"Positives - Nice location. Our 1 BR suite was well laid out with ample space. Nice view of the city from the 22nd floor. Washer and dryer were in t
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A stay at this Downtown Toronto aparthotel places you steps from Hockey Hall of Fame and within a 5-minute walk of Meridian Hall. Toronto Eaton Centre and St. Lawrence Market are also within half a mile (1 km).
Full-service spa, dining
A full-service spa, a gym, and a restaurant are all featured at this smoke-free aparthotel. Traveling on business? Take advantage of the business center, free WiFi in public areas, and valet parking. There's a bar/lounge on site, and laundry facilities and concierge services are also provided.
Free WiFi, kitchenettes
The individually decorated apartments offer free WiFi and free newspapers. Flat-screen TVs come with cable channels, and other amenities include kitchenettes and refrigerators.
Executive Hotel Cosmopolitan Toronto ratings based on 3 Verified Reviews
Review Summary
3.7
out of 5
3.5 out of 5.0
Room cleanliness4.5 out of 5.0
Service & staff4.0 out of 5.0
Room comfort0.0 out of 5.0
Hotel condition4.5 out of 5.0
Guest reviews for Executive Hotel Cosmopolitan Toronto
Couples (2)
2 out of 5
Did not communicate ahead of time about a security deposit required at check in. Hotel staff was rude and not helpful in answering my questions and concerns.
Posted by Brian on 3 Jan. 2023
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Comment from Hotel Management
6 Jan. 2023
by Heather - Guest Services
Hello Brian. On the Travelocity website you booked with, it does state that we, as many hotels do, take a deposit upon check in. Having said that, I sincerely apologise for any lack of helpfulness you may have encountered. I assure you, this is not how we usually handle issues. I hope you will return and give us the opportunity to make you feel welcome.
4 out of 5
Positives - Nice location. Our 1 BR suite was well laid out with ample space. Nice view of the city from the 22nd floor. Washer and dryer were in the room. Balcony was added bonus. Nice robes and room slippers as well. Check in was efficient
Improvement Areas - Front desk staff efficient, but not particularly welcoming. Very bland reception. Room clean-up was very cursory - towels/soap/coffee replenished, but no sweeping or crispness to bed.
Fitness area didn't have towels, water, cups, poor floor padding, and not enough mirrors for workout room. I expect these things from an upper scale hotel.
Posted by LinP, from Columbia, SC on 30 Sep. 2019
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Comment from Hotel Management
17 Oct. 2019
by Davar, Sales
Hi LinP! Thank you so much for staying with us and taking the time to write us such a detailed review. We are glad to see that you had a nice stay with us and enjoyed the location. Sorry about the few issues with your room and items missing in the gym, we will ensure to work on these areas. Thank you so much for mentioning everything as it helps us keep doing what works and fix what needs to be improved. We hope to welcome you back again. Kind Regards,
5 out of 5
The valet/bellhop was extraordinarily nice and very helpful. Everyone was nice. The property was well maintained and clean.
Posted by a verified traveller on 27 Apr. 2019
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Comment from Hotel Management
1 May 2019
by Hotel & Sales Associate. Davar
Hi! Thank you so much for your stay and review. I am so happy to hear that our team as able to make you feel welcomed. We are making many new changes to increase guest comfort, we hope to welcome you back again to enjoy them. Kind Regard,
The following facilities are closed on Sunday and Monday:
Bar/lounge
Dining venue(s)
Property Features
Executive Hotel Cosmopolitan Toronto offers its guests a full-service spa and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Business amenities include a business center, a meeting room, and limo/town car service. Spa services, a terrace, and tour/ticket assistance are also featured at the business-friendly Executive Hotel Cosmopolitan Toronto. For a fee, parking is available. This 4-star Toronto aparthotel is smoke free.
