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4.3 out of 5

"There was no coffee in the room.no glasses or cups, there was 1 cup fo coffee but no coffee " More

By a verified traveller on Sat 18 Jul 2020

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Hotel Description

4-star eco-friendly hotel near Toronto Congress Centre

Near the airport

Your stay at this Etobicoke hotel places you within 3 miles (5 km) of Toronto Congress Centre and The International Centre. Yorkdale Shopping Centre is within 12 miles (20 km) and Queen Street is within 16 miles (25 km).

Renovated in 2017

This hotel features an indoor pool, a 24-hour fitness center, and a restaurant. Traveling on business? Take advantage of the business center, free WiFi in public areas, and free airport shuttle. You'll appreciate the spa tub, bar/lounge, and laundry facilities.

Free WiFi, refrigerators

In addition to free WiFi, the 292 guestrooms offer refrigerators and TVs. Other amenities include room service, hair dryers, and laptop-compatible safes.

Suite, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed (Airport View)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Non Smoking (3x3 Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds (Airport View)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

DoubleTree by Hilton Toronto Airport ratings based on 15 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for DoubleTree by Hilton Toronto Airport

Everyone (8) Couples (1) Family (5)
5 out of 5
It was great....alll good...thank you for the great stay

Posted by on 15 Sep. 2019

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Comment from Hotel Management

15 Sep. 2019 by Management

Thank you for taking the time to share your feedback regarding your experience at the DoubleTree Toronto Airport. Our guests satisfaction is our utmost priority I am delighted to see that you enjoyed your stay with us. We look forward to welcoming you back the next time your travel plans bring you back to the area.

4 out of 5
There was no coffee in the room.no glasses or cups, there was 1 cup fo coffee but no coffee

Posted by on 18 Jul. 2020

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Comment from Hotel Management

20 Jul. 2020 by Management

Thank you for taking the time to share your feedback regarding your experience at the DoubleTree Toronto Airport. Our guest’s satisfaction is our utmost priority and I apologize that your stay did not exceed your expectations. We have coffee makers available on request only due to the ongoing situation and might have missed out on mentioning it to you.We have notified the respective teams about the matter and this will be taken care of with utmost urgency. We hope you would give us a chance to serve you again soon.

4 out of 5

Posted by on 30 Dec. 2019

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Comment from Hotel Management

30 Dec. 2019 by Management

Thank you for taking the time to share your feedback regarding your experience at the DoubleTree Toronto Airport. Our guests satisfaction is our utmost priority we are delighted to see that you enjoyed your stay with us. We look forward to welcoming you back when your travel plans bring you back to the area, with a 5/5 rating next time.

5 out of 5
The Staff was friendly...The cookies were delicious

Posted by on 1 Nov. 2019

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Comment from Hotel Management

1 Nov. 2019 by Management

Thank you for taking a moment to share your experience. We am delighted to hear you enjoyed your stay with us. We look forward to welcoming you back to our hotel in the not too distant future!

4 out of 5
We had the fire alarm go off at 11:30pm and they couldn't isolate the problem. They kept coming over the intercom with the alarm going off while they spoke. lol. The other problem was that and elevator slipped down a couple of floors. After it kept trying to go up and down, we decided to get off on the nearest floor (8th) and walk up. I alerted the front desk.

Posted by on 30 Jul. 2019

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Comment from Hotel Management

1 Aug. 2019 by Management

Thank you for taking the time to share your feedback regarding your experience at the DoubleTree Toronto Airport. Our guest’s satisfaction is our utmost priority and we apologize that your stay did not exceed your expectations due to the fire alarm and elevator. We hope that you give us another chance to better serve you in the future.

3 out of 5
For the most part, this is a nice hotel. Unfortunately we had to experience a false fire alarm at 11:30 pm. It took nearly 20 minuted of a very loud alarm and strobe lights before orer could be resolved. It appeared that the night staff did not know how to use the PA system to let the customers know what to do. Rather ruined our night's sleep.

Posted by on 30 Jul. 2019

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Comment from Hotel Management

1 Aug. 2019 by Management

Thank you for taking the time to share your feedback regarding your experience at the DoubleTree Toronto Airport. Our guest’s satisfaction is our utmost priority and we apologize that your stay did not exceed your expectations due to the fire alarm. We hope that you give us another chance to better serve you in the future.

