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Tru by Hilton Jacksonville South Mandarin

Property class: 2.5
Enjoy the outdoor pool at this Jacksonville hotel

Choose dates to view prices

Photo gallery for Tru by Hilton Jacksonville South Mandarin

A modern hotel entrance with a covered walkway, palm trees, and a blue and white facade.
A self-service beverage station with a variety of drinks and snacks, a refrigerated display, and a coffee machine.
A modern lobby with a central reception desk, seating area with sofas, patterned rugs, and a view of the outdoors.
An outdoor patio with a pool, seating area, and string lights.
A modern lounge area with a sofa, chairs, and hanging lights.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning

Explore the area

View in a map
2970 HARTLEY ROAD, Jacksonville, FL, 32257
  • Place, Bowlero Mandarin
    ‪17 min walk‬
  • Place, Jacksonville Naval Air Station
    ‪8 min drive‬
  • Place, St. Johns Town Center
    ‪16 min drive‬
  • Airport, Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪40 min drive‬

Room options

View all photos for Basic Room, 1 King Bed

A modern room with a mounted TV, a desk, and a comfortable seating area.

Basic Room, 1 King Bed

8.8 out of 10
Excellent
(75 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Bathtub

A hotel room with a large bed, a desk with a chair, a TV, and a window with a view of trees.

Room, 1 King Bed, Bathtub

9.8 out of 10
Exceptional
(19 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed (Mobility & Hearing, Roll-In Shower)

A hotel room with a large bed, a desk with a chair, a TV, and a window with a view of trees.

Room, 1 King Bed (Mobility & Hearing, Roll-In Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed (Hearing)

A modern room with a mounted TV, a desk, and a comfortable seating area.

Room, 1 King Bed (Hearing)

9.8 out of 10
Exceptional
(6 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Queen Beds

A hotel room with two beds, a desk, a chair, a TV, and a window with a geometric pattern.

Room, 2 Queen Beds

9.2 out of 10
Wonderful
(102 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 2 Queen Beds, Bathtub

A hotel room with two beds, a desk, a chair, a TV, and a window with a geometric pattern.

Room, 2 Queen Beds, Bathtub

9.6 out of 10
Exceptional
(13 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 2 Queen Beds (Mobility & Hearing, Roll-In Shower)

A hotel room with two beds, a desk, a chair, a TV, and a window with a geometric pattern.

Room, 2 Queen Beds (Mobility & Hearing, Roll-In Shower)

10.0 out of 10
Exceptional
(3 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 2 Queen Beds (Hearing)

A hotel room with two beds, a desk, a chair, a TV, and a window with a view of trees.

Room, 2 Queen Beds (Hearing)

9.0 out of 10
Wonderful
(17 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

King Room-Hearing Accessible

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Guest Room With 1 King Bed, Roll-in Shower-Mobility/Hearing Accessible

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

King Room With Tub-Mobility Accessible

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

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About the area

Jacksonville

In Jacksonville .You'll be within 2 miles (3 km) of Bowlero Mandarin and 6 miles (10 km) of Mandarin Museum with a stay here. Mandarin Park and University Mall are also within 6 miles (10 km).

What's nearby

  • Bowlero Mandarin - 17 min walk - 1.4 km
  • Jacksonville Naval Air Station - 8 min drive - 13.1 km
  • St. Johns Town Center - 16 min drive - 27.1 km
  • EverBank Stadium - 24 min drive - 34.2 km
  • VyStar Veterans Memorial Arena - 26 min drive - 35.6 km

Getting around

  • Jacksonville Station - 27 min drive
  • Jacksonville International Airport (JAX) - 39 min drive

Restaurants

  • ‪Chick-fil-A - ‬12 min walk
  • ‪Whataburger - ‬5 min walk
  • ‪Cooper's Hawk Winery & Restaurant - Jacksonville – Mandarin Landing - ‬8 min walk
  • ‪Krispy Kreme - ‬3 min drive
  • ‪Bob Evans - ‬10 min walk

About this property

Tru by Hilton Jacksonville South Mandarin

Enjoy the outdoor pool at this Jacksonville hotel
Tru by Hilton Jacksonville South Mandarin offers its guests an outdoor pool and a 24-hour fitness center. There's a snack bar/deli on site. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center and a meeting room are available. A vending machine, an arcade/game room, and coffee/tea in a common area are also featured at the business-friendly Tru by Hilton Jacksonville South Mandarin. Free self parking is available.

This Jacksonville hotel is smoke free.

