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4.7 out of 5

"The place is very nice " More

By a verified traveller on Sat 25 Nov 2023

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Hotel Description

4-star spa hotel near Jamaica House

City center retreat

A stay at this New Kingston hotel places you steps from Sunshine Amusement Complex and within a 5-minute walk of Emancipation Park. Centre Stage Theatre and Pantry Playhouse are also within half a mile (1 km).

Full-service spa, 24-hour fitness

This hotel features a full-service spa, a nightclub, and 2 restaurants. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and airport shuttle. Unwind with a drink at one of the 2 bars/lounges and enjoy the free buffet breakfast.

Deluxe Double Room

Bed Count 2 Full Beds Maximum Occupancy 4 Max
CA $243* Per night/room 27 Apr. - 28 Apr.

Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room

Bed Count 2 Full Beds Maximum Occupancy 3 Max

The Courtleigh Hotel and Suites ratings based on 13 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for The Courtleigh Hotel and Suites

Everyone (5) Couples (1) Family (3)
5 out of 5
Very nice

Posted by on 26 Nov. 2023

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Comment from Hotel Management

28 Nov. 2023 by Sales Administrator

Hello Lloyd. Thank you for your review of our property. We do appreciate your feedback.

5 out of 5
The place is very nice

Posted by on 25 Nov. 2023

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Comment from Hotel Management

27 Nov. 2023 by Sales Administrator

Hello Lloyd. Thank you for your review of our property. We do appreciate your feedback.

4 out of 5

Posted by on 8 Nov. 2023

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Comment from Hotel Management

28 Nov. 2023 by Sales Administrator

Hello Nickia. Thank you for your review of our property. We do appreciate your feedback.

5 out of 5

Posted by on 25 Jun. 2023

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Comment from Hotel Management

17 Jul. 2023 by Sales Administrator

Hello Marvia. Thank you for your review of our property. We do appreciate your feedback.

4 out of 5
Convenient location in New Kingston and access to the airport. Ample parking for cars Reception area and lounge Dining area decor Poor attention to quality of breakfast, outdated room, fire risk room doors and noise from floor corridors and street traffic.

Posted by on 18 Feb. 2023

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Comment from Hotel Management

20 Feb. 2023 by Sales Administrator

Hello Patrick. Thank you for your review of our property. We do appreciate your feedback.

5 out of 5
The complimentary breakfast is excellent! Top notch, among the best hotels in Kingston.

Posted by on 24 Mar. 2019

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Comment from Hotel Management

26 Mar. 2019 by Sales Administrator

Hello Wayne. Thank you for your review of our property. We do appreciate your feedback.

5 out of 5
I liked the size and cleanliness of the room. The shower size, water pressure and water temperature were superior. We were pleasantly surprised with the room upgrade. Location of the hotel was in close proximity to other attractions in the area which were within walking distance!!

Posted by on 20 Mar. 2019

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Comment from Hotel Management

21 Mar. 2019 by Sales Administrator

Hello. Thank you for your review of our property. We do appreciate your feedback.

5 out of 5
Pros: Staff and choice in meals
Cons: Better coffee choices
Location: Central location close to restaurants
Staff was friendly and accommodating. Food was excellent like the local food choices. Overall excellent service.

Posted by on 30 Jun. 2018

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Comment from Hotel Management

30 Jun. 2018 by Sales Administrator

Good day. Thank you for your review of our hotel. We do appreciate your feedback.

4 out of 5

As good as before

i previously stayed at the Courtleigh in 2008. I was as impressed with the cleanliness, outstanding customer service and courtesy of the staff this visit as I was then. I was disappointed that they had no rooms with hot tub. The complimentary breakfast was good but had none of the traditional Jamaican dishes which was available for purchase.