4 out of 5
Nice hotel with great access to the Airport. They follow all the corporate guidelines to make their guests feel welcome.

Posted by on 30 Jul. 2019

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Comment from Hotel Management

31 Jul. 2019 by Management

Thank you for taking the time to share your feedback regarding your experience at the DoubleTree Toronto Airport. Our guests satisfaction is our utmost priority I am delighted to see that you enjoyed your stay with us. We look forward to welcoming you back the next time your travel plans bring you back to the area.

4 out of 5
Friendly staff, comfortable beds and nice property

Posted by on 12 Jul. 2019

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Comment from Hotel Management

13 Jul. 2019 by Management

Thank you for your amazing feedback, we look forward to welcoming you back in our property!

5 out of 5
Very clean, comfortable room. Fantastic work out facility. Starbucks and restaurant attached were both excellent, and a complimentary ride to the airport really sealed the deal for a 5 star experience. Would definitely stay again!

Posted by , from Nashville on 3 Jun. 2019

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Comment from Hotel Management

4 Jun. 2019 by Suhas

Greetings Christopher, We really appreciate your feedback. We are glad to know that you enjoyed your stay with us. We look forward to welcome you back. Regards, Suhas Tailor

4 out of 5
The hotel was very nice. The check in clerk could have been mkre friendly and heloful.

Posted by on 17 Feb. 2019

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Comment from Hotel Management

17 Feb. 2019 by as

Thanks for your positive feedback

About the DoubleTree by Hilton Toronto Airport

Location 925 Dixon Rd, Toronto, ON M9W1J8

Property Features

DoubleTree by Hilton Toronto Airport offers its guests an indoor pool, a spa tub, and a 24-hour fitness center. Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. There's an onsite business center. Multilingual staff, gift shops/newsstands, and complimentary newspapers in the lobby are also featured at the eco-friendly DoubleTree by Hilton Toronto Airport. A roundtrip airport shuttle is free (available 24 hours). For a fee, parking is available. A complete renovation of DoubleTree by Hilton Toronto Airport was completed in August 2017. This 4-star Toronto hotel is smoke free.

  • 1 building
  • 292 guestrooms or units
  • 17 levels
  • Built in 1984
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Charging station for electric cars
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Convenience store
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Microwave in a common area

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Grocery/convenience store
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Pearson Intl. Airport (YYZ) (3.8 km / 2.4 mi)
  • Train station: Pearson Airport Station (2.9 km / 1.8 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

DoubleTree by Hilton Toronto Airport offers 292 accommodations with laptop-compatible safes and hair dryers. Televisions come with pay movies. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • In-room dining (limited hours)
  • Television
  • Movies for purchase
  • Refrigerator
  • Hypo-allergenic bedding
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6 AM to 11 AM.

Turtle Jacks - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 9:00 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

24-hour airport shuttle service is available at scheduled times. Fees may apply. Contact the property in advance to get details.

Front desk staff will greet guests on arrival.

Airport transportation is offered at scheduled time 24 hours a day. Fees may apply. For details, please contact the property in advance.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.Contactless check-out is available.Individually-wrapped food options are available for breakfast, lunch, and dinner.Each guestroom is kept vacant for a minimum of 24 hours between bookings.The property affirms that it follows sanitization practices of CleanStay (Hilton) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Property does not follow sanitization practices of any association
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Number of children who can stay free - 2
  • gap period enforced between guest stays 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 100.00 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: CAD 18.95 per person (approximately)
  • Self parking fee: CAD 25.00 per night (in/out privileges)
  • Credit card charges are subject to a surcharge of CAD 250.00

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • DoubleTree Hilton Toronto Airport Hotel
  • Travelodge Toronto Airport
  • Etobicoke Travel Lodge
  • Etobicoke Travelodge
  • Travel Lodge Etobicoke
  • Travelodge Etobicoke
  • Travelodge Hotel Etobicoke
  • DoubleTree Hilton Toronto Airport
  • Doubletree By Hilton Toronto
  • DoubleTree by Hilton Toronto Airport Hotel
  • DoubleTree by Hilton Toronto Airport Toronto
  • DoubleTree by Hilton Toronto Airport Hotel Toronto

You should know

  • Up to 2 children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

  • Green Key Eco-Rating Program
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.