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 Toronto • 1 Room
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The Westin Harbour Castle, Toronto

4-star property
1 Harbour Sq, Toronto, ON 1-855-887-0424
4.0 out of 5
Very good!
See all 6 travelocity Reviews

"It was clean and the staff was very helpful. It was close to the CN tower " More

By a verified traveller on Sun 26 Mar 2023

Points Of Interest

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Hotel Description

4-star family-friendly hotel near Scotiabank Arena, connected to the convention center

Downtown Toronto stay

Within a 15-minute walk of this Downtown Toronto hotel, you'll find Scotiabank Arena and Harbourfront Centre. Ripley's Aquarium of Canada and Rogers Centre are also within 2 miles (3 km).

2 outdoor tennis courts

2 outdoor tennis courts, an indoor pool, and a gym are all featured at this eco-friendly hotel. There's fun for all ages with a free kid's club and a playground, and families will appreciate the picnic area. Enjoy the spa tub and perks like free WiFi.

Room, 1 King Bed, Non Smoking, City View

Bed Count 1 King Bed Maximum Occupancy 3 Max
CA $284* Per night/room 9 Apr. - 10 Apr.

Room, 1 King Bed, Non Smoking, City View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 Bedroom, Non Smoking (Huron Suite)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 2 Bedrooms, Non Smoking (The Ontario Suite)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Junior Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 Bedroom, Non Smoking (The Algonquin Suite)

Bed Count 2 Queen Beds Maximum Occupancy 3 Max

The Westin Harbour Castle, Toronto ratings based on 6 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for The Westin Harbour Castle, Toronto

Everyone (5) Family (1)
5 out of 5
It was clean and the staff was very helpful. It was close to the CN tower

Posted by on 26 Mar. 2023

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Comment from Hotel Management

26 Mar. 2023 by Hotel Manager

Dear Jason, Thank you for taking the time to leave feedback about The Westin Harbour Castle, Toronto. We are glad you enjoyed our friendly service and convenient location. We appreciate you being our guest and look forward to being your hotel of choice every time you visit the area. Be Well, Harmeet Chugh Hotel Manager

2 out of 5

Posted by on 11 Apr. 2022

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2 out of 5

Posted by on 8 Aug. 2021

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5 out of 5

Posted by on 2 May 2021

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Comment from Hotel Management

13 May 2021 by Westin Guest Services Team

Thank you for your feedback. We are happy to hear that you enjoyed your stay and we look forward to welcoming you back again in the future!

5 out of 5

Posted by on 25 Jan. 2021

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Comment from Hotel Management

5 Feb. 2021 by Guest Service Team

Thank you for staying at the Westin Harbour Castle hotel Toronto. We appreciate your feedback, and look forward to welcome you back in the near future. Stay safe and stay well.

5 out of 5
Rooms are slightly outdated but construction is happening

Posted by on 30 Dec. 2022

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Comment from Hotel Management

30 Dec. 2022 by FO Team

Dear Valued Guest Thank you very much for your review - we are sorry to learn about your disappointment and sincerely apologize for the shortfall

About the The Westin Harbour Castle, Toronto

Location 1 Harbour Sq, Toronto, ON M5J1A6

Renovations + Closures

The property will be renovating from October 7 2022 to October 6 2024 (completion date subject to change). The following areas are affected:

  • Hallway
  • Select guestrooms

During renovations, the hotel will make every effort to minimize noise and disturbance.

Property Features

As a guest of The Westin Harbour Castle, Toronto, you'll find an indoor pool, outdoor tennis courts, a health club, and a spa tub. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. Event space at this hotel measures 70000 square feet (6503 square meters) and includes a conference center. A sauna, a terrace, and a complimentary children's club are also featured at the family-friendly The Westin Harbour Castle, Toronto. Parking is available for a fee. This 4-star Toronto hotel is smoke free.

  • 977 guestrooms or units
  • 35 levels
  • 2 buildings
  • 70000 sq ft of conference space
  • 6503 sq m of conference space
  • Built in 1975
  • Deli
  • Kid's club (free)
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Convenience store
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Outdoor tennis courts - 2
  • Children's club (free)
  • Grocery/convenience store
  • Snack bar/deli
  • Arcade/game room
  • Playground on site
  • Refrigerator

Internet

Available in all rooms: WiFi (surcharge) , Wireless internet access

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Train station: Union Station (1.2 km / 0.8 mi)
  • Metro station: Queens Quay Ferry Docks Terminal Stop (0.3 km / 0.2 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

The Westin Harbour Castle, Toronto offers 977 accommodations with safes and complimentary bottled water. Beds feature pillowtop mattresses. A pillow menu is available. 50-inch LCD televisions come with premium cable channels, pay movies, and Netflix. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers. In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Pillowtop beds
  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Netflix
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Pillow options
  • Shower and tub combination
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible
  • Wardrobe or closet
  • Toothbrush and toothpaste available

Food & Drink

For a fee, guests can enjoy local cuisine breakfast daily from 7:00 AM to 11:00 AM.

Mizzen - This restaurant specializes in international cuisine and serves breakfast only. A children's menu is available.

The Chartroom Lounge - This lobby lounge specializes in international cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

Harbour Coffee Bar - This coffee shop specializes in American cuisine and serves breakfast and light fare. Open daily.

Late night fare is available from room service (during limited hours).

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 35.0 per day.

Pet Policy

  • Pets are welcome and stay free
  • Only dogs are allowed
  • Maximum 2 per room
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. A shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; guests can access their rooms with a mobile device. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott). This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global) and Ecolab (3rd party expert - Global).

  • Parking height restrictions apply
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Pets allowed (no fees)
  • UnionPay
  • Debit cards not accepted
  • Staffed front desk
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Staff does not wear personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are not in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)
  • Food service has been amended for enhanced safety

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: approximately CAD 10–30 per person
  • Fee for in-room wireless Internet: CAD 14.95 per day (rates may vary)
  • Covered valet parking fee: CAD 55.00 per day (in/out privileges)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 35.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Harbour Castle
  • Harbour Castle Westin
  • Harbour Westin Castle
  • Westin Castle
  • Westin Castle Harbour
  • Westin Harbour
  • Westin Harbour Castle
  • Westin Harbour Castle Hotel
  • Westin Harbour Castle Hotel Toronto
  • Westin Harbour Castle Toronto
  • Toronto Westin
  • Westin Harbor Castle Hotel Toronto
  • Westin Hotel Toronto
  • Westin Toronto
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  • The Westin Harbour Castle, Toronto Hotel
  • The Westin Harbour Castle, Toronto Toronto
  • The Westin Harbour Castle, Toronto Hotel Toronto

You should know

  • Pool access available from 5:00 AM to 11:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Awards & Affiliations

  • Green Key Eco-Rating Program
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.