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Candlewood Suites Kingston West by IHG

2.5 star property
Kingston hotel in Cataraqui North area

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Photo gallery for Candlewood Suites Kingston West by IHG

Studio Suite
Indoor pool
1 bedroom, in-room safe, desk, laptop workspace
Exterior
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Kitchen
  • Parking included
  • Laundry
  • Gym

Explore the area

Map
205 RESOURCE ROAD BUILDING 2, Kingston, ON, K7P 0K4
  • Invista Centre
    ‪10 min walk‬
  • Queen's University
    ‪11 min drive‬
  • Kingston Waterfront
    ‪12 min drive‬
  • Kingston, ON (YGK-Norman Rogers)
    ‪13 min drive‬

Room options

View all photos for Studio Suite, 2 Queen Beds, Mobility Accessible (Accessible Tub)

Studio Suite, 2 Queen Beds, Mobility Accessible (Accessible Tub)

Studio Suite, 2 Queen Beds, Mobility Accessible (Accessible Tub)

10.0 out of 10
Exceptional
(4 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 King Bed (Full Kitchen)

1 bedroom, in-room safe, desk, laptop workspace

Studio, 1 King Bed (Full Kitchen)

9.6 out of 10
Exceptional
(17 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed with Sofa bed (Full Kitchen)

Studio, 1 King Bed with Sofa bed (Full Kitchen)

Studio, 1 King Bed with Sofa bed (Full Kitchen)

8.8 out of 10
Excellent
(5 reviews)
  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 2 Queen Beds (Full Kitchen)

1 bedroom, in-room safe, desk, laptop workspace

Studio, 2 Queen Beds (Full Kitchen)

9.2 out of 10
Wonderful
(17 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite

Studio Suite

Studio Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 Twin Bed

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About the area

Kingston

Cataraqui North stay.Your stay at this Cataraqui North hotel places you within 3 miles (5 km) of Invista Centre and Cataraqui Cemetery. Also, Cineplex Odeon Gardiners Road Cinemas is within 3 miles (5 km) and Queen's University is within 6 miles (10 km).

What's nearby

  • Invista Centre - 10 min walk - 0.9 km
  • King's Crossing Outlet - 6 min drive - 7.0 km
  • Queen's University - 11 min drive - 12.3 km
  • Kingston Penitentiary - 12 min drive - 11.9 km
  • Kingston Waterfront - 12 min drive - 13.0 km

Getting around

  • Kingston Station - 8 min drive
  • Kingston, ON (YGK-Norman Rogers) - 17 min drive

Restaurants

  • ‪McDonald's - ‬5 min drive
  • ‪Tim Hortons - ‬4 min drive
  • ‪McDonald's - ‬4 min drive
  • ‪A&W Restaurant - ‬12 min walk
  • ‪Siem Reap Restaurant - ‬5 min drive

About this property

Candlewood Suites Kingston West by IHG

Kingston hotel in Cataraqui North area
Candlewood Suites Kingston West by IHG offers its guests an indoor pool and a 24-hour fitness center. Public spaces have free WiFi. Business amenities include a 24-hour business center, 3 meeting rooms, and coworking spaces. The business-friendly Candlewood Suites Kingston West by IHG also features coffee/tea in a common area, laundry facilities, and a front-desk safe. Self parking is free.

This Kingston hotel is smoke free.

  • 1 building
  • 55 guestrooms or units
  • 6 levels
  • Built in 2020
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • ATM
  • Elevator
  • No smoking on site
Candlewood Suites Kingston West by IHG offers 55 air-conditioned accommodations with safes and coffee/tea makers. 50-inch LCD televisions come with satellite channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

Languages

English

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Property amenities

Family friendly

  • In-room crib
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Indoor pool
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 9:30 AM on weekends; CAD 11.30 for adults and CAD 11.30 for children
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Bicycle storage
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 50-inch LCD TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Ice maker
  • Kitchen
  • Microwave
  • Paper towels
  • Stovetop
  • Toaster

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Electrical adapters
  • Free local calls
  • Heating
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CAD 75 per accommodation, per week
  • Maximum 1 (weight limit: 45 lbs per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 30.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CAD 11.30 for adults and CAD 11.30 for children
  • Pet fee: CAD 75 per accommodation, per week
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Pool access available from 6:00 AM to 11:00 PM.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood Suites Kingston West
Candlewood Suites Kingston West by IHG Hotel
Candlewood Suites Kingston West an IHG Hotel
Candlewood Suites Kingston West by IHG Kingston
Candlewood Suites Kingston West by IHG Hotel Kingston

