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Holiday Inn Toronto Downtown Centre by IHG

3.5 star property
3.5-star eco-certified hotel near CF Toronto Eaton Centre

Choose dates to view prices

Photo gallery for Holiday Inn Toronto Downtown Centre by IHG

Property amenity
Premium bedding, in-room safe, desk, iron/ironing board
Indoor pool
Point of interest
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
30 Carlton Street, Toronto, ON, M5B2E9
  • CF Toronto Eaton Centre
    ‪10 min walk‬
  • University of Toronto - St. George Campus
    ‪12 min walk‬
  • CN Tower
    ‪5 min drive‬
  • Toronto, ON (YYZ-Pearson Intl.)
    ‪37 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds

Premium bedding, in-room safe, desk, iron/ironing board

Standard Room, 2 Double Beds

  • 22 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed

Premium bedding, in-room safe, desk, iron/ironing board

Premium Room, 1 King Bed

  • 22 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, desk, iron/ironing board

Standard Room, 1 King Bed

  • 22 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Premium bedding, in-room safe, desk, iron/ironing board

Standard Room, 1 Queen Bed

  • 23 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible (Mobility, Roll-In Shower)

Premium bedding, in-room safe, desk, iron/ironing board

Standard Room, 1 Queen Bed, Accessible (Mobility, Roll-In Shower)

  • 22 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room

Standard Room

Standard Room

  • 22 sq m
  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 1 King Bed, City View

Suite, 1 King Bed, City View | Room amenity

Suite, 1 King Bed, City View

  • 45 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

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About the area

Toronto

City center stay.Within a 15-minute walk of this Downtown Toronto hotel, you'll find CF Toronto Eaton Centre and University of Toronto - St. George Campus. Scotiabank Arena and Rogers Centre are also within 2 miles (3 km).

What's nearby

  • CF Toronto Eaton Centre - 10 min walk - 0.9 km
  • University of Toronto - St. George Campus - 12 min walk - 1.0 km
  • Scotiabank Arena - 4 min drive - 2.4 km
  • CN Tower - 5 min drive - 3.1 km
  • Rogers Centre - 5 min drive - 3.2 km

Getting around

  • College Station - 2 min walk
  • Exhibition Station - 9 min drive
  • Toronto Pearson Intl. Airport (YYZ) - 37 min drive

Restaurants

  • ‪Hair of the Dog - ‬3 min walk
  • ‪W Burger Bar - ‬3 min walk
  • ‪Baroness - ‬4 min walk
  • ‪The Bistro - Courtyard by Marriott Toronto Downtown - ‬3 min walk
  • ‪Ajisen Ramen and Bar - ‬2 min walk

About this property

Holiday Inn Toronto Downtown Centre by IHG

3.5-star eco-certified hotel near CF Toronto Eaton Centre
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A business center and meeting rooms are available.

A computer station is on site, and both WiFi and wired Internet are free in public spaces. Event space at this hotel measures 8881 square feet (825 square meters) and includes conference space. A fitness center, a vending machine, and multilingual staff are also featured at the eco-certified Holiday Inn Toronto Downtown Centre by IHG. For a fee, parking is available.

This 3.5-star Toronto hotel is smoke free.

  • 513 guestrooms or units
  • 23 levels
  • Meeting rooms
  • 8881 sq ft of conference space
  • 825 sq m of conference space
  • Deli
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Gift shop
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Holiday Inn Toronto Downtown Centre by IHG offers 513 accommodations with safes and coffee/tea makers. Beds feature premium bedding. A pillow menu is available. Satellite television is provided. Bathrooms include complimentary toiletries and hair dryers.

