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4.5 out of 5

"The courtesy of the staff and their eagerness to assist in any way possible. " More

By a verified traveller on Mon 30 Dec 2019

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Hotel Description

4-star family-friendly hotel near Scotiabank Arena, connected to the convention center

Downtown Toronto stay

Within a 10-minute walk of this Downtown Toronto hotel, you'll find Scotiabank Arena and Hockey Hall of Fame. Ripley's Aquarium of Canada and CN Tower are also within 2 miles (3 km).

Onsite dining, 2 outdoor tennis courts

This hotel features 3 restaurants, 2 outdoor tennis courts, and an indoor pool. There's fun for all ages with a free kid's club and a playground, and families will appreciate the picnic area. Enjoy the 24-hour health club and perks like free self parking and free WiFi.

Comfy beds, WiFi

The 977 guestrooms feature comforts like pillowtop beds and pillow menus, while refrigerators and coffee/tea makers offer the conveniences of home. Other amenities include 24-hour room service, WiFi, and LCD TVs with cable channels.

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max
C$111* Per night/room 11 Dec. - 12 Dec.

Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Non Smoking, City View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Double Beds, Non Smoking, City View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Non Smoking, Lake View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Double Beds, Non Smoking, Lake View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

The Westin Harbour Castle, Toronto ratings based on 16 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for The Westin Harbour Castle, Toronto

Everyone (8) Couples (5) Family (5)
4 out of 5

Posted by on 2 Feb. 2020

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Comment from Hotel Management

11 Feb. 2020 by bin

Thank you for your loyalty be well bin

5 out of 5

Posted by on 1 Dec. 2019

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3 out of 5

Posted by on 29 Sep. 2019

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5 out of 5
The room was well finished, clean and comfortable. In room amenities were well stocked.

Posted by on 17 Feb. 2019

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4 out of 5
The courtesy of the staff and their eagerness to assist in any way possible.

Posted by on 30 Dec. 2019

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Comment from Hotel Management

15 Feb. 2020 by Bin

Thank you for your feedback and your loyalty be well bin

5 out of 5

Posted by on 24 Oct. 2019

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4 out of 5
Stuffs are nice especially front desk. I wanted free slippers.

Posted by on 9 Oct. 2019

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5 out of 5
We loved our room but the concierge that was there the day we checked in was not helpful at all. Acted like we were inconveniencing him. The young lady concierge the next morning was much more helpful and pleasant.

Posted by on 6 Sep. 2019

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4 out of 5
Great pool, gym and sauna! The harbor views are beautiful! The staff were very helpful and pleasant! Food was very good but a bit pricey! I would definitely stay here again!

Posted by on 26 Aug. 2019

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5 out of 5
Nice towels, bed, and toiletries. View was okay. Room was clean and up to date

Posted by on 20 Aug. 2019

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About the The Westin Harbour Castle, Toronto

Location 1 Harbour Sq, Toronto, ON M5J1A6

Property Features

As a guest of The Westin Harbour Castle, Toronto, you'll find an indoor pool, outdoor tennis courts, a 24-hour health club, and a spa tub. There are 3 restaurants on site, as well as a coffee shop/café and a grocery/convenience store. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. Event space at this hotel measures 70000 square feet (2322 square meters) and includes conference space. A sauna, a terrace, and a complimentary children's club are also featured at the family-friendly The Westin Harbour Castle, Toronto. Free self parking is available. This 4-star Toronto hotel is smoke free.

  • 977 guestrooms or units
  • 45 levels
  • 2 buildings
  • 3 dining venues
  • 70000 sq ft of conference space
  • 2322 sq m of conference space
  • Built in 1975
  • Bar or lounge
  • Coffee shop
  • Kid's club (free)
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Convenience store
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Pearson Intl. Airport (YYZ) (26.9 km / 16.7 mi)
  • Train station: Union Station (1 km / 0.6 mi)
  • Metro station: Queens Quay Ferry Docks Terminal Stop (0.2 km / 0.1 mi)
  • Parking: Free self parking

Room Amenities

The Westin Harbour Castle, Toronto offers 977 accommodations with safes and complimentary bottled water. Beds feature pillowtop mattresses. A pillow menu is available. 50-inch LCD televisions come with premium cable channels, pay movies, and Netflix. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers. In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Pillowtop beds
  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Netflix
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Pillow options
  • Shower and tub combination
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 11:30 AM and on weekends from 6:30 AM to 12:30 PM.

Mizzen - This restaurant specializes in international cuisine and serves breakfast only. A children's menu is available.

The Chartroom Lounge - This lobby lounge specializes in international cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

Harbour Coffee Bar - This coffee shop specializes in American cuisine and serves breakfast and light fare. Open daily.

Savoury - This fine-dining restaurant specializes in international cuisine. Reservations are required. Open select days.

Toula - This restaurant serves dinner only. A children's menu is available. Open daily.

24-hour room service is available.

Hotel Policies

Check-in

  • Check-in time starts at 11:30 AM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 1:00 PM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 35.0 per day.

Pet Policy

  • Pets are welcome and stay free
  • Maximum 2 per room (weight limit: 40 lbs)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property accepts credit cards and cash. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; guests can access their rooms with a mobile device; masks are required in public areas.Contactless check-in and contactless check-out are available.Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.The property affirms that it follows sanitization practices of Commitment to Clean (Marriott) guidelines.The property affirms that it adheres to the Ecolab (3rd party expert - Global) sanitization guidelines and the Safe Travels (WTTC - Global) sanitization guidelines.

  • Parking height restrictions apply
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Pets allowed (no fees)
  • UnionPay
  • Debit cards not accepted
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)
  • Food service has been amended for enhanced safety

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 300 per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: CAD 29 per person (approximately)
  • Fee for in-room wireless Internet: CAD 16.00 per night (rates may vary)
  • Rollaway bed fee: CAD 35.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Harbour Castle
  • Harbour Castle Westin
  • Harbour Westin Castle
  • Westin Castle
  • Westin Castle Harbour
  • Westin Harbour
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  • Westin Harbour Castle Hotel
  • Westin Harbour Castle Hotel Toronto
  • Westin Harbour Castle Toronto
  • Toronto Westin
  • Westin Harbor Castle Hotel Toronto
  • Westin Hotel Toronto
  • Westin Toronto
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  • The Westin Harbour Castle, Toronto Hotel
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  • The Westin Harbour Castle, Toronto Hotel Toronto

You should know

  • Pool access available from 5:00 AM to 11:00 PM.
  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.