Candlewood Suites Kingston West by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 171 out of 244 reviews
Rating 8 - Good. 51 out of 244 reviews
Rating 6 - Okay. 14 out of 244 reviews
Rating 4 - Poor. 5 out of 244 reviews
Rating 2 - Terrible. 3 out of 244 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Sarah M

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 3 nights in Feb 2025

8/10 Good

Pierre

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

8/10 Good

Jeff

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Feb 2025

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a very nice comfortable stay. The location of this hotel is perfect. Close enough to the city to have lots of Dining and shopping options, but fall enough to still have a quiet environment around the hotel. This hotel was very clean, and well kept. Would come again!
Stayed 2 nights in Dec 2024

10/10 Excellent

Tory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and new
Stayed 1 night in Feb 2025

10/10 Excellent

Cathy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Front desk staff are very pleasant and helpful. Suite was very clean and had everything needed and lots of space. There are many seating areas around hotel to sit and have a quiet coffee. Breakfast has a few timing issues to work out at the buffet. Overall a great property to stay at!
Stayed 1 night in Feb 2025

10/10 Excellent

Evi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was quiet, clean and newer. It had an excellent breakfast as well.
Stayed 1 night in Jan 2025

10/10 Excellent

William

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Elevators were a bit slow is the only complaint I have. Pool was nice and warm, room was clean and the staff were excellent.
Stayed 1 night in Jan 2025

10/10 Excellent

Marty

Stayed 2 nights in Jan 2025

10/10 Excellent

Janet

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were great, very comfortable beds. Pool was small but adequate for kids. Staff were friendly and accommodating. Overall, I would stay again for a hockey tournament.
Stayed 2 nights in Jan 2025

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Kelsey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the room we stayed in, it was beautiful and the accommodations of the hotel were amazing. The ladies at the desk I deal with as well were flawless!
Stayed 1 night in Dec 2024

10/10 Excellent

Sommer

Travelled with family
Liked: Amenities, property conditions & facilities
Staff were friendly
Stayed 1 night in Dec 2024

10/10 Excellent

Virginia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable bed,spacious and clean
Stayed 2 nights in Dec 2024

10/10 Excellent

Massimo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Mike

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Valerie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and modern
Stayed 1 night in Nov 2024

10/10 Excellent

Cheri

Absolutely fabulous stay and conditions! Service was top notch
Stayed 1 night in Nov 2024

8/10 Good

Dillon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
It was a really nice hotel, the room was very modern and had everything you needed. I was a little disappointed with the gym (very basic). I was also under the impression that the continental breakfast was included, but I came to find out it was $10 a day. It was well worth the $10, I will say that. I just would have been nice to know that beforehand. Overall good experience. My only complaints would be the gym and the fact that there is no room service or restaurant/bar at the hotel.
Stayed 2 nights in Oct 2024

10/10 Excellent

Deborah

Liked: Cleanliness
Stayed 1 night in Oct 2024

4/10 Poor

Rafael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were great, very helpful, well trained, but the room service was the worst that I have seen in my life. We did not got daily service, our room wasn’t clean as cleaned at all (Sunday to Friday) even when requested. We run out of soap and shampoo.
Stayed 3 nights in Oct 2024

10/10 Excellent

Kimberley

New building, rooms clean and comfortable. Staff are friendly and accommodating. The kitchen is good enough of course. The only downside is that the traffic circle on the road by the hotel has one blocked access. Albeit temporary the traffic cuts through the hotel parking lot and does not always do so cautiously. Maybe slow signs should be posted through the parking lot.
Stayed 7 nights in Oct 2024

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We loved having the kitchenette. The cleaning staff coming only once a week was understandable but still would have been nice for new sheets and towls at the half way ofnour stay
Stayed 5 nights in Sep 2024

6/10 Okay

nancy

Travelled with group
Disliked: Amenities
Took credit card payment before check in. Used excuse saying rooms got full. Previous knew hockey team staying there. Put teams not together on same floor. Packed breakfast with teams. Made to rent room with kitchen facilities as no two double beds only. Treat hockey teams better than mature adults. No books on things to do, restaurants, visitor information about kingston. Quiet place to stay but not when let hockey teams take over motel and pool. Would not return.
Stayed 1 night in Sep 2024

10/10 Excellent

Spencer

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly greeting. New hotel, clean, not to far from shopping.
Stayed 1 night in Sep 2024