City center stay
Within a 15-minute walk of the hotel, you'll find Fairview Park and Chicopee Tube Park. Chicopee Ski and Summer Resort and Rockway Golf Course are also within 3 miles (5 km).
Renovated in 2019
This hotel doesn't skimp on freebies - guests receive free WiFi and free self parking. Traveling on business? Take advantage of the laundry service, conference center, and conference space. There's a bar/lounge on site, and laundry facilities and concierge services are also provided.
13 Sep. 2021 by Guest Services
Dear Susan, Thank you for taking the time to review the DoubleTree by Hilton Kitchener (and your kind words). We hope to see you again soon.
DoubleTree by Hilton Kitchener offers its guests tour/ticket assistance, multilingual staff, and a garden. Event space at this hotel measures 10000 square feet (929 square meters) and includes a conference center. A computer station is on site and WiFi is free in public spaces. You can enjoy a drink at the bar/lounge. The business-friendly DoubleTree by Hilton Kitchener also features concierge services, a fireplace in the lobby, and laundry facilities. Self parking is free. A complete renovation of DoubleTree by Hilton Kitchener was completed in December 2019. This 4-star Kitchener hotel is smoke free.
Available in all rooms: Free WiFi , Wireless internet access , High-speed internet access , Internet access (complimentary)
Available in some public areas: Free WiFi , Internet access in public areas - high speed
Free self parking , Free RV, bus, truck parking
DoubleTree by Hilton Kitchener offers 75 air-conditioned accommodations with iPod docking stations and safes. Beds feature pillowtop mattresses. A pillow menu is available. Televisions come with premium satellite channels and pay movies. Bathrooms include shower/tub combinations with hydromassage showerheads, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.
For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to 11:00 AM.
Room service (during limited hours) is available.
Special check-in instructions:
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, a security system, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; guests can access their rooms with a mobile device. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.