Holiday Inn Toronto Downtown Centre by IHG

3.5 star property
3.5-star hotel near CF Toronto Eaton Centre

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Photo gallery for Holiday Inn Toronto Downtown Centre by IHG

Exterior
Property preview
Breakfast, lunch and dinner served
Meeting facility
Property amenity

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
30 Carlton Street, Toronto, ON, M5B2E9
  • Place, Downtown Yonge
    ‪2 min walk‬
  • Place, Ryerson University
    ‪3 min walk‬
  • Place, CF Toronto Eaton Centre
    ‪10 min walk‬
  • Airport, Toronto, ON (YYZ-Pearson Intl.)
    ‪25 min drive‬

Room options

Executive Room, Non Smoking

7.4 out of 10
Good
(13 reviews)
  • 23 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 King Bed, City View

8.8 out of 10
Excellent
(20 reviews)
  • 45 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed

8.2 out of 10
Very good
(103 reviews)
  • 22 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Executive Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(124 reviews)
  • 22 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed, Accessible (Mobility, Roll-In Shower)

8.0 out of 10
Very good
(23 reviews)
  • 22 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Room, 2 Double Beds, Non Smoking

8.2 out of 10
Very good
(269 reviews)
  • 22 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Standard Room

7.8 out of 10
Good
(15 reviews)
  • 22 sq m
  • City view
  • Sleeps 2
  • 1 Twin Bed

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About the area

Toronto

City center stay.Within a 15-minute walk of this Downtown Toronto hotel, you'll find CF Toronto Eaton Centre and University of Toronto - St. George Campus. Scotiabank Arena and Rogers Centre are also within 2 miles (3 km).

What's nearby

  • Downtown Yonge - 2 min walk - 0.2 km
  • Ryerson University - 3 min walk - 0.3 km
  • The Path - 6 min walk - 0.6 km
  • Yonge-Dundas Square - 8 min walk - 0.7 km
  • CF Toronto Eaton Centre - 10 min walk - 0.9 km

Getting around

  • College Station - 2 min walk
  • Exhibition Station - 9 min drive
  • Toronto Pearson Intl. Airport (YYZ) - 37 min drive

Restaurants

  • ‪Hair Of The Dog - ‬3 min walk
  • ‪Matcha Matcha - ‬2 min walk
  • ‪Mick E. Fynn's - ‬1 min walk
  • ‪The Bistro - Courtyard by Marriott Toronto Downtown - ‬3 min walk
  • ‪Bulldog Coffee - ‬3 min walk

About this property

Holiday Inn Toronto Downtown Centre by IHG

3.5-star hotel near CF Toronto Eaton Centre
Holiday Inn Toronto Downtown Centre by IHG offers its guests an indoor pool and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A business center and meeting rooms are available. Event space at this hotel measures 8881 square feet (825 square meters) and includes conference space. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Holiday Inn Toronto Downtown Centre by IHG. You'll have access to the indoor pool at a partner property. For a fee, parking is available.

This 3.5-star Toronto hotel is smoke free.

  • 513 guestrooms or units
  • 23 levels
  • Meeting rooms
  • 8881 sq ft of conference space
  • 825 sq m of conference space
  • Deli
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Gift shop
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Holiday Inn Toronto Downtown Centre by IHG offers 513 accommodations with safes and coffee/tea makers. Beds feature premium bedding. A pillow menu is available. Satellite television is provided. Bathrooms include complimentary toiletries and hair dryers.

This Toronto hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Similar properties

Property amenities

Family friendly

  • High chair
  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (CAD 40 per night)
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: CAD 31.64 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool
  • Indoor pool (guest access)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Front entrance ramp
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Entertainment

  • TV with satellite channels

Bedroom

  • Free crib
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: CAD 61.30
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: CAD 98.08
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities or services will be unavailable from September 22 2025 to January 31 2026 (dates subject to change):
  • Fitness facilities

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 16 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 50.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CAD 31.64 per person
  • Covered self parking fee: CAD 40 per night (in/out privileges)
  • Early check-in fee: CAD 61.30 (subject to availability)
  • Late check-out fee: CAD 98.08 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Pool access available from 6:00 AM to 11:00 PM.
  • One child 16 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel Toronto Downtown Centre
Holiday Inn Toronto Downtown Centre
Toronto Downtown Centre Holiday Inn
Days Hotel Toronto Downtown
Holiday Inn Toronto Downtown Centre Hotel Toronto
Holiday Inn Toronto Downtown Centre Hotel

