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4.0 out of 5
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See all 24 travelocity Reviews

"Friendly stafff. Easy check-in. Rooms were clean and nice. Rooms are a little small and the air conditioning seemed to reset itself after a hour or so ... " More

By a verified traveller on Wed 26 Jul 2023

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Standard Room, 1 Queen Bed, Accessible (Mobility, Roll-In Shower)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
CA $278* Per night/room 15 Oct. - 16 Oct.

Standard Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Suite, 1 King Bed, City View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room

Bed Count 1 Twin Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Holiday Inn Toronto Downtown Centre, an IHG Hotel ratings based on 24 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Holiday Inn Toronto Downtown Centre, an IHG Hotel

Everyone (12) Couples (5) Family (4)
5 out of 5

Posted by on 14 Apr. 2023

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4 out of 5

Posted by on 26 Feb. 2023

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Comment from Hotel Management

11 Apr. 2023 by Front Office

Thank you Melissa for taking the time to tell us about your experience at Holiday Inn Toronto Downtown Centre.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn.Hotel Management

4 out of 5

Posted by on 22 Jan. 2023

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5 out of 5
Renovation

Posted by on 14 Nov. 2022

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Comment from Hotel Management

20 Dec. 2022 by Front Office

Thank you Natalia for taking the time to tell us about your experience at Holiday Inn Toronto Downtown Centre.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn.Hotel Management

5 out of 5

Posted by on 2 Oct. 2022

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4 out of 5
Old property but staff very friendly.

Posted by on 28 Sep. 2022

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Comment from Hotel Management

18 Oct. 2022 by Front Office

Thank you Rosanne for taking the time to tell us about your experience at Holiday Inn Toronto Downtown Centre.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn.Hotel Management

5 out of 5
Close to restaurants and the Maple Leaf Gardens

Posted by on 26 Sep. 2022

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Comment from Hotel Management

18 Oct. 2022 by Front Office

Thank you Cheryl for taking the time to tell us about your experience at Holiday Inn Toronto Downtown Centre.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn.Hotel Management

4 out of 5
When we returned to the hotel around 6 PM the parking lot was full and we could not enter.

Posted by on 25 Sep. 2022

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Comment from Hotel Management

18 Oct. 2022 by Front Office

Thank you Catherine for choosing Holiday Inn and for taking the time to provide feedback about your experience at Holiday Inn Toronto Downtown Centre.We would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.We hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Again, thank you for choosing Holiday Inn.Hotel Management

4 out of 5
The windows in the room did not fit properly leaving a one inch gap to the outside elements. It was very cold and the in-room thermostat didn't seem to work. I like a cold room for sleeping but I'm sure a tourist from BellyButton Alabama might find it pretty uncomfortable

Posted by on 29 Jan. 2022

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Comment from Hotel Management

30 Jan. 2022 by Front Office Team

Thank you for informing us and apologies for the inconvenience. We will surely look into this. We hope to see you again and give us another chance to serve you better.

3 out of 5
Clean and comfortable. Check-in was slow due to an issue trying to program the room card.

Posted by on 21 Nov. 2021

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Comment from Hotel Management

22 Nov. 2021 by Front Office

Thank you Mary Elizabeth for choosing Holiday Inn and for taking the time to provide feedback about your experience at Holiday Inn Toronto Downtown Centre. I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception. Again, thank you for choosing Holiday Inn. Hotel Management

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.