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4.5 out of 5

"Our stay was great thanks to the staff at the DoubleTree. The concierge was awesome setting us up with our travel to see Niagara Falls and even our tr ... " More

By a verified traveller on Sat 16 Mar 2024

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Hotel Description

4-star hotel near CF Toronto Eaton Centre

Heart of Toronto

At this Downtown Toronto hotel, you'll be well placed to visit CF Toronto Eaton Centre and The Hospital for Sick Children, both within a 5-minute walk. University of Toronto - St. George Campus and Scotiabank Arena are also within 2 miles (3 km).

Business services

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. There's a gym on site, and a 24-hour front desk and limo/town car service are also provided.

Room, 1 Queen Bed (Roll-in Shower)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
CA $180* Per night/room 31 Mar. - 1 Apr.

King Room, Suite, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed with Sofa bed, Kitchen

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Junior Room, Multiple Beds, Kitchen

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

DoubleTree by Hilton Hotel Toronto Downtown ratings based on 24 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for DoubleTree by Hilton Hotel Toronto Downtown

Everyone (9) Couples (7) Family (4)
4 out of 5

Posted by on 6 Jan. 2024

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Comment from Hotel Management

11 Jan. 2024 by Alisa

Georgina, Thank you for your positive review! We are happy you enjoyed your overall experience. We look forward to welcoming you back!

5 out of 5

Posted by on 17 Dec. 2023

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Comment from Hotel Management

18 Dec. 2023 by Alisa

Amanda, Thank you for your positive review! We are happy you enjoyed your overall experience. We look forward to welcoming you back!

5 out of 5
We loved our room; very spacious with 2 beds and a living area. The breakfast included daily was very convenient and delicious. The front desk welcomed us with a bottle of water and a warm fragrant cookie. It was a great experience.

Posted by on 16 Dec. 2022

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Comment from Hotel Management

18 Dec. 2022 by Alisa Nguyen

Michelle, Thank you for this great review! We appreciate your comments, and we are glad you enjoyed your stay with us! We look forward to welcoming you back soon!

5 out of 5
Liked the location Disappointed restaurant not open for lunch

Posted by on 1 Dec. 2022

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Comment from Hotel Management

3 Dec. 2022 by Alisa Nguyen

Mary, Thank you for this 5/5 review. We appreciate your feedback. Our restaurant should be opening for lunch soon! We hope to welcome you back to our hotel in the near future.

1 out of 5
No one could sleep….very noisy until 4am👎👎

Posted by on 30 Oct. 2022

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Comment from Hotel Management

4 Nov. 2022 by Alisa Nguyen

David, Thank you for your review. We are sorry we did not meet your expectations on your recent stay. We hope to welcome you back next time for a better experience.

5 out of 5

Posted by on 17 Mar. 2022

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5 out of 5
Our stay was great thanks to the staff at the DoubleTree. The concierge was awesome setting us up with our travel to see Niagara Falls and even our transport to the airport. Only knock is the hotel is dated and possibly needs an update. Other than that, great experience.

Posted by , from Helotes on 16 Mar. 2024

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Comment from Hotel Management

17 Mar. 2024 by Alisa

Francisco,Thank you so much for providing us with such a great review. We are very happy that you have enjoyed your time at our hotel. It was truly a pleasure to have you with us. We hope that we will see you once again in the near future.

5 out of 5
Loved it! Excellent cleanliness, customer service, location! Parking lot has low clearance level so your car has to be less than six feet to park in the lot.

Posted by , from Chicago on 29 Jan. 2024

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Comment from Hotel Management

30 Jan. 2024 by Alisa Nguyen

Ulma, Thank you so much for providing us with such a great review. We are very happy that you have enjoyed your time at our hotel. It was truly a pleasure to have you with us. We hope that we will see you once again in the near future.

5 out of 5
the warm cookies were the best!!! the salt water pool is great!!!

Posted by on 27 Nov. 2023

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Comment from Hotel Management

28 Nov. 2023 by Alisa

Jacquelyn, Thank you so much for providing us with such a great review. We are very happy that you have enjoyed your time at our hotel. It was truly a pleasure to have you with us. We hope that we will see you once again in the near future.

5 out of 5
A great choice of where to stay in TO

Posted by on 19 Nov. 2023

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Comment from Hotel Management

19 Nov. 2023 by Alisa

Jacquelyn, Thank you for your glowing review and recommendation! We are thrilled to hear you enjoyed your overall stay. Thank you for the compliments on our service and accommodations. We look forward to welcoming you back again!

About the DoubleTree by Hilton Hotel Toronto Downtown

Location 108 Chestnut St, Toronto, ON M5G1R3

Renovations + Closures

The following facilities are closed seasonally each year. They will be closed from December 23 to January 3:

  • Bar/Lounge
  • Dining venue(s)

Property Features

DoubleTree by Hilton Hotel Toronto Downtown offers its guests an indoor pool, a sauna, and a fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. A 24-hour business center, 22 meeting rooms, and limo/town car service are available. Event space at this hotel measures 12917 square feet (1200 square meters) and includes conference space. Tour/ticket assistance, multilingual staff, and concierge services are also featured at the business-friendly DoubleTree by Hilton Hotel Toronto Downtown. For a fee, parking is available. This 4-star Toronto hotel is smoke free.

  • 490 guestrooms or units
  • 21 levels
  • 12917 sq ft of conference space
  • 1200 sq m of conference space
  • Built in 2013
  • Deli
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Convenience store
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Number of indoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Self parking (surcharge)

Transport

  • Train station: Union Station (1.5 km / 0.9 mi)
  • Metro station: Dundas St West at Chestnut St Stop (0.1 km / 0.1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

DoubleTree by Hilton Hotel Toronto Downtown offers 490 accommodations with laptop-compatible safes and safes. Beds feature premium bedding. Televisions come with pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Housekeeping is offered once per stay and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.

  • Television
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower
  • Housekeeping (once per stay)
  • Newspapers (free)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast on weekends from 7:00 AM and 11:30 AM.

Hemispheres - This bistro serves breakfast, lunch, and dinner.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Parking height restrictions apply
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • LGBTQIA friendly
  • Credit card pre-authorization
  • Property is cleaned with disinfectant
  • Guests are provided with free hand sanitizer
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guest stays
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitization practices of any association
  • Cashless transactions are available
  • Contactless food service / room service is not available
  • Reservation might be required for some facilities onsite
  • Food service has been amended for enhanced safety
  • Property does not offer onsite COVID-19 testing
  • Property does not require health documentation at check-in

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 50 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 15–32.00 for adults, and CAD 15–25 for children
  • Covered self parking fee: CAD 45 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • DoubleTree Hilton Hotel Toronto Downtown
  • DoubleTree Hilton Toronto Downtown
  • DoubleTree Toronto Downtown

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.