This Toronto hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Filipino, French, Italian, Portuguese, Spanish

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Property amenities

Family friendly

  • Highchair
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (CAD 40 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: CAD 28.25 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Front entrance ramp
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Entertainment

  • TV with satellite channels

Bedroom

  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in time starts at 4:00 PM
Early check-in subject to availability
Early check-in fee: CAD 30.00
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: CAD 50.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 50.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CAD 28.25 per person
  • Covered self parking fee: CAD 40 per night (in/out privileges)
  • Early check-in fee: CAD 30.00 (subject to availability)
  • Late check-out fee: CAD 50.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Up to 3 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel Toronto Downtown Centre
Holiday Inn Toronto Downtown Centre
Toronto Downtown Centre Holiday Inn
Days Hotel Toronto Downtown
Holiday Inn Toronto Downtown Centre Hotel Toronto
Holiday Inn Toronto Downtown Centre Hotel

Holiday Inn Toronto Downtown Centre by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 1882 out of 3931 reviews
Rating 8 - Good. 1230 out of 3931 reviews
Rating 6 - Okay. 469 out of 3931 reviews
Rating 4 - Poor. 203 out of 3931 reviews
Rating 2 - Terrible. 147 out of 3931 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

carlos

Liked: Cleanliness, staff & service, property conditions & facilities
rooms a very small but the location is perfect to hang around downtown.
Stayed 4 nights in Jan 2025

8/10 Good

Iván

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bueno
Stayed 2 nights in Dec 2024

10/10 Excellent

Kyle

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were amazing, very polite, and quick. Love it and I'd definitely be going back there
Stayed 1 night in Jan 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient/walkable area. Felt safe as I was travelling alone. Clean and friendly staff.
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Really nice hotel in a good location. Staff were great and breakfast had a nice variety with fresh fruit.
Stayed 2 nights in Jan 2025

10/10 Excellent

Adam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable bed. Room nicely decorated. We were there for a function nearby so did not eat there. Would stay again.
Stayed 1 night in Jan 2025

6/10 Okay

Yolanda

Travelled with family
Liked: Staff & service
Parking was a block away and I felt like I was sleeping in a dorm
Stayed 1 night in Dec 2024

10/10 Excellent

Marc

Stayed 3 nights in Jan 2025

10/10 Excellent

Prashant

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort

Good place to stay!

Good place to stay! It is near downtown
Stayed 5 nights in Jan 2025

10/10 Excellent

Marie-Josée

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would stay there again.

Nice hotel. Close to everything. Clean. Friendly staff.
Stayed 2 nights in Jan 2025

4/10 Poor

Ariella

Travelled with family
Disliked: Amenities, property conditions & facilities
The property did not appear like the pictures at all and was very old. We were very disappointed.
Stayed 2 nights in Jan 2025

10/10 Excellent

Ed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet clean and comfortable
Stayed 1 night in Jan 2025

6/10 Okay

George

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
tHE STAFF COULD NOT BRING THEMSELVES TO ASSIST ME AS A VISION CHALLENGED CLIENT WORKING WITH A WHITE CANE TO ASSIST ME IN GETTING AROUND
Stayed 2 nights in Jan 2025

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Gagan

Travelled with partner
good!
Stayed 1 night in Dec 2024

10/10 Excellent

Stephane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Toronto layover

Short, quick layover. But the room was great, clean and had everything I needed.
Stayed 1 night in Jan 2025

8/10 Good

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice convenient location for the venue we were attending. Great proximity to Eaton centre and transit. Terrible parking unless you drive a car, definitely not if you own a van, suv or truck. The room was small but adequate, and wellequuped with fridge and a safe. Would stay again.
Stayed 1 night in Jan 2025

2/10 Terrible

Heather

Travelled with partner
We could hear the music of the couple in next room most of the night, then hear them arguing and banging door in and out at 230 am until 330 am then woke up to them having terrible loud sex at 7:45 am at which time we decided to check out although we didn’t plan on leaving until 11 am as it was our anniversary. Horrible evening and night.
Stayed 1 night in Jan 2025

4/10 Poor

Rob

Travelled with family
Disliked: Property conditions & facilities
Reported at the start of the stay about the musty smell never got any reply and also there was an accident where cleaning staff broke a bottle of cologne which they left a note explaining the accident yet it took us to go down to the desk later for them to acknowledge it and reimburse us. Not a good way to have customer service
Stayed 4 nights in Jan 2025

10/10 Excellent

María Mercedes

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
=
Stayed 1 night in Jan 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Manjia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 5 nights in Dec 2024

10/10 Excellent

Manjia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 2 nights in Dec 2024

6/10 Okay

Aayushi

Stayed 1 night in Jan 2025

10/10 Excellent

Cheryl

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 2 nights in Jan 2025