

Stayed 1 night in Jun 2025

10/10 Excellent

Natesha

Stayed 2 nights in Jul 2025

2/10 Terrible

Zipporah

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

2/10 Terrible

Justin

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 14 nights in Jul 2025

10/10 Excellent

Roshandra

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
They cut off the water on the last day and the garbage disposal didn’t work, but the hotel room was nicely remodeled and it was very clean. The lady at the front desk was professional and proficient. We will definitely use the hotel again.
Stayed 6 nights in Jul 2025

2/10 Terrible

Alicia

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
From the moment we arrived to the hotel the service was bad Debbie at the first desk was all but pleasant our room didn’t have ac or internet then the pool was dirty and the breakfast was gone by 8am we weren’t giving any towels or was our room serviced while we were there. I would not recommend this place to anymore until renovations are complete.
Stayed 2 nights in Jun 2025

6/10 Okay

Michelle

Travelled with family and small children
The rooms were nice and clean, the pool area isn’t great and the pool is dirty. The breakfast election is not that great..
Stayed 5 nights in Jun 2025

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We enjoyed staying at Towneplace due to location and suite option, and price.
Stayed 2 nights in Jun 2025

4/10 Poor

Tammy

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This pictures are very misleading. The pictures look like there is a separate sitting room. The pull out couch is right in front of the bed and barely extends all the way out without hitting the bed. Leaving no room in between. It was a tiny room, dirty and very dated. Breakfast was ok. Pool was full of leaves and the hot tub wasn’t working. Pillows were a joke. We wont stay here again. They shouldn’t call these suites. This is not a Marriott worthy property.
Stayed 2 nights in May 2025

10/10 Excellent

Taylor

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a great experience. 10/10 would recommend this hotel to anyone.
Stayed 5 nights in May 2025

8/10 Good

Natalya

Stayed 1 night in May 2025

4/10 Poor

Shantell

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
My room was extremely dirty. The dishwasher had sewage water in it, and it stunk really bad. There was leftover throw up from a previous guest on the sink. I feel like it was false advertising. I was excited to use the pool and Jacuzzi, but the pool was dirty and the Jacuzzi didn’t work.
Stayed 1 night in May 2025

10/10 Excellent

Michaela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Absolutely wonderful

Aldo and rachel were amazing. So helpful and so nice. Ill definitely be staying at this hotel every time i go to Jacksonville.
Stayed 1 night in May 2025

8/10 Good

Jamaal

Stayed 3 nights in May 2025

4/10 Poor

Charlotte

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 7 nights in May 2025

4/10 Poor

Antoine

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Furniture was aged, carpet could be replaced cause it’s make the room look and feel dirty. Other then that the bathroom made up for the look and feel of the room in general. The pool and spa look as if there’s no maintenance up keep and the spa was not working the temperature was cold as the pool. I wouldn’t recommend staying here it’s over price for your comfort.
Stayed 2 nights in May 2025

8/10 Good

matthew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Thulasi Ram

Stayed 3 nights in Apr 2025

10/10 Excellent

Anton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place
Stayed 1 night in Apr 2025

10/10 Excellent

Taylor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Apr 2025

10/10 Excellent

Juan, Sanford

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Prefer Town Suites By Marriott
Stayed 5 nights in Apr 2025

2/10 Terrible

Gregory

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

BIG Problems

The bathroom sink was plugged and water standing after use. Went to take a shower at 10pm and there was No Hot Water. Called front desk and they said All the rooms are without hot water but working to fix the issue. Then the music that plays in the hallways is too loud. In the still of the night I could hear it from inside my room while I was trying to go back to sleep. They are getting ready to remodel the rooms and have giant shipping containers in the parking lot taking up 50% of the parking spots.
Stayed 1 night in Apr 2025

2/10 Terrible

Christine

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The room was unacceptable. We had no where else to go because it was 1:30am, but we left first thing in the morning. Completely disappointed and would love my money back if possible. I have never been in such a terrible environment.
Stayed 6 nights in Mar 2025