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WelcomHeritage Mandir Palace

4.0 star property
4-star historic hotel perfect for exploring Jaisalmer

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Photo gallery for WelcomHeritage Mandir Palace

Front of property
View from property
Surya Mahal Suite
Reception
Interior
Reviews
8.4

Very good

Popular amenities

  • PoolPoolPool
  • Parking includedParking includedParking included
  • LaundryLaundryLaundry
  • RestaurantRestaurantRestaurant
  • Room serviceRoom serviceRoom service
  • Free WiFiFree WiFiFree WiFi

Check out the area

Map
Gandhi Chowk, Jaisalmer, Rajasthan, 345001
  • Popular LocationJaisalmer Fort5 min walk
  • Popular LocationNathmalji-ki-Haveli5 min walk
  • Popular LocationPatwon-ki-Haveli8 min walk
  • AirportJaisalmer (JSA)42 min drive

Room options

View all photos for Surya Mahal Suite

Surya Mahal Suite

Surya Mahal Suite

  • 51 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Golden Suite

Golden Suite

Golden Suite

  • 36 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • 29 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Traditional Room

Traditional Room

Traditional Room

  • Sleeps 2
  • 1 Double Bed

Similar properties

Exterior
Jaisalmer Marriott Resort & Spa
Pool
Parking included
Free WiFi
Restaurant
4.6 out of 5, Wonderful, (103)
The price is CA $98
per night
CA $116 total
includes taxes & fees
17 May - 18 May
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About the area

Jaisalmer

Central Jaisalmer getaway .With a stay at this Jaisalmer hotel, you'll be steps from Nathmalji-ki-Haveli and a 5-minute walk from Jaisalmer Fort. Bhatia Market and Patwon-ki-Haveli are also within half a mile (1 km).

What's nearby

  • Jaisalmer Fort - 5 min walk
  • Bhatia Market - 5 min walk
  • Nathmalji-ki-Haveli - 5 min walk
  • Patwon-ki-Haveli - 8 min walk
  • Lake Gadisar - 3 min drive

Getting around

  • Jaisalmer Station - 7 min drive
  • Jaisalmer (JSA) - 24 min drive

Restaurants

  • Chandan Shree Restaurant - 1 min walk
  • Saffron Restaurant - Nachna Haveli - 3 min walk
  • Sunset Palace - 14 min walk
  • Kuku Coffee Shop - 14 min walk
  • Trio Restaurant - 3 min walk

About this property

WelcomHeritage Mandir Palace

4-star historic hotel perfect for exploring Jaisalmer
There's a restaurant on site. Public spaces have free WiFi. You'll find a business center on site. Event space at this hotel measures 900 square feet (84 square meters) and includes conference space. An outdoor pool, a terrace, and multilingual staff are also featured at the business-friendly WelcomHeritage Mandir Palace. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Jaisalmer hotel.

  • 28 guestrooms or units
  • 900 sq ft of conference space
  • 84 sq m of conference space
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Dining venue
WelcomHeritage Mandir Palace offers 28 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished and decorated. LCD televisions come with digital channels. Bathrooms include showers, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary newspapers and complimentary bottled water. Irons/ironing boards and hair dryers can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Awards and affiliations

The property is a member of Heritage Hotels of India.

Languages

English, Hindi

Property amenities

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Playground

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, covered self parking on site
  • Free secured, covered valet parking on site
  • RV/bus/truck parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • 1 restaurant
  • 24-hour room service

Things to do

  • Outdoor pool
  • Playground

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • In-room accessibility
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • Digital channels
  • LCD TV

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Heating

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Desk
  • Desk chair
  • Electrical adapters/chargers
  • Free newspapers
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Local maps
  • Phone
  • Safe
  • Slippers
  • Turndown service

Policies

Check-in

Check-in start time: noon; Check-in end time: 2:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at WelcomHeritage Mandir Palace

