4.3 out of 5

"Great hotel, friendly staff, will stay again. Felt very safe. " More

By a verified traveller on Sun 26 Mar 2017

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Room, 1 King Bed, City View

Bed Count 1 King Bed Maximum Occupancy 3 Max
C$170 per night

Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Presidential Suite, 2 Bedrooms

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed, City View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Double Beds, City View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

The Westin Harbour Castle, Toronto ratings based on 49 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for The Westin Harbour Castle, Toronto

Everyone (7) Couples (1)
5 out of 5

Close to everything we needed!

Pros: The view was great, bed was very comfy and hotel was quiet
Location: Location was perfect for all the things we wanted to do...walking distance to the Hockey Hall of Fame, Rogers Centre, and a number of great pubs/bars!
We were in Toronto for a Jays game and booked the Westin Harbour Castle as it looked like the best "bang for our buck" of all of the hotels in the area. We arrived early and were worried we wouldn't be able to check in, or we'd be charged an additional fee. Not only did they allow us to check in early (at no extra cost) they even upgraded our room for us! The front desk staff were super friendly, bed was very comfy, the room was very nice and spacious and had an awesome water view! We didn't spend much time at the hotel, or in our room, but we would definitely stay again! Paying an extra $45 for parking kind of sucks...but it seems to be that way with all hotels in the area.

Posted by , from Calgary, AB on 9 Jul 2015

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5 out of 5

Highly recommended

Our Wedding Day and stay at The Westin Harbour Castle Hotel in Toronto was fantastic.  Staff at the hotel are professional, knowledgeable, very helpful and friendly. Toula restaurant has great food, friendly staff, and the best views of Toronto. All our guests were very satisfied with the service at this hotel. We highly recommend Westin Harbour and the Toula restaurant to everyone who appreciates high quality.

Posted by , from Toronto, ON, Canada on 14 Jul 2013

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4 out of 5

Hotel has a great view

Pros: Close restaurants
Cons: No free Internet, Noisy
Unfortunately the room I stayed in was not very sound proof. Although we did complain to the front desk and they did send up security to ask the patrons to keep it down it continued until 3:30 am in the morning. Rooms with connecting doors are not a good option for this hotel as they offer no soundproofing from the adjoining room. Otherwise the hotel is a very nice option in Toronto. Lovely view of Lake Ontario/Toronto Island if you are lucky enough to get a room like that. Nice walking area's if interested.

Posted by , from Toronto, ON, Canada on 9 Apr 2012

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4 out of 5

Staff were all very friendly and helpful

Pros: Quiet
Would definitely return here. Staff is great! Beautiful hotel.

Posted by on 4 Feb 2012

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5 out of 5

very nice hotel we feel at home

Pros: Quiet
Cons: No free Internet, Poor breakfast
very nice hotel we feel at home, it will be better with free internet and breakfast

Posted by , from Sherbrooke, QC, Canada on 2 Jan 2012

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3 out of 5
Nice hotel. Unfortunately the tile of the tub enclosure are not well maintained. Housekeeping needs to do a better job and respond to complaints in a timely fashion.

Posted by on 1 Jan 2019

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5 out of 5

clean hotel, close proximity to venue I attended

Pros: Close proximity to Air Canada Centre and restaurants
Location: Go to air Canada centre, rogers centre
Great hotel, friendly staff, will stay again. Felt very safe.

Posted by on 26 Mar 2017

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5 out of 5

Great hotel and location

Pros: Service.
Cons: AC could have been a little better, it was too noisy and didnt help with humidity in the room.
Location: Close to subway, ferry to the island right behind, walking distance to festival stages, food and dry cleaners.
As all Westin Hotels, they are all greatly maintained, clean and modern. Staff was very kind and helpful. Location is great: 3 blocks from subway Union station, plenty of restaurants (fast food west and nice food east) and the ferry that goes to the island is just behind. We had a great time.

Posted by , from Tampa, Florida on 31 Jul 2015

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4 out of 5

Great lake view

Pros: View
Cons: carpet needs to be updated.
Location: Sushi less then a block
Very comfortable room. Great meal on the 34th floor. Liked the pool.

Posted by on 24 Jul 2015

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3 out of 5

Nice view if your getting lake view room.Expensive

Pros: Room was clean ,bed was comfortable.
Cons: Please tell some staff to be more polite and friendly concierge.
Location: walking, drinking, eating ,sleeping . Just time to relax
Upon checking in they dont allow early check in . Hotel Staff should tell you charges going to use WI FI internet $10 per day . Self Parking $35 Canadian dollars . Not until you ask then they going to tell you is not for free or hotel ammenities. Concierge not very helpful either I ask her if she could recommend places to eat if any good restaurant she said all she can offer is a map in front of her ,check it out yourself. At least Bartender's was very nice and a lady cleaning tables was polite and courteous.

Posted by , from Chicago,IL on 26 May 2015

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About the The Westin Harbour Castle, Toronto

Location 1 Harbour Sq, Toronto, ON M5J1A6

Internet

Available in all rooms: WiFi (surcharge) , Wired Internet access (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Long-term parking (surcharge) , Self parking (surcharge) , Valet parking (surcharge)