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4.5 out of 5

"Shower and pool area could be cleaner. Staff are very friendly " More

By a verified traveller on Mon 06 Sep 2021

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Hotel Description

4-star Art Deco hotel perfect for exploring Kitchener

City center stay

Within a 15-minute walk of the hotel, you'll find Fairview Park and Chicopee Tube Park. Chicopee Ski and Summer Resort and Rockway Golf Course are also within 3 miles (5 km).

Renovated in 2019

This hotel doesn't skimp on freebies - guests receive free WiFi and free self parking. Traveling on business? Take advantage of the laundry service, conference center, and conference space. There's a bar/lounge on site, and laundry facilities and concierge services are also provided.

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
CA $186* Per night/room 7 Jul. - 8 Jul.

Room, 1 King Bed, Accessible (Hearing)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

DoubleTree by Hilton Kitchener ratings based on 2 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for DoubleTree by Hilton Kitchener

Family (1)
5 out of 5
Shower and pool area could be cleaner. Staff are very friendly

Posted by on 6 Sep. 2021

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Comment from Hotel Management

13 Sep. 2021 by Guest Services

Dear Susan, Thank you for taking the time to review the DoubleTree by Hilton Kitchener (and your kind words). We hope to see you again soon.

4 out of 5
Just many flies and fruit flies! Minor flaw, otherwise fabulous stay

Posted by , from Kitchener on 26 Oct. 2020

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About the DoubleTree by Hilton Kitchener

Location 30 Fairway Rd S, Kitchener, ON N2A2N2

Property Features

DoubleTree by Hilton Kitchener offers its guests tour/ticket assistance, multilingual staff, and a garden. Event space at this hotel measures 10000 square feet (929 square meters) and includes a conference center. A computer station is on site and WiFi is free in public spaces. You can enjoy a drink at the bar/lounge. The business-friendly DoubleTree by Hilton Kitchener also features concierge services, a fireplace in the lobby, and laundry facilities. Self parking is free. A complete renovation of DoubleTree by Hilton Kitchener was completed in December 2019. This 4-star Kitchener hotel is smoke free.

  • 1 building
  • 75 guestrooms or units
  • 6 levels
  • 10000 sq ft of conference space
  • 929 sq m of conference space
  • Built in 1969
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Computer for guest use
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Bellhop
  • No smoking on site
  • Bar or lounge

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Wireless internet access , High-speed internet access , Internet access (complimentary)

Available in some public areas: Free WiFi , Internet access in public areas - high speed

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Train station: Kitchener Station (8.8 km / 5.4 mi)
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

DoubleTree by Hilton Kitchener offers 75 air-conditioned accommodations with iPod docking stations and safes. Beds feature pillowtop mattresses. A pillow menu is available. Televisions come with premium satellite channels and pay movies. Bathrooms include shower/tub combinations with hydromassage showerheads, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

  • Pillowtop beds
  • IPod dock
  • In-room dining (limited hours)
  • Television
  • Satellite channels
  • Premium channels
  • Movies for purchase
  • Coffee maker
  • Pillow options
  • Shower and tub combination
  • Hydromassage showerhead
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (heating)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible
  • Toothbrush and toothpaste available

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to 11:00 AM.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 20 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: CAD 50 per pet, per stay, plus a deposit of CAD 50.00 per stay
  • Only dogs are allowed
  • Maximum 2 per room (weight limit: 50 lbs)
  • Pets cannot be left unattended
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, a security system, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; guests can access their rooms with a mobile device. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • No elevators
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Number of children who can stay free - 4
  • Debit cards not accepted
  • Staffed front desk
  • Security system
  • LGBTQIA friendly
  • Pets cannot be left unattended
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitization practices of any association

Fees

Guests will be asked to pay the following charges at the property:

  • 4 percent destination fee will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: CAD 18.95 for adults and CAD 11.95 for children (approximately)
  • Pet deposit: CAD 50.00 per stay
  • Pet fee: CAD 50 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: CAD 20 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Hotel Kitchener-Waterloo
  • Holiday Inn Kitchener-Waterloo
  • Kitchener-Waterloo Holiday Inn
  • Holiday Inn Kitchener-Waterloo Hotel
  • Holiday Inn Kitchener Waterloo Conference Center
  • Holiday Inn Kitchener-Waterloo Conference Center Hotel
  • Holiday Inn Kitchener-Waterloo Conference Center Kitchener
  • Holiday Inn Kitchener-Waterloo Conference Center Hotel Kitchener
  • Sunbridge Kitchener
  • DoubleTree by Hilton Kitchener Hotel
  • DoubleTree by Hilton Kitchener Kitchener
  • DoubleTree by Hilton Kitchener Hotel Kitchener

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.