2/10 Terrible
Henry
Feb 22, 2025
Avoid this property. Hotel has a tiny 4 hour window to check in (4-8 pm). We flew into Miami and our plane was delayed on both ends of the flight. I tried to contact Bahia Bay using Expedia and by phone to see if we could arrive at 10 pm, but they didn’t answer and never responded. Just took our money. We obviously had no control as our flight was scheduled to arrive at 6 pm and didn’t arrive until 8:30. Very disappointed that Bahia refused to even respond to us, we had to
Book an alternate hotel.
Expedia tried to help us get a refund (the room would have sat unbooked either way so they didn’t lose money), but they refused. $270 for a night I couldn’t use due to a strange and small check window and poor service.
Henry
Stayed 1 night in Feb 2025