"Friendly stafff. Easy check-in. Rooms were clean and nice. Rooms are a little small and the air conditioning seemed to reset itself after a hour or so ... " More
11 Apr. 2023 by Front Office
Thank you Melissa for taking the time to tell us about your experience at Holiday Inn Toronto Downtown Centre.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn.Hotel Management
20 Dec. 2022 by Front Office
Thank you Natalia for taking the time to tell us about your experience at Holiday Inn Toronto Downtown Centre.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn.Hotel Management
18 Oct. 2022 by Front Office
Thank you Rosanne for taking the time to tell us about your experience at Holiday Inn Toronto Downtown Centre.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn.Hotel Management
18 Oct. 2022 by Front Office
Thank you Cheryl for taking the time to tell us about your experience at Holiday Inn Toronto Downtown Centre.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn.Hotel Management
18 Oct. 2022 by Front Office
Thank you Catherine for choosing Holiday Inn and for taking the time to provide feedback about your experience at Holiday Inn Toronto Downtown Centre.We would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.We hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Again, thank you for choosing Holiday Inn.Hotel Management
30 Jan. 2022 by Front Office Team
Thank you for informing us and apologies for the inconvenience. We will surely look into this. We hope to see you again and give us another chance to serve you better.
22 Nov. 2021 by Front Office
Thank you Mary Elizabeth for choosing Holiday Inn and for taking the time to provide feedback about your experience at Holiday Inn Toronto Downtown Centre. I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception. Again, thank you for choosing Holiday Inn. Hotel Management