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"I stayed there over 10 years ago.it looks like the carpet needs cleaning.The room was fine " More

By a verified traveller on Mon 27 Jan 2020

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Hotel Description

Family-friendly 3.5-star hotel near Ontario Science Centre

In entertainment district

With a stay at this North York hotel, you'll be within half a mile (1 km) of Aga Khan Museum and 2 miles (3 km) of Ontario Science Centre. Also within 9 miles (15 km) are Toronto Eaton Centre and Scotiabank Arena.

Poolside dining

This hotel features a restaurant, an indoor pool, and a poolside bar. Families will appreciate the children's pool and onsite laundry facilities. Enjoy the health club and perks like free WiFi.

Free WiFi, comfy beds

The 354 soundproofed guestrooms offer free WiFi and comfy beds. TVs come with cable channels, and other amenities include room service and premium bedding.

Traditional Room, 2 Double Beds (Ravine)

Bed Count 2 Full Beds Maximum Occupancy 4 Max
C$90* Per night/room 2 Nov. - 3 Nov.

Deluxe Room, 1 King Bed (Ravine)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Room, 2 Double Beds (Ravine)

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Deluxe Room, 1 King Bed (Garden)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Room, 1 King Bed (Ravine)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Traditional Room, 2 Double Beds (Ravine)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Toronto Don Valley Hotel and Suites ratings based on 15 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Toronto Don Valley Hotel and Suites

Everyone (8) Couples (3) Family (7)
1 out of 5
I didn't like how we were charged 14 dollars for parking. That is not stated on the website. In the room there was peeling wallpaper in the bathroom and garbage in the trash bin. The shower handle was broken and the smell of weed in the hallway was awful and the smell lingered into the room which made us sick. We had to call front desk for loud music at 2:30am they took care of it but it's definitely a party hotel. When I checked out the next day I made it known how my stay was and he says I hope your next stay is better. I will not ever stay here again. If you want a good rest and enjoy your money's worth go somewhere else.

Posted by , from Toronto on 5 Oct. 2020

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Comment from Hotel Management

5 Oct. 2020 by Trevor

Dear Guest, Thank you for staying at Toronto Don Valley Hotel & Suites. I would like to apologize if your stay was not how you had hoped it would be. As we have nearly 400 rooms and are quite a busy hotel, we understand the challenges we face with ensuring the guest rooms are sanitized and maintained well. You mentioned the condition of your room in your review, did you call front desk to inform them? A new, clean and inspected room was available right away. You stayed with us last Saturday I believe. We were very busy that night, I understand your frustration with the noise level. I do hope that we alleviated that quickly.The parking is $11.95 + tax as stated on the Expedia website. Once again, I truly apologize for any inconvenience we may have caused. Please give us another try and we have you placed in a more secluded and quiet room.

1 out of 5

Posted by on 23 Jun. 2020

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5 out of 5
The staff was very polite and effecient, service was excellent.

Posted by on 17 Nov. 2019

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4 out of 5

Posted by on 11 Apr. 2019

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5 out of 5
Management has done a nice job updating the rooms.

Posted by on 28 Mar. 2019

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1 out of 5
Not really good as I thought. Kind of clean doesn’t include many amended

Posted by on 2 Jan. 2019

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4 out of 5
I stayed there over 10 years ago.it looks like the carpet needs cleaning.The room was fine

Posted by on 27 Jan. 2020

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4 out of 5
Telephone did not work , tv remote needed replacement , no frig in room, was charged for parking and hotel web site said it was free

Posted by on 4 Oct. 2019

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5 out of 5
Very clean modern facility. We stayed two nights and had no problems!

Posted by on 15 Aug. 2019

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5 out of 5
Large room size and truly amazing staff. (Especially for the price!)

Posted by on 1 Aug. 2019

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Comment from Hotel Management

2 Aug. 2019 by Grace

We appreciate you feedback.Thanks for letting us know.

About the Toronto Don Valley Hotel and Suites

Location 175 Wynford Drive, Toronto, ON M3C1J3

Property Features

Toronto Don Valley Hotel and Suites offers its guests an indoor pool, a seasonal outdoor pool, a health club, and a sauna. There's a restaurant on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. A 24-hour business center and limo/town car service are available. Event space at this hotel measures 16000 square feet (1486 square meters) and includes a conference center. A children's pool, a terrace, and tour/ticket assistance are also featured at the family-friendly Toronto Don Valley Hotel and Suites. For a fee, parking is available. This Art Deco Toronto hotel is smoke free.

  • 1 building
  • 354 guestrooms or units
  • 7 levels
  • 16000 sq ft of conference space
  • 1486 sq m of conference space
  • Built in 1965
  • Dining venue
  • Bar by the pool
  • Bar or lounge
  • Coffee shop
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Refrigerator in a common area
  • Water dispenser

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , RV, bus, truck parking (surcharge)

Transport

  • Airport: Pearson Intl. Airport (YYZ) (31.5 km / 19.6 mi)
  • Train station: Kennedy GO Station (6 km / 3.8 mi)
  • Property shuttles: Bus station shuttle
  • Parking: Self parking and RV/bus/truck parking available for a surcharge

Room Amenities

Toronto Don Valley Hotel and Suites offers 354 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Each accommodation is individually furnished and decorated. Select Comfort beds feature premium bedding. Televisions come with cable channels. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers. This Toronto hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Select Comfort beds
  • In-room dining (limited hours)
  • Television
  • Cable channels
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Exterior corridor access
  • Air conditioning
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM.

DV BAR/Bistro - This poolside restaurant specializes in local and international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

This property does not accept cash or Visa debit cards for all bookings where payment for the stay will be made on site instead of at the time of booking.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 12 children 1 year old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 20 per day.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: CAD 20.00 per pet, per day (maximum CAD 25.00 per stay)
  • Only dogs and cats are allowed
  • Maximum 1 per room (weight limit: 40 lbs)
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

This property does not accept Interac cards for all bookings where payment for the stay will be made on site instead of at the time of booking, and for all purchases made on site, including incidentals.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds. Parties and events are allowed on site. Long-term renters welcome. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.Contactless check-out is available.Each guestroom is kept vacant for a minimum of 48 hours between bookings, and can be accessed from outside the building via exterior corridors.

  • No cribs (infant beds) available
  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Number of children who can stay free - 12
  • Debit cards
  • UnionPay
  • Events/parties allowed
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • gap period enforced between guest stays 48 hours
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitization practices of any association

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 100.00 per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: CAD 15.50 for adults and CAD 8 for children (approximately)
  • Self parking fee: CAD 11.95 per night (in/out privileges)
  • Pet fee: CAD 20.00 per pet, per day (maximum CAD 25.00 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: CAD 20 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Toronto Don Valley
  • Toronto Don Valley Hotel
  • Toronto Valley Hotel
  • Toronto Don Valley Hotel And Suites
  • Toronto Don Valley Hotel North York
  • Don Valley Hotel
  • Don Valley
  • Toronto Don Valley And Suites
  • Toronto Don Valley Hotel and Suites Hotel
  • Toronto Don Valley Hotel and Suites Toronto
  • Toronto Don Valley Hotel and Suites Hotel Toronto

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • The seasonal pool will open in June and close in September.
  • Pool access available from 6:00 AM to 11:00 PM.
  • Up to 12 children 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.