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Holiday Inn Toronto Downtown Centre by IHG

3.5 star property
3.5-star hotel near CF Toronto Eaton Centre

Choose dates to view prices

Photo gallery for Holiday Inn Toronto Downtown Centre by IHG

Exterior
Meeting facility
Property amenity
Serves dinner and happy hour
Breakfast, lunch and dinner served

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
30 Carlton Street, Toronto, ON, M5B2E9
  • Place, Downtown Yonge
    ‪2 min walk‬
  • Place, Ryerson University
    ‪3 min walk‬
  • Place, CF Toronto Eaton Centre
    ‪10 min walk‬
  • Airport, Toronto, ON (YYZ-Pearson Intl.)
    ‪25 min drive‬

Room options

View all photos for Executive Room, Non Smoking

Premium bedding, in-room safe, desk, iron/ironing board

Executive Room, Non Smoking

7.4 out of 10
Good
(14 reviews)
  • City view
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, City View

Suite, 1 King Bed, City View | Room amenity

Suite, 1 King Bed, City View

8.8 out of 10
Excellent
(20 reviews)
  • City view
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, desk, iron/ironing board

Standard Room, 1 King Bed

8.4 out of 10
Very good
(123 reviews)
  • City view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, iron/ironing board

Executive Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(126 reviews)
  • City view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible (Mobility, Roll-In Shower)

Premium bedding, in-room safe, desk, iron/ironing board

Standard Room, 1 Queen Bed, Accessible (Mobility, Roll-In Shower)

8.0 out of 10
Very good
(23 reviews)
  • City view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Double Beds, Non Smoking

Premium bedding, in-room safe, desk, iron/ironing board

Room, 2 Double Beds, Non Smoking

8.2 out of 10
Very good
(304 reviews)
  • City view
  • 22 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Standard Room

Standard Room

7.8 out of 10
Good
(15 reviews)
  • City view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

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About the area

Toronto

City center stay.Within a 15-minute walk of this Downtown Toronto hotel, you'll find CF Toronto Eaton Centre and University of Toronto - St. George Campus. Scotiabank Arena and Rogers Centre are also within 2 miles (3 km).

What's nearby

  • Downtown Yonge - 2 min walk - 0.2 km
  • Ryerson University - 3 min walk - 0.3 km
  • PATH Underground Shopping Mall - 6 min walk - 0.6 km
  • Yonge-Dundas Square - 8 min walk - 0.7 km
  • CF Toronto Eaton Centre - 10 min walk - 0.9 km

Getting around

  • College Station - 2 min walk
  • Exhibition Station - 9 min drive
  • Toronto Pearson Intl. Airport (YYZ) - 41 min drive

Restaurants

  • ‪Starbucks - ‬3 min walk
  • ‪Hair Of The Dog - ‬3 min walk
  • ‪Taco Bell - ‬3 min walk
  • ‪Matcha Matcha - ‬2 min walk
  • ‪Mick E. Fynn's - ‬1 min walk

About this property

Holiday Inn Toronto Downtown Centre by IHG

3.5-star hotel near CF Toronto Eaton Centre
Holiday Inn Toronto Downtown Centre by IHG offers its guests an indoor pool and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A business center and meeting rooms are available. Event space at this hotel measures 8881 square feet (825 square meters) and includes conference space. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Holiday Inn Toronto Downtown Centre by IHG. You'll have access to the indoor pool at a partner property. For a fee, parking is available.

This 3.5-star Toronto hotel is smoke free.

  • 513 guestrooms or units
  • 23 levels
  • Meeting rooms
  • 8881 sq ft of conference space
  • 825 sq m of conference space
  • Deli
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Gift shop
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Holiday Inn Toronto Downtown Centre by IHG offers 513 accommodations with safes and coffee/tea makers. Beds feature premium bedding. A pillow menu is available. Satellite television is provided. Bathrooms include complimentary toiletries and hair dryers.

This Toronto hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

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Property amenities

Family friendly

  • High chair
  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (CAD 40 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: CAD 31.64 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool
  • Indoor pool (guest access)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Front entrance ramp
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Entertainment

  • TV with satellite channels

Bedroom

  • Free crib
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: CAD 61.30
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: CAD 98.08
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities or services will be unavailable from September 22 2025 to February 28 2026 (dates subject to change):
  • Fitness facilities

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 16 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 50.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CAD 31.64 per person
  • Covered self parking fee: CAD 40 per night (in/out privileges)
  • Early check-in fee: CAD 61.30 (subject to availability)
  • Late check-out fee: CAD 98.08 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Pool access available from 6:00 AM to 11:00 PM.
  • One child 16 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel Toronto Downtown Centre
Holiday Inn Toronto Downtown Centre
Toronto Downtown Centre Holiday Inn
Days Hotel Toronto Downtown
Holiday Inn Toronto Downtown Centre Hotel Toronto
Holiday Inn Toronto Downtown Centre Hotel

Holiday Inn Toronto Downtown Centre by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 2926 out of 5526 reviews
Rating 8 - Good. 1584 out of 5526 reviews
Rating 6 - Okay. 595 out of 5526 reviews
Rating 4 - Poor. 217 out of 5526 reviews
Rating 2 - Terrible. 204 out of 5526 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Robin