  • 106 guestrooms or units
  • 4 levels
  • Built in 2021
  • Buffet breakfast (free)
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Coffee in lobby
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Game room or arcade
  • Television in lobby
  • Elevator
  • No smoking on site
  • 1 conference room
Tru by Hilton Jacksonville South Mandarin offers 106 accommodations with hair dryers and irons/ironing boards. LCD televisions come with premium cable channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Similar properties

Lobby
Wyndham Garden Jacksonville
Southside
  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
3.9 out of 5, Good, 2,029 reviews
The price is CA $109
CA $123 total
includes taxes & fees
Sep 6 - Sep 7
Wyndham Garden Jacksonville

Property amenities

Family friendly

  • Arcade/game room
  • Fenced pool
  • Mini-fridge
  • Outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Arcade/game room
  • Outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Grab bar in shower (21 inches high)
  • Handrails in stairways (34 inches high)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Entertainment

  • LCD TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 80.63 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 80.63 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

TRU Jacksonville South Mandarin
Tru by Hilton Jacksonville South Mandarin Hotel
Tru by Hilton Jacksonville South Mandarin Jacksonville
Tru by Hilton Jacksonville South Mandarin Hotel Jacksonville

Frequently asked questions

How close is Tru by Hilton Jacksonville South Mandarin to the airport?

Tru by Hilton Jacksonville South Mandarin is 19.8 mi (24-min drive) away from the Jacksonville, FL (CRG-Jacksonville Executive at Craig) airport, the closest popular airport to the property.

How much does it cost to stay at Tru by Hilton Jacksonville South Mandarin?

As of Aug 19, 2026, prices found for a 1-night stay for 2 adults at Tru by Hilton Jacksonville South Mandarin on Aug 30, 2026 start from CA $119, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Tru by Hilton Jacksonville South Mandarin have an airport shuttle?

Airport shuttle services are not available at Tru by Hilton Jacksonville South Mandarin.

Does Tru by Hilton Jacksonville South Mandarin offer free breakfast?

Tru by Hilton Jacksonville South Mandarin offers free buffet breakfast every day from 6:00 AM to 10:00 AM.

Is there a casino at Tru by Hilton Jacksonville South Mandarin?

No, there is no casino at this hotel, but bestbet Orange Park (8-min drive) is nearby.

What time is check-in at Tru by Hilton Jacksonville South Mandarin?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Tru by Hilton Jacksonville South Mandarin?

This hotel offers free self parking.

Does Tru by Hilton Jacksonville South Mandarin have a pool?

Tru by Hilton Jacksonville South Mandarin features an outdoor pool.

Does Tru by Hilton Jacksonville South Mandarin have a spa?

There are no spa services available at this hotel.

How close is Tru by Hilton Jacksonville South Mandarin to downtown Jacksonville?

Tru by Hilton Jacksonville South Mandarin is 10.3 mi away from Jacksonville.

Tru by Hilton Jacksonville South Mandarin Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 725 out of 1009 reviews
Rating 8 - Good. 173 out of 1009 reviews
Rating 6 - Okay. 53 out of 1009 reviews
Rating 4 - Poor. 28 out of 1009 reviews
Rating 2 - Terrible. 30 out of 1009 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

RENEE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As always staying at Tru is convenient...always clean...and staff was friendly...
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful Property, very clean, great staff!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Room was very clean and the Continental Breakfast actually very good!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was very good as was the hospitality and room
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Nyasia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely would stay again!!
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room and great breakfast and amenities
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very clean and is fairly new...I believe. The rooms are a bit smaller than Tryp by Wyndham, but have a similar decor. Breakfast was good. It's a great place to stay!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Nancy

Great property!
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

FRANCES

Liked: Cleanliness, staff & service, amenities
Everything was great, from checking in with Kathy, to a clean spacious room and breakfast , this was a great stay !!!
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Jaymie

Liked: Cleanliness, staff & service, amenities
Clean rooms, friendly staff, breakfast til 10am and 24 hr coffee.
Stayed 6 nights in Feb 2026
Verified review

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Traveling for business. Clean and comfortable. Staff very helpful.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

myrtle

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Johanthan

Liked: Cleanliness, amenities, property conditions & facilities
Would stay again
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Junior

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. The only issue I had was its isolated location.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Lilian

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast could have more choice.
Stayed 1 night in May 2026
Verified review

8/10 Good

Brittany

Liked: Cleanliness, staff & service, property conditions & facilities
Pet friendly, clean
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, amenities
Great location and hotel. Would stay again
Stayed 4 nights in Nov 2025
Verified review

10/10 Excellent

Melissa

Liked: Cleanliness, amenities, property conditions & facilities
Love this place, it’s always a nice experience, staff is super friendly and room is comfy and cozy!
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Michael

Liked: Cleanliness
It was very nice
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location and a good stay
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Bruno

Liked: Cleanliness, staff & service, amenities
Clean room, attentive staff and convenient location.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Jimena

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay at this TRU HOTEL is always great! Great staff, always clean and welcoming.. also Dog friendly is perfect!
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Matthew

Friendly staff, clean and comfortable room, and good amenities
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Rodney

Liked: Amenities
Great hotel!
Stayed 4 nights in Oct 2025

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