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Holiday Inn Toronto Downtown Centre by IHG

3.5 star property
3.5-star eco-certified hotel near CF Toronto Eaton Centre

Choose dates to view prices

Photo gallery for Holiday Inn Toronto Downtown Centre by IHG

Exterior
Indoor pool, open 6:00 AM to 11:00 PM, sun loungers
Property amenity
Premium bedding, in-room safe, desk, iron/ironing board
Breakfast, lunch and dinner served

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
30 Carlton Street, Toronto, ON, M5B2E9
  • Place, CF Toronto Eaton Centre
    ‪10 min walk‬
  • Place, University of Toronto - St. George Campus
    ‪13 min walk‬
  • Place, Rogers Centre
    ‪4 min drive‬
  • Airport, Toronto, ON (YYZ-Pearson Intl.)
    ‪25 min drive‬

Room options

View all photos for Executive Room, Non Smoking

Premium bedding, in-room safe, desk, iron/ironing board

Executive Room, Non Smoking

7.4 out of 10
Good
(13 reviews)
  • 23 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, City View

Suite, 1 King Bed, City View | Room amenity

Suite, 1 King Bed, City View

9.0 out of 10
Wonderful
(16 reviews)
  • 45 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, desk, iron/ironing board

Standard Room, 1 King Bed

8.4 out of 10
Very good
(89 reviews)
  • 22 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, iron/ironing board

Executive Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(119 reviews)
  • 22 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible (Mobility, Roll-In Shower)

Premium bedding, in-room safe, desk, iron/ironing board

Standard Room, 1 Queen Bed, Accessible (Mobility, Roll-In Shower)

8.0 out of 10
Very good
(21 reviews)
  • 22 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Double Beds, Non Smoking

Premium bedding, in-room safe, desk, iron/ironing board

Room, 2 Double Beds, Non Smoking

8.0 out of 10
Very good
(237 reviews)
  • 22 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Standard Room

Standard Room

7.6 out of 10
Good
(14 reviews)
  • 22 sq m
  • City view
  • Sleeps 2
  • 1 Twin Bed

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About the area

Toronto

City center stay.Within a 15-minute walk of this Downtown Toronto hotel, you'll find CF Toronto Eaton Centre and University of Toronto - St. George Campus. Scotiabank Arena and Rogers Centre are also within 2 miles (3 km).

What's nearby

  • CF Toronto Eaton Centre - 10 min walk - 0.9 km
  • University of Toronto - St. George Campus - 13 min walk - 1.1 km
  • Scotiabank Arena - 3 min drive - 2.2 km
  • Rogers Centre - 4 min drive - 2.2 km
  • CN Tower - 4 min drive - 2.2 km

Getting around

  • College Station - 2 min walk
  • Exhibition Station - 9 min drive
  • Toronto Pearson Intl. Airport (YYZ) - 37 min drive

Restaurants

  • ‪Hair Of The Dog - ‬3 min walk
  • ‪Matcha Matcha - ‬2 min walk
  • ‪Mick E. Fynn's - ‬1 min walk
  • ‪The Bistro - Courtyard by Marriott Toronto Downtown - ‬3 min walk
  • ‪Black Bear Espresso - ‬1 min walk

About this property

Holiday Inn Toronto Downtown Centre by IHG

3.5-star eco-certified hotel near CF Toronto Eaton Centre
Holiday Inn Toronto Downtown Centre by IHG offers its guests an indoor pool and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A business center and meeting rooms are available. Event space at this hotel measures 8881 square feet (825 square meters) and includes conference space. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the eco-certified Holiday Inn Toronto Downtown Centre by IHG. You'll have access to the indoor pool at a partner property. For a fee, parking is available.

This 3.5-star Toronto hotel is smoke free.

  • 513 guestrooms or units
  • 23 levels
  • Meeting rooms
  • 8881 sq ft of conference space
  • 825 sq m of conference space
  • Deli
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Gift shop
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Holiday Inn Toronto Downtown Centre by IHG offers 513 accommodations with safes and coffee/tea makers. Beds feature premium bedding. A pillow menu is available. Satellite television is provided. Bathrooms include complimentary toiletries and hair dryers.