Posted by , from Tamarac, FL on 30 May 2013

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4 out of 5

Pleasant

The Cortleigh Hotel is quite pleasant. The room is big, It comes with e 5 CuFt empty refrigerator which helps on the cost of beverages and snacks. The breakfast buffet is adequate, except that they sometimes serve hard boiled eggs in the shells as the only egg option. The front desk staff is exceptional. My only problem was one night the a/c did not cool at all. It was fixed the next day after it was reported.

Posted by , from Panama, Republic of Panama on 23 May 2013

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About the The Courtleigh Hotel and Suites

Location 85 Knutsford Boulevard, Kingston, Saint Andrew 5

Property Features

The Courtleigh Hotel and Suites offers its guests a full-service spa, an outdoor pool, and a 24-hour fitness center. There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Free breakfast is served. Public spaces have free WiFi. Business amenities include a 24-hour business center, 4 meeting rooms, and limo/town car service. Event space at this hotel measures 990 square feet (92 square meters) and includes conference space. A nightclub, a terrace, and tour/ticket assistance are also featured at the business-friendly The Courtleigh Hotel and Suites. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Smoking is allowed in designated areas at this 4-star Kingston hotel.

  • 1 building
  • 127 guestrooms or units
  • 10 levels
  • 2 dining venues
  • 2 bars or lounges
  • Meeting rooms
  • 990 sq ft of conference space
  • 92 sq m of conference space
  • Buffet breakfast (free)
  • Nightclub
  • Deli
  • Childcare (surcharge)
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar by the pool

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Refrigerator

Internet

Available in all rooms: Free WiFi , Free wired internet , Wireless internet access

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Property shuttles: Airport shuttle and area shuttle

Room Amenities

The Courtleigh Hotel and Suites offers 127 accommodations with iPod docking stations and safes. Each accommodation is individually furnished. Beds feature premium bedding. A pillow menu is available. 42-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, slippers, designer toiletries, and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones; free international calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

  • IPod dock
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Pillow options
  • Shower and tub combination
  • Housekeeping (daily)
  • Nightly turndown service
  • International calls (free)
  • Hair dryer
  • Safe
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Unique furnishings

Food & Drink

Guests are served free buffet breakfast.

Alexanders Restaurant - This restaurant serves lunch and dinner.

Mingles Lounge & Bar - Onsite restaurant. Open daily.

Pool Bar at Courtleigh - Onsite bar. Open daily.

Room service (during limited hours) is available.

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 2
  • Manicures and pedicures
  • Body scrubs
  • Aromatherapy treatments
  • Massages
  • Deep tissue massage
  • Swedish massage
  • Reflexology

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.

Pet Policy

  • Pets and service animals are not allowed at The Courtleigh Hotel and Suites

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

  • Children stay free
  • Service animals not allowed
  • Debit cards
  • Staffed front desk
  • Smoke detector
  • Security system
  • Children stay free 2
  • Credit card pre-authorization
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows regional sanitization guidelines COVID-19 Health Protocol (Jamaica)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available through room service
  • No gap period between guest stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities onsite
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)
  • Food service has been amended for enhanced safety
  • Property follows sanitization practices of COVID-19 Guidelines (CDC)
  • Onsite COVID-19 testing (Antigen) is available
  • Property does not require health documentation at check-in

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 30.00 per person (one-way)
  • Airport shuttle fee per child: USD 30 (one-way), (from 3 to 12 years old)
  • Late check-out fee: USD 75 (subject to availability)
  • Kitchen/kitchenette fee: USD 25 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Courtleigh
  • Courtleigh Hotel
  • Courtleigh Hotel Kingston
  • Courtleigh Kingston
  • The Courtleigh Hotel And Suites Jamaica/Kingston
  • The Courtleigh Hotel Kingston
  • The Courtleigh Hotel Suites
  • The Courtleigh Suites Kingston
  • The Courtleigh Hotel and Suites Hotel
  • The Courtleigh Hotel and Suites Kingston
  • The Courtleigh Hotel and Suites Hotel Kingston

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.