4.0 out of 5

"The staff was outstanding. The hotel is in a great location in downtown Toronto. The breakfast buffet was excellent. The only problem was the room siz ... " More

By a verified traveller on Thu 19 Jul 2018

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Hotel Description

3.5-star eco-friendly hotel near Ryerson University

Downtown Toronto stay

Within a 10-minute walk of this Downtown Toronto hotel, you'll find Ryerson University and Yonge-Dundas Square. Toronto Eaton Centre and PATH Underground Shopping Mall are also within half a mile (1 km).

Business services

This hotel features an indoor pool, a fitness center, and a restaurant. Traveling on business? Take advantage of the business center and free WiFi in public areas. A bar/lounge, a 24-hour front desk, and dry cleaning are also provided.

Free Internet, refrigerators

Featuring conveniences like refrigerators and coffee/tea makers, the 513 guestrooms offer free WiFi and free wired Internet, as well as TVs with satellite channels. Room service, premium bedding, and pillow menus are also available.

Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max
C$156 per night

Executive Room, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Room, 1 Queen Bed, Non Smoking (Wheelchair, Roll-In Shower)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Non Smoking (LEISURE)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Holiday Inn Toronto Downtown Centre ratings based on 35 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Holiday Inn Toronto Downtown Centre

Everyone (12)
5 out of 5
Love the location and the fact that the Raptors won the championship while we were there. Toronto is a great city!

Posted by on 15 Jun. 2019

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3 out of 5
Room was clean. Location was good. Was a problem at check in with the reservation and they added $50 on my credit card????

Posted by on 28 Mar. 2019

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Comment from Hotel Management

30 Mar. 2019 by Hotel Management

Thank you for your follow-up regarding the transaction of $50CAD minimum per night reflected on your credit card statement. The amount you see is not a charge but an authorization. As stated on the registration card signed at check-in, our system is setup to automatically authorize (hold) an incidental fee of $50CAD minimum per night, above and beyond the estimated total cost of your guestroom charges inclusive of taxes, in the case of extra charges such as room service, restaurant or bar charges, phone calls, et al being signed to your guestroom during your stay. This protocol is a standard practice of most resorts, hotels and lodgings worldwide. Please note this authorization takes 7-10 business days after your departure date to automatically remove itself from your credit card.

4 out of 5

Clean, Classy, Cozy

We enjoyed the cleanliness, modern features of this location.  However the room was very small.  I indulged in a Swedish massage in the spa.  All hotel guests get a discount on the soda services.  

Posted by , from Toronto, ON, Canada on 21 Nov. 2013

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4 out of 5

Good service and location

The location is excellent, in truly downtown, 100 metres from subway. The service is very friendly and willing. The hotel room is quite small,also the bathroom but I think it is comfortable enough. 

Posted by , from Montreal, QC, Canada on 13 Nov. 2013

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4 out of 5

Nice Pool

Pros: Free Internet
I went to the Holiday Inn as the Delta Chelsea(where I usually stay) was far too dear this year. Hotel was about 7-10 minutes walk from Dundas square which is good. Hotel bar was ok, but the Irish bar right across the road was better. They have an indoor swimming pool which I used about 5 times and usually I was the only one there(so that was good and relaxing) I have been to 3 hotels in Downtown Toronto. Bond Place Hotel, the Delta Chelsea and this place. The holiday Inn lies somewhere in the middle of these.

Posted by , from Glasgow, Glasgow City, UK on 13 Sep. 2012

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4 out of 5
Was not that pleased with the size of the overall room.

Posted by on 25 Mar. 2019

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Comment from Hotel Management

25 Mar. 2019 by Hotel Management

Thank you Bermuda for your review. We're sorry to hear you were not impressed by the size of our rooms, and apologize if we fell short of your expectations. The rooms are built in European style, smaller but efficient and well equipped. We are making some upgrades to our hallways and guest rooms, to improve our guest experience. We hope you'll consider staying with us again to experience these changes

4 out of 5

Posted by on 20 Feb. 2019

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Comment from Hotel Management

1 Apr. 2019 by Hotel Management

Thank you for your review. We're glad you enjoyed your stay with us, and hope we'll see you again soon. Thank you for staying with us.

3 out of 5
Space of the room very narrow. Bathroom space was very small. The AC was not working properly. Other than that it was okay.

Posted by on 3 Dec. 2018

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Comment from Hotel Management

6 Dec. 2018 by Hotel Management

Estimado Luis E: Muchas gracias por tomarse el tiempo para dejarnos sus valiosos comentarios. Compartiremos tus comentarios con nuestro equipo. ¡Esperamos volver a verte en el Holiday Inn Toronto Downtown Centre!

4 out of 5
Good location, but noisy outside. Many police and fire truck sirens most nights

Posted by on 10 Sep. 2018

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Comment from Hotel Management

10 Sep. 2018 by Hotel Management

Thank you so much for taking the time to leave your valuable feedback for us. We will share your comments with our team. We hope to see you back at the Holiday Inn Toronto Downtown Centre!

4 out of 5

Great location; small rooms

The staff was outstanding. The hotel is in a great location in downtown Toronto. The breakfast buffet was excellent. The only problem was the room size. The two double bed room was barely large enough for the beds. Other than that, the hotel was fine. Next time I will choose a larger room.

Posted by on 19 Jul. 2018

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Comment from Hotel Management

23 Jul. 2018 by Hotel Staff

Thank you for your kind review. We're glad you enjoyed your stay with us, and appreciate your feedback regarding our breakfast buffet. We'll be sure to pass on your compliments to our Food and Beverage Team. Thank you for staying with us. We hope to see you again soon!

About the Holiday Inn Toronto Downtown Centre

Location 30 Carlton Street, Toronto, ON M5B2E9

Property Features

Holiday Inn Toronto Downtown Centre offers its guests an indoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. There's an onsite business center. Event space at this hotel measures 8846 square feet (822 square meters). Multilingual staff, gift shops/newsstands, and concierge services are also featured at the eco-friendly Holiday Inn Toronto Downtown Centre. For a fee, parking is available. This 3.5-star Toronto hotel is smoke free.

  • 513 guestrooms or units
  • 23 levels
  • 8846 sq ft of conference space
  • 822 sq m of conference space
  • Dining venue
  • Bar or lounge
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Gift shop
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge)

Transport

  • Airport: Toronto, ON (YYZ-Pearson Intl.) (29.2 km / 18.2 mi)
  • Train station: Toronto Union Station (2.4 km / 1.5 mi)
  • Metro station: College Station (0.1 km / 0.1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Holiday Inn Toronto Downtown Centre offers 513 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. A pillow menu is available. Satellite television is provided. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. A nightly turndown service is provided and housekeeping is offered daily.

  • In-room dining (limited hours)
  • Television
  • Satellite channels
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Pillow options
  • Housekeeping (daily)
  • Nightly turndown service
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast daily.

The Carlton Restaurant - This bistro serves breakfast, lunch, and dinner.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 5 AM
  • Minimum check-in age is 18

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

  • Noise-free rooms not guaranteed
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Parking height restrictions apply

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 100.00 per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between CAD 16 and CAD 20 per person (approximately)
  • Self parking fee: CAD 30 per night (in/out privileges)
  • Late check-out fee: CAD 15.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

You should know

  • Registered guests are the only ones allowed to be in guestrooms.

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.