Tru By Hilton Jacksonville St Johns Town Center

2.5 star property
Hotel near St. Johns Town Center in Jacksonville

Choose dates to view prices

Photo gallery for Tru By Hilton Jacksonville St Johns Town Center

Snack bar
Lobby
Room, 2 Queen Beds
Property entrance
Daily buffet breakfast for a fee

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Gym
  • Pet-friendly
  • 24/7 front desk
  • Parking included
  • Air conditioning

Explore the area

View in a map
4640 Tropea Way, Jacksonville, FL, 32246
  • Place, St. Johns Town Center
    ‪3 min walk‬
  • Place, Topgolf
    ‪16 min walk‬
  • Place, University of North Florida
    ‪2 min drive‬
  • Airport, Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪28 min drive‬

Room options

Room, 1 King Bed

9.4 out of 10
Exceptional
(38 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

9.2 out of 10
Wonderful
(35 reviews)
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Bathtub (Hearing)

7.0 out of 10
Good
(2 reviews)
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Bathtub (Hearing)

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Hearing)

8.0 out of 10
Very good
(1 review)
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Hearing)

10.0 out of 10
Exceptional
(3 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible (Hearing)

9.4 out of 10
Exceptional
(6 reviews)
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

King Room

  • Sleeps 2

King Room-Hearing Accessible-Roll-in Shower

  • Sleeps 2

2 Queen Beds Room

  • Sleeps 4

Room with Two Queen Beds-Hearing Accessible

  • Sleeps 4

King Room-Hearing Accessible with Bathtub

  • Sleeps 2

King Room-Hearing Accessible

  • Sleeps 2

Hearing Accessible Room With 2 Queen Beds And Bathtub

  • Sleeps 4

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About the area

Jacksonville

Southside stay.With a stay at this Southside hotel, you'll be within half a mile (1 km) of St. Johns Town Center and 2 miles (3 km) of Topgolf. University of North Florida and UNF Arena are also within 3 miles (5 km).

What's nearby

  • St. Johns Town Center - 3 min walk - 0.3 km
  • Topgolf - 16 min walk - 1.4 km
  • University of North Florida - 2 min drive - 2.0 km
  • Morocco Shrine Center - 3 min drive - 3.4 km
  • Mayo Clinic Florida - 10 min drive - 12.5 km

Getting around

  • Jacksonville Station - 23 min drive
  • Jacksonville International Airport (JAX) - 26 min drive

Restaurants

  • ‪Chick-fil-A - ‬5 min walk
  • ‪McDonald's - ‬5 min walk
  • ‪The Cheesecake Factory - ‬8 min walk
  • ‪Texas Roadhouse - ‬4 min walk
  • ‪Ted's Montana Grill - ‬8 min walk

About this property

Tru By Hilton Jacksonville St Johns Town Center

Hotel near St. Johns Town Center in Jacksonville
There's a snack bar/deli on site. Public spaces have free WiFi. You'll find a 24-hour business center on site. A 24-hour fitness center, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Tru By Hilton Jacksonville St Johns Town Center. Self parking is free.

This Jacksonville hotel is smoke free.

  • 98 guestrooms or units
  • Deli
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Pool or billiards table
  • Elevator
  • No smoking on site
Tru By Hilton Jacksonville St Johns Town Center offers 98 air-conditioned accommodations with bathrobes and hair dryers. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 55-inch LCD televisions come with premium cable channels and pay movies.

Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary toiletries and blackout drapes/curtains. Housekeeping is provided on request.

Similar properties

Property amenities

Family friendly

  • In-room crib
  • In-room refrigerator
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 9:00 AM on weekdays and 6:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Billiards/pool table
  • Games

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (36 inch wide door)
  • Stair-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 55-inch LCD TV with premium cable channels
  • Pay movies

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free crib
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in time starts at 4:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per day
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay, and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

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Tru By Hilton Jacksonville St Johns Town Center Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 575 out of 816 reviews
Rating 8 - Good. 146 out of 816 reviews
Rating 6 - Okay. 48 out of 816 reviews
Rating 4 - Poor. 23 out of 816 reviews
Rating 2 - Terrible. 24 out of 816 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good central location
Stayed 1 night in Sep 2025

10/10 Excellent

Karl

Stayed 2 nights in Sep 2025

10/10 Excellent

Leila

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Aug 2025

10/10 Excellent

Mitchell

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great reception staff
Stayed 2 nights in Aug 2025

8/10 Good

Misty

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great little place to stay close to everything.
Stayed 1 night in Aug 2025

10/10 Excellent

Pam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

David, CHESTERFIELD

Stayed 1 night in Aug 2025

8/10 Good

Ray

Stayed 1 night in Aug 2025

8/10 Good

Martha

Liked: Cleanliness, staff & service, property conditions & facilities
Cute
Stayed 1 night in Aug 2025

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Becky

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and do close to UNF and St John's Town Center. Very friendly staff, we will be back.
Stayed 1 night in Aug 2025

10/10 Excellent

Tanya

Stayed 1 night in Aug 2025

6/10 Okay

Alvaro

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Nicholas

Stayed 1 night in Aug 2025

10/10 Excellent

Tanya

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Daniel

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Small room for the price

The staff was great, the breakfast was yummie. The room was small, the bed and pillows were not good. The bathroom was nice
Stayed 1 night in Aug 2025

10/10 Excellent

Calvin

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Jul 2025

10/10 Excellent

Patricia

Stayed 1 night in Jul 2025

8/10 Good

Caroline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would like more fruit options
Stayed 2 nights in Aug 2025

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Bruce

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience. Staff was very friendly
Stayed 1 night in Aug 2025

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Did not love the bed. Not all that comfortable and very noisy just when you would sit down on it. Everything else was great.
Stayed 1 night in Aug 2025

10/10 Excellent

Thomas

Stayed 1 night in Jul 2025

10/10 Excellent

Erin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Miguel

Stayed 1 night in May 2025