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The Lakeland Kendal Hotel, Sure Hotel Collection by BW

3.0 star property
Enjoy the restaurant at this 3-star Kendal hotel

Choose dates to view prices

Photo gallery for The Lakeland Kendal Hotel, Sure Hotel Collection by BW

1 bedroom, desk, iron/ironing board, bed sheets
Bar (on property)
Combined shower/tub, hair dryer, towels
Interior detail
Front of property

Reviews

8.2 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Bar
  • Room service
  • Housekeeping
  • Free WiFi

Explore the area

Map
Station Road, Kendal, England, LA9 6BT
  • Kendal Castle
    ‪9 min walk‬
  • Brewery Arts Centre
    ‪11 min walk‬
  • Sizergh Castle
    ‪8 min drive‬

Room options

View all photos for Family Room, Multiple Beds, Non Smoking

1 bedroom, desk, iron/ironing board, bed sheets

Family Room, Multiple Beds, Non Smoking

  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Standard Room, 2 Single Beds, Non Smoking

1 bedroom, desk, iron/ironing board, bed sheets

Standard Room, 2 Single Beds, Non Smoking

7.0 out of 10
Good
(2 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Single Bed, Non Smoking

1 bedroom, desk, iron/ironing board, bed sheets

Standard Room, 1 Single Bed, Non Smoking

  • Sleeps 1
  • 1 Twin Bed

View all photos for Family Room, Multiple Beds, Non Smoking

1 bedroom, desk, iron/ironing board, bed sheets

Family Room, Multiple Beds, Non Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Room, 3 Single Beds, Non Smoking

1 bedroom, desk, iron/ironing board, bed sheets

Standard Room, 3 Single Beds, Non Smoking

  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Room, 1 Double Bed, Non Smoking

1 bedroom, desk, iron/ironing board, bed sheets

Standard Room, 1 Double Bed, Non Smoking

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 2
  • 1 Double Bed

About the area

Kendal

In Kendal .Your stay at this hotel will put you steps from Kendal Museum and a 5-minute walk from The Quaker Tapestry Museum & Exhibition. Also, Kendal Castle is within half a mile (1 km) and Brewery Arts Centre is within 2 miles (3 km).

What's nearby

  • Kendal Castle - 9 min walk - 0.8 km
  • Brewery Arts Centre - 11 min walk - 1.0 km
  • Museum of Lakeland Life & Industry - 13 min walk - 1.1 km
  • Sizergh Castle - 8 min drive - 9.2 km
  • Levens Hall and Gardens - 9 min drive - 11.5 km

Getting around

  • Kendal Station - 1 min walk
  • Manchester Airport (MAN) - 92 min drive

Restaurants

  • ‪McDonald's - ‬8 min walk
  • ‪Masons Yard 24 - ‬6 min walk
  • ‪Domino's Pizza - ‬5 min walk
  • ‪Stramongate Chip Shop - ‬3 min walk
  • ‪The Duke of Cumberland - ‬3 min walk

About this property

The Lakeland Kendal Hotel, Sure Hotel Collection by BW

Enjoy the restaurant at this 3-star Kendal hotel
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. The Lakeland Kendal Hotel, Sure Hotel Collection by BW also features room service (during limited hours), a television in a common area, and an elevator.

This 3-star Kendal hotel is smoke free.

  • 43 guestrooms or units
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
The Lakeland Kendal Hotel, Sure Hotel Collection by BW offers 43 accommodations with coffee/tea makers. Business-friendly amenities include desks and desk chairs, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Bathrooms include shower/tub combinations. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

Languages

English, Polish

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  • Parking included
  • Free WiFi
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The price is CA $90
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includes taxes & fees
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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking within 0.2 miles (GBP 2 per day)
  • Onsite parking includes off-street options

Food and drink

  • Daily English breakfast available 6:30 AM to 9:00 AM for a fee: GBP 10 for adults and GBP 10 for children
  • A bar/lounge
  • A restaurant

Things to do

  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • TV

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Restaurant dining guides

More

  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately GBP 10 for adults and GBP 10 for children
  • Offsite parking fee: GBP 2 per day (0.2 mi away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

County Hotel Kendal
County Hotel
County Kendal
County Hotel
The Lakeland Kendal Hotel, Sure Hotel Collection by BW Hotel
The Lakeland Kendal Hotel, Sure Hotel Collection by BW Kendal

The Lakeland Kendal Hotel, Sure Hotel Collection by BW Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 63 out of 141 reviews
Rating 8 - Good. 44 out of 141 reviews
Rating 6 - Okay. 18 out of 141 reviews
Rating 4 - Poor. 8 out of 141 reviews
Rating 2 - Terrible. 8 out of 141 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