This Toronto hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Family friendly

  • High chair
  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (CAD 40 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: CAD 28.25 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool
  • Indoor pool (guest access)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Front entrance ramp
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Entertainment

  • TV with satellite channels

Bedroom

  • Free crib
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: CAD 61.30
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: CAD 98.08
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities or services will be unavailable from September 22 2025 to December 19 2025 (dates subject to change):
  • Fitness facilities

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 16 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 50.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CAD 28.25 per person
  • Covered self parking fee: CAD 40 per night (in/out privileges)
  • Early check-in fee: CAD 61.30 (subject to availability)
  • Late check-out fee: CAD 98.08 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Pool access available from 6:00 AM to 11:00 PM.
  • One child 16 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel Toronto Downtown Centre
Holiday Inn Toronto Downtown Centre
Toronto Downtown Centre Holiday Inn
Days Hotel Toronto Downtown
Holiday Inn Toronto Downtown Centre Hotel Toronto
Holiday Inn Toronto Downtown Centre Hotel

Holiday Inn Toronto Downtown Centre by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 2399 out of 4752 reviews
Rating 8 - Good. 1437 out of 4752 reviews
Rating 6 - Okay. 539 out of 4752 reviews
Rating 4 - Poor. 206 out of 4752 reviews
Rating 2 - Terrible. 171 out of 4752 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Jameson

Stayed 6 nights in Jul 2025

8/10 Good

Crystal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Tracy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked our room the night before we arrived. Executive suite with a king size bed for a really great price considering we were directly downtown and we wanted to stay within 5km of our venue. The hotel concierge was very friendly and helpful. We arrived a bit early, hoping our room would be ready and although it was not, the concierge set us up in a room that was ready, on the 20th floor. The view of the city from the room was great. I don't think neither my husband nor I have ever slept so peacefully. The bed was so comfortable that both of us slept through until morning. In regards to parking, there are 3 parking areas within the block but it's a bit confusing how to find one since you are looking for parking signs and trying not to drive over some poor pedestrian running out in the street. We got lucky and a door magically opened that also catered to hotel parking at $27/night. If you drive a small car/caravan/jeep you can probably navigate the entry and the floors since it has a 6' clearance and a 140-150 degree incline at each entry point to a floor. Lastly, if you use a pedicab be clear on the pricing before you get to your destination. $5/block from Budweiser Stage to the hotel ended with us being charged for 46 blocks each...for a grand total of $460. The driver was lucky to get $200 and walk away. That in itself almost ruined the rest of our night. Learned experience. We would definitely stay at this hotel again.
Stayed 1 night in Jul 2025

8/10 Good

Gary

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
For going through some recent renovations the rooms are still aged.
Stayed 1 night in Jul 2025

8/10 Good

Tom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Nesa Bandarchian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Michelle

Stayed 3 nights in Jul 2025

8/10 Good

Justin, Sudbury

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Older hotel. Rooms are smaller. But the buffet option is affordable and the hotel is very close to the subway.
Stayed 2 nights in Jul 2025

2/10 Terrible

Michelle

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
nothing
Stayed 1 night in Jul 2025

6/10 Okay

Kimberley

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It’s okay. The restaurant is pretty good. The location is central. But the air conditioning in the room was preset to default at 83%. You could turn it down but after an hour or two it would revert back to the default. When it’s very hot outside, this is annoying. Had to keeping getting up at night to reset it just to be comfortable.
Stayed 2 nights in Jul 2025

8/10 Good

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

8/10 Good

Rachel

Travelled with group
Stayed 1 night in Jul 2025

6/10 Okay

Tatenda

Travelled with family and small children
Over crowded lobby and hotel. Poor front desk service.
Stayed 1 night in Jul 2025

10/10 Excellent

Felipe, Toronto

Liked: Cleanliness, staff & service
Location is very good.
Stayed 1 night in Jul 2025

10/10 Excellent

Tyler

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
As someone who stays in Toronto with some friends to enjoy a night out, it checked every box.
Stayed 1 night in Jun 2025

10/10 Excellent

Donna Rosalind

Travelled with family
Liked: Cleanliness, property conditions & facilities
The rooms were clean staff was very helpful. Would definitely recommend this hotel to my friends
Stayed 3 nights in Jul 2025

10/10 Excellent

Gwendolyn

Liked: Cleanliness, amenities, property conditions & facilities
Friendly, clean and hospitable
Stayed 1 night in Jun 2025

10/10 Excellent

Lindsey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was wonderful and attentive!
Stayed 3 nights in Jul 2025

10/10 Excellent

Freda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a great place to stay right downtown. Thank you!!
Stayed 1 night in Jul 2025

6/10 Okay

Sharon

Travelled with family
Liked: Staff & service
This property is well located in downtown Toronto, easily accessible to sights, dining, and shopping. There are very long waits for check in and long waits for the elevator. The rooms are small, carpet needs replacement and towel quality is poor. It is clean and provides a basic lodging experience. But, it claims to be the flagship IGH hotel in Toronto and that seems a stretch. Parking and breakfast fees are steep. Parking does not accommodate taller vehicles and surface parking is iffy!
Stayed 2 nights in Jul 2025

8/10 Good

Arnoldo, miami

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean, customer service and location. Down side was how many homeless were in the area and that hotel didn't disclosed they offer Niagara Falls day trip pick up.
Stayed 3 nights in Apr 2025

4/10 Poor

Riley

Parking was a huge
Stayed 1 night in Jul 2025

10/10 Excellent

Corinne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025