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for INR 3000.0 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: INR 3000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments, and cash
Mobile payment options include: Paytm
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property accepts Visa, Mastercard, cash, mobile payments, and Paytm. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Mandir Palace
WelcomHeritage Mandir Palace
WelcomHeritage Mandir Palace Hotel
WelcomHeritage Mandir Palace Hotel Jaisalmer
WelcomHeritage Mandir Palace Jaisalmer
Mandir Palace Hotel Jaisalmer
Mandir Palace Jaisalmer
Mandir Palace Hotel Jaisalmer
WelcomHeritage Mandir Palace Hotel
WelcomHeritage Mandir Palace Jaisalmer
WelcomHeritage Mandir Palace Hotel Jaisalmer

WelcomHeritage Mandir Palace Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 20 out of 43 reviews" "
Rating 8 - Good. 15 out of 43 reviews" "
Rating 6 - Okay. 5 out of 43 reviews" "
Rating 4 - Poor. 2 out of 43 reviews" "
Rating 2 - Terrible. 1 out of 43 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Bakulesh

Stayed 1 night in Nov 2023

6/10 Okay

Tahsin

Travelled with group
Liked: Cleanliness
Disliked: Staff & service
Beautiful palace, very poor service
The palace itself is stunning. However, service is poor. Breakfast ends at 9:30. We had to rush for the breakfast. Breakfast was really bad. Burnt, dried and stale. No tissue paper, no hair dryer, no iron. I have never seen a toilet paper role that thin. Hot water takes forever to mix. Most of the time, internet doesn’t work.
Stayed 2 nights in Mar 2023

8/10 Good

Bharat

Liked: Cleanliness, staff & service, property conditions & facilities
WelcomHeritage Mandir Palace - A mixed bag
A clean and cosy hotel. Bed linen and towels could have been a little newer, but the service in the restaurants was excellent. WiFi was extremely lousy. Hotel should invest in a few range extenders.
Stayed 1 night in Feb 2023

10/10 Excellent

Sheryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The manager was very helpful in every way, making sure i had everything i needed and arranging a driver for my next destination. Staff was professional and facilities were lovely.
Stayed 2 nights in Jan 2023

10/10 Excellent

Remela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Golden City Mandir Palace Hotel
A beautiful hotel with a special charm. The architectural design of the buildings is amazing. Such intricate designs. The hotel is like a maze, so very interesting to walk around. There are few different temples in the complex but need to get its opening times. There is a museum in the complex as well. Walking distance to the fort. Take a walk up for sunrise. Staff are friendly and very welcoming
Stayed 1 night in Dec 2022

10/10 Excellent

Remela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
17th Century Mandir Palace
It was an amazing experience at this property. The staff were friendly and helful. The place was like a maze, very interesting. It was amazing how well kept the place is. Jaisalmer, the Golden City. The hotel is close to the fort so you can walk or talk a rickshaw.
Stayed 1 night in Dec 2022

10/10 Excellent

Vinay, Fullerton

Stayed 2 nights in Nov 2022

4/10 Poor

south

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Oh what a shame - reality way below what it should
What a disappointment, This is a historic building part place museum, part home and part hotel. It should be great. We stayed 3 nights and ended up having three different rooms. the first was large ground floor with a foot path outside the window, so no privacy, and next to a noisy stairwell. Then moved to a very small low-ceilinged room where the air conditioner was as quite as a Boeing 737 on take-off - finally moved to a very pleasant quiet room that we should have had from inception. We booked a pool view balcony room but it appears that they don't exist at all - misdescription on Hotels.com website. Wifi proved impossible to log into and I discovered that their security certificate had expire in 2019 so no Apple device would log in. Manager seemed totally unaware. of this. The grilled chicken sandwich which my wife and I had for lunch (only food that day) gave us both alimentary problems. Hotel manager just seemed imperious and not caring at all Lives off being what it is, an important historic former palace in a convenient location, but management lets it down badly. Simply don't appear interested in overseas individual travellers - Our only disappointment in 5 weeks of travel
Stayed 3 nights in Oct 2022

10/10 Excellent

Rakesh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. Very supportive and welcoming staff. Great place to stay.
Stayed 1 night in Jan 2022

10/10 Excellent

Dhruv

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
We were a large group of 12 with an age range from 2 till 65 and without exception, all of us were happy with the facilities, cleanliness, helpfulness and the food. The historic significance of the hotel was also impressive and the staff were all very hospitable.
Stayed 1 night in Dec 2021