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
First class ..start to finish
Stayed 1 night in Jan 2026

10/10 Excellent

AARON, Washington

Liked: Cleanliness, property conditions & facilities
Good location and clean/modern room.
Stayed 3 nights in Oct 2025

8/10 Good

Damion

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The staff was excellent I felt welcomed, I have one problem though the rooms are extremely small.
Stayed 2 nights in Dec 2025

10/10 Excellent

Suzanne

Thank you for your service. Good customers serve. One thing I would change are the matters and pillows need to be medium to firm. But overall nice place I would tell others.
Stayed 3 nights in Nov 2025

8/10 Good

Alyssa

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We arrived at the hotel at 12:30pm and were pleasantly surprised we were able to check in early on a Friday afternoon. The front desk attendant suggested being on the 6th floor by the pool which we agreed as we have kids and planned on taking them to the pool. The room was updated but fairly small for 2 adults and 2 children. Just a few feet of space at the end of each bed to walk around but it was fine for 2 nights. The bathroom was small but modern with a nice mirror and glassed in shower. We had 2 doubles, the two mattresses felt quite different. One was very uncomfortable snd hurt our backs and the other was fine. A mini fridge was nice as well as ice machine across the hall. Our bathroom did smell like cigarette smoke the first day that someone had tried to cover up with air freshener but it did fade Our room was right beside the pool. We really enjoy swimming. The pool was nice and warm. Change rooms were updated and clean. Swimming was a highlight of our stay. The location of the hotel is great. A few blocks from the Eaton Centre, subway stop down the street as well as a big Loblaws with an LCBO. We enjoyed the hot breakfast in the morning, it was a great savings and a nice selection of food. The elevators did get busy in the mornings when people were checking out. There was a few times we had to wait 10 minutes for an elevator. Parking at the hotel was good. The entrance is clearly marked and we had no problems getting in or out. Overall a good stay! I got
Stayed 2 nights in Dec 2025

10/10 Excellent

Kimberley

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Yes our room was clean and well kept and staff were very polite
Stayed 2 nights in Dec 2025

10/10 Excellent

Richard

Stayed 2 nights in Dec 2025

8/10 Good

Donna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The man that checked us in was wonderful. He let us check in early. As we were spending the day at Princess Margaret Hospital. Which made my life a lot easier. Everything was good except for the beds! They were awful you pay a lot of money to stay to me beds are most important along with cleanliness!!! After a long day at the hospital I just need a good bed! I have chronic back pain. So beds are important to me. We also had mold in our shower and the ceiling over the beds were chipping. The pool was nice and clean but not accessible for handicap it looks like it but no handle to get out of the pool on the deck. So that was another let down for me as I love to swim. The kids did enjoy the pool. The staff were amazing from the man in the parking garage to the man who brought what we needed to our room at night and the man in the breakfast buffet area they all were so kind and friendly. They made are stay amazing thank you for your kindness.
Stayed 1 night in Dec 2025

10/10 Excellent

Gregg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel location was great, the room was comfortable, clean and large. The breakfast was outstanding, probably the best I've had. I had a great stay. I'll definitely return!
Stayed 2 nights in Dec 2025

8/10 Good

Angela, Ancaster

Stayed 1 night in Dec 2025

8/10 Good

Amy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel, great proximity. Only negative was there was a used plastic cup on my bedside floor. It was not ours.
Stayed 1 night in Dec 2025

4/10 Poor

Tianyang, Victoria

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
old property
Stayed 4 nights in Dec 2025

8/10 Good

Martin

Travelled with family, Business traveller
Disliked: Amenities, property conditions & facilities
good morning the room was ok but the staff made up for the few problems like with drafty windows the window shades minor but need repairs the staff was very courteous and helpful. i would have appreciated my senior discount but they told me i should have mentioned it first . SORRY you should have offered it I'm 74 years
Stayed 1 night in Dec 2025

8/10 Good

Nikolai

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Great customer service
Stayed 2 nights in Dec 2025

8/10 Good

Christina

Stayed 1 night in Dec 2025

10/10 Excellent

Alisa

Stayed 1 night in Dec 2025

8/10 Good

Ryan

Stayed 2 nights in Dec 2025

10/10 Excellent

Johnalyn

Travelled with family, Travelled with family and small children
Liked: Property conditions & facilities
Room was neat and clean. Staff specifically at the front desk were awesome!
Stayed 2 nights in Dec 2025

10/10 Excellent

Lori

Liked: Cleanliness, property conditions & facilities
Nice room and friendly staff
Stayed 1 night in Dec 2025

8/10 Good

Marko

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good breakfast, great location
Stayed 3 nights in Dec 2025

10/10 Excellent

Greg

Stayed 1 night in Dec 2025

10/10 Excellent

Robert

.
Stayed 1 night in Dec 2025

10/10 Excellent

Adriano

Stayed 1 night in Dec 2025

10/10 Excellent

Sabine

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The breakfast menu was fresh with many options. The hotel is located in a prime location and within walking distance to all the restaurants and shopping centers.
Stayed 2 nights in Nov 2025

10/10 Excellent

Dave

Liked: Cleanliness, property conditions & facilities
Ash was awesome !!
Stayed 1 night in Dec 2025