The Westin Harbour Castle, Toronto

4.0 star property
Family-friendly hotel with 1 indoor pools, connected to the convention center in Toronto

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Photo gallery for The Westin Harbour Castle, Toronto

Exterior
Property amenity
Exterior
Room, 2 Queen Beds, Non Smoking, Lake View
Breakfast served, international cuisine

Reviews

8.4

Very good

Popular amenities

  • Restaurant
  • Gym
  • Bar
    BarBar
  • Hot tub
    Hot tubHot tub
  • Room service
    Room serviceRoom service
  • Housekeeping
    HousekeepingHousekeeping

Explore the area

Map
1 Harbour Sq, Toronto, ON, M5J1A6
  • Popular LocationScotiabank Arena6 min walk
  • Popular LocationRogers Centre16 min walk
  • Popular LocationCN Tower16 min walk
  • AirportToronto, ON (YYZ-Pearson Intl.)28 min drive

Similar properties

About the area

Toronto

Downtown Toronto stay.Within a 15-minute walk of this Downtown Toronto hotel, you'll find Scotiabank Arena and Harbourfront Centre. Ripley's Aquarium of Canada and Rogers Centre are also within 2 miles (3 km).

What's nearby

  • Scotiabank Arena - 6 min walk
  • Ripley's Aquarium of Canada - 15 min walk
  • Rogers Centre - 16 min walk
  • CN Tower - 16 min walk
  • Metro Toronto Convention Centre - 17 min walk

Getting around

  • Queens Quay Ferry Docks Terminal Stop - 3 min walk
  • Union Station - 11 min walk
  • Toronto Pearson Intl. Airport (YYZ) - 28 min drive

Restaurants

  • ‪NBA Courtside Restaurant - ‬3 min walk
  • ‪Second Cup Café featuring Pinkberry Frozen Yogurt - ‬5 min walk
  • ‪Mos Mos - ‬4 min walk
  • ‪Tim Hortons - ‬1 min walk
  • ‪BeaverTails - ‬6 min walk

About this property

The Westin Harbour Castle, Toronto

Family-friendly hotel with 1 indoor pools, connected to the convention center in Toronto
As a guest of The Westin Harbour Castle, Toronto, you'll find an indoor pool, outdoor tennis courts, a health club, and a spa tub. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center and 32 meeting rooms are available. Event space at this hotel measures 70000 square feet (6503 square meters) and includes a conference center. A sauna, a terrace, and a complimentary children's club are also featured at the family-friendly The Westin Harbour Castle, Toronto. Parking is available for a fee.

This Toronto hotel is smoke free.

  • 977 guestrooms or units
  • 35 levels
  • 2 buildings
  • 70000 sq ft of conference space
  • 6503 sq m of conference space
  • Built in 1975
  • Deli
  • Kid's club (free)
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Convenience store
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
The Westin Harbour Castle, Toronto offers 977 accommodations with safes and complimentary bottled water. Beds feature pillowtop mattresses. A pillow menu is available. LCD televisions come with premium cable channels, pay movies, and Netflix. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Family friendly

  • Arcade/game room
  • Children's games
  • Children's toys
  • Free children's club
  • Grocery/convenience store
  • Highchair
  • Indoor pool
  • Playground
  • Refrigerator
  • Snack bar/deli

Internet

  • Available in all rooms: WiFi (CAD 14.95 per day)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered valet parking on site (CAD 55.00 per day; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking

Food and drink

  • Local cuisine breakfast available for a fee daily: CAD 10-30 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • 2 outdoor tennis courts
  • Arcade/game room
  • Basketball
  • Fitness center
  • Indoor pool
  • Playground
  • Racquetball/squash
  • Sauna
  • Spa tub
  • Steam room
  • Tennis

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Assistive listening devices in meeting rooms
  • Braille signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room accessibility
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Valet for wheelchair-equipped vehicle
  • Visual fire alarm
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

Room amenities

Entertainment

  • Cable channels
  • LCD TV
  • Netflix
  • Pay movies
  • Premium channels
  • Streaming services

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)
  • Pillow menu
  • Pillow-top mattress

Bathroom

  • Bathrobes
  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels
  • Toothbrush and toothpaste (on request)