75 guestrooms or units
26 levels
Business facilities
Conference space
Dry cleaning
Self-service laundry
Front desk (24 hours)
Staff is multilingual
Storage area for luggage
Front-desk safe
Car service
Tour and ticket information
Concierge
Terrace
Newspapers in lobby (free)
Bellhop
Elevator
No smoking on site
Bar or lounge
Dining venue
Family Friendly Amenities
Free WiFi
Kitchenette
Laundry facilities
Refrigerator
Microwave
Internet
Available in all rooms:
Free WiFi
Available in some public areas:
Free WiFi
Parking
Valet parking (surcharge)
Transport
Train station: Union Station (0.7 km / 0.4 mi)
Metro station: King Station (0.2 km / 0.1 mi)
Parking: Valet parking available for a surcharge
Room Amenities
Executive Hotel Cosmopolitan Toronto offers 75 accommodations with safes and complimentary newspapers. Each accommodation is individually decorated. Beds feature premium bedding. 50-inch flat-screen televisions come with cable channels. Accommodations at this 4-star aparthotel have kitchenettes with refrigerators, stovetops, microwaves, and coffee/tea makers. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and designer toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.
In-room kitchenette
Flat-screen television
Cable channels
Refrigerator
Microwave
Stove
Coffee maker
Luxury bedding
Hypo-allergenic bedding
Shower
Rainfall showerhead
Housekeeping (daily)
Newspapers (free)
Local calls (free)
Hair dryer
Safe
Bathrobes
Slippers
Designer toiletries
Telephone
Iron and ironing board
Desk
Blackout drapes
Climate control (air conditioning)
Ensuite bathroom
Unique decor
Wardrobe or closet
Food & Drink
Wildfire Restaurant - This restaurant serves dinner only. Happy hour is offered.
Spa Services
Body treatments
Facial treatments
Manicures and pedicures
Body wraps
Body scrubs
Aromatherapy treatments
Spa tub in spa
Massages
Minimum age to access spa is 16
Hotel Policies
Check-in
Check-in time starts at 3 PM
Minimum check-in age is: 19
Check-in time ends at midnight
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Check-out
Check-out by 11 AM
Payment types
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Cribs (infant beds) are not available.
Pet Policy
Pets: CAD 25 per pet, per day
Only dogs are allowed
Maximum 1 per room (weight limit: 24 lbs per pet)
Service animals are exempt from fees
Policies
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Eurocard, and Barclaycard. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Onsite parties or group events are strictly prohibited.
For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).
No rollaway/extra beds available
No cribs (infant beds) available
Service animals are allowed
Service animals are exempt from fees/restrictions
Events/parties not allowed
Debit cards not accepted
Staffed front desk
Carbon monoxide detector
Smoke detector
Security system
Credit card pre-authorization
Property is cleaned with disinfectant
Staff wears personal protective equipment
Protective clothing is not available to guests
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Social distancing measures are in place
Contactless check-in is not available
Property confirms they are implementing enhanced cleaning measures
Individually-wrapped food options are not available
No gap period between guest stays
Staff temperature checks are conducted regularly
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is not available
Property follows sanitization practices of Safe Travels (WTTC - Global)
Fees
Guests will be asked to pay the following charges at the property:
Deposit: CAD 100 per accommodation, per night
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Valet parking fee: CAD 45.00 per night (in/out privileges)
Pet fee: CAD 25 per pet, per day
Service animals are exempt from fees
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Cosmopolitan Hotel Toronto
Cosmopolitan Toronto
Cosmopolitan Toronto Hotel
Hotel Cosmopolitan Toronto
Toronto Cosmopolitan
Toronto Cosmopolitan Hotel
Executive Hotel Cosmopolitan Toronto
Executive Hotel Cosmopolitan
Executive Cosmopolitan Toronto
Executive Cosmopolitan
Executive Hotel Cosmopolitan Toronto Condo
Executive Hotel Cosmopolitan Condo
Executive Cosmopolitan Toronto
Executive Hotel Cosmopolitan Toronto Toronto
Executive Hotel Cosmopolitan Toronto Aparthotel
Executive Hotel Cosmopolitan Toronto Aparthotel Toronto
You should know
Registered guests are the only ones allowed to be in guestrooms.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
