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Palazzo Hotel

5.0 star property
5-star luxury hotel near Montecasino

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Photo gallery for Palazzo Hotel

Relax by the pool surrounded by lounge chairs and umbrellas in a comfortable setting.
Relax in a serene outdoor space surrounded by lush greenery and comfortable seating.
Experience the grandeur of this beautifully designed space with high ceilings, large columns, and arched doorways.
Classic architecture with a symmetrical facade, arched windows, and a second-floor balcony.
Experience the grandeur of our lobby, featuring a stunning chandelier, cityscape painting, and elegant columns.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Spa
  • Parking included
  • Room service

Explore the area

View in a map
Montecasino Boulevard, Fourways, Sandton, Gauteng, 2021
  • Montecasino
    ‪2 min walk‬
  • Fourways Farmers Market
    ‪5 min walk‬
  • Fourways Mall
    ‪8 min walk‬
  • Johannesburg (JNB-O.R. Tambo Intl.)
    ‪26 min drive‬

Room options

View all photos for Presidential Suite

Classic design with a large bed, bedside tables, and artwork adorns this inviting space.

Presidential Suite

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite

Classic design with a large bed, bedside tables, and artwork adorns this inviting space.

Suite

10.0 out of 10
Exceptional
(1 review)
  • 63 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Double Room

Two single beds with decorative pillows, a nightstand, dresser, and television, set amidst framed landscape paintings and a patterned carpet.

Superior Double Room

9.6 out of 10
Exceptional
(8 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room

Relax in comfort with a large bed, bedside table, and plush chair.

Executive Room

  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room

Relax in comfort with a large bed, framed artwork, and elegant decor.

Superior Room

7.8 out of 10
Good
(8 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 Double Bed OR 1 King Bed

View all photos for Penthouse

Relax in comfort with a large bed, framed artwork, and elegant decor.

Penthouse

  • 3 bedrooms
  • Sleeps 9
  • 3 King Beds

View all photos for Deluxe Room

Relax in comfort with a large bed, framed artwork, and elegant decor.

Deluxe Room

10.0 out of 10
Exceptional
(5 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

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About the area

Johannesburg

Sandton stay.At this Sandton hotel, you'll be steps from Montecasino and within a 15-minute walk of Pieter Toerien Theatre. Fourways Mall and Fourways Farmers Market are also within 2 miles (3 km).

What's nearby

  • Montecasino - 2 min walk - 0.2 km
  • Fourways Farmers Market - 5 min walk - 0.5 km
  • Fourways Mall - 8 min walk - 0.7 km
  • Sandton City Mall - 12 min drive - 13.7 km
  • Nelson Mandela Square - 13 min drive - 14.0 km

Getting around

  • Johannesburg Sandton Station - 25 min drive
  • O.R. Tambo Intl. Airport (JNB) - 30 min drive

Restaurants

  • ‪KFC - ‬3 min walk
  • ‪Fego Caffé - ‬3 min walk
  • ‪Milky Lane - ‬3 min walk
  • ‪Texan Wing Bar - ‬4 min walk
  • ‪3sixty - Liquid Lounge - ‬3 min walk

About this property

Palazzo Hotel

5-star luxury hotel near Montecasino
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a business center and meeting rooms.

WiFi is free in public spaces. An outdoor pool, spa services, and a terrace are also featured at the luxury Palazzo Hotel. Self parking is free.

Smoking is allowed in designated areas at this 5-star Johannesburg hotel.

  • 1 building
  • 246 guestrooms or units
  • 5 levels
  • Meeting rooms
  • Built in 2000
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Beauty salon
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Palazzo Hotel offers 246 accommodations with iPod docking stations and minibars. Flat-screen televisions come with satellite channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and designer toiletries.

This Johannesburg hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Guests can pamper themselves by indulging in the onsite spa services. Services include body wraps, body scrubs, body treatments, and manicures and pedicures.

Languages

English

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Experience the grandeur of our lobby, featuring a stunning chandelier and elegant columns.