Holiday Inn Toronto Downtown Centre by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 2649 out of 5169 reviews
Rating 8 - Good. 1535 out of 5169 reviews
Rating 6 - Okay. 565 out of 5169 reviews
Rating 4 - Poor. 216 out of 5169 reviews
Rating 2 - Terrible. 204 out of 5169 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Damion

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The staff was excellent I felt welcomed, I have one problem though the rooms are extremely small.
Stayed 2 nights in Dec 2025

10/10 Excellent

Donald

Stayed 1 night in Oct 2025

10/10 Excellent

Graham

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room, friendly staff
Stayed 2 nights in Oct 2025

10/10 Excellent

Emma

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel with tasteful rooms that had everything we needed. Staff were attentive and helpful.
Stayed 2 nights in Oct 2025

8/10 Good

Joseph Malcolm

Stayed 3 nights in Oct 2025

6/10 Okay

Tay Yiu

Travelled with family
Liked: Cleanliness, amenities
Room is very small for 3 pax. Corridor is narrow. Front desk staff provided the incorrect wifi password. Sound proofing not very good. I stay 2nd floor and can hear the tram and metro moving There are shops and restaurants nearby. Very convenient
Stayed 1 night in Oct 2025

10/10 Excellent

PETER DYCK

Stayed 1 night in Oct 2025

6/10 Okay

Aurene

Stayed 2 nights in Oct 2025

10/10 Excellent

Sara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
#10 Paulette was wonderful💕 Josh from security was excellent. Thanks for a great stay. We will be back for sure
Stayed 3 nights in Oct 2025

8/10 Good

John Landon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good very nice
Stayed 3 nights in Oct 2025

10/10 Excellent

lianne

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely well maintained. Not their fault but the neighbourhood has gone downhill very badly. Hotel was solid. Staff was excellent. A very good stay for a reasonable amount. Very close to college station which is great
Stayed 4 nights in Sep 2025

6/10 Okay

Naga

Room was small and did not feel like clean
Stayed 1 night in Sep 2025

10/10 Excellent

Brandon

Stayed 1 night in Sep 2025

10/10 Excellent

Qarlos, Studio City

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Great location. Will definitely stay again.
Stayed 2 nights in Oct 2025

10/10 Excellent

Lawrence

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Staff want you to enjoy stay
Stayed 3 nights in Oct 2025

10/10 Excellent

Lauren

Stayed 2 nights in Oct 2025

10/10 Excellent

MOHAMMAD

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Typical 3 star Holiday Inn
Stayed 3 nights in Oct 2025

2/10 Terrible

David

Stayed 1 night in Oct 2025

6/10 Okay

Elsie Jane

Liked: Cleanliness, staff & service
Disturbed to find - upon check out - that the original nightly rate quoted did not apply to every night. Beware their rates are variable!! made reservations based on $270/night.But in fact, the last two nights were over $450/night!
Stayed 4 nights in Sep 2025

8/10 Good

Thomas

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I stayed at the Holiday Inn Toronto Downtown Centre for a few nights and overall had a good experience. The location is great close to restaurants, shopping, and easy access to transit. The staff was friendly and check-in was smooth. That said, I did notice some small stains on the bedsheets, which was disappointing for a hotel of this standard. Also, the elevators felt quite old and were very slow, which can be frustrating given how busy the building is. The gym also was close for renovation. Still, the room was comfortable and quiet, and I’d consider staying here again if they update a few things.
Stayed 2 nights in Sep 2025

10/10 Excellent

Sonyvu

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice nice nice

It was super affordable and in the middle of downtown! All of the main tourist attractions were about 10-15 min walk. The room was clean and the staff were very accommodating. Would stay again!
Stayed 2 nights in Oct 2025

8/10 Good

Robert Joseph

Stayed 3 nights in Oct 2025

10/10 Excellent

Tajinder

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

8/10 Good

Isabelle

Stayed 1 night in Oct 2025

6/10 Okay

Joey

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Rooms are not sound proof. Very noisy
Stayed 2 nights in Oct 2025