James

Business traveller

Disappointing

A little disappointing, I understand the hotel has just been purchased, however considering this it took a while to figure out that the hotel is now under a different name. The hotel needs work which is expected, however the fact the restaurant is not open for evening meals was just annoying.
Stayed 1 night in Mar 2025

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Barry

New Ownership

We had problem finding the place as the name on the hotel was different We went past it three times We had to change rooms three times as the central heating was very loud and rattling dreadfully The maintenance man was not working that day No menu for breakfast just asked what cooked food we would like We had to screw the head of the shower up as it was not flowing properly and the mirror in the bathroom was so high I could only see my forehead in it The manager was very apologetic as they had only just taken over the hotel
Stayed 1 night in Mar 2025

8/10 Good

Richard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business trip as I was training at Head UK. Convenient as it was close enough to be within walking distance so no reason to move my vehicle once I had parked.
Stayed 2 nights in Nov 2024

10/10 Excellent

Felix

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Slawomir

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice service. Clean room. Great breakfast, hotel could improve and invest in a coffee machine.
Stayed 2 nights in Feb 2025

10/10 Excellent

Luke

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff, well situated and good value.
Stayed 1 night in Feb 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Milaneth

Stayed 1 night in Dec 2024

8/10 Good

Kay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable, tidy and good value

The staff were great. Really made my stay better. Last minute booking to avoid camping in the torrential weather and the girls working were very helpful with everything. Had an awesome night sleep. Reasonably priced for the comfort provided and breakfast was great! Would stay again.
Stayed 1 night in Dec 2024

10/10 Excellent

Lord William, KELSO

Stayed 1 night in Jan 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Short trip

Found the staff very helpful, point out the free car park. Room tidy, and the breakfast was fine.
Stayed 1 night in Dec 2024

8/10 Good

john

Liked: Cleanliness, property conditions & facilities, room comfort
Comfortable bed. Parking was a problem. Unable to access bottle opener. Foreign body in breakfast
Stayed 1 night in Dec 2024

10/10 Excellent

Paul

Stayed 1 night in Nov 2024

8/10 Good

Nikkie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

4/10 Poor

Jude

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Cheap stay hence beds that crunch and need better

Parking a no go if you're over 2.1m high. If not you have to drive over the road into a tight car park. Options not great. Stain on carpet upstairs looks like there's been a murder or a birth. Locations ok 10 mins walk to centre, hotels limited for food and drink so go elsewhere
Stayed 1 night in Nov 2024

10/10 Excellent

john

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort

Ideal break hotel

Enjoyed stay a bit cold but room warmed up staff very helpful with parking options. Did not have time to check out facilities available. Will be back again.
Stayed 1 night in Nov 2024

6/10 Okay

Karen

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Nov 2024

10/10 Excellent

Martyn

Stayed 1 night in Nov 2024

6/10 Okay

Tony

Liked: Staff & service

Did the job...but only just.

Hotel is in a convenient location for access to the town centre but has limited (3 spaces) for parking. Decor and facilities are a bit dated and in need of update. Food was good but breakfast was a slow experience as waitres was working alone and struggling to keep up.
Stayed 1 night in Nov 2024

10/10 Excellent

Mandy

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The staff couldn’t do enough to help
Stayed 1 night in Nov 2024

4/10 Poor

David

Liked: Staff & service
Very tired looking, wore Badly stsined Carpets, chippe, worn paint work. The worse Breakfast and its sevice We have Ever had. Wrong orders, all items, Over cooked, dry, Easyest meal to prepare. Ony 6 pepple in dining room so Not Busy. Top Marks for ruining Breakfast score 1 out of 10! Terrible. To add insult to injury I broke a Temp Crown trying to eat the rockhard toast. And an Emergency trip to the Dentist on return Home. Shower tray edges mouldy, on off knob detached, could Not serficiantly lower temp of shower, Scolding hot down to Extreamley Hot to lowest temp Very Hot!! Could be a Nice Hotel if Money was spent on it. Not worth the price per night. Refunded for Breakfasts Rececion Staff Excellent, Very Helpful and sympathetic. 10/10 Housekeeping 7/10 Dining Staff 3/10 Chef 0/10
Stayed 2 nights in Nov 2024

8/10 Good

Donald

Liked: Cleanliness, staff & service
Stayed 4 nights in Oct 2024

10/10 Excellent

amrit

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024