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property will be renovating from October 7 2022 to October 6 2024 (completion date subject to change). The following areas are affected:
  • Hallway
  • Select guestrooms
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs are allowed
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 35.0 per day.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: approximately CAD 10 to 30 per person
  • Fee for in-room wireless internet: CAD 14.95 per day (rates may vary)
  • Covered valet parking fee: CAD 55.00 per day (in/out privileges)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 35.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay, and cash. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Harbour Castle
Harbour Castle Westin
Harbour Westin Castle
Westin Castle
Westin Castle Harbour
Westin Harbour
Westin Harbour Castle
Westin Harbour Castle Hotel
Westin Harbour Castle Hotel Toronto
Westin Harbour Castle Toronto
Toronto Westin
Westin Harbor Castle Hotel Toronto
Westin Hotel Toronto
Westin Toronto
Westin Harbour Castle Toronto Hotel
The Westin Harbour Castle, Toronto Hotel
The Westin Harbour Castle, Toronto Toronto
The Westin Harbour Castle, Toronto Hotel Toronto

The Westin Harbour Castle, Toronto Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 1089 out of 1986 reviews" "
Rating 8 - Good. 460 out of 1986 reviews" "
Rating 6 - Okay. 186 out of 1986 reviews" "
Rating 4 - Poor. 134 out of 1986 reviews" "
Rating 2 - Terrible. 117 out of 1986 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

FRED, Youngstown

Liked: Cleanliness, staff & service, property conditions & facilities
Outstanding
Stayed 2 nights in Jul 2024

10/10 Excellent

Maggie

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Nice room, staff are amazing!
Stayed 1 night in Apr 2024

10/10 Excellent

Alisha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Claudia

Stayed 1 night in Apr 2024

10/10 Excellent

jeff

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Aly

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel but needs a little revamp
Stayed 2 nights in Apr 2024

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Wendy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is very nice
Stayed 1 night in Apr 2024

4/10 Poor

Ernest

Liked: Property conditions & facilities
Stayed 2 nights in Apr 2024

8/10 Good

Dave

Liked: Cleanliness, staff & service
Everything good with property. Did' not the like that Expedia increased price after I selected property and was filling out details. This will have us consider different options for searching hotels in future. Perhaps you should think was is the " Lifetime value" of a customer vs hacking for an additional $50. I know the answer apparently expedia does not!
Stayed 1 night in Apr 2024

10/10 Excellent

Marco

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 1 night in Apr 2024

8/10 Good

Maureen, Ellicott City

Disliked: Property conditions & facilities
Room-windows dirty. Couldn’t appreciate the view of the lake. Many areas in the room needed touch up paint. Housekeeper didn’t get to my room on the first day despite me being gone for about 3 hours. When I left she was about 3 doors down from my room and when I got back she was in the same area.
Stayed 2 nights in Apr 2024

8/10 Good

Edwin Kwong Tat

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

8/10 Good

Sidney

Stayed 1 night in Apr 2024

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved how easy everything was when we arrived. Valet parked car, checked in and in our room in less than 30 mins. Short walk to dining options and Scotia bank center.
Stayed 1 night in Apr 2024

8/10 Good

Kara

Liked: Staff & service
.
Stayed 1 night in Apr 2024

8/10 Good

Megan

Stayed 2 nights in Apr 2024

10/10 Excellent

Jane

Travelled with family, Travelled with group
Liked: Staff & service, property conditions & facilities
It was perfect for my one night stay after an awesome concert!!! Easy walk and very awesome experience at the hotel. My mom really enjoyed the pool and hot tub! Wish I brought my bathing suit. It looked so relaxing!
Stayed 1 night in Apr 2024

8/10 Good

Melanie

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024

8/10 Good

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Apr 2024

10/10 Excellent

Marlene

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everythjng was great except i thought i was getting a full view of the Toronto islands. Turns out the "Lakeview" was only partial.
Stayed 1 night in Mar 2024

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night out
Ten minute walk to hockey game experience was great room over looking the Toronto islands hot tub and pool exactly what we needed
Stayed 1 night in Apr 2024

10/10 Excellent

Lia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was the best hotel in Toronto, one of the best around the world. The view of the lake and access to the ferry boats, the St Lawrence Market, the entertainment district, was amazing.
Stayed 1 night in Mar 2024

8/10 Good

William

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
It was a good stay at the hotel. Staff was really nice. I had a issue with a dirty washroom that was kind of annoying. I had to ask a few time to get the gross yellow marks of the ceiling above the tub. The stairs coming into the hotel are very sketchy and look like they never are swept. I was kinda disappointed that my corner room was not facing just the water like I was hoping for when I booked.
Stayed 3 nights in Mar 2024