4.4 out of 5

"Great hotel, friendly staff, will stay again. Felt very safe. " More

By a verified traveller on Sun 26 Mar 2017

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Hotel Description

4-star romantic hotel near Scotiabank Arena, connected to the convention center

Central Toronto getaway

At this Downtown Toronto hotel, you'll be well placed to visit Scotiabank Arena and PATH Underground Shopping Mall, both within a 5-minute walk. Harbourfront Centre and Hockey Hall of Fame are also within half a mile (1 km).

Multiple dining options

This eco-friendly hotel includes 3 restaurants, an indoor pool, and a health club. Traveling on business? Take advantage of the 32 conference rooms, 24-hour business center, and valet parking. Enjoy the spa tub and perks like free WiFi.

Comfy beds, WiFi

The 977 guestrooms feature thoughtful touches like pillow menus and bathrobes, while refrigerators and coffee/tea makers offer the conveniences of home. LCD TVs come with cable channels, and other amenities include WiFi and pillowtop beds.

Room, 2 Double Beds, City View

Bed Count 2 Full Beds Maximum Occupancy 4 Max
C$269 per night

Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed, City View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Presidential Suite, 2 Bedrooms

Bed Count 1 King Bed Maximum Occupancy 4 Max

Presidential Suite, 2 Bedrooms

Bed Count 1 King Bed Maximum Occupancy 3 Max

The Westin Harbour Castle, Toronto ratings based on 54 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for The Westin Harbour Castle, Toronto

Everyone (9) Couples (3) Family (2)
5 out of 5
The room was well finished, clean and comfortable. In room amenities were well stocked.

Posted by on 17 Feb. 2019

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5 out of 5

Close to everything we needed!

Pros: The view was great, bed was very comfy and hotel was quiet
Location: Location was perfect for all the things we wanted to do...walking distance to the Hockey Hall of Fame, Rogers Centre, and a number of great pubs/bars!
We were in Toronto for a Jays game and booked the Westin Harbour Castle as it looked like the best "bang for our buck" of all of the hotels in the area. We arrived early and were worried we wouldn't be able to check in, or we'd be charged an additional fee. Not only did they allow us to check in early (at no extra cost) they even upgraded our room for us! The front desk staff were super friendly, bed was very comfy, the room was very nice and spacious and had an awesome water view! We didn't spend much time at the hotel, or in our room, but we would definitely stay again! Paying an extra $45 for parking kind of sucks...but it seems to be that way with all hotels in the area.

Posted by , from Calgary, AB on 9 Jul. 2015

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5 out of 5

Highly recommended

Our Wedding Day and stay at The Westin Harbour Castle Hotel in Toronto was fantastic.  Staff at the hotel are professional, knowledgeable, very helpful and friendly. Toula restaurant has great food, friendly staff, and the best views of Toronto. All our guests were very satisfied with the service at this hotel. We highly recommend Westin Harbour and the Toula restaurant to everyone who appreciates high quality.

Posted by , from Toronto, ON, Canada on 14 Jul. 2013

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4 out of 5

Hotel has a great view

Pros: Close restaurants
Cons: No free Internet, Noisy
Unfortunately the room I stayed in was not very sound proof. Although we did complain to the front desk and they did send up security to ask the patrons to keep it down it continued until 3:30 am in the morning. Rooms with connecting doors are not a good option for this hotel as they offer no soundproofing from the adjoining room. Otherwise the hotel is a very nice option in Toronto. Lovely view of Lake Ontario/Toronto Island if you are lucky enough to get a room like that. Nice walking area's if interested.

Posted by , from Toronto, ON, Canada on 9 Apr. 2012

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4 out of 5

Staff were all very friendly and helpful

Pros: Quiet
Would definitely return here. Staff is great! Beautiful hotel.

Posted by on 4 Feb. 2012

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5 out of 5
Beds ate comfortable Parking rates are high Amenities are a bit skimpy

Posted by on 27 Apr. 2019

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5 out of 5

Posted by on 7 Apr. 2019

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5 out of 5
Beautiful place and friendly staff. woke up at 12:30 in the morning to a firealarm which was miserable when we had to elave for a flight at 4 AM

Posted by on 1 Apr. 2019

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5 out of 5

Posted by on 6 Mar. 2019

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3 out of 5
Nice hotel. Unfortunately the tile of the tub enclosure are not well maintained. Housekeeping needs to do a better job and respond to complaints in a timely fashion.

Posted by on 1 Jan. 2019

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About the The Westin Harbour Castle, Toronto

Location 1 Harbour Sq, Toronto, ON M5J1A6

Property Features

As a guest of The Westin Harbour Castle, Toronto, you'll find an indoor pool, a health club, a spa tub, and a sauna. There are 3 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. You'll find a 24-hour business center on site. Event space at this hotel measures 24990 square feet (2322 square meters) and includes conference space. A terrace, tour/ticket assistance, and a vending machine are also featured at the eco-friendly The Westin Harbour Castle, Toronto. For a fee, parking is available. This 4-star Toronto hotel is smoke free.

  • 977 guestrooms or units
  • 38 levels
  • 3 dining venues
  • 24990 sq ft of conference space
  • 2322 sq m of conference space
  • Bar or lounge
  • Coffee shop
  • Deli
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Toronto, ON (YYZ-Pearson Intl.) (26.9 km / 16.7 mi)
  • Train station: Toronto Union Station (1.2 km / 0.8 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

The Westin Harbour Castle, Toronto offers 977 accommodations with safes and complimentary bottled water. Beds feature pillowtop mattresses. A pillow menu is available. LCD televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers. In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Pillowtop beds
  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Pillow options
  • Shower and tub combination
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 11:30 AM and on weekends from 6:30 AM to 12:30 PM.

Mizzen - This restaurant specializes in international cuisine and serves breakfast only. A children's menu is available.

Toula Italian restaurant - This restaurant specializes in Italian cuisine and serves dinner only. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

The Chartroom Bar and Lou - This lobby lounge specializes in American cuisine and serves lunch and dinner. Open daily.

Harbour Coffee Bar - This coffee shop specializes in American cuisine and serves breakfast only. Open daily.

Savoury - This restaurant serves breakfast, lunch, and dinner. Open daily.

24-hour room service is available.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is 18

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.

Pets

  • Pets are welcome and stay free
  • Maximum 2 per room (weight limit: 40 lb)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed
  • Pets allowed (no fees)

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 300 per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: CAD 29 per person (approximately)
  • Fee for in-room wireless Internet: CAD 16.00 per night (rates may vary)
  • Self parking fee: CAD 50 per night
  • Valet parking fee: CAD 50 per night (in/out privileges)
  • Early check-in fee: CAD 40 (subject to availability)
  • Late check-out fee: CAD 100 (subject to availability)
  • Refrigerator fee: CAD 30 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Westin Harbour Castle Toronto Hotel
  • Westin Harbour Castle Hotel
  • Westin Harbour Castle Toronto
  • Westin Harbour Castle
  • Toronto Westin
  • Westin Harbor Castle Hotel Toronto
  • Westin Hotel Toronto
  • Westin Toronto
  • Westin Harbour Castle Hotel Toronto

You should know

  • Pool access available from 5:00 AM to 11:00 PM.
  • Pets are welcome in certain rooms only; other restrictions apply. To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.