Pivot Hotel Montecasino

  • Pool
  • Spa
  • Kids pool
  • Free WiFi
4.6 out of 5, Wonderful, 324 reviews
The price is CA $187
CA $218 total
includes taxes & fees
Sep 7 - Sep 8
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Property amenities

Family friendly

  • Outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: ZAR 325 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • Flat-screen TV with satellite channels
  • iPod dock

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Electric kettle
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for ZAR 325 per day.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately ZAR 325 per person
  • Rollaway bed fee: ZAR 325 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. For guests' safety, the property includes a smoke detector and window guards in each accommodation.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.

Property is also known as

Montecasino Palazzo
Palazzo Montecasino
Palazzo Montecasino Hotel
Palazzo Montecasino Hotel Johannesburg
Palazzo Montecasino Johannesburg
Palazzo Hotel Johannesburg
Palazzo Hotel Sandton
Palazzo Johannesburg
The Palazzo At Montecasino
Palazzo Sandton

Palazzo Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 344 out of 474 reviews
Rating 8 - Good. 75 out of 474 reviews
Rating 6 - Okay. 28 out of 474 reviews
Rating 4 - Poor. 13 out of 474 reviews
Rating 2 - Terrible. 14 out of 474 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Lauren

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a wonderful experience
Stayed 3 nights in May 2025

10/10 Excellent

Dee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Bonnie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing and the building and grounds were so beautiful
Stayed 2 nights in Apr 2025

10/10 Excellent

shaun

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful hotel with amazing staff
Stayed 2 nights in Apr 2025

10/10 Excellent

Nico

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Philip

Stayed 1 night in Apr 2025

10/10 Excellent

Dean

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great trip and a only a small walk into montecasino for plenty of restaurant
Stayed 2 nights in Apr 2025

6/10 Okay

piara

Stayed 2 nights in Mar 2025

4/10 Poor

piara

Stayed 2 nights in Mar 2025

2/10 Terrible

piara

Stayed 2 nights in Mar 2025

10/10 Excellent

Coenraad

Stayed 1 night in Jan 2025

4/10 Poor

Rohit

Business traveller
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities

Nice people but really bad experience with hotel

Cockroaches in room. One below bed and 2 in the bathroom. I got a room change because of this. New room did not have bedside lamp in working condition and door not in working condition I also was not given a proper receipt for my stay and it’s been 2 days and I go to a hold for over 10 mins from an international call. I cannot imagine any other hotel of such stature not picking up a telephone line after more than a few seconds on an IVR. I am calling on their published numbers It’s pathetic service for such a nice property
Stayed 3 nights in Mar 2025

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my4 th time to the property the staff is excellent!
Stayed 3 nights in Mar 2025

10/10 Excellent

Simon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

Karl

Stayed 4 nights in Feb 2025

10/10 Excellent

Vironica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Elegant, oriental venue

Beautiful place, the best shower from all hotels I have stayed at.
Stayed 2 nights in Mar 2025

10/10 Excellent

Dawn

Great property. Great Service
Stayed 1 night in Mar 2025

10/10 Excellent

Sphamandla

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The most amazing hotel in Johannesburg

I stayed for one night with my two daughters 8 and 4 year old. We totally love the hotel and look forward to an even longer stay with you. Amazing facilities and friendly staff
Stayed 1 night in Mar 2025

6/10 Okay

Brett

Stayed 1 night in Feb 2025

6/10 Okay

John

Palazzo- MonteCasino

We booked a deluxe room because it had an outside space. The room was dark with poor lighting making it virtually impossible for my wife to do her makeup or for me to shave. We had to continually ask for items that were complimentary to be put in the room ( tea, coffee etc). The front of house were bordering on rude and the guy Elliot in charge of customer services was a complete liar, which led to a stressful time. The place is in need of decoration and updating as it’s supposed to be a top quality establishment. The tv was dated and could not be tuned in properly with no menu or any way to find out what programs were playing. The outside seating area gave a lovely view of the gardens ( that are magnificent) but the table and chairs were never cleaned. The pool area and all the outside spaces are lovely and probably the best features of the hotel. Some positives but overall disappointing. Photos showing poor quality tv , the lines are all over the screen and broken light that was supposed to have been fixed .
Stayed 7 nights in Jan 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Vironica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Uchenna

Stayed 1 night in Jan 2025

8/10 Good

Gokhan

Stayed 2 nights in Jan 2025

2/10 Terrible

ney

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025